This document provides an overview of a workshop on growing a business with social media and smart consulting and coaching. It discusses Lisak's company which offers business coaching and consulting to help owners develop social media, marketing, advertising, and technology skills. The workshop covers creating a social media strategy and goals, defining the target audience, social media advertising, content marketing, and a question and answer session. It also discusses the social media acquisition model and setting SMART goals.

1. GROWING A BUSINESS
WITH SOCIAL MEDIA
SMART CONSULTING &
COACHING WITH LISAK

2. • Strategic Marketing Company located in North Augusta, SC.
• Serve small and medium sized businesses in the CSRA, as
well as businesses from the Midwest to the Northeastern
parts of the United States.
• Specialize in Strategic Website Design & Maintenance,
Search Engine Optimization, Search Engine Marketing and
Social Media Advertising.

3. • Business Coaching Company located in Evans, GA
• Serving small and medium sized business. Specializing in the
CSRA but not limited by location.
• Marketing and Business Consultant & Coach to help business
owners develop the knowledge in Social Media, Marketing,
Advertising, Resources and Technology (SMART)
SMART CONSULTING &
COACHING WITH LISAK

4. Workshop Overview
 The Social Media Acquisition Model
 Creating a Social Media Strategy and Reachable Goals.
 Defining your Target Audience
 Social Media Advertising
 Content Marketing
 Questions & Answers

5. PeopleAre Introduced to
BrandThrough
Advertising or Shared
Content
SelectAudienceVisits
Brands Page and/or
Website
Relationship Established,
Audience Likes/Shares
Content Regularly on
One or More Channels
SelectAudience
Purchases
Products/Services From
Brand
SelectAudience Likes
and/or Follows Brand
Social Media Acquisition Model

6. The Numbers
What Percentage Do You Need? SMART CONSULTING &
COACHING WITH LISAK

7. Set SMART Goals!
Specific Measurable Attainable Relevant Timely
with out goals, you have no way to measure your success (ROI)
EXAMPLES -
• Grow your social media following by 25% in the next Quarter
• Focus on Lead Generation, Web Referrals & Conversion
Rates
• Be realistic about your Goals
• Make sure your Goals are in alignment with your Marketing
Strategy
• Give yourself realistic times to accomplish the goals.
WRITE DOWN AT LEAST 3 SOCIAL MEDIA GOALS!

8. What Platforms Should You Be Using?
• Facebook is best for:
• Instagram is best for:
• Twitter is best for:
• LinkedIn is best for:
• YouTube is best for:
• Pinterest is best for:
SMART CONSULTING &
COACHING WITH LISAK

9. Define your Target Market
(who is your audience?)
Who is following you on Social Media?
Q1. Who would pay for my Product or Service?
Q2. What does my Social Network think?
Q3. Who are my Repeat Clients or potential repeat clients?
Q4. Selling your product or service via a Store, Website or Both can
greatly determine how you define your Target Market
Q5. How will I Find my customers? (demographic, georgraphic &
purchase history).
Q6. Is there room to Expand my target market?
Q7. How did my Competition do it? SMART CONSULTING &
COACHING WITH LISAK

10. Research
Check out your Competition
You can learn from what you Competition has already done.
Conduct an analysis. What are they doing well at and not so well at?
This may lead you to other opportunities. (underserved)
- Are they using only Facebook and this presents and opportunity for you to take
control of the market in Instagram? Twitter? LinkedIn? Pinterest?
- Did they run a campaign that did really well or did it bomb?
You can learn from what your competition is doing!
Keep Location in mind – we live in Augusta!
SMART CONSULTING &
COACHING WITH LISAK

11. Social Media
Advertising

12. Social Media Advertising
• Social media advertising is a term used to describe online advertising (paid
efforts) that focus on social networking sites.
• Businesses DO NOT need to work with a Marketing Company or Agency to
advertise their brand on Social Media Networks.
• Businesses don’t use Marketing Companies to help them advertise on
Social Media Networks because they can’t do it themselves or don’t have
access to do it themselves. They work with professionals because they
either don’t want, or don’t have time to develop an advertising strategy,
manage multiple campaigns, conduct A/B tests and focus on the results.

13. PeopleAre Introduced to
BrandThrough
Advertising or Shared
Content
SelectAudienceVisits
Brands Page and/or
Website
Relationship Established,
Audience Likes/Shares
Content Regularly on
One or More Channels
SelectAudience
Purchases
Products/Services From
Brand
SelectAudience Likes
and/or Follows Brand
How Does Advertising Influence The Model?

14. Campaigns vs. Post Boosting
• Post Boosting is when you create content for your social media account,
then put money behind that post to reach more people outside of your
immediate network.
• Usually a 1-time post
• Set budget under $25.00
• Goals based on accounts reached

15. Campaigns vs. Post Boosting
Campaigns are a coordinated marketing effort to reinforce or assist with
a business goal using one or more social media platforms.
• Continuous over several weeks or months
• Daily budget
• Goals based on conversions
• Can contain multiple ads known as A/B Tests

16. Pros and Cons of Post Boosting
Pros
• Ideal for business owners with limited
budget
• Ideal for testing content and engagement
• Do it yourself with limited risk
Cons
• Costs more for reach
• Less Measurable
• Harder to test multiple ads and audiences

17. Pros and Cons of Campaigns
Pros
• Cheaper Cost-Per-Click
• More Measurable
• Testable
Cons
• Steeper learning curve to learn
• Long-term commitment
• Larger budget

18. How To Advertise: Guidelines
• Make an advertising plan and document progress
• If you try something new, use previous ads a benchmark for improvement
• Connect to quality, actionable landing-pages
• Be Patient! Your ads won’t always work the first!

19. How To Advertise: Facebook
• Use Quality Images and Videos
• Use Facebook Pixel to track conversions on website
• Test different images, headlines, content and call-to-action buttons
• Test different audiences, there are 367 options! (complete list at
whitewhalewebdesign.com)

20. How To Advertise: Instagram
• Use the Zoom feature
• Carefully script your ad and choose high quality images and videos
• Target through Facebooks Advanced Audience Targeting
• Don’t Make your ads look like ads
• Use a call to action button, no links allowed in content
• Test different delivery methods (below)

21. How To Advertise: Twitter
• Identify your customer profile
• Follow top influencers to see how they advertise themselves
• Use keywords that match your audience’s search trends
• Produce share-worthy content

22. How To Advertise: LinkedIn
• Educate, promote webinars and workshop. Provide growth opportunities.
• Use InMail Ads for high value client targeting
• Bid above suggested range for higher click-thru-rate
• Keep your copy short and sweet

23. How To Advertise: Pinterest
• Only include one pin per campaign
• Use the vertical aspect ratio for your pins
• Target lower-funnel audiences

24. How To Advertise: YouTube
• Take advantage of YouTube targeting options
• Set up video remarketing
• Focus on “human” and “emotional”
• Add interactive elements to your video ads

25. Social Media
Content Marketing

26. What is Content?
Content is Everything you put on your business page!a
a
What will your Followers enjoy to see, read or watch?
What will attract and bring New Followers to your pages?
What will cause Likes, Shares and the coveted Engagements?
A
Aside• Everything you post should be working to support your Business Goals!
• Finding content that was created with the help of your products or services.
• Finding content that features your product or services.
• Inform & Educate
• Portray Mission Statement
• Promoting Business
• Ideas & Stories from Industry Leaders
• Your Company’s Culture
• Personal Interactions with Audience
• Entertain Your Audience
• Provide Tips & Tricks for your Audience
• Give-aways, Campaigns & Ads

27. Your Content Calendara
Great content is essential
but so is the When!
a
Aside from the obvious DATES & TIMES that you publish
content – Plan your Social Media Activities as well like Images,
Links, Blogs & Videos, don’t forget the LIVES!
A
Aside
• Find sites that you like to use to gather information from the industry leaders!
• Continue to Define what your Business Goals Are.
• Professional photos of your products or services.
• Professional videos of your products or services.
• Events that you are planning or participating in.
• Working with Collaborators.
• What makes you unique?

28. a
STOP!!!!! Let’s consider….
- Is the account Valuable?
- Does the account need some redirection?
- Is it outdated, is it worth keeping?
- Is my Audience here?
- How are they using it?
- Can I use the Account to achieve
meaningful business goals?
Audit your
Social Media
Take a step back and look at your
accomplishments.
This helps to assess how well your current
social media is working for you!

29. Your Social Media Profiles!
Creating a Mission Statement for each Social Media Platform is suggested.
This is why I am a STRONG Believer in NOT posting the same post to ALL Platforms
ALL at the same time! ***Pet peeve of mine****
Consider Which PLATFORMS work best for your Product or Service….
Fill out ALL Profile Fields!
Use Keywords people will use to search for your Product or Service!
Use Images – that are Correctly Sized for each Platform!
Video will bring attention to your profile.
PLATFORMS TO CONSIDER~
FACEBOOK is best for Acquiring New Customers & AFFORDABLE Paid Advertising!
INSTAGRAM is where you Build your BRAND with Existing Customers!
TWITTER is where you Engage People & Influencers
LINKEDIN is where you Engage Employees, Attract New Talent & Gain Followers in your Industry!
YOUTUBE is a GREAT place to Educate with Video!
PINTEREST an excellent place to represent interiors, DIY, cookery, fashion, hobbies and crafts

30. A-B Testing & Adjusting your
Social Media Strategies
Do this consistently!
a
Don’t assume you will get it all right on the first try – YOU WON’T!
Implement your Strategy/Plan and Track your results!
Use Analytic Tools
Re-evaluate, test and do it again!
(try different posts, campaigns and strategies against one another)
Try Surveys & Polls!
Things change FAST on Social Media – your strategy is always changing too!

31. Social Media Marketing Strategy
MARTIN HARVEY
Owner of
WhiteWhale Web Design
LISA KACZMAREK
Owner of
SMART Consulting