1. Michael V. Hilborn
36107 Highway 9
Tecumseh, OK 74873
(405) 788-8545
Acosta Group
IMPACT Retail Service Merchandiser
Skills:
Attention to detail; as a convenience store manager, it is my responsibility to
maintain all merchandising displays with correct product type, size, and flavor. I also
complete the books for each shift ensuring correct cash, credit card and SNAP bennifits
receipts equal the amount collected by each shift.
Customer service: over 15 years in various sales and tourism jobs.
• Johnson's Tire Service (Alaska) 8 years
• Denali National Park Transportation Services 3 years
• GreyLine of Alaska 2 years
• Modern Oil (Oklahoma) dba Kwick-Stop 5 years
• Carr Auto Group (Beaverton, OR) 1 year
Maintaining Merchandising
• cleaning store shelving while checking date codes
• adjusting display racks for new products
• building new temporary displays of promotional materials
• checking to ensure stock is rotated on pegs, sliders, and shelves
• preparing reports for vendors orders
• checking in vendors orders for accuracy
• returning to vendors out of date merchandise
Communication
• share with supervisor and subordinates concerns about suggestive sales

2. • encourage team members to keep store clean and neat
• help customers understand how to work the technology in the store
• working with vendors on what needs the store and customers have for their
products and what needs to be ordered each week
• training new employees on company policies and procedures
• preparing both accomplishment and reprimand employee reports
• interact with Acosta, Altria, Anheuser-Busch, Capital, Pepsi, and Imperial
representatives on the stores needs and out of date returns.