1. Melissa Stark
114 Cedar St # 1
Mt Vernon, WA 98273
(425)892-3816
longlegs332003@yahoo.com
• Top selling inside sales representative inthe nation
• # 1 for respiratory medicationcontest for 2013
WesternDivision
• Technically proficient in MS Word, Excel and AS400
Experience:
Lincare Inc
Arlington, WA
7/2011-Present
Helped to enhance patient compliance by
providing effective clinical support options.
Establish ongoing communications with physicians
and staff in efforts to help optimize patient care.
Deliver, setup and orient patients on the use of
home respiratory equipment.
Lincare Inc
Area Trainer and Customer Service Rep
10/2010-7/2011
Trained all new employees on their position,
current systems, reports and insurance
verifications. Answered all incoming calls and
addressed patient issues. Led conference calls for
the area and reported directly to area manager.
Setup patients with respiratory equipment and
orient them on the use of it.

2. Lincare Inc
Center Manager
4/10-10/2010
Managed staff of 7 employees. Interviewed, trained
and supervised quality candidates. Made sales
calls on existing and potential referral sources.
Communicated with doctors, administrators,
directors of respiratory therapy departments and
others responsible for referrals. Implemented
Lincare safety programs including maintaining
records, in compliance with all federal, state and
local regulations that apply to DOT and FDA.
Completed inventory and did purchasing of
equipment and supplies. Was responsible for the
profitability of the center and for implementing
and directing cost controls.
LIncare Inc
Customer Service Representative
6/2004-4/2010
Answered incoming calls from referral sources
and patients. Coordinated new patient delivery
schedule with the service area. Verified
insurances and advised collections department of
required actions for billing. Responded to new
and existing patients requests.
Education:
Johnson Creek High School
Graduate 1997

3. References:
Stephanie Lucas
(918)430-5701
Linda Lord
(425)737-7703
Michelle Robideau
(425)233-2895