2016 May Eastern Bank Business Over Breakfast
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Learn more about Diversity and Inclusiveness in the Workplace
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2016 May Eastern Bank Business Over Breakfast
- 1. Diversity and Inclusiveness In the Workplace
- 3. Nancy Huntington Stager Executive Vice President, Human Resources & Charitable Giving Eastern Bank Embracing Diversity
- 4. Quick Definitions Inclusion “The quality or state of having many different forms, types, ideas, etc.” Diversity
- 5. Quick Definitions “The act of including or the state of being included.” Inclusion “The quality or state of having many different forms, types, ideas, etc.” Diversity
- 8. It is the RIGHT thing to do Bias against diverse communities affects human performance Compliance with legal requirements against discrimination Respect and fair treatment should be a basic right for everyone
- 9. It is the SMART thing to do Engage a broader set of clients and prospects Stronger collaboration across the company Access to more Talent Bottom Line: All of which lead to more profits
- 11. Even though NH has the lowest percentage of minorities in comparison to MA, RI and CT… Source: EMSI, 2016 QCEW Employees - Class of Worker Dataset
- 12. NH’s diverse population has increased at a higher rate than seen in RI, CT, and MA since 2001 Source: EMSI, 2016 QCEW Employees - Class of Worker Dataset
- 13. By 2025, White Hispanics will have the largest population increase in Hillsborough County Source: EMSI, 2016 QCEW Employees - Class of Worker Dataset 2016 % of Cohort % ChangeChange 2025 Population 2016 Population Race/Ethnicity White, Non-Hispanic White, Hispanic Black, Non-Hispanic Asian, Non-Hispanic Black, Hispanic 348,820 346,664 (2,156) (1%) 85.69% 5.27% 3.94% 2.26% 1.63% 12% 13% 13% 12% 2,664 2,082 1,186 809 24,113 18,127 10,392 7,444 21,449 16,045 9,206 6,635 White Hispanic is defined as individuals who are racially white and of Hispanic descent.
- 14. This trend is also seen in Rockingham County, Stafford County… Source: EMSI, 2016 QCEW Employees - Class of Worker Dataset Rockingham County Stafford County ChangeRace/Ethnicity % Change White, Non-Hispanic White, Hispanic Black, Non-Hispanic Asian, Non-Hispanic Black, Hispanic (2,619) 1% 18% 11% 12% 16% 1,302 654 503 380 ChangeRace/Ethnicity % Change White, Non-Hispanic White, Hispanic Black, Non-Hispanic Asian, Non-Hispanic Black, Hispanic (1,010) (1%) 17% 16% 12% 9% 748 381 274 123
- 15. Merrimack County and Cheshire County… Source: EMSI, 2016 QCEW Employees - Class of Worker Dataset Merrimack County ChangeRace/Ethnicity % Change White, Non-Hispanic (1,208) (0%) White, Hispanic 468 16% Black, Non-Hispanic 277 11% Asian, Non-Hispanic 208 10% Black, Hispanic 264 14% Cheshire County ChangeRace/Ethnicity % Change White, Non-Hispanic (2,619) (1%) White, Hispanic 18%216 Black, Non-Hispanic 12%140 Asian, Non-Hispanic 12%134 Black, Hispanic 17%30
- 16. Even way up in Coos County… Source: EMSI, 2016 QCEW Employees - Class of Worker Dataset ChangeRace/Ethnicity % Change White, Non-Hispanic White, Hispanic Black, Non-Hispanic Asian, Non-Hispanic Black, Hispanic (1,208) (4%) 26% 5% 26% 2% 130 22 61 4 Coos County
- 18. How to meet the changes in diversity
- 19. What does Eastern do? Build Talent Communities, internally and externally • Pipelining and Employee Networks Partner with Community-Based Organizations • Enhance understanding of needs • Help in getting the word out
- 20. What does Eastern do? Enhance Supplier Diversity efforts • Connectivity between suppliers & customers Restructure our Marketing Strategy • Behavior based, not demographics Measure our Progress • Report to the Board at least three times per year
- 21. Diversity Metrics You Can Track Early stage = Proof of concept Intermediate stage = Proof of performance Advanced stage = Financial impact • Number of diverse new hires • Number of diverse people retained • Diversity at all levels • Diverse market opportunity • Employee survey scores and/or diversity audit conclusions • Improved performance evaluation scores • Evaluation of employee sensitivity of or knowledge about diversity • Client satisfaction gap with diverse customers • Market share with diverse clients • Profitable revenue/market share growth in diverse markets • External recognition or awards • Reduced turnover costs, absenteeism, low productivity
- 22. Brenda Cole Vice President, Marketplace Inclusion Development Harvard Pilgrim Health Care Harvard Pilgrim Health Care Inclusion in the Workplace
- 23. 23 Questions?
- 24. Thank you for attending!
- 25. TD Bank Small Business Expo - Next Wednesday, May 25th, 2016 at the Radisson Hotel Nashua June Business After Hours – June 8th, 2016 at Eaton & Berube Upcoming Events Keep up to date at www.NashuaChamber.com
Notas do Editor
- Companies in the top quartile for racial and ethnic diversity are 35 percent more likely to have financial returns above their respective national industry medians. Methodology: This study comprised of 366 public companies across a range of industries in Canada, Latin America, the United Kingdom, and the United States. This research looked at metrics such as financial results and the composition of top management and boards. Source: McKinsey
- Quality of life: companies must pay attention to this in order to develop a renewal resource for highly talented associates, suppliers, and distribution partners Societal oppression and bias: undermines well-intended policies, practices, and human performance
- This graph shows the percentage change in diversity from 2001 to 2006, 2006 to 2011, 2011 to 2016, and 2016 to 2021. NH’s diversity is INCREASING. 2) New Hampshire has the lowest minority population count, but it is increasing at the highest rate in comparison to MA, RI and CT since 2001 3) EMSI projects that this trend will continue for the next 5 years as well (2016-2021 projections illustrated above) 4) A reason for NH’s comparatively higher growth rate is due to the fact that their population count is smaller, for example…a change from 5 to 10 is a 50% increase. These population growth statistics, however, show that NH diversity is in fact increasing.
- Now, looking at Hillsborough county where Nashua is located…we see that the White non-Hispanic population will actually have negative growth by 2025 (a loss of 2,156 in total count), while the White Hispanic population count will increase 12% by 2025 (2,664 in total).
- The same pattern can be seen in the following counties… (move quickly through these slides) As we can see here, in the counties highlighted, the white non-Hispanic population is actually expected to decrease at a faster rate than other ethnicities. We should also pay close attention to the growth of both black and white Hispanics in these counties as well.
- The same pattern can be seen in the following counties…(move quickly through these slides) As we can see here, in the counties highlighted, the white, non-Hispanic population is actually expected to decrease at a faster rate than other ethnicities. We should also pay close attention to the growth of both black and white Hispanics in these counties as well.
- The same pattern can be seen in the following counties…(move quickly through these slides) As we can see here, in the counties highlighted, the white, non-Hispanic population is actually expected to decrease at a faster rate than other ethnicities. We should also pay close attention to the growth of both black and white Hispanics in these counties as well.
- When is the best time to plant a tree, 20 years ago, when it the second best time to plant a tree, right now.