There is no one right way to manage change, and there are also many perspectives on it. Some will work for some people, or some situations, and others will fit at other times and in different places. The more you can understand change, and how it has been perceived and explained by others, the easier it will be to find your own way of managing it.

1. Personal Change
Management
Delivered on the 19th of March 2017

2. Learning Outcomes
1. Participants should have an understanding of what change is
2. A learning on why change is necessary
3. Relevant skill for managing change
4. A learning on how best to approach change

3. What is Change?
Change: chānj,
● to alter or make different:
● to put or give for another:
● to make to pass from one state to another:
● to exchange.

4. Why does change happen ?
1. Progress.
2. Development.
3. Technology.
4. Ideas.
5. Markets
6. Cycles.
7. Conflict.
8. Power.
9. Evolution.
10. Chaos, Complexity, and Criticality.

6. Reasons People Resist Change
● Loss of control.
● Excess uncertainty.
● Surprise, surprise!
● Everything seems different.
● Loss of face.
● Concerns about competence.
● More work.
● Ripple effects.
● Past resentments.
● Sometimes the threat is real.

7. How do I manage change?

8. Teaser!
The company you work for looks like being taken over by another, and you’re
worried that you might lose your job, or that you might end up doing something
less interesting.
Is there anything that you can do to change the likelihood of the company being
taken over?
Is there anything you can do to make a more favourable outcome for you more
likely?

9. Image background hereThere is no one right way to manage change,
and there are also many perspectives on it.
Some will work for some people, or some
situations, and others will fit at other times and
in different places. The more you can
understand change, and how it has been
perceived and explained by others, the easier it
will be to find your own way of managing it.

10. Dealing with change

13. Personal Change Management
● What we find most stressful as human beings is uncertainty, not change in
itself.
● Very often, it’s not the event, but the worry about ‘what will I do?’ that people
find hard.
● Managing change is not a simple operation.
● Managing change is a very human process, requiring human skills.

14. What Skills do I need?
● Verbal & Visual Communication
● Emotional Intelligence /Empathy
● Strategic Thinking/Problem Solving
● Analytical skills
● Interpersonal Skills
● Decision making
● Influencing & Motivation
● Managing Uncertainty and ambiguity

15. Accept what you cannot change
One of the things which those who embrace change generally say that they do is
to accept what can’t be changed, and worry only about what they can change
themselves.

16. Plan to change the things you can
The next step is to consider the issues and areas over which you do have control.
Instead of worrying about the potential change, ask yourself two questions:
● Realistically, is there anything that I can do to change the likelihood of this
event happening, and if so what?
● Realistically, is there anything that I can do to change the outcome to a more
favourable one for me, and if so what?

17. Wisdom to know the difference
● Be clear about what they want.
● Decide on what cannot change, and to put it to one side.
● Effectively, take the necessary steps towards change
● Taking control of those elements that can change

18. Conclusion
Good change management often goes
quietly unnoticed, because it creates little
stress in those involved, as it engages and
involves them. In a changing world, it
seems that those leading change can take
pride if their efforts are ‘under the radar’.

19. Thank You