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Behavior sequence
1. Hariette, former MBA       2. First trigger: Fellow
with high ability to donate   alumni and close friend
(wealthy) and lukewarm        Bob tells her he recently
motivation goes to a          donated. Bob urges her to
Stanford Alumni reunion       donate.
party.




4. Recalling her convo        3. Second trigger: The
with Bob, she follows the     next day, Hariette opens
link and fetches her          her email and sees a
wallet.                       follow-up email from the
                              Stanford Alumni
                              Association (sent out to
                              all attendees) asking her
                              to donate.
5. She enters her credit
card info - Hariette
donates (UTB).
supplemental slide #1



                 More on Hariette
      A fo r m e r M B A , s h e
      believes Stanford already
      has a lot of money. She
      had to work in an awful
      investment banking job
      after Stanford to pay off
      her student loans. Plus
      since her sister’s child
      died of cancer, she thinks
      t h a t ’s a mu c h m o re
      worthy cause to donate.
supplemental slide #2

          Harriette’s motivation
                and ability
      Hariette’s motivation to
      donate to Stanford is not
      that high, though she’s
      not completely closed to
      the possibility. Her ability
      to donate is very high.
      After her investment
      banking job she came
      back to Silicon Valley and
      made a nice sum of
      money starting and selling
      a company.        So, she’s
      wealthy (maybe thanks to
      Stanford, she thinks).
                                     Motivation   Ability
supplemental slide #3

                  Why did Hariette
                     donate?
                                        boost in
                                        motivation
Motivation-before Bob
                                        bc of social trigger/
                                        pressure


 Motivation-after Bob




             +          email trigger
                         from SAA
                                                        UTB

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Alumnus Behavior Sequence

  • 1. Behavior sequence 1. Hariette, former MBA 2. First trigger: Fellow with high ability to donate alumni and close friend (wealthy) and lukewarm Bob tells her he recently motivation goes to a donated. Bob urges her to Stanford Alumni reunion donate. party. 4. Recalling her convo 3. Second trigger: The with Bob, she follows the next day, Hariette opens link and fetches her her email and sees a wallet. follow-up email from the Stanford Alumni Association (sent out to all attendees) asking her to donate. 5. She enters her credit card info - Hariette donates (UTB).
  • 2. supplemental slide #1 More on Hariette A fo r m e r M B A , s h e believes Stanford already has a lot of money. She had to work in an awful investment banking job after Stanford to pay off her student loans. Plus since her sister’s child died of cancer, she thinks t h a t ’s a mu c h m o re worthy cause to donate.
  • 3. supplemental slide #2 Harriette’s motivation and ability Hariette’s motivation to donate to Stanford is not that high, though she’s not completely closed to the possibility. Her ability to donate is very high. After her investment banking job she came back to Silicon Valley and made a nice sum of money starting and selling a company. So, she’s wealthy (maybe thanks to Stanford, she thinks). Motivation Ability
  • 4. supplemental slide #3 Why did Hariette donate? boost in motivation Motivation-before Bob bc of social trigger/ pressure Motivation-after Bob + email trigger from SAA UTB

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