The Meet Group Safety Practices

1. 1
We Are Committed to Leading the Way on Livestreaming Safety
More than 45% of Total Workforce Dedicated to User Safety
and Content Management
• Nearly 240 people in New Hope, India, Dresden, San Francisco
• 24x7x365
• All live broadcasts monitored
• Human & algorithmic review
• Required to be 18+
• Best practice sharing with industry:
FOSI Members Group (Facebook, Amazon, Twitter, LinkedIn, Microsoft)
Member Hack 360 – an effort led by Microsoft to prevent child abuse

2. 2
Large-scale Trust & Safety Operation

3. 3
Standards & Education
• A cross-disciplinary committee meets weekly
to review and update moderation standards
• We educate on standards in various locations
throughout the app
• We make changes in response to:
• Observed behavior
• User feedback
• New features
• Changes in law
• Changes in best practices
• Moderation standards are fully customizable
and constantly improving:
https://terms.meetme.com/code-of-conduct
• We do not record Live
• We do not make or store recordings of broadcasts
• We do not re-broadcast streams

4. 4
Detection & Prevention
• We sample broadcaster streams algorithmically and with
high frequency
• We use proprietary algorithms for initial review. Our
configurable algorithms clear more than 80% of
broadcaster content, with an error-rate lower than that of
typical human-error rate
• Content that the algorithm does not clear goes to our
human reviewers.
• We review nearly ten million photos per day
• If a user reports a broadcaster: 1) a screenshot is generated which skips algorithmic
review and goes to top of the human-review queue, and 2) the broadcast is
watched/listened to by a human moderator typically within 60 seconds
• Humans also proactively watch a subset of broadcasts based on algorithms

5. 5
Enforcement & Remediation
• Consequences vary based on severity of offense
• Viewers
• Grey chat comments not displayed
• Banned from broadcast
• Broadcasters
• Broadcast ended
• Time ban
• Explanatory warning sent (driving, etc.)
• Broadcast ended and profile closed (sexual content)
• Broadcast ended and authorities notified (underage
content, imminent danger)

6. 6
Continuous Improvement
• We are at the forefront of livestreaming content moderation. We
manage a pipeline of safety-oriented tasks, just as we manage a
pipeline of engagement-oriented tasks
• Pipeline includes:
• Industry leading abuse-reporting prominence on all visual content and
profiles
• Cooling off period for new streamers
• Forced acknowledgement of content message for all streamers every
time
• Time delay for certain streams
• Enhanced transparency for moderator actions
• Data science, algorithmic improvements