The document discusses extending Trello through power-ups and custom fields. It begins by introducing power-ups and how they allow users to customize Trello without adding new features. Examples of existing power-ups like Butler and Planning Poker are provided. Custom fields are also discussed as a way to fix issues when Trello breaks down. The document encourages developing your own custom power-ups and fields, noting that everything is available through the Trello API.

2. Extending Trello
The Power-Up Opportunity
BENTLEY COOK | DEVELOPER ADVOCATE, TRELLO | ATLASSIAN | @BENTLEYCOOK
HAMID PALO | DIRECTOR PRODUCT PARTNERSHIPS, TRELLO | ATLASSIAN |
@HAMIDP

3. Today
! Trello? Power-Ups?
" Custom Fields
# Building your own Power-Ups

4. Trello? Power-Ups?

12. A million uses.
For work and for your life.
!

13. Make Trello better
for everyone
Nothing usecase specific
Makes Trello simpler
No new things to "get"
New feature principles

14. Trello is an 80% tool.
PEW PEW PEW

15. Power-Ups are the 20%.
$$$

16. Power-Ups!

24. Butler

25. Butler

26. Butler

30. Planning Poker

31. Planning Poker

32. trello.com/power-ups
%

33. Custom Fields

41. Trello breaks.

42. Custom Fields
can fix it.
Source: http://disney.wikia.com/wiki/Fix-It_Felix,_Jr./Gallery. When is the second one coming out?

46. Building your own!
#

47. Custom Fields
Custom Power-
Up
≠

54. Everything’s in the Trello API!

55. developers.trello.com

56. Thank you!
BENTLEY COOK | DEVELOPER ADVOCATE, TRELLO | ATLASSIAN | @BENTLEYCOOK
HAMID PALO | DIRECTOR PRODUCT PARTNERSHIPS, TRELLO | ATLASSIAN |
@HAMIDP

57. WeWork Connect
Shaping Confluence to Represent Our Culture
Colleen Kasprzak | Associate, Strategic Planning | WeWork | @ckasprzak

59. SPACE
Beautiful, collaborative,
physical spaces for teams
of any size
SERVICES // RESOURCES
Access to health care, payment
processing, IT support, payroll,
legal
and more
COMMUNITY
Thousands of global members
who collaborate physically and
digitally
SUPPORT
Community Management
Teams in each location to
provide support to our members
and community
WEWORK AT A GLANCE // OFFERINGS

60. WEWORK AT A GLANCE // GROWTH
*Locations currently open and announced

61. WEWORK VALUES

62. OUR MISSION:
TO CREATE A WORLD WHERE
PEOPLE WORK TO MAKE A LIFE,
NOT JUST A LIVING

63. Agenda
Vision

64. Connect our global community
through an agile and scalable
knowledge platform that remains
authentic to the WeWork brand.
WEWORK CONNECT // VISION

65. Connect our global community through an agile and scalable knowledge resource that remains
authentic to the WeWork Brand
WEWORK CONNECT // GOALS
ENGAGE
Connect employees to internal
and external platforms,
applications, dashboards, and
reports
COLLABORATE
Capture and share standards, best
practices, and process guidelines
within and between all functions
INFORM
Provide a central resource for all
employees to access up-to-date
information, policy changes and
announcements
CENTRALIZE
Maintain single source of truth by
leveraging macros and apps
across the
platform

66. Agenda
Background

67. CONFLUENCE EVOLUTION
01/2015 09/2015 01/2016
Confluence introduced
to Product; Design
Standards Project
Kickoff
04/2014 06/2014 07/2015
Design Standards
Wiki 1.0
launched
Design Wiki 2.0
developed and
launched
Jira + Confluence
introduced to Digital
for SOX compliance
Design Standards
Wiki is redesigned
and relaunched as
Product Wiki
Additional Functions
begin adding content
to Product Cloud
Instance

68. Background
Context
Intranet Needs Assessment
Functions need the ability to collaborate, exchange and leverage information between each
other.
This platform and content needed to be developed and administered in a way that is
manageable and scalable, while enforcing best practices and ensuring that the application is in
good health.
Identified Issues
• Cost of maintaining two Cloud Accounts, Apps, and dual user accounts
• Cannot utilize full add-on suite due to use of Cloud versions
• Inconsistent platform and Space permissions
• No single source of truth for content (Confluence, WordPress, Google Drive, email, etc)
• Unable to skin Confluence space(s) based on Brand Guidelines

69. Background
Team
Roxana Martinez
Project Manager
Colleen Kasprzak
Confluence Admin // Design
Lenore Vassil
Project Sponsor
Tim Beeler
Functional Expert
Bryant Rockoff
DevOps
cPrime
Atlassian Technical Support

70. Initial Project Scope
Organizational level consolidation of JIRA and Confluence tools to provide a single, scalable,
and highly available system to all Functions and teams:
• Digital // 69 spaces, 69 projects, 278 users
• Product // 14 spaces, 10 projects, 725 users
• Other Functions // 10+ spaces
• Enterprise Administration
• On-brand design theme
Background
Scope

71. Final Project Scope
Organizational level consolidation of JIRA and Confluence tools to provide a single, scalable,
and highly available system to all Functions and teams:
• Digital // 69 spaces, 69 projects, 278 users
• Product // 14 spaces, 10 projects, 725 users
• Other Functions // 10+ spaces
• Enterprise Administration
• On-brand design theme
• Corporate Technology // 50 standards (various sources)
• Community + Ops Standards // 285+ standards (Wordpress)
Background
Scope

72. Background
Timeline
2016 Project Schedule

73. Agenda
Structure

74. Organization
Platform
Structure
WeWork Organization
WeWork is structured based on an organizational matrix of Executive Groups, centralized and
regionalized Functions, Business Lines and Corporate Initiatives.

75. Structure Overview
Connect is structured based Executive Groups, centralized and regionalized Functions,
Business Lines and Corporate Initiatives/Projects.
Requirements
• Matrix-based
• Agile + Scalable
• Decentralized Content Management
Space Structure
• Executive Group > Function > Discipline
• Corporate Initiatives
• Business Lines
• Jira Projects
Space Theme Types
• Connect (Brikit // WeWork Connect)
• Projects (Default Global Look + Feel)
Organization
Platform
Structure

76. STRUCTURE // AUGUST 2016

77. STRUCTURE // NOVEMBER 2016

78. STRUCTURE // NOVEMBER 2016

79. STRUCTURE // JANUARY 2017

80. STRUCTURE // JANUARY 2017

81. STRUCTURE // JULY 2017

82. STRUCTURE // JULY 2017

83. STRUCTURE // PRESENT

84. Platform
Structure
System
System Information
Instance Type: Confluence Server
Version: 6.1.1
Access: Global SSO/OneLogin
Total Spaces: 169
Site Spaces: 146
Content (Current): 38,194
User License: 10,000
Active Users: 3,748
Total Groups: 133
Active Groups: 108

85. Platform
Structure
Permissions
Platform Authentication
All employees can access the platform through OneLogin, streamlining authentication process across
multiple corporate platforms.
Community & Ops
Standards
Community team members are
able to quickly access their
standards space through a direct
link on their OneLogin
dashboard
WeWork
Connect Tile
Employees access Connect
through this tile on their
OneLogin Dashboard

86. Platform
Structure
Permissions
Permission Scheme
View and edit access to all spaces are closely managed through User Groups.
Default Space Permissions
• administrators (all permissions)
• confluence-users (can view)
• “function”-users (access to Function restricted
areas)
• “function”-editors (can edit specific Function
Spaces)
Additional Space Permissions:
• “function”-admin (all space permissions)
• “function”-consultants (can view and edit, as
specified)
Connect User Roles:
• Site Administrator
• Space Administrator
• Content Manager
• Content Editors / Collaborators
• WeWork Employees
• External Consultants
Global Permissions
• administrators (all permissions)
• confluence-contractors (can use)
• confluence-users (can use)
• system-administrators (all permissions)

87. Platform
Structure
Best Practices
WeWork Confluence Standards
Spaces
• Determine how a space will be used by Function or Project team
• Use Brikit Theme templates and Confluence global templates to assist in space development
• Use groups to determine space permissions
• Ensure each space has multiple space administrators to assist with space management and permissions
• Review content periodically to identify and refresh out dated content
Pages
• Use page restrictions for Function internal collaboration sections
• Leverage include macros (page include, excerpt and excerpt include) for content reuse
Users + Security
• All users assigned to appropriate global access and user groups
• Restrict confluence system administration to a small subset of key users
• User groups to define permissions
Training
• Support editors and users through multiple channels (Slack, Office Hours, Work Sessions)
• Develop documentation for training and onboarding

88. Agenda Design

89. DESIGN // CONTENT CONSIDERATIONS
Function Landing Page
• Mission
• Welcome Statement
• Discipline/Sub-function Overview
• Org Chart from Workday
• Content Manager Contact Information
• Quick Links
• Page Tree of Contents
Function Content Pages
• Process Guidelines
• Standards
• Documentation
• Best Practices
• Frequently Used Documents
• Onboarding Materials
Connect Header
• Logo
• Menu
• Search Bar
• WeWork Menu by Executive Group
• Simple Toolbar
• Function Header (typical content)
• Executive Group Image (typical content)
Connect Footer
• Galatic HQ Address
• Connect & IT Support Links
• OneLogin Access
• Culture Links
• WeWork External Websites
• Blogs & Social Media
Design templates based on Functional content and corporate communication requirements

90. Connect our global community through an agile and scalable knowledge platform that remains
authentic to the WeWork Brand
DESIGN // LOOK & FEEL
Voice
• Warm, friendly, and supportive
• Sense of community
• Distinctive, informative, and to the point
Photography
Brand-approved images of the WeWork
community, events, and locations are used
to add excitement, color, and character to
the platform.

91. Build company culture, ease
information consumption, and
boost employee engagement.
BRIKIT THEME PRESS // VISUAL DESIGN STATEMENT
https://marketplace.atlassian.com/plugins/com.brikit.themepress/server/overview

92. 01 // WEWORK CONNECT HOME PAGE
Connect Home Announcements
Rotate Content macro from the
Home_Hero Announcements
page
Culture
Content and updates relating to all
culture initiatives, key meetings,
employee recognition, and special
culture events
Key Function Links
• Corporate Calendar
• IT Systems Gallery
• Corporate Meeting Access
• Press Updates
• Request/Support Links
Featured Content &
Announcements
Special announcements, detailed
event information, and press
releases
Header Image
Header image is updated frequently,
depending on a recent event,
announcement, or opening
Upcoming Events
• Corporate Event Schedule
• Corporate Event Links
• Recent Location Openings

93. 02 // EXECUTIVE GROUP LANDING PAGE TEMPLATE
Executive Group Name
Discipline Links
Key Function Links
• External platforms
• Key Content Pages
Executive Group Overview
• Interesting Content Links
• Function Announcements
• Upcoming Openings
Connect Home Announcements
Rotate Content macro from the
Home_Hero Announcements page

94. 03 // FUNCTION LANDING PAGE TEMPLATE
Function Name &
Function Mission
Key Discipline Links
• Relevant Functions
• External platforms
• Key Content Pages
Space Content
• Space Link macro
• Page Tree macro
Function Welcome
• Message to users
• Workday Link
• Discipline Overview
• Key Contact Information
• Support Link

95. 04 // FUNCTION LANDING PAGE TEMPLATE
Function Name
Discipline Links
Block Links and Action
Buttons compel users to
navigate the Connect spaces
as per function Operations
requirements
Home Link
Link back to Executive
Group Landing Page

96. 05 // DISCIPLINE LANDING PAGE TEMPLATE
Discipline Mission
Space-specific Search
Key Discipline Links
• Relevant Functions
• External platforms
• Key Content Pages
Discipline Overview
• Team Members
• Content + Best Practices
• Project Responsibilities
• Discipline-specific Tools
• Discipline Onboarding Content
Executive Group Header
Key Content Links
Block Links and Action Buttons
compel users to navigate the
Connect spaces as per function
Operations requirements

97. 06 // CONTENT
Space Contents
Space Link and Page Tree
Macros
Space Header
Header Menu
Dropdown menus organized
by Function
and Business Line
Global Search

98. Improve user experience through design and continued development of knowledge platform
ON THE HORIZON
NEW MEMBER DEVELOPMENT
Design & content updates to Building Knowledge Portal:
• Review all content, definitions, and data
• Embed gallery views of locations by region
• Embed location and data maps as alternate, tabbed view per region
• Refresh landing page, content templates, and existing pages
PEOPLE POLICY PORTAL
• Extract relevant policy
content, structuring
navigation by region
• Develop strategy for launch
of Confluence Questions
WEWORK FOUNDATIONS
Develop a designed space,
leveraging cross-posting, for
onboarding and training
purposes

99. APPS & INTEGRATIONS
Content Formatting
for Confluence
Coming soon!

100. Agenda
Adoption

101. Adoption
// Strategy
Adoption
Strategy
Engage Employees
Train and Support
Connect employees to content and announcements;
encourage employees to be contributors; improve site
design to enhance user experience
Keep Content Fresh
Empower Functions to develop and manage their own
content; promote cross-functional collaboration;
maintain Connect as single-source of truth
Manage change through onboarding, presentations,
work sessions, and support; develop training modules
for on-demand training

102. Adoption
// Strategy
Current
Adoption
Functions
Popular Content
• All Functions have been onboarded and currently
manage their own content
• Working with each Function to refresh and customize
design as per new requirements
Employees
• 952 users daily
• 1.9K users weekly
• Approximately 250 content editors
• 3 to 5 training sessions weekly since launch
• Community & Operations Standards
• WeWork Connect Home
• Product Space Standards

103. Agenda
Looking Ahead

104. Connect our global community through an agile and scalable knowledge resource that remains
authentic to the WeWork Brand
LOOKING AHEAD
GROW
Expand team to assist in the
management and design of
WeWork Connect
IMPROVE
Enhance existing features and
improve user experience
through design and content
development
TELL A STORY
Continue to develop a cohesive
narrative over time – where we
are, what we do, how we do it
SCALE
Evolve Connect as the WeWork
community continues to grow
and scale

105. WEWORK MISSION
Our mission is to create a
world where people work to
make a life, not just a living.

107. Thank you!
Colleen Kasprzak | Associate, Strategic Planning | WeWork | @ckasprzak

108. Apps in the Enterprise
Best Practices for Evaluating, Onboarding and Managing Apps
MADHUSUDHAN MATRUBAI | ATLASSIAN ARCHITECT | CITADEL | @MADHUSHELL

109. Technology Adoption Curve

110. Apps in the Enterprise When The Journey
Begins
Mid way in the Journey
Enter the “Discipline”
Peace, Love and
Productivity

111. WHEN THE JOURNEY BEGINS
➢ Every App looks useful
➢ Free Apps become irresistible
➢ Ease of installation makes it attractive

112. MID WAY IN THE JOURNEY
➢ Issues with Stability and Performance
➢ Rising costs
➢ Upgrade blockers
➢ Rogue apps causing havoc
➢ Free apps going out of business
➢ Duplicate functionality causing confusion

113. ENTER “DISCIPLINE”
➢ Create “Shark Tank” that will review and
approve every new App request
➢ Re-evaluate all the existing Apps and
subject them to “Shark Tank” approval.
➢ Schedule a monthly/quarterly “Shark
Tank” meeting.

114. “SHARK TANK” GUIDING PRINCIPLES
Basic Requirements
✓ Features/Functionality
✓ Cost

115. Shark Tank
Approval
QA
Evaluation
Go Live
ONBOARDING GUIDELINES

116. MAINTENANCE GUIDELINES
Build a Page/
Project or
Dashboard with all
Macros per App for
testing purpose.
Upgrade
App on the
QA first
Upgrade
frequently
and one
App at a
time

117. CORE PRODUCT UPGRADE GUIDELINES
Read Release
notes and any
known bugs
Check if every
App has
compatible
release
Run a trial
upgrade of base
product and
upgrade all the
Apps
Test quickly with
page/project
created
previously
Crowd source
your testing by
announcing
bounty programs
to your users

118. Disable and Re-Enable App if
functionality is broken. Re-install if
required.
Majority of Apps can be easily rolled
back to previous version. Check with
vendor/release notes for exceptions.
Enter safe mode! If Apps go rogue
Work backwards to enable them and
identify the buggy one.
BREAK FIX WHEN THINGS HIT FAN

119. ENJOY THE EXPERIENCE

120. Thank you!
MADHUSUDHAN MATRUBAI | ATLASSIAN ARCHITECT | CITADEL | @MADHUSHELL