Michael Bounds is seeking a new career opportunity and provides a summary of his relevant qualifications and experience. He has over 10 years of experience in various roles requiring customer service, sales, warehouse operations, and people management skills. Bounds holds a bachelor's degree in business administration and several financial industry licenses. He is skilled in Microsoft Office, SAP, and customer relationship building.

1. Michael Bounds
7810 Bayview Dr. Beach City, TX 77523
Phone: 281-979-2975
Email: bhbounds23@yahoo.com
1
Summary
 Demonstrated achiever and leader with a strong desire to lead, teach, and inspire others.
 Maintained dean’s list and received my bachelor’s degree in business while working full-time at my current
position.
 Extensively trained in multiple business sales models providing the skills necessary to not only build a sales
business from the ground level up, but to also coach and train others to duplicate the same business models.
 Trained in time management, high level multi-tasking, public speaking and team synergy which has paved
the way for the ability to motivate and lead others to do the same. It has also helped in m anaging multiple
tasks at once.
 Skilled in superior customer relations and service which builds trust over time. This increases the overall
client satisfactory rate of a company.
 Skilled at professional and social media networking to stay educated on the constant changes in marketing
strategies as well as extensive use of Microsoft Office software and SAP & MOWP.
Education
Bachelor’s Degree in Business Administration,
Associate Degree in Bible Theology
Southwestern Assemblies of God University, Waxahachie, TX
Concentration in Accounting and Business Practices
Awarded to Deans List 2013 – 2014
2014
2014
Austin Community College, Austin, TX
Concentration in Business and Mathematical Practices
2010-2012
Completion of State of Texas Life Insurance License
Primerica, Dallas, TX
2014
Completion of FINRA State of Texas Series 6 License (Securities)
Primerica, Dallas, TX
2014
Completion of FINRA State of Texas Series 63 License (Securities)
Primerica, Dallas, TX
2014
Career History & Accomplishments
Warehouse Specialist - Lead, Austin Industrial (LyondellBasell Contractor), Pasadena,
TX
 Providing service to the LPO plant entirely when it comes to fulfilling parts and services to
the field. When requested, we would stage and kit parts to be put on the schedule. Once
scheduled, we would pull parts from kitting and staging and send to the requested recipient
of the plant. Use SAP and MOWP on a daily basis fulfilling orders and reservations.
 When in Receiving, once parts/kits are received from vendors we must record their arrival
and document it accordingly via SAP and MOWP. Once documented, the items then must
be either assigned or staged to a spot in the warehouse to be put on the inventory list.
 Operated motorized equipment on a daily basis such lift trucks, stand-up forklifts, etc.
Worked indoors/outdoors in all weather conditions while still providing service in a timely
manner when requested. Inventory of the warehouse is to be done every month in a timely
fashion.
 Responsible for completing paperwork and forms connected with the work assignments
pertaining to procedures and enter them into SAP accordingly.
 Also responsible for four employees as the lead – supervisor role. My responsibilities in this
management role involve directing personnel to do their jobs in a timely fashion and may
include training/discipline requirements, along with administrative responsibilities.
2015

2. Michael Bounds
7810 Bayview Dr. Beach City, TX 77523
Phone: 281-979-2975
Email: bhbounds23@yahoo.com
2
Ramp Agent, Southwest Airlines, Dallas, TX
 Provide legendary customer service while safeguarding and handling the customer’s luggage
and cargo. Provided friendly service and maintained positive relationships with all internal
and external customers to ensure the success of the company.
 Operated motorized equipment on a daily basis such as belt loaders, air start units, lift trucks,
tugs, etc. Worked outdoors in all weather conditions, while also working on/in loud aircrafts
and machinery.
 Responsible for completing paperwork and forms connected with the work assignments
pertaining to procedures and enter them into company’s information system as required.
Financial Services Agent, Planner, Primerica, Dallas, TX
 Provide families with real solutions to their financial problems by offering a platform of
services that will analyze their current financial status and provide effective and achievable
short term and long-term retirement goals.
 Researching ways to add new prospects to our team, focusing on one-on-one training as well
as company-wide training.
 Setting achievable goals for my team and myself so achievements can be realized/rewarded.
2014-2015
2013-2014
Customer Assistant, Inventory Distribution, Lowes, Waxahachie, TX
 Promptly unloaded and stocked all merchandise received each evening safely and efficiently.
 Provided first-rate customer support in all facets of the companies merchandise providing
personalized dedication to each customer as if they were the only person in the store.
2012-2013
Guest Services, Golf Cart Management Grey Rock Golf Club, Austin, TX
 Assisted in the Customer’s needs from golf cart management and repair to offering products
from the pro shop.
 Assist in the opening and closing of Pro Shop and Maintenance Bays for Golf carts
2010
Guest Services, Golf Cart Management Eagle Pointe Golf Course, Mont Belvieu, TX
 Assisted in the Customer’s needs from golf cart management and repair to offering products
from the pro shop.
 Opened and closed Pro Shop and Maintenance Bays.
Warehouse Assistant, Sulzer, Pasadena, TX
 Responsible for knowing where and how everything went and worked in the shop. Used
forklifts and pallet jacks on a regular basis to move products around.
 Expected to know basics to every machine, computer, or any equipment in case I ever
needed to help on a job. Also was expected to keep the shop clean.
2009
2008
Memberships & Affiliations:
 Deans List (2013-2014), SAGU, Waxahachie, TX
 Honor Society, Barbers Hill High School, Mont Belvieu, TX
 Leadership Member, Primerica, Dallas, TX
 Awarded ‘Future Giant’, Primerica, Dallas, TX
 Ministry for Homeless, Waxahachie, TX
References:
 Scott Davis / 281-573-9206 / Exxon Mobil Supervisor
 Kenny Key / 832-754-4707 / LyondellBasell Manager
 Chris Shepherd / 214-499-0220 / Primerica Regional Vice President
 Sean Allen / 972-741-2035 / Culture Stick, C.E.O. & Founder

3. Michael Bounds
7810 Bayview Dr. Beach City, TX 77523
Phone: 281-979-2975
Email: bhbounds23@yahoo.com
3
 Donna Bounds / 713-845-7014 / S&B Engineering, Cost Engineer
 Angel Coon / 832-368-5118 / Paralegal, California Law