Sample presentation on National Gathering Telkomsel Human Capital Management, Indonesia
Next Generation on HR Transformation, turnaround to sustain business competitiveness, profit and growth
Next Generation on HR Transformation, turnaround to sustain business competitiveness, profit and growth
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HR TURNAROUND TO SUSTAIN
BUSINESS COMPETITIVENESS,
PROFIT & GROWTH
PT. Telkomsel
On
National Human Capital Management Gathering
Grage – Kuningan , Cirebon
Facilitating by : Bima Hermastho
& Benny Saputra
Thurs, 6th March 2014
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HR Focus:
Staffing
Staffing and Compensation, HR planning, Change management
training
training
Outplacement
Crisis:
Bureaucracy Cross-training
Crisis:
Delegation
Crisis:
Leadership
Need:
Creativity
Introduction
Crisis: Change
resistance
Need:
Formal systems
Need: Clear
direction
Growth
Maturity
Need:
• Streamlined
decision making
• Flexibility
• Small-company
thinking
Decline
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HR Transformation
Process of Recreating the HR function so as to
enhance HR contribution to the business
It involves a shift from the internal operations
(transactional, inward) activities to a more market
perspective related performance.
Over the years role has been evolving, but within its
HR box. Current transformation is breaking outside
the box
Now HR transformation deals with issues of
Organizational Renewal, Change Management,
Business Success, Business intelligence, Culture,
Behavioral Change.
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Transformation Wave
5-10 years ago: focused on improving technology and
service delivery, technology shift gives new aspects
Competition, Time to market, Intranet,
Restructuring/Rightsizing, Outsourcing
This was the role of HR as a Consultant. Role did not
transform the HR function into a business partner
Now HR is being called up to deliver
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Transformation Wave
HR Business Partnering model often started off as a Cost Saving
initiative, responding to a Business Directive. This was the Driving
force of the model in the 90’s.
Led to the introduction of IT Driven HR Services, Self- service
forms processes etc.
What started as a Cost Reduction/Competition Program ended up
as a Revitalisation of the whole HR Activity
Now HR is the driving the vision-strategy targets
Closer follow up related to market changes
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Four Key Roles of HR as a Business Partner
HR as Capacity building force
HR as Change Manager (OpportunitiesSteering)
HR as Relationship Builder
HR maintaining Human Capital
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Voice of Business
How is the HR division adding the greatest
value at the smartest cost?
How is the HR division prescriptively
managing the HR-related financial risk?
How is HR maximising return on
investment on special projects, initiatives
etc.
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Voice of Customers
What is the overall quality of HR’s
customer responsiveness, reliability, and
problem resolution?
How user friendly and accessible are HR’s
tools, products and processes?
How satisfied are HR’s clients with their
business partnerships?
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Voice of Operations
How efficient, effective, accurate, timely
and relevant are HR’s key processes?
How effectively does HR leverage
technology to improve our business
processes and customer interactions?
Are HR’s processes compliant with
government and company regulations?
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Voice of Employee
How is HR developing the talent and
diversity needed to be successful now and
into the future?
How is HR developing the leadership
bench strength needed to be successful;
now and into the future?
How is HR building a workplace that
results in employee commitment and
retention?
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Un managed CHANGE, can be met:
To Achieve positive result, we must :
Thereby Facilitating:
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BENNY SAPUTRA
Snr Consultant
Bennysaputra.hr@gmail.com
+62 81213741454
Starting as Practitioner Human Resources Management, in Managerial Level SIEMENS Group. PT Infineon Technologies Batam
HRM Superintendent in Coal Mining Contractor, PT. Bukit Makmur Mandiri Utama (BUMA) jobsite Adaro, Kalimantan Selatan
Experience as GM HRM PT De Vanir Source Indonesia, as ATPM Belshina Tyre, Belarus Rusia.
Senior Manager in 2 Coal Mining Contractors
Psychologist, focus on Industrial and Organization Psychology.
Current, Faciilitator, Consultant, Project Manager PT. Freemind Management Consulting
HRM Certified :
Certified Balanced Scorecard Professional (CBSCP)
Certified Lean Management Professional (CPHRM)
Certified Professional in Human Resources Management (CPHRM)
Certified Lean Six Sigma (CLSS)
Certified Kaizen Engineer Professional (CKEP)
Certified Organizational Development Professional (ODCP)
Certified Talent Management Professional (CTMP)
Certified Recruitment Professional (CRP)
Certified Compensation Professional (CCP)
Certified Global Remuneration Professional (CGRP)
Certified Performance and Learning Professional (CPLP)
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PT. Freemind Management Consulting
www.freemind-consulting.com
FMC, with its deeply talented team of professionals specialized in Business Performance
Improvement Project around Asia, excels at thought leadership and innovation in
developing your people to accelerate your organizational success.
Vision
We will be a quality leader in development of business with global reach by serving
ambitious clients, taking global knowledge to local markets.
Mission
We deliver management consultancy where environmental challenges, technology,
business systems and people are combined in sustainable change for competitive
people and great business.
Challenging culture
At Freemind Management Consulting, taking the lead without restrictions and testing
one’s capabilities without limitations will always be a legitimate approach – given the
appropriate professional background and goals.