1. 1
Cell: 071 476 0488
Email: mwatsikamike@gmail.com
Name : Michael
ID Number : Mwatsika
Nationality : Zimbabwe
Date of Birth : 1976 – 11 – 18
Passport Number : DN442566
Work Permit Number : CTN 40739-2015/2SP valid until 31
st
December 2017
Address : 31809 Silverbell Street
Delft South
Cape Town
7100
Gender : Male
EE Status : African
Marital Status : Widowed
Dependents : 4
Driver’s license : Yes – code 8 | own transport
Languages : English and Isindebele
Availability : 2 Weeks’ notice period
Employment Status : Employed
Job Requirements
Type of Position required : Permanent
Area to work in : Anywhere in South Africa
Salary Requirements : Negotiable
Name of Institution : NORTHLEA HIGH SCHOOL BULAWAYO ZIMBABWE
Year Completed : 1993
Grade : “O” LEVELS (GRADE 12)
Subjects : Mathematics Metalwork Technical Graphics
Science Biology Geography
Secondary Education Details
Introduction:
I am an open minded and confident individual with over 15 years’ experience locally and internationally in the Catering Airline
Industry within the Dispatch department at senior level. As a motivated and driven person I have the ability to rapidly adapt and
learn when faced with challenges both personally and professionally. My work ethic along with strong planning and organisational
skills support and ensure my total commitment to my employer. I pay great attention to detail and work methodically. I can think on
my feet and am a fantastic problem solver. I am looking for an opportunity for personal development and career progression as a
Senior Dispatch Clerk where I will be able to use my extensive skill set within your organisation.
I am a great team player and have the ability to form trusted relationships with subordinates as well as superiors.
CURRICULUM VITAE
OF
MR. MICHAEL MWATSIKA
SENIOR DISPATCH CLERK | PURCHASING AND SUPPLIES
Personal Details

2. 2
Name of Institution : BULAWAYO POLYTECH COLLEGE
Period of Study : January 2005 December 2005 – Part time
Qualification : National Certificate in Purchasing and Supply
Subjects : Basic Accounts
Business Communication
Business Mathematics
Introduction to Law
Introduction to Purchasing and Supply
Stores Administration and Stock Control
Computer Operations and Packages – Distinction
Name of Institution : BULAWAYO POLYTECH COLLEGE
Period of Study : January 2003 December 2003– Part time
Qualification : National Certificate in Marketing
• Microsoft Word • Microsoft Excel • Microsoft Powerpoint • SAP • Pastel
COMPANY : AUTO GLASS – CAPE TOWN
INDUSTRY : Manufacturing
Dates of Employment : October 2015 – Current
Position : Logistics Clerk | Stock Controller
Reason for Leaving : Better Opportunity
Duties Include:
 Reporting to Store Manager
 Responsible for receiving orders
 Printing orders for drivers and picking parts as per the order
 Oversee the drivers and ensure orders are delivered on time
 Dealing with any problems concerning drivers and late deliveries
 Overseeing vehicle inspections
 Responsible for receiving and recording stock
 Informing when parts are out of stock
 Dealing with suppliers
 Ensuring a accurate stock take is done within the warehouse
 Keeping the warehouse clean and orderly
Employment History
Computer Skills
Tertiary Education Details

3. 3
COMPANY : LSG SKY CHEFS
INDUSTRY : Airline Hospitality
Dates of Employment : July 2008 – October 2015
Position : Senior Dispatch Clerk
Reason for Leaving : Better salary and career progression
I started my employment as a Dispatch Clerk with LSG Sky Chefs in July 2008. In March 2009 I was promoted to
Senior Dispatch Clerk.
March 2009 – October 2015
Senior Dispatch Clerk
Duties Include:
 Overseeing and managing 3 Dispatch Clerks
 Delegating duties
 Assisting the Dispatch Manager
 Data capturing and checking all information is correct
 Responsible for ordering the correct amount of beverages and meals
 Double checking orders before sending them to the aircraft, ensuring no mistakes are made which will
cause a delay
 The kitchen would produce on average 3000 meals per day
 Liaising with airline representatives on a daily bases regarding the numbers of passengers and specified
meal requirements
 Dealing with various portals via telephone, fax and email
 Handling all administration work and ensuring all work is completed accurately
July 2008 – February 2009
Dispatch Clerk
Duties Include:
 Taking airline orders for the next day and supplying information to the kitchen
 Dealing with portals and customers via telephonically, email and fax
 Providing the kitchen with specific meal request for diabetics and vegetarians
 Taking orders and supplying meals to retail branches and checking up on the drivers in the retail division
 Liaising with drivers to ensure deliveries are on time and the correct amounts are being delivered
 Double checking meal and beverage orders
 Data capturing information
 Receiving incoming calls from the switchboard
July 2007 – June 2008
During this time I was employed with Café Manhattan in the position of Assistant Waiter while waiting for an
endorsement. I also held various temporary positions within various industries while seeking suitable full time
employment.

4. 4
COMPANY : CATERCRAFT AIRLINE
INDUSTRY : Airline Hospitality
Dates of Employment : October 1999 – June 2007
Position : Duty Manager
Reason for Leaving : Resigned due to economic crisis and relocated to South Africa for stability
I started my employment with Catercraft in the position of Kitchen Porter. In February 2001 I was promoted to
Waiter and Cashier before accepting the position of Duty Manager in February 2006.
February 2006 – June 2007
Duty Manager
Duties Include:
 Reported to Senior Management
 One of three Duty Managers on sight
 Responsible for overseeing the Lounge area, Restaurant and Airline kitchen and ensuring everything is
orderly
 Overseeing and managing Cashiers, Barmen and Kitchen Staff
 Compiling shift rosters and processing employee timesheets
 Responsible for collecting money from Cashiers and Barmen after each shift and doing daily cash ups
 Dealing with customer complaints and resolving them efficiently and effectively
 Collecting numbers of Airline meals required and submitting them to the Kitchen
 Ensuring all Airline food is taken to each fight according to strict deadlines
 Servicing 5 Airlines per day
 Overseeing stock checks in the bar and service area
 Data Capturing all information onto the in-house systems
 Managing stock takes and ensuring they are conducted regularly
 Responsible for ensuring all administrative duties are completed daily
February 2001 – January 2006
Waiter | Cashier
Reason for leaving: Internal Promotion
Duties Include:
 Welcoming customers to the Restaurant
 Advising customers on daily specials
 Taking drink and food orders from customers and sending it to the kitchen
 Collecting order from the bar and kitchen
 Clearing tables
 Ensuring the dining areas are neat and tidy at all times
 Providing bills to customers
 Processing cash and card payments
 Ensuring a high standard of customer service was maintained at all times
 Preparing daily takings for cashing up
October 1999 – January 2001
Kitchen Porter
Reason for leaving: Internal Promotion
Duties Include:
 Responsible for cleaning all kitchen equipment
 Ensuring the kitchen is cleaned according to health and safety regulations
 Accepting and checking deliveries
 Packaging of kitchen equipment
 Packing and sorting of stock
January 1994 – September 1999
During this I held various part-time positions within various industries.

5. 5
Company : CACRAFT Company : Café Manhattan
Contact Person : Mr. Galimoto Contact Person : Mr. David William
Designation : Branch Manager Designation : Branch Manger
Contact Number : + 263 912 691 443 Contact Number : 021 439966
Email Address : cacraft@ecoweb.co.za
Company : Lsg Sky Chefs
Contact Person : Yugan Pillay
Designation : Operation Manager
Contact Number : 083 646 9143 | 021 3864 093
Email Address : yugan.pillay@lsgskychefs.com
I am a multi-skilled and goal driven individual with a solid background as a Dispatch Clerk at Senior level.
I am an excellent communicator who can relate well with people at all levels and from various backgrounds.
I am dynamic and professional and I will give 100% to any future employer.
I now look forward to making a significant contribution with an ambitious company that offers opportunity for
progression.
Please feel free to contact me at any time and consider me for an interview.
Thank you for reviewing my CV and I look forward to hearing from you soon.
Cell: 071 476 0488
Email: mwatsikamike@gmail.com
In Closing
References