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Mark Childs
Senior Lecturer (TEL)
Supporting online collaboration
March 2016
Online collaboration for design
• BIM Hub project
• Loughborough, Coventry and Ryerson
(Toronto)
• Funded by HEA
• Follow on from Learning to Create a Better
Built Environment funded by Hewlett Packard
• Altogether four years 2011-2015 of
intervention
Project structure
Loughborough Coventry Ryerson
Mandatory Optional Mandatory
Project
Management
Structural
Engineering
Architecture
Two cohorts (one
per semester)
One cohort (both
semester)
One cohort (both
semesters)
Task
• groups of two students from each university
• Semester one: design a building
• Semester two: write report
• Using email, DropBox, Social MediaGoToMeeting
Also …
Of appeal to students because
• Motivating
• Authentic experience
• Transferable skills
• Perception of improved employability
• More interesting than just working face-to-
face
IPO – Transactional Distance
(Source: Soetanto et al. 2012, 2014)
Professional
ethos
Completion
of tasks to
time
Greater
trust
Reliance on
other
alignments
diminishes
Greater co-
operation
Lack of
professional
ethos
Failure to
complete
tasks to time
Diminishing
trust
Greater
reliance on
other
alignments
Reduced
commitment
to
collaboration
Lessons learnt: Skills for online collaboration
• Commitment of participants to the collaboration.
• Equitable and fair treatment of all participants.
• Maintenance of trust within the collaboration.
• Applying project management techniques.
• Cultural differences.
• Use of technology.
• Digital literacy.
• Working externally.
• Need to address lack of socialisation.
Use of social media
Developing ability in online meetings
Improved over time (but correlation not causation)
• Applying meeting management techniques;
scheduling, agendas, action points.
• Improvement in IT skills.
• Developing a greater understanding of the task.
• Reification through creation of models.
• Developing presence in online meetings.
However …
• Inauthenticity of virtual connections.
• Lack of socialisation.
Developing Presence in GoToMeeting
• Early stages; talk offline, limited use of
applications,
• Ah-ha moments, groups choose to clarify by
showing on screen
• Experienced users, gesture, switch between
applications, modify in realtime
Example of GoToMeeting
Developing presence in meetings
• Getting the technology right.
• Fluency with software.
• Online etiquette.
• Don’t tell, show.
• Keep the conversation on screen not offline.
• Doodle
• Modify each others’ work
• Make an appearance
• Socialise
Lessons learnt by students
(we thought were self-evident)
• Not breaking off for private conversations.
• Effectively supplementing face-to-face behaviours to
compensate for less physical presence.
• Chairing meetings formally so that only one person
speaks at the same time and everyone gets a chance to
contribute.
• Planning and structuring meetings.
• Ensuring everyone is included.
• Eliminating echo.
• Taking into account students with disabilities.
• Don’t work in unsuitable areas.
Further information
http://bim-hub.lboro.ac.uk/
Twitter: @oc4d1
LinkedIn:
http://www.linkedin.com/groups/Online-
Collaborative-Design-7469178
Email mchilds@brookes.ac.uk

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Tooc online collaboration

  • 1. Mark Childs Senior Lecturer (TEL) Supporting online collaboration March 2016
  • 2. Online collaboration for design • BIM Hub project • Loughborough, Coventry and Ryerson (Toronto) • Funded by HEA • Follow on from Learning to Create a Better Built Environment funded by Hewlett Packard • Altogether four years 2011-2015 of intervention
  • 3.
  • 4. Project structure Loughborough Coventry Ryerson Mandatory Optional Mandatory Project Management Structural Engineering Architecture Two cohorts (one per semester) One cohort (both semester) One cohort (both semesters) Task • groups of two students from each university • Semester one: design a building • Semester two: write report • Using email, DropBox, Social MediaGoToMeeting
  • 5. Also … Of appeal to students because • Motivating • Authentic experience • Transferable skills • Perception of improved employability • More interesting than just working face-to- face
  • 6. IPO – Transactional Distance (Source: Soetanto et al. 2012, 2014)
  • 7. Professional ethos Completion of tasks to time Greater trust Reliance on other alignments diminishes Greater co- operation
  • 8. Lack of professional ethos Failure to complete tasks to time Diminishing trust Greater reliance on other alignments Reduced commitment to collaboration
  • 9. Lessons learnt: Skills for online collaboration • Commitment of participants to the collaboration. • Equitable and fair treatment of all participants. • Maintenance of trust within the collaboration. • Applying project management techniques. • Cultural differences. • Use of technology. • Digital literacy. • Working externally. • Need to address lack of socialisation.
  • 10. Use of social media
  • 11. Developing ability in online meetings Improved over time (but correlation not causation) • Applying meeting management techniques; scheduling, agendas, action points. • Improvement in IT skills. • Developing a greater understanding of the task. • Reification through creation of models. • Developing presence in online meetings. However … • Inauthenticity of virtual connections. • Lack of socialisation.
  • 12. Developing Presence in GoToMeeting • Early stages; talk offline, limited use of applications, • Ah-ha moments, groups choose to clarify by showing on screen • Experienced users, gesture, switch between applications, modify in realtime
  • 14. Developing presence in meetings • Getting the technology right. • Fluency with software. • Online etiquette. • Don’t tell, show. • Keep the conversation on screen not offline. • Doodle • Modify each others’ work • Make an appearance • Socialise
  • 15. Lessons learnt by students (we thought were self-evident) • Not breaking off for private conversations. • Effectively supplementing face-to-face behaviours to compensate for less physical presence. • Chairing meetings formally so that only one person speaks at the same time and everyone gets a chance to contribute. • Planning and structuring meetings. • Ensuring everyone is included. • Eliminating echo. • Taking into account students with disabilities. • Don’t work in unsuitable areas.