Description of YouMeO's action training programmes

1. YouMeO
Exchange & Change

2. // Content
2
YouMeO
// Content //
1 - Who we are
2 - Our trainings
3 - Client references
4 - Team YouMeO

3. // YouMeO – an Open Innovation Lab …
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YouMeO
// Who we are //
YouMeO develops and applies highly agile and collaborative approaches that help improve
efficiency at each step of the innovation process:
• Exploring futures: via different approaches (Future Expeditions, Scenario Planning, Horizon
Scanning...), we support the detection and anticipation of important trends and potential
game-changer dynamics in the business context in order to get ahead of the curve and build
future-proof innovation strategies
• Getting inspired: our ‘P2P’ consulting approach allows managers to learn from their peers in
other industries who have faced similar problems; we use ‘Positive Deviance’ to detect
deviant behaviours that lead to exceptional results and analyse them from different
perspectives (sociological, managerial, human) in order to spread them throughout the
organisation
• Generating ideas: Idea Challenges, Creative Problem Solving, Design Thinking, Creativity
Workshops, Communities Of Practice ... the objective of all these approaches is to mobilise
the collective intelligence of employees, customers and/or other stakeholders to generate
disruptive ideas and to assess them
• Building business models: through methods such as Business Model Generation or Service
Design we help teams to rethink existing business models or invent new ones
• Accelerating execution: through our agile project management approach we help project
teams to adopt a start-up culture using methods inspired by Lean Start-up, Hackathons,
SCRUM, Agile PM ... these approaches are based on short work cycles, team empowerment,
rapid prototyping and iterative process (test & learn)

4. // …with a wide range of resources, tools and methods
to support the entire value chain of innovation
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YouMeO
// Who we are //
Innovation Pipeline
A B C D E
Defining specific
innovation domains
Setting up a cutting-edge
innovation strategy
Generating new
disruptive ideas
Building new surprising
business models
Prototyping & Testing
Innovation Strategy
Futures thinking
Engaging with open
futures thinking
• Scenario Planning
• Future Expeditions
• Horizon Scanning
• Innovation Games
• Innovation Pipeline and
Resources
• Innovation Domains
• Creativity Workshops
• Creative Problem Solving
• Design Thinking
• Idea Challenges
• Business Model
Generation
• Lean Start-up
• Hackathon
• Industrial Design
• Agile Project ManagementIndustrialization

5. // YouMeO has a strong innovation culture and provides a
unique set of skills to design collaborative experiences
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YouMeO
Strong convictions forged by many challenging
collaboration opportunities
Scenario Planning Facilitation graphique P2P Consulting
Business Model
Generation
Horizon Scanning
Design Thinking
Idea Challenges
Lean Start-up
Idea Machine
Future Expeditions
Positive Deviance
Agile Project
Management
Some examples of our frequently used
innovation approaches
• Empowerment. We do not work FOR our clients, but WITH
them. Our clients are the business experts, we are process
and methodology experts and we know how to apply them to
generate impact.
• Agility. We bring a start-up culture to our clients: empathy,
strong listening skills, rapid prototyping, test & learn, multiple
iterations … we embrace change and are comfortable with
new requirements.
• Collaboration. We systematically engage with internal and
external communities, trust in the collective intelligence of
professional networks, and use highly participatory co-
creation approaches.
• Fun. We enjoy what we do and to keep the child in us awake,
we use fun and “off the wall” methods to generate surprising
new insights: simulation games, learning journeys,
teambuilding …
PARTICIPATORY CO-CONSTRUCTION DIVERSITY IMMERSION CREATIVITY INNOVATION COMMITMENT
TAILOR-MADE ENGAGEMENT OPENNESS EXPERIENCE FACILITATION EXCELLENCE
// Who we are //

6. // Beyond YouMeO - an accessible and responsive
innovation community
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YouMeO
// Who we are //
YouMeO has built a powerful innovation community of more than 500 top-notch talents
Experts
Experienced
entrepreneurs, designers,
ergonomists, web
developers, humanists and
social scientists,
sociologists and other
remarkable thinkers and
doers
Lateral Thinkers
Researchers, students,
innovators, pioneers,
explorers, dreamers,
extreme sports men and
women … people who
share a passion to think
"outside the box“ and
explore new territories
Facilitators
Coaches, innovation
consultants, visual artists,
moderators … people with
a strong expertise and
experience in the design
and facilitation of
innovation projects, using
proven methodologies

7. // Our value propositions
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Design and facilitate
Collaborative Workshops
Promote and assist with
Agile Methodology
YouMeO
Condutct
Futures Studies
Create and provide
Action Trainings
// Who we are //

8. // Our core beliefs for a successful innovation training
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YouMeO
Learning-by-doing
practical case studies and role
plays to help grasp new concepts
Collaborative learning
peer-to-peer coaching and storytelling
to learn from real experiences
Theory-Practice balance
an applied learning approach based
on a sound theoretical foundation
Practitioner-Trainers
learning from practical experiences
of hands-on innovation consultants
Tailor-made
adapted to attendees on the basis
of upstream interviews and surveys
Action-oriented
helping participants to apply training
content to their own projects
// Who we are //

9. // Images of our trainings and participants’ testimonials
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YouMeO
« A training rich in
content »
« Frequent shifts
between theory
and practice »
« Training adapted
to the context of
our organization »
« Top-quality
trainers that know
their field from
research and
practice »
« Bravo for the
leading of the
group and the
overall dynamics »
« Attentive trainer,
the participants’
expectations were
really taken into
account »
“Very informative both on
methodology and exercises.”
“The event was
good, clear and
value for money.
Great job!”
“The examples given
were great.”
// Who we are //

10. // Content
10
YouMeO
// Content //
1 - Who we are
2 - Our trainings
3 - Client references
4 – Team YouMeO

11. // YouMeO Education – 5 trainings on innovation
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YouMeO
// Our trainings //
Scenario planning
Creativity and
facilitation techniques
Business Model
Innovation and
Design Thinking
Innovation
management
Open and collaborative
innovation

12. // Our entirely tailor-made trainings are based on 6 key
principles to fit the needs of each individual client
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• We prepare our trainings according to the specific needs of our clients and
we constantly adapt to participants’ feedback all way through the sessions
• Training days can be consecutive or spread over time, theoretical inputs and
practical exercises are adapted to the length of the programme and to the
number of attendees
• The presented training offer is not exclusive: we can mix different contents
and blend them into a coherent training programme that fits the
requirements
• We adapt our focus to our clients needs, reaching from very broad
conceptual overviews to very specific and practice oriented sessions
• Our trainers are first and foremost innovation practitioners; therefore, our
trainings are powered by our own practical experiences, loaded with
examples and stories that we really lived through
• We offer trainings in French, English and German languages
// Our trainings //
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2
3
4
5
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13. 13
YouMeO
Aim of the training : Introduction to Scenario Planning and first hands-on experience
// Scenario Planning : training overview
At the end of this training, attendees will be able to…
• Design a strategic foresight project using scenarios
• Identify the contextual change factors and build
alternative future scenarios
• Involve multiple stakeholders and integrate very
different perspectives (experts, clients, partners …)
• Use the foresight practitioners toolkit: horizon
scanning, impact analysis, co-construction
workshops, storytelling …
• Identify strategic options and define a robust
strategy in the face of different possible scenarios
• Identify strategic areas of innovation (innovation
domains)
Scenario Planning enables the creation
of a shared vision of possible alternative
future scenarios and the development
of a robust and future proof strategy in
an uncertain and complex economic
environment.
Target audience
Top executive and Director level, Senior
managers and managers in charge of
strategy, strategic planning, foresight,
innovation, insights, …
No specific prerequisites, basic
introduction to scenarios
// Our trainings //

14. 14
YouMeO
// Scenario Planning : indicative program
Day 1 Day 2
1. Ice-breaker, introductions, identification of
participants expectations
2. Introduction to the Program, Agenda and
Learning Journey
3. Presentation of the Scenario Planning method
a. Introduction to scenarios and futures
thinking, re-perceiving and re-framing
b. Exploring a real-life scenarios project
4. Group work : exploring the business idea,
setting the scenarios agenda, develop a focal
question, setting the time horizon …
5. Presentation: time matters
6. Group session : reviewing the past and
preparing the future
7. Debriefing session
1. Questions & Answers on Day 1
2. Presentation: creating scenarios
a. Presenting the methodology
b. Group work : inductive and deductive
method, formalizing scenarios
3. Presentation: deepening and using scenarios
(system thinking)
4. Group work : exploring scenarios, shaping and
testing strategic options
5. Debriefing of group work: presentation of
scenarios and strategic options
6. Presentation: engaging and communicating
scenarios, tracking scenarios (contingency
planning, use of scenarios for risk
management and establishment of early
warning systems)
// Our trainings //

15. 15
YouMeO
Aim of the training : Introduction to Business Model Generation (BMG) and Design Thinking
// Business Model Innovation & Design Thinking :
training overview
At the end of this training, attendees will be
able to…
• Identify the needs and opportunities for new
(global) business model
• Challenge, extend or change existing BMs
• Use the BMG canvas to design innovative
business models
• Use effective processes for testing,
monitoring and controlling new BM
• Understand how design thinking can support
the development and execution of new
business models
• Execute business model innovation projects
in an agile and iterative manner
Target audience
Top executives, Directors, VPs, Heads, Senior
managers in Strategy, Foresight, Consumer
insights, Business planning and development,
Change management, Innovation, Research
and Development, Transformation, Product
management, Sales and marketing …
No necessary prerequisite
Business Model Generation: a method to
challenge and rethink current business
models and create new ones
Design Thinking: a human-centred approach
to innovation based on a co-creation process
with customers
*Business Model Generation : developed by A. Osterwalder and Y. Pigneur
// Our trainings //

16. 16
YouMeO
// Business Model Innovation & Design Thinking :
indicative program
Day 1 Day 2
1. Ice-breaker, introductions, expectations
2. Presentation of the BMG method
a. Introducing the concept
b. Examples with business cases
3. Group-work
a. Break-out groups: Designing business
models
b. Plenary : Presenting the outcomes
4. Presentation of Strategic Foresight thinking
a. Input: Introducing scenarios and
horizon scanning
b. Break-out group: SWOT and horizon
scanning regarding the BM
c. Plenary : Presenting the outcomes
5. Debriefing session, Q&A
1. Teambuilding, Overnight reflections on
Day 1
2. Design Thinking
a. Introducing the approach, methods
and tools
b. Break-out groups: Revisiting
business models of day 1
c. Plenary : Presenting the outcomes
3. Business model innovation
a. Input: Examples of Business Models
Innovation projects
b. Break-out groups : designing agile
action plans to prototype and test
the developed business models
c. Plenary: Presenting the output
4. Feedback and closing of the training
// Our trainings //

17. 17
YouMeO
Aim of the training : Introduction to Innovation Management (processes, methods, tools, culture)
// Innovation management : training overview
Target audience
Directors, Managers et Seniors Managers in
Innovation, Strategy, Marketing, User
experience, Design, Innovation project
managers, …
At the end of this training, attendees will be
able to…
• Understand and design macro innovation
processes
• Use the various strategic innovation
frameworks for each step of the innovation
process : strategy, innovation domains,
ideation, business models, agile project
management, rapid prototyping,
experimentation, …
• Develop a work environment that fosters
creativity and innovation
• Manage the changes induced by innovation
• Execute innovation projects using “Agile”
principles and methodologies
Innovation management consists of steering
the global innovation process, from the
creation of a robust innovation strategy to
defining innovation domains to generating
ideas/solutions/concepts to executing
innovation projects efficiently; the training
provides approaches and strategic innovation
frameworks for each step of the innovation
process
// Our trainings //

18. 18
YouMeO
// Innovation management : indicative program
Day 1 Day 2
1. Ice-breaker, introductions, expectations
2. Introducing the notions of innovation and
creativity
a. Creative confidence
b. Concepts of innovation
3. The innovation strategy
a. Understanding the future to define an
innovation strategy
b. Introducing techniques to generate
ideas
4. Favourable conditions for innovation
a. Organizing an idea-generating process
b. Techniques for ideation
5. Debriefing session
1. Q&A on Day 1
2. Business model innovation
a. Presenting the approach
b. Break-out groups: designing business
models and innovative concepts
c. Presenting the outcomes
1. « Agile » management to execute innovation
projects
2. Change management to deal with changes
induced by innovation
3. Open/collaborative innovation and
innovation communities
4. A new kind of management: “Freedom, Inc.”
5. Debriefing session
// Our trainings //

19. 19
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Aim of the training : Setting up and sustaining a work environment that fosters creativity
// Creativity and facilitation techniques :
training overview
Target audience
Managers at all levels of the organisation,
Project managers, Meeting facilitators,
Coaches, …
Creativity and facilitation techniques involve
methods that will help groups of people
better collaborate to collectively generate
new ideas, evaluate and prioritise them and
select a number of ideas for
implementation; the training explores the
conditions to spark creativity and boos the
creative confidence of the participants
At the end of this training, attendees will be
able to…
• Understand how creativity can be fostered
and sustained
• Apply simple and effective creativity tools
and methods
• Organize and create an environment that
supports creativity and innovation
• Design and facilitate creativity sessions
• Use creativity to lead collaborative work
sessions
// Our trainings //

20. 20
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// Animation and creativity techniques :
indicative program
Day 1 Day 2
1. Introductions, identifying expectations
2. Introducing creativity and innovation
a. Definitions, concepts, frameworks of creativity
and innovation
b. Break-out groups: metaphorical exercises
3. Conditions for creativity
a. Aptitudes, attitudes, principles
b. Methods, tools and simple techniques to
conduct a creative research
c. Break-out groups: work on case studies
4. Stimulating a team’s creativity
a. Methods to facilitate creativity sessions: roles,
principles
b. Break-out groups: « innovation machine »
1. Questions & Answers on Day 1
2. Welcoming and strengthening the ideas of others
a. Idea-generating techniques
b. Break-out groups: 4 steps to a creative
problem solving
3. Simplifying the appropriation of innovative ideas
a. Methods to prototype and test ideas
b. Break-out groups: sampling an idea and
strengthening it
4. Invigorating and animating a group
a. Role and expertise of the coordinator
b. Group session : designing a creative workshop
c. Presenting the output
5. Closing of the training
// Our trainings //

21. 21
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Aim of the training : Methods, tools and techniques to foster open and collaborative innovation by
involving the ecosystem in the innovation process
// Open innovation : training overview
Target audience
Business manages in public and private
organizations, Innovation managers,
Marketing and User Experience managers,
…
At the end of this training, attendees will be
able to…
• Mobilize a large ecosystem of an
organization to foster innovation and
collaboration
• Organize idea challenges: creativity
workshops, calls for ideas/projects/partners,
design thinking approaches, …
• Use the ‘collective intelligence’ of the
crowd to come up with fresh ideas
• Master tools to manage innovation
communities (online and offline)
• Apply new methods of innovation
management with an outward perspective
Open innovation is a type of innovation
which relies on collaboration with an
organization’s larger ecosystem including
customers, suppliers, partners, start-ups,
large companies …the approach assumes
that organizations can and should use
external ideas as well as internal ideas as
they look to advance their products,
services and technologies.
// Our trainings //

22. 22
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// Open innovation : indicative program
1. Ice-breaker, introductions, expectations
2. Introducing the concept of “Open Innovation”
a. Definition, stakes and purposes
b. Examples of business cases
3. Methods and approaches to “Open Innovation”?
a. Different open innovation strategies : calls for ideas, problem resolution challenges, idea
contests, suggestion boxes, ideation platforms, social business networks, beta-tester / extreme
user / lead user focus groups, Hackathons using Open Data & APIs, Partnerships with start-
ups, corporate venturing …
b. Presenting various real-life examples
4. Design and facilitation of an idea challenge
a. Techniques to prepare, facilitate, evaluate and exploit the outputs of an idea challenge
b. Break-out group: work on a case study
c. Presenting the outcomes
5. The importance and role of community management and communication to mobilize stakeholders
6. Feedback and closing
// Our trainings //

23. // Content
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YouMeO
// Content //
1 – Who we are
2 - Our trainings
3 - Client references
4 – Team YouMeO

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YouMeO
// Client references //
// Our customers are our best ambassadors, feel free to
contact them !
Sharon Leong
General Manager Digital
Government Enablement
+ 60 12 39 23 337
sharonleong@mdec.com.my
Felix J. Perera
Executive Director
+603 7664 1180
felix@coreventus.com
Franck Constant
Director Quality Management
+33 4 50 65 46 67
+33 6 61 58 00 72
Franck.Constant@salomon.com
Véronique Vayssière
Ongoing Training Department
Delegation of Human Resources
+33 5 49 49 78 78
Veronique.VAYSSIERE@reseau-canope.fr
Angela Wilkinson
Counselor for Strategic
Foresight - OECD
+33 1 45 24 74 65
angela.wilkinson@oecd.org
Siti Esah Bt. Salleh
Managing Director Conference & Training
+60124921084
sitiesah@traxiusglobal.com

25. 25
YouMeO
User Engagement & Business Model Workshop
• Multi-disciplinary team of MDEC directors and managers + external experts
• Key note speech on user engagement in public services
• 1 day action-learning workshop on Business Model Innovation
« Strategic Foresight and Scenario Planning »
• Strategic Foresight and Scenario Planning methodologies as tools to navigate the
future in turbulent contextual situations
• 20 strategists, VPs, directors, managers and executives
• 2 day action-training programme in 2016
« Business model innovation and Design thinking »
• See content below
« Business model innovation and Design Thinking »
• Introducing the Business Model Canvas and Design Thinking methodologies
• +100 innovators, strategists, change makers, intrapreneurs and design executives
• Several one to two-day action-training sessions between 2013 and 2016
// Client references //

26. 26
YouMeO
« Horizon scanning workshop »
• Introduction to horizon scanning and strategic foresight methods
• 100 participants from various OECD departments
• 4 one-day action-learning workshops
« Governance and innovation strategy »
• Rethinking the corporate innovation strategy and defining key innovation domains
• 50 members of Executive Committee and the Corporate Innovation Project Team
• Several action-learning workshops
« Innovation management »
• Introduction to innovation management: approaches, methods, tools, culture
• 2x25 Top-executives and High-potentials
• 2 sessions of 2,5 days each
// Client references //

27. 27
YouMeO
« Creativity and innovation on a daily basis»
• Creativity and innovation management training for all managers of the company
• 100 Top-executives and managers
• 10 one-day sessions of 10 participants each
« Aligning the Top-executive team around an internal innovation programme»
• Clarifying the new innovation strategy and co-creating a process of collaborative
innovation management
• 30 Top-executives and members of the Innovation Project Team
• Two-day action-training workshop
« Creativity and innovation management »
• Encouraging innovation culture and creative management
• 100 High-potentials
• 2 sessions of 2 days each altering plenary sessions and break-out groups
// Client references //

28. 28
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« Customer relationship management and Design Thinking »
• Redesigning the customer experience and relationship of the French Railways
• 30 National and regional key account managers
• 1,5 days action-learning workshop
« Business model innovation »
• Business model innovation module of an international railway management course
• 30 young railway talents and international railway executives
• 2 modules of 1,5 days of action-learning
// Client references //
« Customer relationship management and Design Thinking »
• Introducing different approaches to open innovation
• 10 regional Top-executives of the headquarters in Dakar
• 2 half-day collaborative training sessions

29. // Content
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YouMeO
// Content //
1 – Who we are
2 - Our trainings
3 - Client references
4 - Team YouMeO

30. // YouMeO Founders
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YouMeO
// Team YouMeO //
Raphael Beziz
Gilles Martin
Martin Mayer
Martin is a foresight and innovation consultant with expertise across various business sectors. He has
held several roles, including change agent, consultant, facilitator, trainer and new business developer.
He works on a variety of engagements, with a special focus on combining strategic analysis (including
scenarios) and innovation. He was recently involved in the development of scenarios on the future of
the global financial system, long-term scenarios for the global food and agriculture system, and a
project on emerging issues for mining and metals. He graduated from the Vienna University of
Economics and Business Administration and is an alumni of Oxford Scenarios Programme. He is co-
founder of YouMeo.
Graduated with a Master of Science from Columbia University and from Ecole Centrale de Lyon,
Raphael started his career as an associate for Merrill Lynch in the “equity derivatives” team. He has
worked as a consultant for PMP on various innovative projects such as deployment of new
telecommunication infrastructure, digitization of library collections, smart home, datacenter and cloud
computing,... He is familiar with a large range of foresight and innovation methods such as horizon
scanning, scenario planning, business model generation and design thinking …
Graduate from HEC and holding a Master in Business Law ( Paris 2 ), Gilles Martin is the President of
the strategy, innovation and management consulting firm PMP , which he founded with his partners in
2003. He was a partner of KPMG Peat Marwick and CSC . He edits the " Zone Franche" blog since
2006 and published in 2013 " Zone Franche : When management meets culture " (Editions du Palio).
In 2013, he co-founded YouMeO.