NCS Collection is a debt collection agency that has been operating since 1993. It specializes in commercial, corporate, and consumer debt collection services across the Middle East and North Africa (MENA) region. It employs innovative strategies and a professional, multilingual team to collect debts globally. NCS Collection aims to exceed stakeholder expectations through integrity, customer focus, best practices, a skilled workforce, and innovative services. It offers customized collection services across diverse sectors while maintaining high ethical standards and client confidentiality.

1. We know MENA better

2. What is Delinquent?
(de – lin –quent)
It is overdue payment
or
Failure to make a payment on an obligation when due
Opening doors of
possibilities
Cash flow for any industry is very vital for continuation of the
business. The delinquent account is one of the main constraints
to the survival of the business and which will be a hindrance to
focus on its overall goals.
That is where a partnership with NCS Collection can open the
door to a world of debt collection solutions.
Three decades of
excellence
Since 1993 NCS Collection has been offering commercial,
corporate and consumer debt collection services with its
headquarter in the Kingdom of Bahrain. Over the past years, we
have established ourselves as the leading debt collection agency
in the Middle East and North Africa ( MENA) regions renowned for
professional excellence, integrity and quality of services.
Today, with our global partners, we have the capabilities and
resources to offer debt collection services in more than 80
countries around the world. By employing innovative debt
recovery strategies, a committed and professional team and
ethical standards, we have registered a strong presence on a
global scale.
As a result, our clients regard us as part of their credit and
collection department.
Our vision
To constantly exceed stakeholders’ expectations globally, through
innovative recovery services.
Our mission
1. Making integrity the foundation of our business
2. Ensuring that our customer is always at the core of our
activities
3. Retaining global best practices and affiliations
4. Maintaining a highly competent and motivated multi-cultural
workforce
5. Being a partner of choice, for the ease of doing business and
providing innovative value added services
Our Strategy
To continue enhancing our position as one of the leading debt
collection service providers, by applying the highest standards
of professionalism, punctuality and courtesy in our dealings;
understanding our clients’ needs and doing our best to meet
them.

3. 4. Field Visits
On site tracing and validation of non-contactable
debtors including delivery of notices, collection of
payments and so forth.
5. Legal Support Services
NCS Collection has the ability to offer legal support
services to its Clients.
You can count on NCS Collection.
Transparent and efficient
modus operandi
We assure applying the highest standards of
professionalism and integrity, as our clients’ reputation is
important to us while dealing with debtors.
Strict Compliance
We ensure that our operations are compliant to the rules,
regulations and policies set by the authorities, industry
and client requirements. We strictly adhere to the laws of
every country where we operate.
Complete Confidentiality
We recognize the importance of maintaining utmost
security and confidentiality of our client’s data, supported
by our policies and procedures; which are designed to
safeguard our client’s data.
Ethics and Code of Conduct
All our operations are governed by high professional ethics
and a strict code of conduct, which helps us to achieve the
following objectives.
1. A highly ethical and efficient work culture for debt
collectors.
2. Complete confidentiality of our clients’ information.
3. Transparency in all interactions with clients and
debtors alike.
Furthermore, maintaining goodwill of our clients is one of
the most important factors of our business.
Quality of Services
Our growth over the past years is the best testimony to
the quality of our services. The highest success rate in
collecting debts and the satisfied clientele further testify
to the quality of our services.
Affordable Services
We operate on no contingent basis and our commission
is competitive.
Technological Edge
NCS Collection make the best use of modern technology
to streamline its operations and consistently provide
efficient and cost-effective debt recovery services.
Minimum legal formalities
Thanks to our expertise and strategies, we have been
successful in collecting bad debts, avoiding time
consuming and expensive legal proceedings, which we
will consider as the last resort.
NCS Collection has alliances with leading lawyers who
are proficient in their fields. It helps us to provide you with
expert and affordable legal services and execution.
No legal actions will be taken without prior approval by
our client.
Regular Reporting
We will update our clients once a month with the progress
of each case and accordingly as and when any progress
arises at any stage.
Global standards meet
regional ethics
At NCS Collection, we conduct all our operations in
compliance with the global guidelines and norms
that govern the debt collection industry. We have deep
understanding ofthe culture and legal systems ofcountries
where we operate, to collect debts without compromising
on our clients’ reputation.
Our strategic alliances with international associations give
us a leading edge in serving clients with globally acclaimed
solutions and best practices in debt recovery.
Moreover, as a company rooted in the Middle Eastern
culture, we better understand MENA region’s business
system, principles, language, culture and customs. It helps
us in formulating strategies with local insights and dealing
with the debtors in a culturally relevant manner.
An expert and
committed team
The world is our home, that’s why at NCS Collection we
have a multicultural and multilingual professional team
removing all barriers when it comes to communication.
Our key asset is our team, who are experienced, having
excellent negotiation skills, highly motivated and are
committed to professional results with the ability to deal
efficiently and will do their utmost to find solutions to
complex cases.
Comprehensive
services
NCS Collection offers a range of auxiliary services, in
addition to debt collection. These services can be carried
out through our extensive partner offices globally.
1. Skip Tracing
Professional process of gathering, organizing and
analyzing large amounts of data on an individual to
make a conclusion about their location.
2. Investigation
In the following investigation processes we gather
necessary information on actual or potential risks
involved in a business relationship.
• Due diligence
• KYC (Know Your Customer)
• KYE (Know Your Employee)
3. Verification
Checking the veracity of information and documents
provided byyour customers and business associates.

4. Global alliances
and memberships
NCSCollectionisamemberofthefollowingbusinessgroups
and associations of international repute. It underlines the
global standards we ensure in our operations.
Services for diverse
sectors
We collect debts wherever they occur. Our specialized and
customized debt recovery services cover the following
businesses.
• Export Credit Insurance Companies
• Banks – Consumer & Corporate
• Telecommunication Companies
• Trading – Import & Export
• Insurance Companies
• Publications & Advertising Agencies
• International Collection Agencies
• Healthcare and hospitality
And many more.
Strong regional
presence
Our debt collection services are offered across
the following countries in the MENA regions.
• Algeria
• Egypt
• Iran
• Iraq
• Jordan
• Kingdom of Bahrain
• Kingdom of Saudi Arabia (KSA)
• Kuwait
• Lebanon
• Libya
• Morocco
• Qatar
• Sultanate of Oman
• Sudan
• Syria
• Tunisia
• United Arab Emirates (UAE)
• Yemen
Unmatched global reach
In addition to the MENA regions, today we have the full ability to extend
our services to you in more than 80 countries around the world.
• Portugal
• Poland
• Romania
• Russia
• Serbia
• Singapore
• Slovakia
• Slovenia
• South Africa
• Spain
• Sri Lanka
• Sweden
• Switzerland
• Taiwan
• Tanzania
• Thailand
• Trinidad & Tobago
• Turkey
• Uganda
• Ukraine
• UK
• USA
• Venezuela
• Zambia
• India
• Indonesia
• Ireland
• Italy
• Kenya
• Korea, South
• Latvia
• Liechtenstein
• Lithuania
• Luxembourg
• Malawi
• Malaysia
• Malta
• Mauritius
• Mexico
• Monaco
• Netherlands
• New Zealand
• Nigeria
• Norway
• Pakistan
• Panama
• Paraguay
• Philippines
• Australia
• Austria
• Bangladesh
• Belgium
• Bosnia
• Brazil
• Canada
• Caribbean
• Chile
• China
• Croatia
• Cyprus
• Czech Republic
• Denmark
• Dominican Republic
• El Salvador
• Estonia
• France
• Georgia
• Germany
• Ghana
• Greece
• Hong Kong
• Iceland
Our key competencies
NCS Collection has carved an unparalleled position in the
MENA region with its key competencies.
• Professional excellence in the ield of debt collection
• Local and international expertise in debt collection
• Sound knowledge of the MENA business culture
• An expert team of multilingual professionals
• Customized services marked by professional quality
and integrity
• Values clients time and the conidentiality of
information
• Worldwide partnerships and alliances
Benefits of partnership
• Having the process of aggressively and consistently
pursuing collection on overdue payments of our
partners.
• Improve chances of recovering past due balance and
achieve our partners’ accounts receivable
management goals.
• Enabling our partners to write-off less bad debt and
improve substantially bad debt situation.
• Proven techniques and customized collection system
to optimize recovery success.
• Diversiied credit and risk management support
services in addition to offering legal opinion.
• Maintaining a positive image with regulators, the
industry and the society.
Our partnerships to be viewed as a team effort toward
profitability for our businesses.

5. 123 Salahuddin Bldg., 2nd Floor, Ofice 202, Manama 304 (Near Yateem Center)
P.O. Box: 5463, Manama, Kingdom of Bahrain
Tel.: + 973 17 213 730, Fax: + 973 17 253 066, E-mail: info@ncscollection.com
www.ncscollection.com
Welcome to building an enduring partnership
For more information, please contact us.