1. Online Curriculum
Educational Support
Choice of Services
Summit's School Offering www.sumedu.net
Summit Operated SchoolSchool Partnership Program
Contracted Services Charter School
Supplemental Curriculum
Wrap Around Services
Collage and Career Path
Development
Accreditation Oversight
Customized Educational Programs
Charter School Development
Academic Offering
Business Services
Service Tickets System
IT Help Desk
Human Resources
Corporate Financial Services
General Ledger Accounting (AP-AR)
Financial Statement Preparation
Marketing Plan for Enrollment
Professional Development
Ad Campaigns
Contracted Services
Distribution & Inventory
Purchasing and Deployment
Summit Partners
Testing & Training Centers
Facility and Fleet
GED
http://www.gedtime.com/
Contract Management
Technology plan and oversight
National Center School Engagement
http://schoolengagement.org/
Project Management and IT
Development
Event Planning
Technology Warranty Repair
Inventory Management
Arts Immersion
http://www.artsimmersion.net/
The Way School Can Be!

2. Sales Process
Qualification Value Proposal
Implementation
Summit Invoice
Process
Client Service
Center
Sales Life Cycle, Customer Acquisition
Departmental
Service
Agreement
SLA for all
departments
utilizing the ticket
system
School relevant
data delivered
daily
Summit Client
Contract
SA 003 CS 001
SA 006
SA 002 SA 007
SA 004 SA 005 CS 004
Department Level
Service Agreements
CS-001
Product Identification and
Qualification SA-002
Target Market, Cold Call List,
Drip Marketing SA-001
Data Collection and
Analyses CS-003
New Client Implementation
Plan
CS 002
Dashboards
CS 003
Relationship
evaluation
processTarget Marketing
SA 001
Invoice Process SA-005
Value proposition
SA-003
Client Contract
SA-004
Customer Service SOP'sSales Tools
Acquisition Strategy
Generate Proposal
Negotiation
Close
Prospecting
Needs Identificaion
**$$**
Transfer to Client Services
Implementations/Project Plan
SA-006 Start up to 90 days
Dashboards &
Reporting CS-004
Service Level
Evaluation
CS-002
Client Marketing &
Publicity CS-005

3. Pre-Student
(October 2-April)
Collection of
information for
Admissions
AD-003a 003b 003c
Wait List Process
Pre- Student
(May-October 1)
Student is approved
or declined AD-004
New Student
Graduated/
Exited Student
Admission Interaction with Students
Final enrollment
verification AD-007
Completion of
enrollment
paperwork AD-005
Obtain SASID
AD-006
Student Exit,
Update SIS
AD - 001 AD-005PD-004AD-003AD-002 AD-008,009AD-007PD-006
Inform SC of new
applicant AD-002
Help to finish
application and
provide more
information about
our programs
Student or Parent
Calls for
information
Student Begins
Waitlist Process
AD-001
Student or Parent Calls
for Information
Provide updates to student in
regards to application status
Assist sites in obtaining records
required for approval of
enrollment: IEP, 7th grade report
Student is approved or
declined AD-004
Request Records from
previous school
(Effective October 2nd)
Obtain SASID AD-006
Student
gone
Student
contacts
Admissions
Coordinator
moves
student
Finish
enrollment
Assist students
with general
questions and
place them in
contact with
correct person
Assist students
and parents
with Maestro
issues
(forgotten
user-name,
password, etc.)
Escalate
student
issues to
tech or Life
Coach as
needed
Assist sites in
completing
student
enrollment (Entry
codes, dates,
Finish
enrollment
paperwork
with families
if SC is
unable to
Inform SC of new applicant
AD-002
Parent/Student/Staff
initiates exit by completing
student exit form AD-008
Verify tech and
assets
approved,
enters correct
coding,
approves form,
upload exit
document
Provide enrollment verification if
needed Final enrollment
verification AD-007
Process exit,
provide
diploma and
transcripts (if
needed),
update
Maestro
student status,
exit codes,
dates, etc.
AD-009
Send transcripts
to other high
schools,
colleges, jobs,
military etc
Help to finish application and
provide more information
about our programs
Provide
additional copies
of transcripts or
lost diploma as
needed
Obtain information necessary
to complete enrollment
AD-006
Student
soft
hand-off
Process
Exiting Student
Returning
Student
Collection of
information for
Admissions
AD-003a 003b
003c
Assist sites in completing student
enrollment (Entry codes, dates, grades,
uploading documents, approving forms,
auditing student files, final enrollment
verification etc.)
Completion
of enrollment
paperwork
AD-005
Reissue the
final enrollment
verification
(AD-007)

4. Human
Resources
Finance
Pre-Hire
Facilities
New Hire Employee End of Employment
Summit Employee Life Cycles
Human Resources
Notification
Process
Finance, IT,
Marketing, Fleet,
Facilities, PD,
Academic Support
Human
Resources
Professional
Development
Finance Marketing
Information
Technology
Facilities
Human
Resources
Professional
Development
Finance Marketing
Information
Technology
Fleet
Be Kind, Be Empathetic, Recognize and Respect Individual Ability
The Way School Can Be!

5. Pre-Hire
(System Parin)
Pre-Lease
Checklist
Issue New
Employee Alarm
Codes and Keys
New Hire
Lease Review
Employee End of Employment
Facilities Employee Life Cycle
Add to Property
SchedulePunch List Insurance
Disable Accounts
and Collect Key
FA-001 PD-005PD-004FL-003FL-002 FA-008FA-007FA-006
Issue Alarm Codes
and Keys FA-001 Notification of
Termination
Disable all
accounts, Collect
Keys FA-008
Lease new &
re-newel
Pre Lease Checklist
FA-003
Handling Service
Request (SLA)
Location Update
Service Request FA-002
Lease Notifications
Punch List FA-005
Place in Property
Schedule FA-007
Lease Review
FA-004
Insurance FA-006
Maintenance Request
New Location
Update Property
Schedule

6. Pre-Hire New Hire Employee End of Employment
Finance Employee Life Cycle
P-Card Ordered 002
Deactivate & Collect
P-Card 007
Purchase Request
004
Procurement 003
Remove from
Payroll Shared 008
Build Payroll 001
P-Card
Reconciliation 006
Verify position
within the budget
(Request to Hire)
ProcurementBuild Payroll Purchase Request
Deactivate &
Collect
Expense
Reimbursement
P-Card
Reconciliation
Remove from
Shared System
FIN-001 FIN-005FIN-004FIN-003PD-002 PD-008PD-007PD-006
P-Card Ordered
Expense
Reimbursement
005
Departmental
Budget

7. Pre-Hire
(System Parin)
Purchase Checklist
Issue WEX Card
New Hire
Insurance
Employee End of Employment
Fleet Employee Life Cycle
Create Roadside
KitsTitle & Registration
Add to
Maintenance
Tracking
Pre & Post User
checklist
FL-001
FL-005FL-004FL-003
FL-002
FL-008FL-007FL-006
Issue Fuel and
Maintenance Card
FL-001
Notification of
Termination
Disable all
accounts (007)
New Vehicle
Purchase
Purchase Checklist
FL-003
Service Request
and SLA for Fusion
Vehicle Usage
Program
Vehicle
Maintenance
Service Request FL-002
Pre-Post Checklist
FL-008
Title & Registration
FL-005
Emergency Roadside
Kits FL-007
Insurance FL-004
Scheduled
Maintenance FL-009
Add to Vehicle
Inventory FL-006
Notification of
Termination
Disable all
accounts, Collect
Keys FL-010
Update Vehicle
Inventory
Collect Keys,
Disable accounts
Add to Vehicle
Maintenance
FL-010FL-009

8. Job Request - to
post (HR-001)
Hiring Manager
Application
Received and
Reviewed
Pre-Hire
(System Parin)
Hiring Manager
does interviews
(HR-002)
Posting
HR Extends
Offer to
Applicant
New Hire Employee End of Employment
Human Resources Employee Life Cycle
New Hire Training
Notification of Termination (008)
Annual Enrollment for
Benefits
Employee
Remediation
Processed (006)
Grievance and
Investigation (007)
Employee Changes
for Pay, Position,
Title PAF (003)
Self
Determination
Personal Action
Forms are Created
and Sent (003)
HR Approval,
Application is
Accepted
PAF is sent to
CEO for Approval
Paper Work, [HR,
Payroll & Benefits]
Acceptance
of Offer, If
Accepted,
complete
background
check (004)
Authorization
to Post/Available
Budget
On
boarding
Dept.
Notified of
New Hire,
PD, MKT,
IT, Payroll,
Finance,
and Fleet
(005)
Employee
Manual and
Benefits Overview
Enter Into
HRIS Sys
Employee File
is built
End of Cycle
Employer
Determination
No Notice
Notice Given
HR Reviews
and sends
documentation
out for approval
to terminate
PAF Process
How to Post a
Job (Request to
Post)
Background
Check
Grievance and
Investigation
New Hires
Pending Training
Doc
FRISK Training
Notification of
Termination
HR-001 HR-005HR-004HR-003HR-002 PD-008PD-007HR-006
Interviewer
Training
Termination Process & Notification (009)
Termination
Process
PD-009

9. IT Verification
Pre-Hire
(System Parin)
New Hire Employee End of Employment
Information Technology Employee Life Cycle
Computer & Phone
Notification of
Termination
Service Request
Ticketing System
IT-003
Phone call to
844-418-1669
On line chat
Email a Tech
Receive New Hires
ticket from HR (New
Hire Pending
Training Doc)
Set up in Contact
System IT-002c
E-mail set up and
permissions IT-002b
Up date Inventory
New Employee Employee End of Employment
Provide Technology
IT -001
Notification of
Termination
Face to Face at the
sites
Disable all accounts
IT-004
Recover Employee
Equipment IT-005
Up date Inventory
Issuing Staff IT
Equipment
PD-001 PD-005PD-004PD-003PD-002
Service Level
Identification and
response
Disable all Accounts Returning equipment
to Inventoty
IT-001 IT-005IT-004 a,b,cIT-003IT-002,a,b,c
New Staff Systems
set-up
New Employee
Systems Set up
IT-002
SIS setup and
Permissions IT-002a

10. Pre-Hire
(System Parin)
Social Media
Standards Press Releases
New Hire
Social Media
Setup and Admin
Employee End of Employment
Marketing Employee Life Cycle
Technology
Messaging
MK 003 MK 006MK 001
MK 005
MK 002
Social Media
Usage (MK 001)
Delete from Internal
News Letter &
Social Media
(MK 007)
Add to the Social
Media Admin or
Editor (MK 006)
Marketing Services
Request (MK 005)
Marketing Service
Request
Technology
Messaging
Standards (MK002)
Student
Recruitment &
Enrollment
(MK 004)
Interacting with
Media (MK 003)
Benefits of Marketing
Services
Add to the
NewsLetter
Social Media Start
up and Monitoring
Press Releases
MK 004
Technology
Messaging
MK 007

11. New notification from HR (New Hire Pending
Training Doc)
Schedule
Training
Create Public
School Works
Account (001)
IT Verification
Pre-Hire
(System Parin)
Employee
Engagement
Notices (002)
Email - Notifications
(Welcome Letter)
(IT) (Sup)
Public School
Works (Account
Creation)
Welcome Letter,
Supervisor
Notification (003)
New Hire
Training
Employee End of Employment
Professional Development Employee Life Cycle
Close AccountsEmployee
Engagement
PD Plan provide to
Supervisor
Blank
PD-001 PD-005PD-004PD-003PD-002 PD-008PD-007PD-006
Delivery of New
Hire Training (004)
Notification of
Termination
30-60-90-180
Employee
Engagement (005)
Provide PD Plan
Template (006)
Just In Time
Training
Facilitate PD
Opportunities
Disable all
accounts (007)
Storage of PD
Records
Set up followup
Smartsheet
notifications
30-60-90-180
Reserve Room
Accommodation
Verification