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GLOBAL INSIGHTS TRENDS, RECRUITMENT
AND REMUNERATION IN THE RETAIL SECTOR
EXECUTIVE
SUMMARY
Fashion retailers are demanding
higher calibre of candidates, with
exceptional commercial acumen,
in order to ensure stores can
compete with online retailers
Online is central to retailers
marketing mix and many are
now building on this with the
implementation of in store
integration such as mobile, click &
collect and beacon advertising
Retailers have had to focus on the
in-store experience to provide a
point of difference to online. This
may include heavy discounting,
increased customer service and
significantly increasing in-store
visual merchandising
The sector has seen huge growth
continue in shopping centres and
many retailers are striking large
scale deals with multiple centres
from single leasing teams
The ability to inspire large scale
teams, exceptional commercial
acumen and knowledge of
industry trends are some of the
key skills desired by retailers
With the dominance of online
and mobile, retailers have had to
adapt their supply chain systems
to cater for the new 24/7 nature
of the industry
A shortage of talent in the market
has seen retailers increasingly
needing the support of specialist
recruitment partners to identify
and attract key talent
Both global and local retailers are
focusing more on training and
employer value programmes to
reduce staff turnover

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PageGroup Retail Executive Summary

  • 1. GLOBAL INSIGHTS TRENDS, RECRUITMENT AND REMUNERATION IN THE RETAIL SECTOR EXECUTIVE SUMMARY Fashion retailers are demanding higher calibre of candidates, with exceptional commercial acumen, in order to ensure stores can compete with online retailers Online is central to retailers marketing mix and many are now building on this with the implementation of in store integration such as mobile, click & collect and beacon advertising Retailers have had to focus on the in-store experience to provide a point of difference to online. This may include heavy discounting, increased customer service and significantly increasing in-store visual merchandising The sector has seen huge growth continue in shopping centres and many retailers are striking large scale deals with multiple centres from single leasing teams The ability to inspire large scale teams, exceptional commercial acumen and knowledge of industry trends are some of the key skills desired by retailers With the dominance of online and mobile, retailers have had to adapt their supply chain systems to cater for the new 24/7 nature of the industry A shortage of talent in the market has seen retailers increasingly needing the support of specialist recruitment partners to identify and attract key talent Both global and local retailers are focusing more on training and employer value programmes to reduce staff turnover