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HR TURNAROUND TO SUSTAIN
BUSINESS COMPETITIVENESS,
PROFIT & GROWTH

PT. Telkomsel
On
National Human Capital Management Gathering
Grage – Kuningan , Cirebon
Facilitating by : Bima Hermastho
& Benny Saputra
Thurs, 6th March 2014
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www.themegallery.com

Company Logo
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Logo

www.themegallery.com

Company Logo
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HR Focus:
Staffing

Staffing and Compensation, HR planning, Change management
training
training
Outplacement
Crisis:
Bureaucracy Cross-training
Crisis:
Delegation

Crisis:
Leadership
Need:
Creativity

Introduction

Crisis: Change
resistance
Need:
Formal systems

Need: Clear
direction

Growth

Maturity

Need:
• Streamlined
decision making
• Flexibility
• Small-company
thinking

Decline
Logo

HR Transformation
 Process of Recreating the HR function so as to
enhance HR contribution to the business

 It involves a shift from the internal operations
(transactional, inward) activities to a more market
perspective related performance.
 Over the years role has been evolving, but within its
HR box. Current transformation is breaking outside
the box
 Now HR transformation deals with issues of
Organizational Renewal, Change Management,
Business Success, Business intelligence, Culture,
Behavioral Change.
Logo
Logo
Logo

Transformation Wave
 5-10 years ago: focused on improving technology and
service delivery, technology shift gives new aspects
 Competition, Time to market, Intranet,
Restructuring/Rightsizing, Outsourcing

 This was the role of HR as a Consultant. Role did not
transform the HR function into a business partner
 Now HR is being called up to deliver
Logo

Transformation Wave
 HR Business Partnering model often started off as a Cost Saving
initiative, responding to a Business Directive. This was the Driving
force of the model in the 90’s.
 Led to the introduction of IT Driven HR Services, Self- service
forms processes etc.

 What started as a Cost Reduction/Competition Program ended up
as a Revitalisation of the whole HR Activity
 Now HR is the driving the vision-strategy targets
 Closer follow up related to market changes
Logo
Logo
Four Key Roles of HR as a Business Partner

HR as Capacity building force
HR as Change Manager (OpportunitiesSteering)
HR as Relationship Builder
HR maintaining Human Capital
Logo
Logo

Voice of Business

How is the HR division adding the greatest
value at the smartest cost?
How is the HR division prescriptively
managing the HR-related financial risk?
How is HR maximising return on
investment on special projects, initiatives
etc.
Logo

Voice of Customers

What is the overall quality of HR’s
customer responsiveness, reliability, and
problem resolution?
How user friendly and accessible are HR’s
tools, products and processes?
How satisfied are HR’s clients with their
business partnerships?
Logo

Voice of Operations

How efficient, effective, accurate, timely
and relevant are HR’s key processes?
How effectively does HR leverage
technology to improve our business
processes and customer interactions?
Are HR’s processes compliant with
government and company regulations?
Logo

Voice of Employee

How is HR developing the talent and
diversity needed to be successful now and
into the future?
How is HR developing the leadership
bench strength needed to be successful;
now and into the future?
How is HR building a workplace that
results in employee commitment and
retention?
Logo

Un managed CHANGE, can be met:

To Achieve positive result, we must :

Thereby Facilitating:
Logo

www.themegallery.com

Company Logo
Logo

BENNY SAPUTRA
Snr Consultant
Bennysaputra.hr@gmail.com
+62 81213741454









Starting as Practitioner Human Resources Management, in Managerial Level SIEMENS Group. PT Infineon Technologies Batam
HRM Superintendent in Coal Mining Contractor, PT. Bukit Makmur Mandiri Utama (BUMA) jobsite Adaro, Kalimantan Selatan
Experience as GM HRM PT De Vanir Source Indonesia, as ATPM Belshina Tyre, Belarus Rusia.
Senior Manager in 2 Coal Mining Contractors
Psychologist, focus on Industrial and Organization Psychology.
Current, Faciilitator, Consultant, Project Manager PT. Freemind Management Consulting
HRM Certified :

Certified Balanced Scorecard Professional (CBSCP)
Certified Lean Management Professional (CPHRM)

Certified Professional in Human Resources Management (CPHRM)

Certified Lean Six Sigma (CLSS)

Certified Kaizen Engineer Professional (CKEP)

Certified Organizational Development Professional (ODCP)

Certified Talent Management Professional (CTMP)

Certified Recruitment Professional (CRP)

Certified Compensation Professional (CCP)

Certified Global Remuneration Professional (CGRP)


Certified Performance and Learning Professional (CPLP)
Logo

www.themegallery.com

Company Logo
Logo
PT. Freemind Management Consulting
www.freemind-consulting.com
FMC, with its deeply talented team of professionals specialized in Business Performance
Improvement Project around Asia, excels at thought leadership and innovation in
developing your people to accelerate your organizational success.
Vision
 We will be a quality leader in development of business with global reach by serving
ambitious clients, taking global knowledge to local markets.
Mission
 We deliver management consultancy where environmental challenges, technology,
business systems and people are combined in sustainable change for competitive
people and great business.
Challenging culture
 At Freemind Management Consulting, taking the lead without restrictions and testing
one’s capabilities without limitations will always be a legitimate approach – given the
appropriate professional background and goals.
Logo

www.themegallery.com

Company Logo
Logo

www.themegallery.com

Company Logo
Logo

Click to edit company slogan .

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Next Generation on HR Transformation, turnaround to sustain business competitiveness, profit and growth

  • 1. Logo HR TURNAROUND TO SUSTAIN BUSINESS COMPETITIVENESS, PROFIT & GROWTH PT. Telkomsel On National Human Capital Management Gathering Grage – Kuningan , Cirebon Facilitating by : Bima Hermastho & Benny Saputra Thurs, 6th March 2014
  • 5. Logo HR Focus: Staffing Staffing and Compensation, HR planning, Change management training training Outplacement Crisis: Bureaucracy Cross-training Crisis: Delegation Crisis: Leadership Need: Creativity Introduction Crisis: Change resistance Need: Formal systems Need: Clear direction Growth Maturity Need: • Streamlined decision making • Flexibility • Small-company thinking Decline
  • 6. Logo HR Transformation  Process of Recreating the HR function so as to enhance HR contribution to the business  It involves a shift from the internal operations (transactional, inward) activities to a more market perspective related performance.  Over the years role has been evolving, but within its HR box. Current transformation is breaking outside the box  Now HR transformation deals with issues of Organizational Renewal, Change Management, Business Success, Business intelligence, Culture, Behavioral Change.
  • 9. Logo Transformation Wave  5-10 years ago: focused on improving technology and service delivery, technology shift gives new aspects  Competition, Time to market, Intranet, Restructuring/Rightsizing, Outsourcing  This was the role of HR as a Consultant. Role did not transform the HR function into a business partner  Now HR is being called up to deliver
  • 10. Logo Transformation Wave  HR Business Partnering model often started off as a Cost Saving initiative, responding to a Business Directive. This was the Driving force of the model in the 90’s.  Led to the introduction of IT Driven HR Services, Self- service forms processes etc.  What started as a Cost Reduction/Competition Program ended up as a Revitalisation of the whole HR Activity  Now HR is the driving the vision-strategy targets  Closer follow up related to market changes
  • 11. Logo
  • 12. Logo Four Key Roles of HR as a Business Partner HR as Capacity building force HR as Change Manager (OpportunitiesSteering) HR as Relationship Builder HR maintaining Human Capital
  • 13. Logo
  • 14. Logo Voice of Business How is the HR division adding the greatest value at the smartest cost? How is the HR division prescriptively managing the HR-related financial risk? How is HR maximising return on investment on special projects, initiatives etc.
  • 15. Logo Voice of Customers What is the overall quality of HR’s customer responsiveness, reliability, and problem resolution? How user friendly and accessible are HR’s tools, products and processes? How satisfied are HR’s clients with their business partnerships?
  • 16. Logo Voice of Operations How efficient, effective, accurate, timely and relevant are HR’s key processes? How effectively does HR leverage technology to improve our business processes and customer interactions? Are HR’s processes compliant with government and company regulations?
  • 17. Logo Voice of Employee How is HR developing the talent and diversity needed to be successful now and into the future? How is HR developing the leadership bench strength needed to be successful; now and into the future? How is HR building a workplace that results in employee commitment and retention?
  • 18. Logo Un managed CHANGE, can be met: To Achieve positive result, we must : Thereby Facilitating:
  • 20. Logo BENNY SAPUTRA Snr Consultant Bennysaputra.hr@gmail.com +62 81213741454        Starting as Practitioner Human Resources Management, in Managerial Level SIEMENS Group. PT Infineon Technologies Batam HRM Superintendent in Coal Mining Contractor, PT. Bukit Makmur Mandiri Utama (BUMA) jobsite Adaro, Kalimantan Selatan Experience as GM HRM PT De Vanir Source Indonesia, as ATPM Belshina Tyre, Belarus Rusia. Senior Manager in 2 Coal Mining Contractors Psychologist, focus on Industrial and Organization Psychology. Current, Faciilitator, Consultant, Project Manager PT. Freemind Management Consulting HRM Certified :  Certified Balanced Scorecard Professional (CBSCP) Certified Lean Management Professional (CPHRM)  Certified Professional in Human Resources Management (CPHRM)  Certified Lean Six Sigma (CLSS)  Certified Kaizen Engineer Professional (CKEP)  Certified Organizational Development Professional (ODCP)  Certified Talent Management Professional (CTMP)  Certified Recruitment Professional (CRP)  Certified Compensation Professional (CCP)  Certified Global Remuneration Professional (CGRP)  Certified Performance and Learning Professional (CPLP)
  • 22. Logo PT. Freemind Management Consulting www.freemind-consulting.com FMC, with its deeply talented team of professionals specialized in Business Performance Improvement Project around Asia, excels at thought leadership and innovation in developing your people to accelerate your organizational success. Vision  We will be a quality leader in development of business with global reach by serving ambitious clients, taking global knowledge to local markets. Mission  We deliver management consultancy where environmental challenges, technology, business systems and people are combined in sustainable change for competitive people and great business. Challenging culture  At Freemind Management Consulting, taking the lead without restrictions and testing one’s capabilities without limitations will always be a legitimate approach – given the appropriate professional background and goals.
  • 25. Logo Click to edit company slogan .