Personal Information
Cargo
Consultant, Speaker, Author, Mentor
Setor
Consulting / Advisory
Site
www.markhocknell.com
Sobre
Mark collaborates with leaders to improve their profitability, engagement (with customers and employees) and how to develop a high-performance business culture. He typically works as a mentor, and consultant specialising in the customer centric approach to business and the implementation of the PuMP performance measurement method. His experience spans 25 years across corporate management roles, consulting and academia.
Marcadores
customer centricity
customer engagement
performance measurement
sales
customer value
evidence-based leadership
strategy
planning
leadership
kpis
sales management
customer experience
customer strategy
business model
pump
performance management
business design
customer experince
custoner centric
Ver mais
Apresentações
(5)Gostaram
(1)The New Rules of Selling
David Meerman Scott
•
Há 9 anos
Personal Information
Cargo
Consultant, Speaker, Author, Mentor
Setor
Consulting / Advisory
Site
www.markhocknell.com
Sobre
Mark collaborates with leaders to improve their profitability, engagement (with customers and employees) and how to develop a high-performance business culture. He typically works as a mentor, and consultant specialising in the customer centric approach to business and the implementation of the PuMP performance measurement method. His experience spans 25 years across corporate management roles, consulting and academia.
Marcadores
customer centricity
customer engagement
performance measurement
sales
customer value
evidence-based leadership
strategy
planning
leadership
kpis
sales management
customer experience
customer strategy
business model
pump
performance management
business design
customer experince
custoner centric
Ver mais