1. Insurance & Risk Solutions
5005 Loomis Road, Greenfield, WI 53220
Phone: (414) 421-3800 Fax: (414) 421-6145
visit us at StarrGroup.com
®
You are provided a product that minimizes the likelihood an accident
or loss will cause you and your family economic harm.
You receive a personal insurance package that provides great value,
backed by great service and fast claims resolution.
What you can expect from us:
• Annual policy monitoring. Your policy is monitored annually
and should you receive a premium increase above the
industry average, our licensed service staff will provide you a
comparative quote with our other carriers.
• A phone call after six months. This phone call is to see if you
have any questions on your new policy. We will verify that you
know who to call and know how to reach us.
• An annual renewal reminder. We will send a postcard via U.S.
mail that your policy is due to renew. We’d like to review your
policy, making sure the customized plan still fits your needs.
There may have been changes that would give a reason to alter
your policy.
• A confirmation email. We will send you an email immediately
after we have requested a change to your policy. We will
confirm changes with you at the time the change is made.
If you should have a claim:
• A dedicated claims advocate in our office will help you through
the claim process when a loss occurs.
• This individual will review the claim notes to make sure your
claim is being handled smoothly and timely. The satisfaction
level from our current customers is proven to be excellent/
above average.
Our vision is to lead
in the creation and
delivery of risk reducing
services and insurance
programs for our clients,
producing a measurable
improvement in their
Total Risk Wellness.
Our Promise to You

2. Testimonials
I am thrilled to be with your group! I felt so comfortable and more confident in the coverage that was
proposed to Ron and I that signing with The Starr Group was a no-brainer! I just knew there was a reason we
reached out to you! In comparing the coverage we had versus what we will have in place now, I was really
mad at how little we actually had and how we were left literally exposed with what comes down to little or
no coverage! I have highly recommended your group.
Kathy Tritz
I would like to recognize the outstanding work and effort put forth regarding a situation that I experienced
with Auto Glass Specialist. During the early portion of January 2010, I had a situation occur in which my
windshield on my 2004 Chev Suburban was chipped. I immediately contacted your office and was provided
excellent service and guidance. I was directed to Auto Glass Specialist during which time they examined my
windshield but did not identify the correct chip. Within several days this chip now became a long crack. I
immediately contacted The Starr Group and explained the situation to her. She made several phone calls to
Auto Glass Specialists, my wife and I to correct the problem.
Thank you for taking the time and effort to properly handle this situation.
Kenneth R. Grams
I have to commend you for your promise of being able to give me a lot more coverage for the same
premium. I really did not believe there could be so much difference in Auto and Home Insurance.
I had been with my company for 20 years and at the end of the day, the fact that my premium would not
go up if I had a loss with them did not matter because, as you showed me, my old policy would not have
covered me anyway.
Thank you very much!
Kim Seiler
I just paid off my insurance policy for the year and in the same day out of the same breath, I had a claim.
I want to call and“thank”everyone. You would think I gave everyone a million dollars . . .the attention their
giving me just to get this claim going. It’s outstanding. I’m the one who filed the claim and I’m getting all this
attention. I am very, very happy and satisfied with what’s going on. Everyone called, the appraiser is coming
out to look at it and I got two estimates that are already faxed in with pictures. It’s so outstanding!
Thank you!
Tom Adams