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Child privacy
                                in internet

                              Bulgarian
                        Safer Internet Centre
                             Safenet.bg

www.metamorphosis.org.mk/fpi         #fpi12
Safer Internet Centre in Bulgaria
    Hotline: operational since May 2006
    Operator: Applied Research and Communications Fund
     NGO established in 1991. Main spheres of activities – information
     society and innovations
    Effectiveness: 751 reports in 2011 – 146 actionable; 13
     transmitted to police; 15 transmitted to other Hotlines; 48 – to
     content owners and ISPs, 20 replies to queries
    Awareness node InSafe – from June 2008, consortium with
     Parents Association, and DeConi Advertising Agency;
    Helpline – launched in April 2011, tel.124 123, email, chat
    Operator: Association Parents
    Effectiveness: 363 calls and inquiries; 261 consultations; 27
     redirected to the Hotline; 4 redirected to other organisations
www.metamorphosis.org.mk/fpi     #fpi12
Privacy of children in the net:
                 the issues
   •   Over-sharing by children
   •   Over-sharing by parents and other adults
   •   Lack of digital skills or interest in privacy settings
   •   Benign sharing by peers
   •   Malicious sharing by peers
   •   Social networks competition – lowering standards


www.metamorphosis.org.mk/fpi   #fpi12
EU Kids Online II study
             25,142 children aged 9-16 in 25 countries

  • 59% have a profile in a social network
  • Only 43 % of them have set their profiles to “private”, 26%
    - “Don’t know”
  • 14% have posted their address or/and telephone number
  • From 6 identifying features the average posted online are
    2.8
  • 30% of children who use the internet have communicated
    in the past with someone they have not met face-to-face
    before
  • 15% of 11-16 year olds have received peer to peer “sexual
    messages or images [meaning] talk about having sex or
    images of people naked or having sex”
  • 3% say they have sent or posted such messages
www.metamorphosis.org.mk/fpi     #fpi12
EU Kids Online II study
   • 9% have experienced one or more of the three things
     asked about within the frame of personal data misuse
     (password theft and impersonation, data misuse, cheated).
   • One in five (19%) 9-16 year olds across Europe say that
     someone has acted in a hurtful or nasty way towards them
     in the past 12 months.
   • 55% of children bullied online say they were “very” or
     “fairly” upset (32% bothered by seeing sexual images).
   • Half (49%) of all children who use the internet use it in
     their bedroom or other private room at home.
   • 57% use internet via mobile phone (31%) or game console
     (26%).


www.metamorphosis.org.mk/fpi   #fpi12
www.metamorphosis.org.mk/fpi   #fpi12
www.metamorphosis.org.mk/fpi   #fpi12
www.metamorphosis.org.mk/fpi   #fpi12
www.metamorphosis.org.mk/fpi   #fpi12
Pre-birth online identity




Study in UK: 23% of unborn children already have online presence.


www.metamorphosis.org.mk/fpi   #fpi12
Birth memories




www.metamorphosis.org.mk/fpi   #fpi12
Parent’s pride




www.metamorphosis.org.mk/fpi        #fpi12
Privacy of children in the net: consequences


   •   Inappropriate contacts with adults
   •   Broad dissemination of content
   •   Paedophiles’ interest – possible grooming
   •   Cyber-bullying
   •   Unwanted online identity



www.metamorphosis.org.mk/fpi   #fpi12
What to do

  • Children and parents - education
  • Teachers and professionals – tools and
    methodologies
  • Industry – self-regulation
  • NGOs – all of the above



www.metamorphosis.org.mk/fpi       #fpi12
Regulation vs. self/co-regulation
  •    Court trials of minors for sexting?
  •    Snapchat – iPhone app developed by a Stanford University student –
       spontaneous self-regulation




www.metamorphosis.org.mk/fpi       #fpi12
Main activities of the Bulgarian Safer
                Internet Centre
  •       Hotline and Helpline operation
  •       Awareness raising events – round tables, conferences,
          seminars, campaigns
  •       Development of awareness tools – printed materials,
          online and offline educational games, quizzes,
          competitions, TV clips, radio-spots
  •       Education in schools – for pupils, for parents and for
          teachers
  •       Policy formation - lobbying for legislative measures
  •       Pressing the industry for self-regulation – associations of
          ISPs, IT companies, games producers and distributors,
          mobile operators


www.metamorphosis.org.mk/fpi      #fpi12
Public Council on Safer Internet
•      Chairman – Mrs Galina Bankovska. Education, Deputy chair, Education,
       Youth and Sports Commission, National Assembly
 •     Deputy-chairman - Mr. Kalin Kamenov, Deputy chairman,
       State Agency for Child Protection
 •     Deputy-chairman - Mr. Assen Totin, member of the Board
       , Association for Electronic Communications
 •     Member institutions and organizations:
 •     Ministry of Educationq Youth and Science
 •     State Agency for Child Protection
 •     Ministry of Interior
 •     Executive Agency for Electronic Communication Networks and Information Systems,
       Ministry of Transport, Information Technologies and Communications
 •     Sofia Municipality
 •     Internet Society-Bulgaria
 •     Bulgarian Association for Information Technologies (BAIT)
 •     Vivacom
 •     Mobiltel
 •     GLOBUL
 •     Cisco Systems-Bulgaria
       Foundation Law and Internet
 •     Аssociation Parents
 •     Association for Consumers Protection
 •     Partners-Bulgaria Foundation
 •     Bulgarian Federation for Electronic Sport
 •     Gender Education, Research and Technologies Foundation
 •     Microsoft-Bulgaria
 •     Center for the Study of Democracy #fpi12
www.metamorphosis.org.mk/fpi
Major achievements
 •       Broad stakeholders’ co-operation achieved - Public Council for Safer
         Internet established including 22 major stakeholders.
 •       Public-private partnership results:
 -       In November 2011 the Convention of the Council of Europe against sexual
         exploitation and sexual abuse of children ratified (draft bill prepared by SIC).
 -       New Child Protection draft bill provides for a register of sexual abusers of
         children – SIC lobbied for 2 years; 5,000 supporters in a Facebook cause.
 -       Regular participation in working groups: on criteria of harmful for children
         media content; on violence prevention strategy, on child abuse indicators
 •       Regular awareness and visibility campaigns with participation of private
         business – mobile operators (on every SID more than 2,5 million SMSs sent)
         and Microsoft
 •       Educational activities in schools – Virtual and Real Violence Prevention
         educational course running in more than 90 schools in 4 cities
 •       Trainings of police officers and magistrates around the country
 •       Trainings of NGOs in Serbia, Macedonia, Bosnia and Herzegovina
www.metamorphosis.org.mk/fpi              #fpi12
Online tools - Play and Learn online version




www.metamorphosis.org.mk/fpi   #fpi12
Online tools – 3D Quest game for teens – Zone of Risk




www.metamorphosis.org.mk/fpi   #fpi12
Online tools
  • Distance learning course for certification of
    teenagers as online safety experts and peer
    educators
  • Together with Varna Municipality
  • Piloted with 70 youth from Varna – including the
    Youth Panel members
  • Certification ceremony on February 9
  • To be proposed to the Ministry of Education



www.metamorphosis.org.mk/fpi       #fpi12
Distance learning course




www.metamorphosis.org.mk/fpi   #fpi12
Distance learning course




www.metamorphosis.org.mk/fpi       #fpi12
Offline tools – memory cards game




www.metamorphosis.org.mk/fpi   #fpi12
Offline tools – board game Flashboy in the Land of
                           Spammies




www.metamorphosis.org.mk/fpi   #fpi12
Offline tools – magic folding cube




www.metamorphosis.org.mk/fpi   #fpi12
Brochure for parents of first-graders with
                     a section on safer Internet




www.metamorphosis.org.mk/fpi    #fpi12
Brochure for parents:
           “Top ten myths about the ‘scary‘ Internet”




www.metamorphosis.org.mk/fpi   #fpi12
Family e-Safety
   Kit by INSAFE




www.metamorphosis.org.mk/fpi   #fpi12
Georgi.apostolov@online.bg



                               Safenet.bg
                               Web112.net
                               Helpline.bg

                        Facebook.com/SafenetBG
                        Twitter.com/@SafenetBG
                         YouTube.com/goricele


www.metamorphosis.org.mk/fpi      #fpi12

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Georgi Apostolov – Child’s privacy on the Internet

  • 1. Child privacy in internet Bulgarian Safer Internet Centre Safenet.bg www.metamorphosis.org.mk/fpi #fpi12
  • 2. Safer Internet Centre in Bulgaria  Hotline: operational since May 2006  Operator: Applied Research and Communications Fund NGO established in 1991. Main spheres of activities – information society and innovations  Effectiveness: 751 reports in 2011 – 146 actionable; 13 transmitted to police; 15 transmitted to other Hotlines; 48 – to content owners and ISPs, 20 replies to queries  Awareness node InSafe – from June 2008, consortium with Parents Association, and DeConi Advertising Agency;  Helpline – launched in April 2011, tel.124 123, email, chat  Operator: Association Parents  Effectiveness: 363 calls and inquiries; 261 consultations; 27 redirected to the Hotline; 4 redirected to other organisations www.metamorphosis.org.mk/fpi #fpi12
  • 3. Privacy of children in the net: the issues • Over-sharing by children • Over-sharing by parents and other adults • Lack of digital skills or interest in privacy settings • Benign sharing by peers • Malicious sharing by peers • Social networks competition – lowering standards www.metamorphosis.org.mk/fpi #fpi12
  • 4. EU Kids Online II study 25,142 children aged 9-16 in 25 countries • 59% have a profile in a social network • Only 43 % of them have set their profiles to “private”, 26% - “Don’t know” • 14% have posted their address or/and telephone number • From 6 identifying features the average posted online are 2.8 • 30% of children who use the internet have communicated in the past with someone they have not met face-to-face before • 15% of 11-16 year olds have received peer to peer “sexual messages or images [meaning] talk about having sex or images of people naked or having sex” • 3% say they have sent or posted such messages www.metamorphosis.org.mk/fpi #fpi12
  • 5. EU Kids Online II study • 9% have experienced one or more of the three things asked about within the frame of personal data misuse (password theft and impersonation, data misuse, cheated). • One in five (19%) 9-16 year olds across Europe say that someone has acted in a hurtful or nasty way towards them in the past 12 months. • 55% of children bullied online say they were “very” or “fairly” upset (32% bothered by seeing sexual images). • Half (49%) of all children who use the internet use it in their bedroom or other private room at home. • 57% use internet via mobile phone (31%) or game console (26%). www.metamorphosis.org.mk/fpi #fpi12
  • 10. Pre-birth online identity Study in UK: 23% of unborn children already have online presence. www.metamorphosis.org.mk/fpi #fpi12
  • 13. Privacy of children in the net: consequences • Inappropriate contacts with adults • Broad dissemination of content • Paedophiles’ interest – possible grooming • Cyber-bullying • Unwanted online identity www.metamorphosis.org.mk/fpi #fpi12
  • 14. What to do • Children and parents - education • Teachers and professionals – tools and methodologies • Industry – self-regulation • NGOs – all of the above www.metamorphosis.org.mk/fpi #fpi12
  • 15. Regulation vs. self/co-regulation • Court trials of minors for sexting? • Snapchat – iPhone app developed by a Stanford University student – spontaneous self-regulation www.metamorphosis.org.mk/fpi #fpi12
  • 16. Main activities of the Bulgarian Safer Internet Centre • Hotline and Helpline operation • Awareness raising events – round tables, conferences, seminars, campaigns • Development of awareness tools – printed materials, online and offline educational games, quizzes, competitions, TV clips, radio-spots • Education in schools – for pupils, for parents and for teachers • Policy formation - lobbying for legislative measures • Pressing the industry for self-regulation – associations of ISPs, IT companies, games producers and distributors, mobile operators www.metamorphosis.org.mk/fpi #fpi12
  • 17. Public Council on Safer Internet • Chairman – Mrs Galina Bankovska. Education, Deputy chair, Education, Youth and Sports Commission, National Assembly • Deputy-chairman - Mr. Kalin Kamenov, Deputy chairman, State Agency for Child Protection • Deputy-chairman - Mr. Assen Totin, member of the Board , Association for Electronic Communications • Member institutions and organizations: • Ministry of Educationq Youth and Science • State Agency for Child Protection • Ministry of Interior • Executive Agency for Electronic Communication Networks and Information Systems, Ministry of Transport, Information Technologies and Communications • Sofia Municipality • Internet Society-Bulgaria • Bulgarian Association for Information Technologies (BAIT) • Vivacom • Mobiltel • GLOBUL • Cisco Systems-Bulgaria Foundation Law and Internet • Аssociation Parents • Association for Consumers Protection • Partners-Bulgaria Foundation • Bulgarian Federation for Electronic Sport • Gender Education, Research and Technologies Foundation • Microsoft-Bulgaria • Center for the Study of Democracy #fpi12 www.metamorphosis.org.mk/fpi
  • 18. Major achievements • Broad stakeholders’ co-operation achieved - Public Council for Safer Internet established including 22 major stakeholders. • Public-private partnership results: - In November 2011 the Convention of the Council of Europe against sexual exploitation and sexual abuse of children ratified (draft bill prepared by SIC). - New Child Protection draft bill provides for a register of sexual abusers of children – SIC lobbied for 2 years; 5,000 supporters in a Facebook cause. - Regular participation in working groups: on criteria of harmful for children media content; on violence prevention strategy, on child abuse indicators • Regular awareness and visibility campaigns with participation of private business – mobile operators (on every SID more than 2,5 million SMSs sent) and Microsoft • Educational activities in schools – Virtual and Real Violence Prevention educational course running in more than 90 schools in 4 cities • Trainings of police officers and magistrates around the country • Trainings of NGOs in Serbia, Macedonia, Bosnia and Herzegovina www.metamorphosis.org.mk/fpi #fpi12
  • 19. Online tools - Play and Learn online version www.metamorphosis.org.mk/fpi #fpi12
  • 20. Online tools – 3D Quest game for teens – Zone of Risk www.metamorphosis.org.mk/fpi #fpi12
  • 21. Online tools • Distance learning course for certification of teenagers as online safety experts and peer educators • Together with Varna Municipality • Piloted with 70 youth from Varna – including the Youth Panel members • Certification ceremony on February 9 • To be proposed to the Ministry of Education www.metamorphosis.org.mk/fpi #fpi12
  • 24. Offline tools – memory cards game www.metamorphosis.org.mk/fpi #fpi12
  • 25. Offline tools – board game Flashboy in the Land of Spammies www.metamorphosis.org.mk/fpi #fpi12
  • 26. Offline tools – magic folding cube www.metamorphosis.org.mk/fpi #fpi12
  • 27. Brochure for parents of first-graders with a section on safer Internet www.metamorphosis.org.mk/fpi #fpi12
  • 28. Brochure for parents: “Top ten myths about the ‘scary‘ Internet” www.metamorphosis.org.mk/fpi #fpi12
  • 29. Family e-Safety Kit by INSAFE www.metamorphosis.org.mk/fpi #fpi12
  • 30. Georgi.apostolov@online.bg Safenet.bg Web112.net Helpline.bg Facebook.com/SafenetBG Twitter.com/@SafenetBG YouTube.com/goricele www.metamorphosis.org.mk/fpi #fpi12