Mark McPherson
2 SlideShares 92 Seguidores 49 Seguindos
Personal Information
Organização/Local de trabalho
Sydney, NSW Australia
Cargo
Helping businesses get the best behaviour from staff, colleagues & customers
Setor
Presentations / Communications
Site
markmcpherson.com.au
Sobre
Helps busineses & organisations get the best possible behaviour from staff & customers. Helps individuals & teams handle Tough Conversations, Bad behaviour & Dificult People. Speaker, presenter, educator, trainer, blogger & coach.
Detalhes do contato
Marcadores
people skills communication skills training customer service management leadership difficult people frontline staff dealing with the public speaking poorly behaved bad behaviour dealing with difficult people interpersonal skills best practice behaviour coaching performance management staff training workplace culture difficult conversations tough conversations
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Apresentações

(2)

Tough Conversations, How to Master. Slide set 1

Há 4 anos • 13 Visualizações

Difficult People, How to deal with. A set of slides

Há 4 anos • 31 Visualizações
Personal Information
Organização/Local de trabalho
Sydney, NSW Australia
Cargo
Helping businesses get the best behaviour from staff, colleagues & customers
Setor
Presentations / Communications
Site
markmcpherson.com.au
Sobre
Helps busineses & organisations get the best possible behaviour from staff & customers. Helps individuals & teams handle Tough Conversations, Bad behaviour & Dificult People. Speaker, presenter, educator, trainer, blogger & coach.
Marcadores
people skills communication skills training customer service management leadership difficult people frontline staff dealing with the public speaking poorly behaved bad behaviour dealing with difficult people interpersonal skills best practice behaviour coaching performance management staff training workplace culture difficult conversations tough conversations
Ver mais