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DRIVING SUCCESS IN
DIGITAL COMMERCE
STRATEGY DESIGN
DEVELOPMENT SERVICES
YEARS OF
OMNICHANNEL
EXPERIENCE
CERTIFIED
MAGENTO
DEVELOPERS
DIGITAL

COMMERCE
EXPERTS
SWEDEN DENMARK NORWAY FINLAND
UNITED KINGDOM BELGIUM UAE JAPAN
SOUTH AFRICA ESTONIA LATVIA UKRAINE
10+ 100+ 350+
Meet Magento Italy //
Meet Magento Italy //
Meet Magento Italy //
Meet Magento Italy //
Meet Magento Italy //
Meet Magento Italy //
Meet Magento Italy //
Meet Magento Italy //
TODAY!
HOW TO SELL ONLINE IN SCANDINAVIA
Meet Magento Italy //
Denmark
€11.4
Billion Online
19%
4.3 million

(15-74 year)
Sweden
€10.1
Billion Online
9%
7.1 million

(15-74 year)
Norway
€10.7
Billion Online
16%
3.9 million

(15-74 year)
Finland
€8.0
Billion Online
10%
4.1 million

(15-74 year)
Meet Magento Italy //
Denmark Sweden Norway Finland
Meet Magento Italy //
350 NOK

€36.88
¨
FUN FACTS
Almost 50% of the turnover still goes to travel, where flight tickets and hotel is the primary driver
Clothing and Electronics has the biggest revenue share in Consumer Goods online sales
50% of all clothing and apparel turnover is now online
Meet Magento Italy //
FOREIGN SALES
Meet Magento Italy //
FOREIGN SALES
Meet Magento Italy //
FOREIGN SALES
Meet Magento Italy //
THERE’S MONEY TO BE MADE
?
But how?
Meet Magento Italy //
?
CURRENCY
1
Meet Magento Italy //
?
CURRENCY
Danish Krone

DKK

Swedish Kroner

SEK
Norwegian Kroner

NOK
Euro

€
€100 EUR => 744.88 DKK
€100 EUR => 749,-
Meet Magento Italy //
USE LOCAL CURRENCY1
Meet Magento Italy //
?
PAYMENTS
2
Meet Magento Italy //
CREDITCARDS STILL WORK
Meet Magento Italy //
DANKORT
Local card in Denmark

Most are co-branding with VISA
Meet Magento Italy //
KLARNA
Need to have in Sweden

Nice to have in Norway and Finland

Not relevant in Denmark
Meet Magento Italy //
Meet Magento Italy //
PAYPAL
Need to have in Norway

Nice to have in Sweden and Finland

Somewhat relevant in Denmark
Meet Magento Italy //
OFFER LOCAL PAYMENT OPTIONS2
USE LOCAL CURRENCY1
Meet Magento Italy //
?
DELIVERY
3
Meet Magento Italy //
EXPECTATIONS
“I want to be able to pick-up

my order at a drop-point”
“I want my order within a 

couple of days”
“I want flexible delivery”
“I want to be able to track my

order”
“I want know who is going

to deliver my order”
Meet Magento Italy //
EXPECTATIONS
I want it when I want it, wherever I want it
Meet Magento Italy //
Meet Magento Italy //
Meet Magento Italy //
Meet Magento Italy //
Can you compete on delivery?
Meet Magento Italy //
No
Meet Magento Italy //
DELIVERY TIME?
Meet Magento Italy //
DELIVERY TIME?
Meet Magento Italy //
THE WELL-KNOWN PLAYERS
Meet Magento Italy //
OFFER LOCAL PAYMENT OPTIONS2
USE LOCAL CURRENCY1
CLARITY ON DELIVERY3
Meet Magento Italy //
?
SALES CHANNELS
4
Meet Magento Italy //
PRICE COMPARISON SERVICES ARE POPULAR
Meet Magento Italy //
GOOGLE SHOPPING IS WIDELY USED
Meet Magento Italy //
WHAT ABOUT AMAZON?
Meet Magento Italy //
OFFER LOCAL PAYMENT OPTIONS2
USE LOCAL CURRENCY1
CLARITY ON DELIVERY3
USE ADS & COMPARISON SITES4
Meet Magento Italy //
?
LOCALISATION
5
Meet Magento Italy //
DOMAIN
Meet Magento Italy //
?
.dk

Easy to get

.se

Easy to get
.no

Need to use broker
.fi

Easy to get
Duplicate Content Alert

But not before you have local unique content 

TRANSLATION
Meet Magento Italy //
CUSTOMER SERVICE
Meet Magento Italy //
CUSTOMER SERVICE
Meet Magento Italy //
OFFER LOCAL PAYMENT OPTIONS2
USE LOCAL CURRENCY1
CLARITY ON DELIVERY3
USE ADS & COMPARISON SITES4
LOCALISE IN STAGES5
Meet Magento Italy //
OFFER LOCAL PAYMENT OPTIONS2
USE LOCAL CURRENCY1
CLARITY ON DELIVERY3
USE ADS & COMPARISON SITES4
LOCALISE IN STAGES5
Meet Magento Italy //
Meet Magento Italy //
RESEARCH
Meet Magento Italy //
Can I compete on service?
Meet Magento Italy //
Can I compete on price?
Meet Magento Italy //
Do I have niche products with few competitors 

in Scandinavia?
Meet Magento Italy //
Meet Magento Italy //
LAUNCH IN STAGES
Meet Magento Italy //
Meet Magento Italy //
Meet Magento Italy //
Meet Magento Italy //
Meet Magento Italy //
Meet Magento Italy //
DELIVERY TIME?
Meet Magento Italy //
Meet Magento Italy //
https://www.dibspayment.com/nordic-ecommerce
THANK YOU!
Henrik Feld-Jakobsen
www.vaimo.com + LinkedIn + Facebook
Head of Strategy

henrik.feld-jakobsen@vaimo.com
@vaimoglobal
https://www.dibspayment.com/nordic-ecommerce

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Henrik Feld Jakobsen - How to sell online Scandinavia