1. STAR is an interviewing technique which can work for
anybody from entry level to executive, from field to office.
Situation = Circumstances or state of events.
Task = Overall tasks needed to deal with the situation.
Action = Actions you took to complete each task.
Result = Outcomes as the result of your actions.
TASK
ACTION
RESULT
STAR SYSTEM
SKILLS
BEHAVIO
R
EXPERTISE
Why does the STAR System work?
TELLS A
STORY ORGANIZES
THOUGHTS
& ANSWERS
PAINTS
A
PICTURE
By using the STAR System, you cover each aspect of the
situation, and give the interviewer a clear,
understandable answer.
RECORD
REVISE
REVIEW
What do you mean by tell a story?
How can I practice STAR?
STAR helps you tell your story in an organized
manner that is clear to the listener. STAR
organizes your thoughts and answers to
explain what you’ve done in the past. By using
this technique, you can paint a picture of your
skills and expertise in the mind of the
prospective employer.
By using STAR, you’re explaining and
documenting your work history in a way that a
prospective employer can fully understand the
situation, challenges, and actions you took.
The STAR System gives them answers about
your behavior as well as your skills and
expertise.
o Make a record of past accomplishments in
your work history. Jot down and describe
your accomplishments using the STAR
System.
o Revise & edit these notes until they’re
complete and comprehensive.o Review your notes before each job
interview.
Michelle Rogers
SITUATION