Insight Report: Non-Bank Providers of Payments and Financial Services - Best practices and Case Studies

Category : Banking & Finance

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Introduction to Report
 Launch Date: February 18, 2014
 Number of Pages: 43

 Geography Coverage: Global
 Available Format: PDF
Price For Single User License: USD 3,800

Price For Site License: USD 7,600
Price For Global User License: USD 11,400
Delivery Time: Within 24 Hours (During Working Days)


About the Report
Non-bank payments and financial service (NBPFS)
providers are facing difficulties in terms of expanding and
defending their market shares, as a result of changes in
regulatory dynamics, the economic environment and
competitive landscapes. Companies are under pressure to
deleverage and seek alternative sources of profit, as key
economies remain weak and competition has increased.
In this altered environment, a new operating model is
needed, one that is rooted in attaining a primary
relationship with the customer through the rebuilding of
trust and the forging of active customer relationships.


Research Findings
NBPFS providers play a significant role in the economic
landscape of a country, and act as a balance between
banks and changing customer needs. NBPFS providers
primarily find applications in rural financing; in SMEs in
the manufacturing, transport and other sectors; in
employment generation; and in financing the poor.
The majority of NBPFS have been driven by a short-term
sales approach. However, increasing competition in the
sector is expected to force these companies to change
their business models. The effect of this trend is already
visible, with NBPFS providers also being driven towards a
relationship-based targeting model that would enable
providers to streamline products based on customers’
needs.


Research Findings Continues..
Service providers are promoting new products and services by
capitalizing on relationships with consumers, especially for large
retailers and mobile network operators which have the
advantage of ready target markets. Encouraging loyal customers
to adopt new payment solutions is a rewarding strategy, due to
its relatively low cost and high probability of adoption.
Despite the continued adoption of new strategies to acquire
customers in a relatively difficult business environment, classic
business strategies such as product bundling, cross-selling and
partnerships remain integrated parts for most organizations.
While NBPFS providers are subject to rising regulatory
requirements and increased competition, consumers are
becoming increasingly value-driven. This has led to increased
pressure on profitability, forcing NBPFS providers to reassess
their costs and revenue propositions across different models.


Scope
This report provides insights into the key trends
impacting the non-bank financial services sector, covering
operational, technological and regulatory developments.
Discusses key factors which drive the growth of NBPFS
sectors.
Discusses the issues and challenges faced by NBPFS
providers such as rising regulatory pressure and changing
competitive landscapes.
Discusses best practices adopted by non-bank financial
companies and payment service providers across different
markets to target consumers.
Discusses case studies to illustrate how the adoption of
best practices enabled companies to strengthen their
positions in the market.


Report Coverage
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Executive Summary
Global NBPFS Industry Dynamics
Emerging Trends and Challenges
Best Practices and Case Examples
Appendix

For more details regarding Report coverage see the last slide


Company Coverage (Partial List)

For more details regarding company coverage and TOC see the last slide


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Insight Report: Non-Bank Providers of Payments and Financial Services - Best practices and Case Studies