Presentation at SmartIoT London March, 2018 on the role of transparency to build trust in IoT

1. Transparency Matters!
Building Trust into IoT
SmartIoT 2018
Smart Cities Highlight,
March 22nd, London
Michele Nati
Lead Technologist (Digital Trust)
Digital Catapult, London
@michelenati
https://www.linkedin.com/in/michelenati/

2. Digital Catapult

3. AR and VRAI and MLFUTURE NETWORKS
Internet of Things
5G
LPWAN
LIVE PROJECTS
IoTUK
5G Brighton
Things Connected
Artificial Intelligence
Machine Learning
Big Data
LIVE PROJECTS
MI Garage
Rolls-Royce
British Oxygen Co.
Hack&Pitch
Augmented Reality
Virtual Reality
Mixed Reality
LIVE PROJECTS
Immersive Lab
Volumetric Studio
Augmentor
CreativeXR
Technology Layers

4. Industry Sectors

5. • Large scale test beds
• Driving engagement
between small companies
and large companies
• Collaborative Research &
Development projects
• Accelerating the growth of
markets by supporting
ecosystems and helping
exports
• Development of standards
• Building prototypes,
testing feasibility of
technologies
• Helping large companies
become more efficient
through the introduction of
digital innovation
• Providing access to
facilities, skills and space
How do we work?
(Some of) Our Programmes

6. The Data Economy:
The opportunity
• More companies are
embracing digital
transformation
• With more data used to:
• Improve in Artificial Intelligence and
Machine Learning algorithms
• Deliver more personalised services
and attract new customers
• With IoT increasing
availability of data
• Most of them being personal

7. To unlock such opportunity
We need to build Digital Trust!

8. The (Personal) Data Economy:
The risks
• Consumers are
becoming savvy
• And demands for trustworthy apps
(33%), with simple privacy
statements (source: MEF Consumer
Trust Report 2017)
• While hidden business
and lack of transparency
might hinder this growth

9. Building Digital Trust: HowTo
- Transparency
(Article 12-14,
Information notice)
- Accountability
(Article 4 and 7,
Consent)
- Level of Control
(Article 17-19, Data
erasure and
portability)
Measurable
properties
TrustworthinessTrust
First step:
Transparency
Savvy consumers demand
• Simple privacy
statements
• Clarity on collected
data and access to
them
• Better user
experience

10. Transparency today

11. Personal Data Receipts
• How to transparency can be
measured? ASK the Customers
• The categories of data
• The purpose, including 3rd party sharing
• The where, how and how long
• The contact details of the Data Controller
• What else consumers wants
• Simple, non technical, plain text
• Icons only as support
• How it was built
• Multidisciplinary team: UX lead, Marketing expert,
Tech Lead, Lawyer
• Customer-centric approach

12. What about (non
personal) smart
cities data?
1
2
3
City vendor lock-in
Developer city lock-in
Infrastructure is not
an asset
4 City data silos
5 Only share Open data

13. Open
data
Closed
data
IoT Data Marketplace
APIs
Milan
HelsinkiSantander
Porto
Antwerp
Carouge
Eindhoven
Manchester SME A
SME B
SME C
SME D
Only metadata
SmartCities data economy:
The Opportunity

14. The Synchronicity project
•35 Partners
–15 different countries
–11 Cities - 7 EU, 1 Swiss, 1 Mexican, 1 US,
1 South Korean
•EU H2020 funding
–€15 Mio funding
–€3 Mio for open calls

15. IoT Data
Marketplace
Enablers for IoT Data Monetisation

16. SmartCities data economy:
The Barriers
1
2
Lack of trust
Lack of flexible licenses and
SLAs
-Data providers are typically required to hand over control of their data in order
to share them
-Data consumers need guarantees of the trustworthiness of the data and its
providers
-IoT data licenses and SLAs are typically provided as inflexible static text
which is hard to be effectively understood by data consumers and machines

17. SynchroniCity’s trust requirements
1
2
3
Liability
Governance consortium
Fairness
4
Transparency
Cities do not want to be liable for potential disputes related to data exchange
Cities want to jointly run the process of governing the marketplace
Marketplace should not favour any participant
Participants’ behaviour should be tracked to enable auditing

18. Express
Settle
Track
Define customisable and
machine readable
agreements
Digitally sign the agreement
Create tamper proof audit
trails
Our Solutions

19. Blockchain / DLT
IoT Data Marketplace
Track
agreement
Audit
P CSigned
agreement
IoT Data provisioning
IoT
Dat
a
High-level conceptual view
Define and sign
agreement
Sign agreement
A
P
Data provider
A
P
C Data consumer
Arbiter
C

20. Synchronicity Open call
• Open on June 1st
• 3Mio total budget
• 100K or 300K
projects (80%)
• 6M projects duration
• Pilot in 8 cities
• Start on January
2019

21. THANK YOU!
#DigiCatapult
info@digicatapult.org.uk
0300 1233 101
Digital Catapult
digicatapult.org.uk
/DigitalCatapult
@DigitalCatapult
Questions?