Personal Information
Organização/Local de trabalho
Kansas City, Missouri Area United States
Cargo
Service Desk Manager
Setor
Medical / Health Care / Pharmaceuticals
Site
http://www.rexam.com
Sobre
Allscripts Manager Outsourcing / Service Desk Manager for Liberty Hospital
As the Service Desk Manager for Liberty Hospital, I am responsible for leading and directing a team of Service Desk professionals who provide computer and systems service and support for users throughout Liberty Hospital and their off-site locations. I am also responsible for ensuring that service levels are achieved and customer expectations are met or exceeded.
Some of my key accomplishments include:
- Implementation of Allscripts’ Global Service Desk during the hours of Monday – Friday 7:00 pm – 7:00 am and 24 hours on Saturdays, Sundays and holidays.
- Implementation of monitoring of and reporting on ...
Marcadores
printed output
pc lifecycle management
incident management
customer service
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Apresentações
(1)Documentos
(4)Personal Information
Organização/Local de trabalho
Kansas City, Missouri Area United States
Cargo
Service Desk Manager
Setor
Medical / Health Care / Pharmaceuticals
Site
http://www.rexam.com
Sobre
Allscripts Manager Outsourcing / Service Desk Manager for Liberty Hospital
As the Service Desk Manager for Liberty Hospital, I am responsible for leading and directing a team of Service Desk professionals who provide computer and systems service and support for users throughout Liberty Hospital and their off-site locations. I am also responsible for ensuring that service levels are achieved and customer expectations are met or exceeded.
Some of my key accomplishments include:
- Implementation of Allscripts’ Global Service Desk during the hours of Monday – Friday 7:00 pm – 7:00 am and 24 hours on Saturdays, Sundays and holidays.
- Implementation of monitoring of and reporting on ...
Marcadores
printed output
pc lifecycle management
incident management
customer service
Ver mais