The document discusses strategies for real estate agents to generate leads online. It outlines challenges agents face in building their business and generating leads. It then provides three secrets to growing business: be found online by consumers, attract motivated buyers, and target and centralize lead generation. Specific strategies are presented for using search engines, Craigslist, social media, and the Million Dollar Pipeline Program to generate quality leads.
1. Back to Basics: Internet LEAD Generation
Jack Markham
Director of Online Strategies
Market Leader, Inc.
Neither Keller Williams Realty, Inc. nor its affiliated companies warrant any product or services delivered under this program.
All products and services are provided by Market Leader, Inc.
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2. Challenges for today’s agents
Building, growing and managing a successful real estate business
Generate
leads
Generating leads
Engaging leads
Continue
relationship
Engage
leads
Winning business
Having fun
Convert
leads
4. Understand today’s online consumer
What information are consumers gathering online?
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Pictures and details about homes on the market
Specific school information
Neighborhood info and demographics
Specific market conditions
Short sale/foreclosure benefits and traps
How to successfully purchase a home
What is my current home worth?
Today’s choices …what are the real differences?
• Google, Bing, Yahoo
• HouseValues.com and Justlisted.com
• RealEstate.com
• Trulia, Zillow, Redfin, Realtor.com
• Company branded websites
• Craigslist
8. Do your goals align with the rest of your business?
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9. Targeted and centralized lead generation strategies
• eEdge Solution
– Search engines
– Craigslist
– Social media sites
– Print
10. Dominate search engines
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Understand the variety of consumers today using search engines
Largest portal for consumers to start their search
The power of utilizing the top 5 search engines every month
Get consumers to opt-in rather then import them
Use keywords to target the right consumers
Get a guaranteed number of leads each and every month
13. Review of the recent changes
• Craigslist has removed all embedded
images and links
• All hyperlinks are turned into nonactive links
• All images must be hosted on
Craigslist
14. Strategies for Craigslist success
• Posting title (headline)
• Posting description (content)
• Call to action
• Agent contact information
• Image
• Special considerations for posting listings
15. Special consideration for listings
• The ad headline is very specific to the listing
• Headline will still target a demographic
– Example: First-time homebuyers
• Content is much different
– More content…not all the MLS info, but
enough to pique consumers’ interest
• Call to action: Linking the consumer back to
the exact listing or call/text you about the
listing
• Use an actual photo of the listing
16. General best practices
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Consumer-focused website (must-haves)
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Direct IDX feed
Integrated CRM
Neighborhood content or stats
Value proposition lead capture (opt in)
Post during peak hours
• 6:30 – 8:30 PM…varies per market
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Your call to action must match your posting
title (headline)
• Instant gratification for the consumer
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Must have an image
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Stand out with service and content not sales
• Showcase your store (website)
18. Why use social media?
• Today’s homebuyers and sellers are
online!
– 90% of consumers go online for their
home search
• Today’s journey to buying a home takes
up to 27 months!
• With all that time spent online, you need
to diversify the places you can be found
20. What tools do I have?
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Specific Market Leader tools to generate traffic:
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MLS listings: Open houses
Sell tab located on your Market Leader website
Market Insider: Price Trends –Sold vs. Listed
Market Insider: Market Inventory Trends
Market Insider: Insider Tips
• Creating Curb Appeal: 6 ways to Improve Your
Home’s First Impression
23. Farm with postcards
• Professionally designed postcards
• Find your ideal client with targeted lists
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24. Your #1 goal with EVERY NEW LEAD
Consumer
1 - Get them back to your website
2 – Determine timeline and demographic
within 4 touches
*Utilize the insight to know what they are shopping for!
3 – Eliminate other search engines
Site
System
25. Building your business
Suspects or website visitors
Leads
Prospects or contacts
Active consumers
Motivated consumers
Transactions/income
26. Putting it all together
The Million Dollar Pipeline Program:
Lead Generation
• Identify the number of leads you
need
• Learn to market-proof your business
by diversifying your lead sources
Lead Engagement
• Effectively communicate with more
consumers
• Turn more leads into clients
CEO Training
• What they didn’t teach you in real
estate school!
• Act as the CEO of your own small
business
27. MDPP Overview
• The Million Dollar Pipeline Program by
Market Leader offers you all the resources
and expert training you need to generate
more leads and exceed your transaction
goals.
• The Program includes:
– Live workshops (Million Dollar Mondays)
every week
– Exclusive access to the MDPP Facebook group
page – interact with other MDPP agents
– Your personal notebook each week
– Access to the MDPP website
30. Jack Markham
Director of Online Strategy, Market Leader
Email: JackM@MarketLeader.com
Twitter: @Markham18
Facebook: http://www.facebook.com/markham18
LinkedIn: http://www.linkedin.com/in/jackmarkham
Notas do Editor
Building a brandBuilding a reputation as a go-to resource, local expertCompeting with other agents (trying to engage people, stand out)Winning business in today’s marketLearning how to work internet leads effectivelyGetting leads to respondTurning leads into clientsStaying organizedTime – need more of itStaying organizedRunning multiple systems Leads falling through the cracksChaos – becoming more strategic, systematicBuilding a pipelineEngaging leadsConsistencyCapitalizing on all their initiativesTurning other websites into lead generating sitesNot wasting money on multiple systems that may or may not workBuilding a strategic, streamlined businessWant more yet don’t know how to create moreHow to expand their business in a sustainable wayNeed systems for reaching out to leadsManaging their timeHow they handle it:Don’t cultivate leads effectively respond slowly, don’t respond, abandon shipTime - Calendars, post its, chaosBrandHire professionals to make branded material (Can C21 agents do this?)Don’t do any branding, inconsistent brandEngaging leads - Get pushy with leadsSend too many or not enough emailsSend irrelevant emailsPipeline – using a huge variety of lead sourcesTry old fashioned strategiesDon’t have a pipeline at allCoachingSpend a lot of money to get trained StructureWhere money, what to do, not doBest practicesC21 doing this to put structure in place to help agents build, grown and structure their business
Swap the 2 sections
Getting back to basics can work – the fundamentals are going to be key this year. Don’t forget to farm your area. There are professionally designed postcards already available for use in eEdge and if you have Pro or Suite, there are thousands. You can even target your ideal audience with a list purchased directly from your system using data such as: radius around an address or zip code, length of residence, income, age, gender and more. Great way to become known in a new neighborhood or target a specific type of buyer.