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Michelle Kovacevic
m.kovacevic@cgiar.org
Marketing your green project
What I am talking about today
• What is green marketing?
• What makes a successful campaign
• How to build a marketing campaign
What is (green) marketing?
Communicating an environmental idea to your target
audience in order to change their behaviour
What makes a successful
campaign?
• 3 case studies
• I want you to think about:
• What is the aim of the campaign?
• Who is the target audience?
• Which tools/methods did they use?
• What impact did it have?
Case 1: Advocacy
• Xxx
Why is it successful?
• Targeted
• Used social media to get the message out to
a wide audience
• Appeals to human emotions
• Simple message
• Uses iconic species (orangutan) that people
feel sorry for
• Gives you more information for how you can
take action (their website)
Case 2: Information dissemination
Why is it successful?
• Created a emotional connection with the
audience by communicating the importance
of making the change (crabs as food would
disappear)
• Gave them very specific advice instead of
making people feel like there was nothing
they could do
• Funny
• Targeted to the people in one area
Case 3: Raising finances
Why is it successful?
• People feel involved and connected, instead
of just donating money
• Lots of different types of marketing tools are
used (videos, blogs, images)
How to build a marketing
campaign
1. Identify your aim and target audience
2. Tailor a simple message
3. Choose the right media to reach your
audience
4. Find funding
5. Timing your campaign
6. Measure impact
How to build a marketing
campaign
1. Identify your aim and target audience
2. Tailor a simple message
3. Choose the right media to reach your
audience
4. Find funding
5. Timing your campaign
6. Measure impact
What is your aim?
• To increase awareness about an issue?
• To activate key influencers and thought
leaders?
• To change the behaviour of a certain group of
people?
• What actions do you want your audience to
take?
• Engage and encourage participation!
Who is your target audience?
• Local people?
• Government?
• Students?
• Consumers?
• Private sector?
Target different groups of people in different ways
Understanding the behaviour of
your target audience
Survey your target audience asking:
• How do they obtain information about the issue?
• What are their current perceptions and behavior in
relation to the issue addressed by the campaign?
• What prevents them from adopting the alternative
behaviour promoted by the campaign?
• What would motivate them to adopt the promoted
behaviour?
Example
Aim: Decrease use of plastic bags in Jakarta
Target audiences: Shoppers, supermarkets,
government
Survey your target audience:
• How do they obtain daily information on the issue? Online
• What are their current perceptions, knowledge, needs, wants,
preferences and behavior in relation to the issue addressed by the
campaign? I did not know plastic bags are bad for the
environment
• What prevents them from adopting the alternative behaviour
promoted by the campaign? The high cost of green bags
• What would motivate them to adopt the promoted behaviour?
Online campaign to raise consumer awareness about the issue +
free green bag giveaway at supermarkets across Jakarta
How to build a marketing
campaign
1. Identify your aim and target audience
2. Tailor a simple message
3. Choose the right media to reach your
audience
4. Find funding
5. Timing your campaign
6. Measure impact
Make the message simple, engaging and
easy to participate in
Remember:
The cornerstone of any
effective campaign is
great content presented
in an interesting and
engaging way.
But, you can only create
change one step at a
time!
How to build a marketing
campaign
1. Identify your aim and target audience
2. Tailor a simple message
3. Choose the right media to reach your
audience
4. Find funding
5. Timing your campaign
6. Measure impact
Choosing the right tools to reach
your audience
• Printed materials
• Social media (Facebook, Twitter, YouTube)
Tool Advantages Disadvantages
Leaflet/flyer • Reach a targeted audience
• Cheap
• Environmentally friendly?
• Only reach a very specific
audience
Social media (Facebook,
Twitter, Youtube, blogs)
• Reach a wide audience
• Easy to have a two-way
interaction with your
audience
• “Crowdsourcing”
• May not always grab
audience’s attention
• Many government
agencies do not use social
media
Education programs (e.g.
school visits, seminars, local
activities etc)
• Message can be very
clearly communicated
• Easy to stir passion in
people
• Can be expensive and time
consuming
Email campaigns • Reach a wide audience • If you audience is not
tailored, people could
consider it “spam”
How to build a marketing
campaign
1. Identify your aim and target audience
2. Tailor a simple message
3. Choose the right media to reach your
audience
4. Find funding
5. Timing your campaign
6. Measure impact
Find funding
Some places to look:
• Kickstarter
(www.kickstarter.com)
• Philanthropists
• Incorporate fundraising
into your campaign
How to build a marketing
campaign
1. Identify your aim and target audience
2. Tailor a simple message
3. Choose the right media to reach your
audience
4. Find funding
5. Timing your campaign
6. Measure impact
Timing your campaign
• Will depend on your
aim and audience
• “Surf the wave”
• Anticipate the news
to plan your
messages
• Fast response when
news breaks –
“second day news”
How to build a marketing
campaign
1. Identify your aim and target audience
2. Tailor a simple message
3. Choose the right media to reach your
audience
4. Find funding
5. Timing your campaign
6. Measure impact
Measure impact
Find out what worked about your approach and use it
to inform future campaigns
• Surveys
• Engagement statistics (how many people in your
target audience read your blog, commented,
retweeted etc)
• Environmental measures (e.g. has the city reduced
plastic bag consumption?)
Further reading
http://www.commpro.biz/marketing/lets-change-
behavior-not-just-minds-a-surefire-10-step-
program-for-green-marketing/
http://www.guardian.co.uk/sustainable-
business/blog/social-marketing-behaviour-change
Any questions
before we
move on to a
simulation?
Campaign simulation
The year is 2050.
Global rice consumption has risen to beyond sustainable levels.
Forests are being cleared to make way for paddies, biodiversity is
being lost as these habitats are destroyed, and people are
struggling to get the nutrients they need because they are so
dependent on rice.
Your task: Design a campaign to convince people in your local
area to reduce rice consumption.
Campaign simulation
It approaching January in the year 2014.
Jakarta’s rivers are clogged with rubbish, which doesn’t allow
flood water to flow to the ocean.
The impending rainy season could mean terrible floods that
displace millions of people who live on the borders of the rivers.
Your task: Design a campaign that makes people aware of the
impact of littering on their environment.

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Marketing your green project

  • 2. What I am talking about today • What is green marketing? • What makes a successful campaign • How to build a marketing campaign
  • 3. What is (green) marketing? Communicating an environmental idea to your target audience in order to change their behaviour
  • 4. What makes a successful campaign? • 3 case studies • I want you to think about: • What is the aim of the campaign? • Who is the target audience? • Which tools/methods did they use? • What impact did it have?
  • 6. Why is it successful? • Targeted • Used social media to get the message out to a wide audience • Appeals to human emotions • Simple message • Uses iconic species (orangutan) that people feel sorry for • Gives you more information for how you can take action (their website)
  • 7. Case 2: Information dissemination
  • 8. Why is it successful? • Created a emotional connection with the audience by communicating the importance of making the change (crabs as food would disappear) • Gave them very specific advice instead of making people feel like there was nothing they could do • Funny • Targeted to the people in one area
  • 9. Case 3: Raising finances
  • 10. Why is it successful? • People feel involved and connected, instead of just donating money • Lots of different types of marketing tools are used (videos, blogs, images)
  • 11. How to build a marketing campaign 1. Identify your aim and target audience 2. Tailor a simple message 3. Choose the right media to reach your audience 4. Find funding 5. Timing your campaign 6. Measure impact
  • 12. How to build a marketing campaign 1. Identify your aim and target audience 2. Tailor a simple message 3. Choose the right media to reach your audience 4. Find funding 5. Timing your campaign 6. Measure impact
  • 13. What is your aim? • To increase awareness about an issue? • To activate key influencers and thought leaders? • To change the behaviour of a certain group of people? • What actions do you want your audience to take? • Engage and encourage participation!
  • 14. Who is your target audience? • Local people? • Government? • Students? • Consumers? • Private sector? Target different groups of people in different ways
  • 15. Understanding the behaviour of your target audience Survey your target audience asking: • How do they obtain information about the issue? • What are their current perceptions and behavior in relation to the issue addressed by the campaign? • What prevents them from adopting the alternative behaviour promoted by the campaign? • What would motivate them to adopt the promoted behaviour?
  • 16. Example Aim: Decrease use of plastic bags in Jakarta Target audiences: Shoppers, supermarkets, government Survey your target audience: • How do they obtain daily information on the issue? Online • What are their current perceptions, knowledge, needs, wants, preferences and behavior in relation to the issue addressed by the campaign? I did not know plastic bags are bad for the environment • What prevents them from adopting the alternative behaviour promoted by the campaign? The high cost of green bags • What would motivate them to adopt the promoted behaviour? Online campaign to raise consumer awareness about the issue + free green bag giveaway at supermarkets across Jakarta
  • 17. How to build a marketing campaign 1. Identify your aim and target audience 2. Tailor a simple message 3. Choose the right media to reach your audience 4. Find funding 5. Timing your campaign 6. Measure impact
  • 18. Make the message simple, engaging and easy to participate in Remember: The cornerstone of any effective campaign is great content presented in an interesting and engaging way. But, you can only create change one step at a time!
  • 19. How to build a marketing campaign 1. Identify your aim and target audience 2. Tailor a simple message 3. Choose the right media to reach your audience 4. Find funding 5. Timing your campaign 6. Measure impact
  • 20. Choosing the right tools to reach your audience • Printed materials • Social media (Facebook, Twitter, YouTube) Tool Advantages Disadvantages Leaflet/flyer • Reach a targeted audience • Cheap • Environmentally friendly? • Only reach a very specific audience Social media (Facebook, Twitter, Youtube, blogs) • Reach a wide audience • Easy to have a two-way interaction with your audience • “Crowdsourcing” • May not always grab audience’s attention • Many government agencies do not use social media Education programs (e.g. school visits, seminars, local activities etc) • Message can be very clearly communicated • Easy to stir passion in people • Can be expensive and time consuming Email campaigns • Reach a wide audience • If you audience is not tailored, people could consider it “spam”
  • 21. How to build a marketing campaign 1. Identify your aim and target audience 2. Tailor a simple message 3. Choose the right media to reach your audience 4. Find funding 5. Timing your campaign 6. Measure impact
  • 22. Find funding Some places to look: • Kickstarter (www.kickstarter.com) • Philanthropists • Incorporate fundraising into your campaign
  • 23. How to build a marketing campaign 1. Identify your aim and target audience 2. Tailor a simple message 3. Choose the right media to reach your audience 4. Find funding 5. Timing your campaign 6. Measure impact
  • 24. Timing your campaign • Will depend on your aim and audience • “Surf the wave” • Anticipate the news to plan your messages • Fast response when news breaks – “second day news”
  • 25. How to build a marketing campaign 1. Identify your aim and target audience 2. Tailor a simple message 3. Choose the right media to reach your audience 4. Find funding 5. Timing your campaign 6. Measure impact
  • 26. Measure impact Find out what worked about your approach and use it to inform future campaigns • Surveys • Engagement statistics (how many people in your target audience read your blog, commented, retweeted etc) • Environmental measures (e.g. has the city reduced plastic bag consumption?)
  • 28. Any questions before we move on to a simulation?
  • 29. Campaign simulation The year is 2050. Global rice consumption has risen to beyond sustainable levels. Forests are being cleared to make way for paddies, biodiversity is being lost as these habitats are destroyed, and people are struggling to get the nutrients they need because they are so dependent on rice. Your task: Design a campaign to convince people in your local area to reduce rice consumption.
  • 30. Campaign simulation It approaching January in the year 2014. Jakarta’s rivers are clogged with rubbish, which doesn’t allow flood water to flow to the ocean. The impending rainy season could mean terrible floods that displace millions of people who live on the borders of the rivers. Your task: Design a campaign that makes people aware of the impact of littering on their environment.

Notas do Editor

  1. http://adopt.nature.org/ http://www.youtube.com/watch?feature=player_embedded&v=N9jN6c1K5Cc http://www.youtube.com/watch?v=YShGVggcHf4
  2. More than just promotion of an idea – draws on psychology, sociology, economics and anthropology to attempt to fully understand people. Once this understanding has been gained, it develops products, services and messages which provide people with exchange they will value.
  3. Impact: Caused Nestle to change its palm oil sourcing policy to become “deforestation free”
  4. http://www.youtube.com/watch?feature=player_embedded&v=N9jN6c1K5Cc Idea is to persuade people to fertilise their lawns in autumn instead of spring, when heavy rains wash fertiliser into the bay, killing crabs. Campaigns teach them to look after their grass in a more environmentally sustainable way
  5. - You could survey them in the field, you could use publicly available information,
  6. http://www.youtube.com/watch?v=YShGVggcHf4
  7. http://www.youtube.com/watch?v=YShGVggcHf4 – dolphin getting stuck in plastic bag
  8. - Probably need a mixture of these tools, depending on your audience.
  9. Engagement is the new currency for measuring social marketing effectiveness. Depending on the social media tool, engagement can be defined as the number of returning visitors, duration of visit, number of shares, number of “likes”, number of “retweets”. While this may also be considered a type of reach, if our target audience is following our social media channels, our reach now becomes targeted. If people in our target audience read our blog posts, our reference documents on our website, read and retweet our Twitter links, leave comments and “Likes” on Facebook, then we are converting “reach” into “impact”. We can still draw the same statistics we are used to, but we must relate them to our target audience. For example: measure incoming blog traffic, but check which traffic comes from target audience’s blogs surf the comments coming from target audience measure the “retweets” and “Facebook likes” from target audience measure incoming links from target audience’s web sites and blogs