1. Matthew Paul Richard
5858 Roanoke Street | San Diego, CA 92139 |619.436.6771
richardmatthew55@yahoo.com
SUMMARY OF SKILLS
• FOOD & BEVERAGE MANAGEMENT • PERSONNEL ADMINISTRATION • EMPLOYEE DEVELOPMENT & TRAINING
• PROGRAM BEST PRACTICES DEVELOPMENT • COMMUNICATIONS • INVENTORY CONTROL & MANAGEMENT
• PORTION, POUR, SPOILAGE CONTROL • QUALITY ASSURANCES • CUSTOMER SERVICES
• PERFORMANCE MANAGEMENT • RESOURCE ADMINISTRATION • QUALITY ASSURANCES & SAFETY TRAINING
• VENDOR RELATIONS & NEGOTIATIONS • CHANGE MANAGEMENT • PROGRAM & PROCESS OPTIMIZATION
SUMMARY OF
QUALIFICATIONS • Over 11 years of excellence with the United States Navy in multiple roles including Culinary
Work Center Management, Culinary & Hospitality Specialist, Administrative Clerk and Instructor.
• Successful in management of large-scale food and beverage program administration, daily
operations, inventory control, customer services, vendor relations, complete staff training, and
portion, pour and shrink controls.
• History of improving efficiencies with strong abilities in personnel training, team performance
management including turning around under-performing team members.
• Demonstrated expertise in improving the customer experience, identifying program deficiencies,
developing remedies, improved processes, program best practices, program and process audit and
analysis, and teamperformance management including setting of goals, and providing teamwith
tools and trainings to achieve objectives.
• Excellent communication skills and the leadership, discipline and organization to foster relationships
and develop and motivate team members.
• Successful in food-handling best practices assurance, safety, HACCP, and OSHA compliance oversight
with superior organization and problem solving skills experienced in program documentation and
management workforce safety liabilities.
• Resilient professional with a strong sense of priorities, a keen eye for detail and a valued reputation
for integrity.
PROFESSIONAL HIGHLIGHTS
12.2003 – 08.2015 UNITED STATES NAVY, San Diego, CA
Over 11 years of progressive excellence, service and accomplishments in the United States Navy
including four deployments in support of the Global War on Terrorism.
Progressiveassignments, responsibilities and duties include:
Galley Watch Captain, Work Center Supervisor (06.2012 – 08.2015)
• As GalleyWatchCaptain, providedleadershipandguidanceover themanagement,preparationand
presentationofover 6,000mealsdaily.
• Supervised 45food serviceand hospitalitypersonnelin dailyoperations, workloadadministration,work
reviewandqualityassurances.
• Monitoredandevaluatedindividualandteamperformance, identifiedperformancedeficiencies,
developedremediesincluding retraining ifrequired, andauthoredperformanceevaluations.
• Ensuredcompliancewithallsanitationandsafefood-handling requirementsandbest practices, and
ensuredcleanlinessof all food serviceequipment andrelatedspaces.
• As Work Center Supervisor, providedoversight of147 workspacesacross theservicedepartment.
• Managedtheroutineandnon-routinemaintenance,repairandserviceofallfoodand hospitality
equipment.
• Directedthecomplexinventorycontrolandmanagementofdivisionworkcenters.
• Implemented3Mprinciplesinefficient maintenanceandsafeoperationofallfood preparation, service,
and storageequipment andtools.
PROFESSIONAL HIGHLIGHTS: continued

2. Matthew Paul Richard | PAGE TWO
richardmatthew55@yahoo.com
PROFESSIONAL HIGHLIGHTS: continued
Demonstrated management efficiencies and accomplishments include:
• As Work Center Supervisor, managed 147 divisional workspaces, performed over 4,339 checks and
inspections and 400 validations.
• As Galley Watch Captain for 2014 WESTPAC deployment successfully supervised 45 personnel in the
preparation of 6000 meals daily for crew.
• Lead and trained 16 Culinary Specialists and 24 Food Service Attendants in the daily maintenance of
three galleys and seven berthing spaces.
• Significantly improved materialreadiness through managing work centers’ 3M program maintaining
100% accountability of all maintenance, scheduled PMS checks, maintenance actions and
assessments resulting in an overall score of 95% efficiency rating.
• Managed four storerooms with over $150K of consumables with 100% accuracy.
• Achieved 75% retention rate and 33% advancement rate.
Front Desk Supervisor, Building Supervisor, Naples, IT (05.2009 – 06.2012)
• As Building Manager provided direction over Safety and Fire Marshall regulations of 383 permanent
bachelor rooms.
• Provided oversight for daily housekeeping and maintenance of facilities and individual rooms.
• Supervised facilities maintenance including repairs, remodels, improvements, and custodial and
housekeeping operational oversight.
• As Front Desk Supervisor, provided oversight of daily operations and communications for 12 staff
members and 383 residents in two four-story buildings.
• Managed complete front desk operations in EMS system, and integrated services with housekeeping
personnel.
• Managed check-in and check-out process, managed reservation calendar, performed various
reservation quality control and assurances, and delivered accurateand consistent cross-divisional
communications. Demonstrated accomplishments:
• Identified multiple operational process deficiencies, developed remedies, and implemented
improved processes resulting in a 30% completion increase for all tenant commands.
• Nominated for Sailor of the Quarter
Watch Captain, Chief & Officer Mess, U.S.S. Abraham Lincoln (05.2007 – 05.2009)
• As Watch Captain responsible for the accurate ordering, receiving, preparation and serving of over
15,000 meals daily for the crew including supervision of the daily meal production for more than 400
officers. Demonstrated accomplishments:
• Received the Navy and Marine Core Achievement Medal for Front/Back House Supervision
Cook-on-Watch, U.S.S. Essex(LHD 2) (04.2004 – 05.2007)
• Responsible for the preparation and service of 6,000 meals daily.
EDUCATION
2010 to 2012 Central Texas College, Killeen, TX
Food and Beverage Management
SPECIALIZED TRAINING
2007–2013 Coursework: FlagOfficerandPublicQuarters,ShipboardFirefighting,AdvancedDamageControl,Bearings and
RecordsKeeper.
2004 Navy“A” School,CulinarySpecialist
AWARDS • Navy& MarineCorpsAchievementMedal(3) • Joint MeritoriousUnitAward
• Navy“E” Ribbon(3) • NavyGoodConduct Medal(3)
• NationalDefenseServiceMedal • GlobalWaronTerrorismExpeditionaryMedal
• GlobalWaronTerrorismServiceMedal • HumanitarianServiceMedal(2)
• Sea ServiceDeploymentRibbon(2) • Navy& MarineCorpsOverseasServiceRibbon(6)