2014 Annual Conference and Exhibits - Final Program Guide

Florida Library Association
Conference Program
2014 Annual Conference and Exhibits
May 7-9, 2014
Buena Vista Palace Hotel
Lake Buena Vista, FL
Preconference - May 6, 2014

When I set out to develop a theme, I began by looking at themes used by
other state library associaƟons. One in parƟcular resonated with me: New
Mexico's theme from the early ‘90s, "Through the Eyes of the Patron."
Throughout my library career, I have always believed that my primary
responsibility was to the patron of my library. In 2012, while seeking a short,
catchy phrase that captured the "eyes of the patron" concept, I aƩended the
most riveƟng, thought‐provoking workshop ever at the Florida Public Library
Director's MeeƟng. The speaker was Amy Herman and her topic was percepƟon. I realized there could be a gaping
chasm between what we think we know, what we actually know, and true reality. With my mind reeling from the
ideas presented, I knew percepƟon must also be part of my theme! I’m delighted that Amy Herman will keynote
the Opening Session of the 2014 FLA annual conference.
“Envision Excellence” pulls together the concepts of the patron’s eye and percepƟon. Thanks to the arƟsƟc talents of
Andy Orrell and Mianne Nelson in the Polk County CommunicaƟons Division, the conference logo presents a visual
idea of where I want this theme to take us.
This year, I want us each to think about how our services look through our patrons’ eyes. No maƩer what type of
library we are in, our focus needs to be on our patrons. We all want our libraries to be excellent, but are we striving
to be excellent in our eyes, or in the eyes of our patrons? Who or what are we using to measure excellence?
Let's challenge ourselves to be aware of possible differences between our percepƟons of our libraries, our
collecƟons, our staff, our programs, our services...and our patrons’ percepƟons. This year let's "Envision Excellence"
in everything we do in our Library Lives!
FLA is grateful for the work of FLA volunteer Maria Gebhardt for
designing and ediƟng this Program Guide.
Gladys Roberts, President
Florida Library AssociaƟon
A Message from President Gladys Roberts
Online Conference InformaƟon
Everything you need for the FLA Conference in one convenient place online.
http://www.flalib.org/conference_2014.php
Download the Conference Mobile App Today. Keep track of programs, events and
interact with other aƩendees on your mobile device.
When you stay at the conference hotel, you’re close to all the acƟon and are helping FLA, too! The sleeping rooms
booked at the Buena Vista Palace help reduce the cost of the conference.

2014 Annual Conference
Program At A Glance
All events will be held at the Buena Vista Palace Hotel
Tuesday, May 6
1:00 – 5:00pm
Preconference Workshop: You Are the Patron: Envisioning and Training for Excellent Library
Service From the Patron’s PerspecƟve
5:00 – 7:00pm RegistraƟon Open
6:00 – 7:30pm Poolside Meet‐Up
Wednesday, May 7
7:00am – 7:00pm RegistraƟon Open
8:00 – 9:00am OrientaƟon for New FLA Members and First‐Time Conference AƩendees
9:00 – 9:30am Poster Sessions
9:30 – 11:30am Opening Session with Keynoter Amy Herman
11:30 – 12:00pm Poster Sessions (conƟnued)
1:00 – 2:00pm Breakout Sessions
3:30 – 3:45pm Refreshment Break
4:00 – 6:00pm Exhibit Hall Open: Exhibits and Silent AucƟon
5:00 – 6:00pm “Meet the Exhibitors” RecepƟon
6:00 – 8:00pm RecepƟons – Florida State University & University of South Florida
Thursday, May 8
7:00am – 8:30am Mystery Writers AssociaƟon Breakfast (advanced registraƟon required)
8:30 – 9:30am Breakout Sessions
9:00am – 4:00pm Exhibit Hall Open: Exhibits and Silent AucƟon
9:30 – 10:30am Coffee with Exhibitors (no conflict Ɵme)
10:30 – 12:00pm Breakout Sessions & Performer’s Showcase I
12:00 – 1:00pm Lunch available for purchase in the Exhibit Hall
1:00 – 2:00pm Breakout Sessions & Lightning Rounds
2:15 – 3:15pm Breakout Sessions & Performer’s Showcase II
3:15 – 4:00pm Refreshments & Door Prizes in Exhibit Hall (no conflict Ɵme)
5:30 – 7:00pm President’s RecepƟon with Silent AucƟon Finale, Wine Toss, FBA Author Book Signings
Friday, May 9
8:00 – 8:30am Coffee Klatch
8:00 – 9:45am Cyberzone
11:00 – 12:30pm General Closing Session with Keynoter J. Jeff Kober
12:30 – 1:30pm Networking Lunch (included in your registraƟon)
1:45 – 4:00pm FLA ExecuƟve Board MeeƟng

2014 Conference MeeƟng Schedule
FLA Member Group Time Room
Academic InstrucƟon & InformaƟon Literacy Roundtable Fri, May 9: 7:45 ‐ 8:30am Senate
Academic Libraries (FACRL) Member Group Thurs, May 8: 2:00 – 4:00 pm Senate
Awards CommiƩee Wed, May 7: 3:45‐4:45pm Gallery
Black Caucus Member Group Wed, May 7: 1:00 ‐ 2:00pm Senate
ConƟnuing EducaƟon CommiƩee Member Group Thurs, May 8: 10:30 ‐ 11:15am Senate
Conference CommiƩee Wed, May 7: 8:00 – 9:00am Senate
Conference CommiƩee Fri. May 9: 10:00 ‐ 10:45am Great Hall North
Fl Public Library Standards Member Group Wed, May 7: 12:00 ‐1:00pm Gallery
Florida Virtual Campus (Program) Thurs, May 8: 1:00 ‐2:30pm Cloister North
GLBT Library Services Support Member Group Thurs, May 8: 8:30 ‐ 9:30am Gallery
Intellectual Freedom CommiƩee Thurs, May 8: 10:30 – 11:15am Gallery
Leadership Development Member Group Thurs, May 8: 11:15 – 12:00pm Knave/Scribe
LegislaƟve CommiƩee Member Group Fri, May 9th at 7:45‐ 8:30am Gallery
Library Personnel Recruitment Member Group Wed, May 7: 2:15 – 3:15 pm Gallery
Library Technology Member Group Wed, May 7: 12:00‐1:00 pm Senate
Management and AdministraƟon Member Group (Program) Wed, May 7: 1:00 – 2:00pm Great Hall North
Membership CommiƩee Thurs, May 8: 1:00 – 2:00pm Gallery
Outreach & Programming Member Group Wed, May 7: 8:00 ‐9:00am Gallery
Planning CommiƩee Member Group Wed, May 7: 3:45 ‐ 4:45pm Senate
Public Library Directors Member Group Thurs, May 8: 12:00 – 1:00pm Senate
Public RelaƟons CommiƩee Thurs, May 8: 8:30 – 9:30am Senate
REFORMA de Florida Member Group Wed, May 7: 2:15pm ‐ 3:15pm Senate
Scholarship CommiƩee Member Group Thurs, May 8: 1:00 ‐2:00pm Senate
State University Libraries Member Group Thurs, May 8: 12:00 ‐1:00 pm Cloister North
Technical Services Member Group Thurs, May 8: 2:45 – 3:30pm Cloister North
Special Events
Wednesday
• OrientaƟon for New FLA Members and First‐Time Conference AƩendees from 8:00–9:00am in Cloister North.
• Amy Herman from the Art of PercepƟon helps kick off the Conference at our Opening Session at 9:30am.
• Poster Sessions: Come early (9:00am) and stay aŌer the Opening Session to engage with presenters.
• Exhibits open at 4:00pm in the Events Center and join us for the Exhibitor RecepƟon from 5:00‐6:00pm.
• FSU and USF invite you to their Alumni & Friends RecepƟons.
Thursday
• Performers’ Showcase comes to the conference with two sessions 10:30am‐12noon and 2:15‐3:15pm in Great Hall North.
• Watch the fast paced Lightning Rounds from 1:00‐2:00pm in Knave/Scribe.
• Friends Day! Enjoy lunch with library Friends and board members from all over the state in the Outback Veranda (Ticketed Event).
• Record your ideas on what drives excellence at your library at Leadership Voices. 2:15‐5:00pm.
• President Gladys Roberts invites you to the President’s RecepƟon in Great Hall Center from 5:30‐7:00pm for fun, scholarship
fundraising events, the Silent AucƟon and a chance to meet award‐winning authors.
Friday
• Experience cuƫng edge technology at the Cyberzone, 8:00–9:45am in Great Hall East.
• Join in the Closing Session and hear J. Jeff Kober from Disney at Work.
• Network with new and old friends for lunch (included in your registraƟon) following the closing session.

Preconference Workshop
You Are the Patron: Envisioning and Training for Excellent Library Service from
the Patron’s PerspecƟve
To envision excellence in service, library staff must learn to see service through the eyes of their
patrons. This workshop is derived from the “You Are the Visitor” training program at the world’s largest
children’s museum, which was adapted later for training university library staff in exploring customer
expectaƟons and values, with pracƟcal connecƟons to library performance guidelines. The session will
begin with a demonstraƟon of the training program using improvisaƟon and role‐playing acƟviƟes,
facilitated discussion, and applicaƟon exercises to help parƟcipants understand how patrons
experience the library. Following the demonstraƟon of the program, facilitators will guide
parƟcipants to discover ways to adapt the training process and techniques for their own libraries.
Handouts will summarize and illustrate the training process and how parƟcipants can work with their
staff to make visits to the library more open, inviƟng, and producƟve.
Speakers: Tony Stamatoplos, University of South Florida, St. Petersburg and Kari Ann Stamatoplos,
formerly with The Children's Museum of Indianapolis
Pre‐registaƟon Required.

Areas of Interest
Authors/Books
 Copyright and Fair Use: Traps and Piƞalls for Librarians
 FLA One Book, One State: Drive by Daniel Pink
 Let's Get FesƟve! ‐ How to Plan and Organize a Successful
Reading FesƟval
 Literary Excellence: Florida Book Award Winning Authors
 Mystery Writers AssociaƟon Breakfast
 Mysteries Set in Florida: Why the Sunshine State?
 RaƟng Library Materials: Censorship or Guidance?
Children/Youth Services
 Dynamic, Community‐Driven StoryƟmes That Get Results!
 Early Literacy Kits for StoryƟme and Beyond
 Envision Excellence in STEM EducaƟon: Plans and PracƟces for
Embracing Science, Technology, Engineering, and Math
 iPad Library Programs: ‘iPad Story Time’ and ‘App Chat’
 Mana‐Tweens Club
 Performer's Showcase I ‐ Performers for children
 Performer's Showcase II ‐ Performers for all ages
 StoryƟmes that Work for Children with Special Needs
 Successful STEM Programs for Children Ages 5 ‐ 11
CollecƟon Development &
Management
 Building Your Own eBook Plaƞorm from Scratch
 Envisioning Cataloging Excellence: RDA through the Eyes of
the User
 Not So Fast! ConsideraƟons While Planning a Digital Library
 Patron‐Driven AcquisiƟons, Discovery Tools , RDA, and Other
Hot Topics in Technical Services
 RaƟng Library Materials: Censorship or Guidance?
 TransiƟons: Envisioning the Future of Our "Catalogs"
InformaƟon Services/Reference
 Art of PercepƟon: Keynoter's Follow‐Up
 Changing Service Models in a Changing World
 Copyright and Fair Use: Traps and Piƞalls for Librarians
 CreaƟng & Using Learning Objects to Enhance Distance
Reference & InstrucƟon Services
 Distance Learning on Demand: CreaƟng a Student‐Friendly
Plaƞorm for InstrucƟonal Library Videos
 Envisioning Excellence through the Lenses of Undergraduate
and Graduate Students
 EPOCH: Preserving Local Legacies
 Get to Yes! Branding Your Customer Service
 Health Literacy: Librarians Reduce Health DispariƟes!
 Lawyers in Libraries
 Patrons on Performance: The Library Web as Users See It
 Rethinking Reference: If it’s Broke, Fix It!
 Sharing Our Secrets: Leƫng the World Know about Libraries’
Excellent Services
 Teaching InformaƟon Literacy to Adults & Professionals
Management/Leadership
 AŌer the Fire: Recovery from a Library Disaster
 Breathing New Life into Your Friends Group
 Changing Service Models in a Changing World
 CollaboraƟng with Strangers: Revealing Hidden Assets through
Speed MeeƟngs @ Libraries
 Friends of the Library Unify for Excellence
 President’s Program: ConversaƟon with the State Librarian
 Leadership Voices
 Librarians as Learning Leaders: Networked for Excellence in
the 21st Century
 Lightning Rounds
 Management and AdministraƟon Group Roundtable
Discussions and Business MeeƟng
 OrientaƟon for New FLA Members and First‐Time Conference
AƩendees
 Tough Talks in Tough Times: How to Handle Difficult
Discussions with Patrons and Staff with Integrity and Respect
 Turning the Tables: Assessing Student Worker SaƟsfacƟon in
Peer‐Staffing Models
 Using De Bono's Six Thinking Hats for CreaƟve Thinking,
EffecƟve Decision Making, Engaged MeeƟngs, and Faster
Problem Solving
 YOU Are the Library: Envisioning Excellence by Transforming
Your Career and Your Library
MarkeƟng/PR
 Applying EffecƟve MarkeƟng Techniques in Spanish to
Promote Library Services to LaƟno PopulaƟons
 Building ConnecƟons: CreaƟng Synergy Between Community

Partners, Grant OpportuniƟes, and Targeted Programming
 CreaƟng Social Media Customer Service Excellence
 Envisioning Your Library Customers through iMapLibraries
 Get to Yes! Branding Your Customer Service
 Let's Get FesƟve! ‐ How to Plan and Organize a Successful
Reading FesƟval
 Parents, Alumni and Libraries: What Customers Really Believe
about the Library
 Patrons on Performance: the Library Web as Users See It
 Programming and Outreach Ideas: Reimagining the Library as
a Cultural Hub
 Sharing Our Secrets – Leƫng the World Know about Libraries
Excellent Services
Outreach/Programming
 Applying EffecƟve MarkeƟng Techniques in Spanish to
Promote Library Services to LaƟno PopulaƟons Building
ConnecƟons: CreaƟng Synergy Between Community Partners,
Grant OpportuniƟes, and Targeted Programming
 Flipping Out: Envisioning the Flipped Classroom in Library
InstrucƟon and Programming
 Lawyers in Libraries
 Performer's Showcase II ‐ Performers for all ages
 Programming and Outreach Ideas: Reimagining the Library
as a Cultural Hub
 Redefining Outreach: CreaƟng a PercepƟon of Personal
Accessibility
 Performer’s Showcase for Children
Personal Development
 All about FLA/ FLA ExecuƟve Director Meet & Greet
 CollaboraƟng with Strangers: Revealing Hidden Assets through
Speed MeeƟngs @ Libraries
 ConversaƟons That MaƩer
 FLA One Book, One State: Drive by Daniel Pink
 Librarians as Learning Leaders: Networked for Excellence in
the 21st Century
 Lightning Rounds
 OrientaƟon for New FLA Members and First‐Ɵme Conference
AƩendees
 President’s Program: ConversaƟon with the State Librarian
 The Accidental Systems Librarian
 “The Past Is A Foreign Country…” ‐‐ Florida Virtual Campus
User MeeƟng and Update
 Tough Talks in Tough Times: How to Handle Difficult
Discussions with Patrons and Staff with Integrity and Respect
 Using De Bono's Six Thinking Hats for CreaƟve Thinking,
EffecƟve Decision Making, Engaged MeeƟngs, and Faster
Problem Solving
 What Do I Do Next? A Planning Model for Envisioning and
ExecuƟng Excellence in Library Programs and Services
 YOU Are the Library: Envisioning Excellence by Transforming
Your Career and Your Library
 You Are the Patron: Envisioning and Training for Excellent
Library Service From the Patron’s PerspecƟve
Teaching/Learning &
InformaƟon Literacy
 Bam! Pow! Graphic Novels, Comics, & Manga, Oh My!
Exploring Visual Literacy
 Flipping Out: Envisioning the Flipped Classroom in Library
InstrucƟon and Programming
Technology
 Building Your Own eBook Plaƞorm from Scratch
 CreaƟng Social Media Customer Service Excellence
 Envisioning Your Library Customers through iMapLibraries
 EPOCH: Preserving Local Legacies
 iPad Library Programs: ‘iPad Story Time’ and ‘App Chat’
 Not So Fast! ConsideraƟons While Planning a Digital Library
 Open Source for Excellent Patron Service
 Patrons on Performance: the Library Web as Users See It
 The Accidental Systems Librarian

Amy Herman: The Art of PercepƟon
http://aop.artfulperception.com
The ability to observe is grounded in the percepƟon of visual informaƟon and the effecƟve
arƟculaƟon of what the eye sees and what the brain interprets. Learning to reconsider how
we perceive the world around us renews the criƟcal nexus between the eye and the mind.
The Art of PercepƟon is credited with improving observaƟon and communicaƟon skills and
facilitaƟng the exchange of criƟcal informaƟon for individuals charged with establishing and
leading the strategic direcƟon of complex teams.
Hear Amy Herman at the Opening Session and in her follow‐up session.
J. Jeff Kober: Disney at Work
http://disneyatwork.com
J. Jeff Kober brings customer service ideas from Disney’s workplace to FLA! “The
Wonderful World of Customer Service at Disney” is a celebraƟon of great business
pracƟces that can be applied to your own service organizaƟon. See it from the eyes
of J. Jeff Kober, who is the foremost thought leader in benchmarking pracƟces at
Disney.
Listen to J. Jeff Kober at the Closing Session
Leadership Voices
Thursday, May 8th
Gallery, 2:15 – 5:00pm
Record your ideas on what drives excellence at your library.
Recordings will be posted, along with your picture, to the FLA
website following the conference.
Drop in any Ɵme 2:15 – 5:00pm – no appointment is necessary.
Keep in the ConversaƟon
Twitter - #flacon2014
Facebook -
Pinterest -
http://facebook.com/groups/FloridaLibraryAssociation
https://www.pinterest.com/floridalibassoc/
Instagram‒ flainstagram2

2014 Conference Program
Tuesday • Wednesday
May 6 – 9, 2014
Tuesday, May 6
1:00 – 5:00pm
PRECONFERENCE WORKSHOP: You Are the Patron
Envisioning and Training for Excellent Library Service
From the Patron’s PerspecƟve
LocaƟon: Scotland A
To envision excellence in service, library staff must learn to see
service through the eyes of their patrons. This workshop uses
improvisaƟon and role‐playing acƟviƟes, facilitated discussion,
off‐site experiences, guided reflecƟon, and applicaƟon exercises to
help parƟcipants understand how patrons experience the library.
This program is derived from the “You Are the Visitor” training
program at the world’s largest children’s museum, and was
adapted for training university library staff in exploring customer
expectaƟons and values with pracƟcal connecƟons to the RUSA
Guidelines for Behavioral Performance of Reference and
InformaƟon Providers.
Following an interacƟve demonstraƟon of the training program,
facilitators will guide parƟcipants to discover ways to adapt the
training process and techniques for their own libraries. Handouts
will summarize and illustrate the training process and how
parƟcipants can work with their staff to make visits to the library
more open, inviƟng, and producƟve.
Speakers: Tony Stamatoplos, University of South Florida and Kari
Ann Stamatoplos, The Children's Museum of Indianapolis
8:00 – 9:00am
OrientaƟon for New FLA Members and First‐Time
Conference AƩendees
LocaƟon: Cloister North
Start your conference experience with an orientaƟon especially for
new FLA members and first‐Ɵme conference aƩendees. Learn about
FLA's structure and benefits of membership. Begin building your
professional network and developing your leadership potenƟal by
learning about your state associaƟon.
Sponsor: FLA New Member Round Table
Speakers: Zedra Hawkins, Washington County Public Library; Dr.
ChrisƟe Koontz, Florida State University; Dr. Barbara SƟtes, Florida
Gulf Coast University Library; and Gladys Roberts, FLA President.
9:00 – 9:30am
Poster Sessions
LocaƟon: England/Scotland
9:30 – 11:30am
Opening Session
Sponsors: Brainfuse & Harvard‐Jolly
Welcome
RecogniƟon of scholarship recipients
Keynote Speaker Amy Herman kicks off the 2014 Conference with
the Art of PercepƟon! Find out how you can use it to enhance your
observaƟon and communicaƟon skills to enhance your personal and
profession life. FLA Awards will be presented for Library Web‐site,
Best Booth of 2013, Libraries Mean Business, BeƩy Davis Miller
Youth Services, Excellence in MarkeƟng and Public RelaƟons, Library
InnovaƟon, Maria Chavez Hernandez “Libraries Change People’s
Lives” and Outstanding Business/Media Partner.
11:30am – 12:00pm
Poster Sessions ConƟnued
1:00 – 2:00pm
Envisioning Cataloging Excellence: RDA through the
Eyes of the User
LocaƟon: Knave/Scribe
This program will cover the current impact of Resource DescripƟon
and Access (RDA) on the user experience, as well as the eventual
consequences of RDA adopƟon, FRBR‐ized catalogs, and BIBFRAME.
AƩendees will leave with knowledge of what RDA is, how to imple‐ment
it, and why implementaƟon will benefit library users and the
library community.
Sponsor: Technical Services Member Group
Speakers: Sarah Norris, New College of Florida; Jeanne Piascik,
University of Central Florida; and Shannon Schane, Everest University
5:00 –7:00pm
RegistraƟon and InformaƟon Desk Open in the
Hampton Court Booth
6:00 –7:30pm
Meet Up at the Pool
Join fellow aƩendees and meet up at the poolside Shipwreck Bar
and Castaway Grill for food and drinks.
Wednesday, May 7
RegistraƟon and InformaƟon Desk open 7:00am—
7:00pm, Hampton Court Booth.
Exhibit Hall opens 4:00—6:00pm with a recepƟon
from 5:00—6:00pm. Visit vendors and bid on Silent
AucƟon items.

FLA One Book, One State: Drive by Daniel Pink
LocaƟon: Cloister South
FLA President Gladys Roberts selected Drive: The Surprising Truth
of What MoƟvates Us by Daniel Pink as this year’s One Book, One
State Ɵtle. Drive explores scienƟfic research behind human moƟva‐
Ɵon with examples from organizaƟons using these ideas to create
change. Panelists will present highlights and interacƟve exercises
from the book and share how they’re implemenƟng its recommen‐da
Ɵons in their libraries. Join your colleagues in a discussion about
moƟvaƟng employees, patrons, and ourselves.
Sponsor: Leadership Development CommiƩee
Speaker: Krystal Bullers, Shimberg Health Sciences Library
Health Literacy: Librarians Reduce Health DispariƟes!
LocaƟon: Captain/Yeoman
Increasing health literacy reduces health dispariƟes. This
presentaƟon introduces the concept of health literacy and outlines
the impact of low health literacy on underserved communiƟes.
SoluƟons such as plain‐language and the teach‐back technique are
presented, as well as reliable online health resources. AƩendees
will leave equipped with tangible tools to use immediately in
serving their patrons.
Speaker: Nancy PaƩerson, NaƟonal Network of Libraries of Medicine
Management and AdministraƟon Group Roundtable
Discussions and Business MeeƟng
LocaƟon: Ireland
Take this opportunity to network with your colleagues in facilitated
roundtable discussions about what is important to you in your role as a
library manager. Session includes M&A Group’s business meeƟng.
Sponsor: Management and AdministraƟon Member Group
Speaker: Barbara Pickell, Clearwater Public Library System
YOU Are the Library: Envisioning
Excellence by Transforming Your
Career and Your Library
In a Ɵme of great change and organizaƟonal
uncertainty, knowing how to transfer and
transform your skill set is important in shaping
tomorrow's librarians and the libraries in which
they work. An expert in leadership, diversity,
and teambuilding, popular moƟvaƟonal speaker DeEƩa Jones will
empower you to "lead in place" through personal branding and
developing skills in yourself and others.
Sponsors: Library Personnel Recruitment and Leadership
Development CommiƩees
Speaker: DeEƩa Jones, DeEƩa Jones and Associates
2:00 – 2:15pm
Session Break
2:15 – 3:30pm
All about FLA/ FLA ExecuƟve Director Meet & Greet
Join FLA leaders and the new ExecuƟve Director to learn all about
the Florida Library AssociaƟon.
Speaker: MarƟna Brawer, FLA ExecuƟve Director
Art of PercepƟon: Keynoter's Follow Up
LocaƟon: GH Center
Join keynoter Amy E. Herman for an in‐depth discussion of her
presentaƟon, The Art of PercepƟon, based on her work training
medical students and law enforcement officers to improve their
powers of observaƟon.
Speaker: Amy Herman, Art of PercepƟon
Copyright and Fair Use: Traps and
Piƞalls for Librarians
Patrons depend on library staff to explain and
apply fair use concepts. Learn basic copyright
and fair use guidelines specific to librarians
from an experienced copyright aƩorney. This
is a fast‐paced, highly interacƟve and fun
session on a serious subject with useful hand‐outs and Q&A.
Speakers: Anne Dalton, Law and MediaƟon, Firm of Anne Dalton
Early Literacy Kits for StoryƟme and Beyond
LocaƟon: GH West
See how Broward County and Jacksonville libraries promote early
literacy skills among preschoolers. Broward’s Northwest Regional
Library produced preschool storyƟme kits for library use to encour‐age
parents to conƟnue acƟviƟes at home. Jacksonville Public
Library produced circulaƟng storyƟme kits for use in homes and
child care centers. This program discusses the kindergarten
readiness skills addressed, how to create kits and how to use the
kits in your pre‐school storyƟme program.
Speakers: Stephanie Miller and Rebekah Mitchell, Jacksonville
Public Library and Sarah Priester, Broward County Library
Envision Excellence in STEM EducaƟon: Plans and
PracƟces for Embracing Science, Technology,
Engineering, and Math
This session offers detailed step‐by‐step guidelines for streamlining
STEM planning for any audience from strategic planning through
implementaƟon and specific programming acƟviƟes. The presenta‐
Ɵon includes lively slide shows, demos of hands‐on technology
training, acƟviƟes to get everyone involved, and strategies for ap‐plying
Wednesday
instrucƟonal design principles to develop creaƟve and criƟcal
thinking skills.
Speakers: Vera Gubnitskaia, Ormilla Vengersammy, Ann Collins,
and Natalie Houston, Orange County Library System
RaƟng Library Materials: Censorship
or Guidance?
LocaƟon: GH East
A proliferaƟon of Internet sites, such as
Common Sense Media, alert parents to issues
related to language, drug abuse and violence in
children's and young adult materials. Pat
Scales, First Amendment spokesperson and
School Library Journal columnist, describes how these sites have
become tools for censors and how they threaten the librarian's role
in guiding young patrons in their reading and informaƟon needs.
Sponsor: Intellectual Freedom CommiƩee
Speakers: Robin Shader, Northwest Regional Library System and
Pat Scales, Library Consultant

Sharing Our Secrets – Leƫng the World Know about
Libraries’ Excellent Services
Are your patrons aware of the excellent electronic resources and
services available to them through their library? Find out how aca‐demic
and public librarians and media specialists have integrated
Florida Electronic Library databases, Ask a Librarian, and Florida
Memory into everyday library services. Following a demonstraƟon
of innovaƟve virtual services, panelists will facilitate a discussion
about improving communicaƟon to increase use of these services.
Speakers: Judith Ring, Florida Department of State’s Division of
Library and InformaƟon Services; Jessica Riggins, Tampa Bay Library
ConsorƟum; and Julie Pepera, Gale Cengage Learning.
3:30 – 3:45pm
Refreshment Break, Great Hall Assembly
Sponsor: Baker & Taylor
3:45 – 4:45pm
The Accidental Systems Librarian
In the past, tech savvy librarians were
asked to manage the systems at their
library as a second role. Today, libraries
seek systems librarians to manage all
technology related tasks. Engard, author
of The Accidental Systems Librarian will
introduce you to the new systems librarian.
AƩendees will learn the basics of systems librarianship, tricks of the
trade, competency informaƟon and tools to assist in making their
jobs easier.
Speaker: Nicole Engard, ByWater SoluƟons
Applying EffecƟve MarkeƟng Techniques in Spanish
to Promote Library Services to LaƟno PopulaƟons
LaƟn‐American culture includes over 20 countries and each region
has its own idiosyncraƟc use of the Spanish language. Brand your
library by reaching out to library users through fesƟvals, health
clinics, educaƟonal campaigns, and environmental events and
other community acƟviƟes using novel markeƟng efforts to raise
awareness and establish a connecƟons.
Speakers: Juan Lopez and Margie Viera, Ana G. Mendez University
Building Your Own eBook Plaƞorm from Scratch
LocaƟon: GH West
Patrons expect to access eContent at their libraries despite the
challenges of working with current eBook vendors and publishers.
Hear how the Orange County Library System implemented a hosted
eBook plaƞorm with Vufind and Adobe Content Server. Topics
covered include technology components, acquisiƟons, self
publishing and working with independent publishers.
Speakers: Ricardo Viera, Jo Ann Sampson and Griselda Clarke,
Orange County Library System
ConversaƟons That MaƩer
LocaƟon: Ireland
Join members of FLA’s ConƟnuing EducaƟon CommiƩee and
subject experts for informal round table discussions about
excellence in service through leadership/management for new
leaders (Sara Gonzalez, Seminole County Public Library); social
media (Jessica Riggins, Tampa Bay Library ConsorƟum); storyƟmes
and early learning literacy (Chris Culp, Manatee County Public
Library System); informaƟon literacy and assessment (Maryellen
Allen, USF Tampa Library); and markeƟng for public libraries (Adam
Brooks, Hernando County Public Library), as well as an open forum
table to allow for discussion on addiƟonal topics of interest to
aƩendees.
Sponsor: ConƟnuing EducaƟon CommiƩee
Programming and Outreach Ideas: Reimagining the
Library as a Cultural Hub
LocaƟon: GH East
Librarians are always looking for new ideas for their changing
environment. This session will review some unique ideas that have
added or improved services available to patrons. Find ways to
locate talent in your community by partnering with local groups to
bring adult craŌ programs and live performances to your library.
Sponsor: Outreach & Programming Member Group
Speakers: Bill Harris, Tampa‐Hillsborough Public Library System; Suvi
Morales, Palm Beach County Library System; and Marisa Meale, Palm
Harbor Library
President’s Program: ConversaƟon with the State
Librarian
LocaƟon: GH Center
Judith Ring, Director of the Florida Department of State, Division of
Library and InformaƟon Services, will discuss the Division’s
programs and services with special emphasis on its services for Florida
libraries.
Speaker: Judith Ring, State Librarian, Florida Department of State’s
Division of Library and InformaƟon Services.
Teaching InformaƟon Literacy to Adults in the World of
Wikipedia and Google
Librarians in all environments (academic, special and public) help
adults, including professionals, improve their informaƟon literacy
skills. Doing so involves challenges ranging from undiagnosed
learning disabiliƟes to poor resource knowledge to an over‐confidence
in independent searching skills. This session will share experiences
related to these issues and suggest useful soluƟons.
Speakers: Michael Maiers and Leah Berean, ITT Technical InsƟtute
4:00 – 6:00pm
Exhibit Hall Open: Exhibits and Silent AucƟon
5:00 – 6:00pm
“Meet the Exhibitors” RecepƟon
USF Library School Graduates. Where are they
now? How YOU can get there? PresentaƟon about LIS
success stories and the paths they took to get there.
LocaƟon: GH West
6:00 – 8:00pm
 USF School of InformaƟon Alumni RecepƟon.
Pre‐registraƟon Required.
LocaƟon: GH East
 FSU School of Library and InformaƟon Studies
RecepƟon. Check at the FLA registraƟon desk for details.
Wednesday

Thursday
Thursday, May 8
7:00pm, Hampton Court Booth.
Exhibits open 9:00am—4:00pm. Visit vendor booths and
bid on Silent AucƟon items.
7:00 – 8:30am
Mystery Writers AssociaƟon Breakfast
LocaƟon: GH Center
TICKETED EVENT
Join members of the Florida Mystery Writers AssociaƟon for
breakfast and hear about their latest books.
Sponsor: Mystery Writers of America, Florida Chapter
Speakers:
Joanna Campbell Slan,
S.L. Menear,
hƩp://slmenear.com
H. Terrell Griffin,
hƩp://hterrellgriffin.com
Nancy J. Cohen,
Miriam Auerbach,
8:30 ‐ 9:30am
iPad Library Programs: ‘iPad Story Time’ and ‘App Chat’
Two new programs using mobile devices in the library will be
discussed: App Chat and iPad Story Time. This session will include
sample program plans; recent research on using apps and screen
technology with children; Ɵps for choosing, seƫng up and maintain‐ing
equipment; and helpful resources for developing app collecƟons.
Speakers: Laura Doyle and Cheryl Wolfe, Tampa‐Hillsborough
County Public Library
Not So Fast! ConsideraƟons While Planning a Digital
Library
The dramaƟc rise in e‐reader and tablets sales has caused some to
propose moving to large digital collecƟons in academic libraries.
Before you ditch your print books in favor of digital ediƟons, hear
about the experience of opening a digital library at a new branch
campus. Discover what worked, what improvements were needed,
and how students, faculty, and staff ulƟmately reacted.
Speakers: Jenna SeƩles and Karene Best, Valencia College
Open Source for Excellent Patron Service
The library community is abuzz about open source soŌware (OSS).
This workshop will introduce you to OSS and what it means for
libraries, and will provide a toolbox of OSS products to enable you to
provide amazing services for your patrons without addiƟonal staff or
expense.
Speaker: Nicole Engard, ByWater SoluƟons
Parents, Alumni and Libraries: What Customers Really
Believe about the Library
LocaƟon: GH East
Unlike most studies taken from the library perspecƟve, a recent
OCLC study, Parents, Alumni and Libraries: What Customers Really
Believe about the Library, looks at parents and alumni ‐ not library
users ‐ to understand their beliefs about the campus experience and
how these beliefs influence percepƟons of the university
and the library’s role. See how the library compares with other
elements of campus life and what this means in the move to mixed
models of physical and virtual learning spaces.
Speaker: Meryl Cinnamon, OCLC
Turning the Tables: Assessing Student Worker
SaƟsfacƟon in Peer‐Staffing Models
LocaƟon: GH West
The peer model of staffing is prevalent in university libraries where
students benefit from learning to conduct library research by
working with other students. This presentaƟon will explain what an
assessment of student workers revealed about how they benefit
from the experience. The challenges of being a student library work‐er
and assisƟng one’s peers to navigate library research,
resources and services will also be addressed.
Speakers: Michelle Demeter, BridgeƩ Birmingham, and Rachel
Besara, Florida State University
9:00 – 4:00pm
Exhibit Hall open
9:30 – 10:30am
Coffee Klatch in Exhibit Hall ‐ no conflict Ɵme for
visiƟng exhibits
Sponsor: R. George & Assoc. and CreaƟve Arts Unlimited
10:30am – 12:00pm
CreaƟng & Learning Objects to Enhance Distance
Presenters will highlight best pracƟces for creaƟng online learning
objects (videos, screencasts, and interacƟve learning objects) for
enhancing library instrucƟon through the library’s web page as well
as within embedded course modules housed in the CANVAS course
management system. Find out how to use these for distance
courses and “flipped” tradiƟonal classes.
Speaker: Maryellen Allen and Adonis Amparo, University of South
Florida
Friends of the Library Unify for Excellence
Learn about promising pracƟces of Friends groups in fundraising,
communicaƟon, markeƟng and more. MarƟn County representa‐
Ɵves include Sheila Leach, winner of a 2013 FLA award for her role in
building consensus to form a countywide Friends of the Library
group while sƟll supporƟng the needs of branch libraries. This
session will also include Ɵps from Friends groups across the state
and audience parƟcipaƟon.
Speakers: Sandy Newell, Florida Department of State, Division of
Library and InformaƟon Services; Jennifer Salas, MarƟn County
Public Library; and Sheila Leach, Friends of the MarƟn County
Public Library
hƩp://www.joanna‐campbell‐slan.com
hƩp://nancyjcohen.com
hƩp://www.miriamauerbach.com

Mysteries Set in Florida: Why the Sunshine State?
LocaƟon: GH East
MulƟ‐published and award‐winning mystery authors discuss the
appeal of seƫng tales of murder and mayhem in the Sunshine
State.
Speakers: Joanna Campbell Slan, S.L. Menear, H. Terrell Griffin,
Nancy J. Cohen, and Miriam Auerbach
Performers’ Showcase I ‐ Performers for Children
LocaƟon: GH North
Preview live performances delivered on stage by entertainers
who present shows for libraries all across Florida. Chat with the
performers at their meet‐and‐greet tables. This session focuses on
children's performers.
Successful STEM Programs for Children Ages 5 ‐ 11
Learn and share ways to incorporate science, technology,
engineering, and math (STEM) into programming for children
ages 5 ‐ 11 with examples of hands‐on acƟviƟes.
Speakers: Karyn Dombrosky and Cicely Douglas, Palm Beach Coun‐ty
Library System, and Katherine Kastanis, Dunedin Public Library
Tough Talks in Tough Times: How to
Handle Difficult Discussions with
Patrons and Staff with Integrity and
Respect
LocaƟon: GH West
No maƩer how well you get along with patrons
and fellow staffers, some discussions will involve
conflict. Tough Talks® in Tough Times provides a
5‐step process (the CHECK® system) to handle difficult discussions
with integrity so that all individuals feel respected. It’s a system that
works in the library and in your personal life. This interacƟve ses‐sion
Thursday
allows parƟcipants to share experiences and ask quesƟons.
Speaker: Jean Palmer Heck, Real‐Impact, Inc.
12:00 – 1:00pm
Lunch available for purchase in the Exhibit Hall
12:15 – 1:45pm
Friends, FoundaƟons and Boards Member Group
Business MeeƟng, Awards Program and Luncheon
LocaƟon: Outback Veranda
Ticketed event
Sponsor: Friends, FoundaƟons and Boards Member Group
1:00 – 2:00pm
CollaboraƟng with Strangers: Revealing Hidden
Assets through Speed MeeƟngs @ Libraries
LocaƟon: GH West
This hands on, train the trainer session introduces the CollaboraƟng
with Strangers networking workshops sponsored by UF Libraries.
These “speed meeƟng” sessions are based on a facilitaƟve process
known as CoLAB Planning Series® which reveals and leverages
“hidden” assets among parƟcipants and their organizaƟons.
Speakers: April Hines and Bess de Farber, University of Florida
George A. Smathers Libraries
Envisioning Your Library Customers through
iMapLibraries
Supported by a grant from the InsƟtute of Museum and Library
Services, Florida State University researchers developed a web‐based
mapping applicaƟon that is freely available to help public
librarians beƩer idenƟfy the characterisƟcs of the populaƟons near
the library. This tool can facilitate the planning, outreach,
markeƟng, grant wriƟng, and advocacy efforts of Florida’s public
librarians. A demonstraƟon and real‐world examples will illustrate
how data can help Florida librarians opƟmize the public library
service decision‐making process.
Speakers: Dean Jue, ChrisƟe M. Koontz and Lorri Mon, Florida
State University
EPOCH: Preserving Local Legacies
LocaƟon: GH East
Electronically Preserving Obituaries as Cultural Heritage – or
EPOCH – enables community members to memorialize loved ones
while providing for future genealogical and local history research.
EPOCH is a free, library‐based community digital repository, allow‐ing
family members to upload obituaries, photos, and other digital
memorabilia. Learn how the project developed and non‐tradi
Ɵonal partnerships were formed and how you can implement
this in your library.
Speakers: Donna Bachowski, Melanie Higgins and ChrisƟna Perea,
Orange County Library System
Lightning Rounds
Join this fast‐paced program, where your peers share their experi‐ence
and knowledge in Ɵmed presentaƟons. The speakers and
topics are: Do our anxious students envision excellence? Rachel
Cooke, Florida Gulf Coast University and Doris Van Kampen‐Breit,
St. Leo University; The Library in Social Space, Lorri Mon, Florida
State University; GoPro in Your Library, Dan Schoonover and
Kirsten Kinsley, Florida State University; Coaching Undergraduates
to Shrink Wikipedia's Gender Gap, Michael Rodriguez, Florida State
University; Library Videos: for Student Excellence, by Excellent
Students, Carl DiNardo and Nancy Schuler, Eckerd College; 20
Graphic Novels in 300 seconds, Michael Furlong, University of Cen‐tral
Florida; I'm a Manager Now What? Things They Don't Teach
You in Library School, Jennifer Parsick, Osceola Library System
Mana‐Tweens Club
Tweens (ages 8 to 12) are acƟve readers and future volunteers.
Find out how to involve them more. Learn about monthly tween
book clubs and craŌ/culture clubs developed through partnership
among branch libraries.
Speakers: Chris Culp, Debbie Reagan and Megan Robinson,
Manatee County Public Library

1:00 – 2:30pm
“The Past Is A Foreign Country…” ‐‐ Florida Virtual
Campus User MeeƟng and Update
This session will focus on the conƟnued merging and re‐engineering
of academic library services for public universiƟes and colleges
under the umbrella of Florida Virtual Campus. Topics will include
selecƟon and implementaƟon of a single library discovery tool and
a next‐generaƟon ILS to be used by all 39 public universiƟes and
colleges. Numerous commiƩees and task forces guiding develop‐ment
of these products will have substanƟal informaƟon to share
with the session’s aƩendees. Other topics will include updates on
the acƟviƟes of FLVC’s Members Council on Library Services and a
brief update on FLVC’s broader acƟviƟes.
Speakers: Mark Adams, Donald J. Muccino, Lucy Harrison and
Linda McCarthy, Florida Virtual Campus
2:00 – 2:15pm
Session Break
2:15 – 3:15pm
Breathing New Life into Your Friends Group
This program will cover the essenƟals of Leadership Development in
your Friend's group. We will also discuss increasing awareness
about your Friend's group in your community through
Membership Development.
Sponsor: Friends, FoundaƟons and Boards Member Group
Speakers: Deborah Hohler, Friends of the Fort Lauderdale
Libraries and John GargoƩa, Friends of the West Regional Library
Lawyers in Libraries
This presentaƟon discusses the Lawyers in Libraries program which
began with Pro Bono Week in October, 2013 and which seeks to
provide librarians with informaƟon on legal resources, to answer
quesƟons about the unlicensed pracƟce of law, and to provide pa‐trons
Thursday
with guidance and referral to free legal resources.
Speakers: Judith Ring, Florida Department of State's
Division of Library and InformaƟon Services and Kathy N.
Grunewald, Esq., Florida Legal Services, Inc.
Let's Get FesƟve! ‐ How to Plan and Organize a
Successful Reading FesƟval
LocaƟon: GH West
Lake County Library System staff describe the year of planning that
made its BookFest a successful event, bringing together readers
and authors. Learn how you can do it, too.
Speakers: Jo‐Ann Glendinning, Ron Moore and Judy Buckland, Lake
County Library System
Performers’ Showcase II ‐ Performers for all ages
LocaƟon: GH North
More performers present live previews of their shows, this Ɵme
with a focus on programs for audiences of all ages. Chat with the
performers at their meet‐and‐greet tables and book a program for
your library.
Rethinking Reference: If It’s Broke, Fix It!
LocaƟon: GH East
Discover how to evaluate ailing programs and retool them success‐fully
with assessments and targeted markeƟng strategies. Strozier
Library redesigned an earlier, defunct service to provide more
visible and flexible assistance during peak research season.
“Research Coaching” lets students improve skills working one‐on‐one
or in a group with a librarian and includes a group dynamics
component.
Speakers: Melinda Babarskis and Jacque Druash, Florida State
Libraries Undergraduate Services
2:15 – 5:00pm
Leadership Voices
LocaƟon: Gallery
Join us for the 4th annual FLA Leadership Voices Project and share
your ideas on what drives excellence at your library. Drop in any‐
Ɵme and record your thoughts. Everyone is welcome and no ap‐pointment
is necessary!
Sponsor: Leadership Development CommiƩee
3:15 – 4:00pm
Refreshment Break & Door Prizes in Exhibit Hall
Sponsor: Lyngsoe Systems
4:00 – 5:00pm
AŌer the Fire: Recovery from a Library Disaster
Most have parƟcipated in disaster preparedness planning for their
libraries, but what happens when the disaster actually occurs? A
fire in a branch library in 2013 taught lessons in navigaƟng the red
tape and dealing with insurance and contractors while trying to
reopen a community resource. Learn from one who has been
through the experience.
Speakers: Adam Brooks and Mary Soto, Hernando County Public
Library
Changing Service Models in a Changing World
LocaƟon: GH West
Hear how the MarƟn County Library System changed its service
models to beƩer meet the needs of its public through innovaƟons
in mobile service, literacy services, space redesign, and digital
technology.
Speakers: JusƟn De la Cruz, Jennifer Salas, Sandy Henry, Patricia
Riker, MarƟn County Library System
Dynamic, Community‐Driven StoryƟmes That Get
Results!
Create dynamic, community‐driven storyƟmes and babyƟmes easily
and at no addiƟonal cost. Hear how the Maitland Public Library
draws record crowds using mulƟmedia and tradiƟonal storyƟme
elements. Topics to be covered include: highlighƟng local talent
and community members of different cultures; easy‐to‐implement
puppet shows; simple skits and musical instruments to enliven

songs and stories; and incorporaƟng nonficƟon. View sample
craŌs, tons of programming ideas and much more in this intensive
workshop!
Speakers: Jonathan Dolce and Mary Daniels, Maitland Public Library
Literary Excellence: Florida Book Award Winning
Authors
Engage with recipients of the 2013 Florida Book Award as they read
excerpts from their award‐winning books and discuss their works.
Authors include: Laura Lee Smith, Rick Kilby and Mary Lois Sanders.
TransiƟons: Envisioning the Future of our "Catalogs"
Presenters will discuss the transiƟon from a tradiƟonal ILS to a
cloud‐based library resource management system with specific
examples of the planning process and implementaƟon of the
system. Also included: the unforeseen strengths, weaknesses,
opportuniƟes, and challenges the new system has engendered.
Speakers: Darla Asher, Doris Van Kampen‐Breit and Elizabeth
Henry, Saint Leo University
What Do I Do Next? A Planning Model for Envisioning
and ExecuƟng Excellence in Library Programs and
Services
LocaƟon: GH East
Stuck on a project? Bring a list of actual projects you’re facing so you
can work on them during this interacƟve program. Explore five steps to
successful planning through the applicaƟon of a simple model. Drawn
from David Allen’s classic book, Geƫng Things Done, this session offers
pracƟcal Ɵps to help you envision success, brainstorm effecƟvely, and
get over the hump of deciding the next acƟon.
Speaker: Douglas Crane, Palm Beach County Library System
5:30 – 7:00 pm
FLA President’s RecepƟon
Conference Badge Required
LocaƟon: GH Center
Sponsor: SirsiDynix
Join in the fun! Enjoy refreshments while supporƟng FLA’s
scholarship program. Bid on Silent AucƟon items, try the Wine Toss
and look for a winning Ɵcket in the 50/50 Raffle! Florida Book
Award Authors will be at the event for book signing.
Thursday • Friday
Friday, May 9
8:30 – 9:30am
Bam! Pow! Graphic Novels, Comics, & Manga,
Oh My! Exploring Visual Literacy
Why does visual literacy maƩer in academic libraries? This program
will include descripƟons of visual literacy formats, what visual litera‐cy
means, how to start a graphic novel collecƟon in an academic
library, and how to create a reading event based on a graphic novel.
Speaker: Gricel Dominguez, St. Thomas University Library
Building ConnecƟons: CreaƟng Synergy Between
Community Partners, Grant OpportuniƟes, and
Targeted Programming
LocaƟon: GH West
Developing strong community Ɵes and focusing on community
needs are criƟcal if the library is to remain relevant. Find out how
conversaƟons with community organizaƟons led to programming
grants which increased students' skills in reading, problem solving,
and technology literacy.
Speakers: Edward Booker, Danielle King, Tammy Erikstrup and
Marilyn John, Orange County Library System; and Nicole C. Yello,
UCF Graduate School of EducaƟon
Patron‐Driven AcquisiƟons, Discovery Tools, RDA and
Other Hot Topics in Technical Services
This panel of technical services librarians will share views on the
topics of RDA, PDA, and discovery tools replacing convenƟonal
OPACs. ImplicaƟons of these growing trends on user experience
and expectaƟons will be discussed.
Sponsor: Technical Services Member Group
Speakers: Sarah Norris, New College of Florida; Jeanne Piascik,
University of Central Florida; Hilary Wagner, Rasmussen College
Patrons on Performance: the Library Web as Users
See It
Users don't disƟnguish between the library and its website. A
library that can be accessed on all devices needs a simple, perfor‐mance‐
driven design. This energeƟc, usability‐driven talk starts with
the quesƟon: what comes aŌer responsive design? The focus is on
developing user‐centric web sites.
Speaker: Michael Schofield, Nova Southeastern University
Redefining Outreach: CreaƟng a PercepƟon of
Personal Accessibility
An academic library can be inƟmidaƟng to undergraduates with
liƩle research experience. Hear how outreach efforts help students
to perceive library staff as approachable and personally accessible.
Examples of outreach events, interacƟve displays, how‐to Ɵps on
implementaƟon, and student feedback will be shared and the
session will include an interacƟve component demonstraƟng how
student parƟcipaƟon is encouraged.
Speakers: Heather Snapp and Melissa Minds VandeBurgt, Florida
Gulf Coast University
12pm, Lower Level at the Hampton Court Booth.
8:00 – 8:30am
Coffee Klatch in Great Hall Assembly
8:00 – 9:45am
FLA Cyber Zone
LocaƟon: GH East
Explore cuƫng edge technology programs and devices with your
colleagues.

Using De Bono's Six Thinking Hats for
CreaƟve Thinking, EffecƟve Decision
Making, Engaged MeeƟngs, and Faster
Problem Solving
LocaƟon: GH Center
De Bono's Six Thinking Hats is a simple, fun, and
effecƟve technique that helps organizaƟons
develop effecƟve communicaƟon to sƟmulate creaƟve problem
solving and increase producƟvity.
Speaker: Linda Marie Golian‐Lui, Kennesaw State University
9:30 – 9:45am
Session Break
9:45 – 10:45am
Distance Learning on Demand: CreaƟng a Student‐
Friendly Plaƞorm for InstrucƟonal Library Videos
InstrucƟonal library videos are an essenƟal component of distance
librarianship and serve as invaluable resources for students unable
to partake in synchronous library training. Organizing and updaƟng
these videos can be daunƟng, especially when facing obstacles such
as loss of original video files, decentralized access points, and
viewing incompaƟbiliƟes among devices. Learn how InstrucƟonal,
Reference, and Web Services librarians worked together to create a
mobile‐first video plaƞorm overcoming issues of usability,
accessibility, incompaƟbility, and project management in order to
provide their distance students with on‐demand library instrucƟon.
Speakers: Michelle Keba, Jamie Segno and Michael Schofield, Nova
Southeastern University
CreaƟng Social Media Customer
Service Excellence
LocaƟon: GH Center
Customer expectaƟons of social media sites
conƟnue to change rapidly. In this session,
you’ll learn how to: help your library achieve
excellent customer service in social media;
employ a proven social media markeƟng
approach that keeps people coming back;
respond (not react) to five primary social
customer types on TwiƩer, Facebook and
other social media pages; and uƟlize a method of collecƟng and
responding to customer complaints.
Speaker: Andrew Sanderbeck, PCI Webinars
Envisioning Excellence through the Lenses of Under‐graduate
Friday
LocaƟon: Senate
This presentaƟon will share low‐cost usability tesƟng methods and
the results of the focus groups to re‐create the experience of
students visiƟng FIU’s new library website. The perspecƟves of FIU
undergraduate and graduate students relate different perspecƟves
on what a library website should be like and how it should serve the
students.
Speakers: Ava Iuliano and Sarah J. Hammill, Florida InternaƟonal
University
Flipping Out: Envisioning the Flipped Classroom in
Library InstrucƟon and Programming
“Flipped” or “reversed” instrucƟon is a method of teaching whereby
instructors post lectures online for students to review before class.
Then, in lieu of a lecture‐style presentaƟon, instructors ask students
to complete exercises, applying the knowledge/skills they learned
from pre‐class preparaƟon. AƩendees will learn about “flipped in‐struc
Ɵon,” be able to assess whether and to what extent they can
apply it to their programs and will have access to a free online toolkit
for addiƟonal literature and technical resources to guide them in the
creaƟon of a flipped instrucƟon approach.
Speakers: Elizabeth Outler, Shamika Dalton, and Loren Turner,
Lawton Chiles Legal InformaƟon Center, Fredric G. Levin College of
Law, University of Florida
Get to Yes! Branding Your Customer Service
The Jacksonville Public Library developed a plan to realign all of its
21 locaƟons to a recognizable, customer‐focused service model that
strives for excellent interacƟons. Training sessions
incorporated customer feedback, mystery shopping results and
benchmarked successes from other library systems and businesses.
AƩendees will learn how JPL created a plan that benefits their
customers and reduces staff stress using humor, videos and real‐life
examples. Presenters will offer pracƟcal suggesƟons, Ɵps and
resources that aƩendees can take back to their libraries to refresh
their own customer service models.
Speakers: Ron Block and Julie McNeil, Jacksonville Public Library
Librarians as Learning Leaders: Networked for
Excellence in the 21st Century
LocaƟon: GH West
Librarians as Learning Leaders is an in‐house network created to
maintain relevance and connect with library customers through
shared learning and collaboraƟon with library management.
Measurable results include improved staff morale and an increased
focus on creaƟng excellence in customer experiences. PracƟcal Ɵps
for overcoming barriers, nurturing a learning organizaƟon, creaƟng a
work environment conducive to creaƟvity and innovaƟon, and
moving project ideas to successful outcomes will be included.
Speakers: Sandy Mayer and Wendi Bost, Orange County Library
System
StoryƟmes that Work for Children with Special Needs
Children’s librarians will share lessons learned over ten years of
welcoming children with special needs and their families into
storyƟmes and the library. They’ll give specific examples of stories,
acƟviƟes, resources, piƞalls, achievements, and other helpful Ɵps.
Speakers: Diane Keyes and Sara White, Seminole County Public
Library System
11:00 – 12:30pm
Closing Session and Business MeeƟng
Awards PresentaƟon
LocaƟon: GH North
Speaker J. Jeff Kober brings customer service ideas from Disney’s
workplace to FLA! “The Wonderful World of Customer Service at

Disney” is a celebraƟon of great business pracƟces that can be
applied to your own service organizaƟon. FLA Awards will be
presented for: Friends, FoundaƟons and Boards Outstanding Mem‐ber,
Librarian of the Year, Library of the Year, LifeƟme Achievement,
and FLA Leader of the Year.
12:30 – 1:30pm
Networking Lunch (included with your registraƟon)
Conference Badge Required
GH North
Meet up with new and old friends for lunch and to conƟnue the
conversaƟon.
1:45 – 4:00pm
FLA ExecuƟve Board MeeƟng
LocaƟon: Cambridge Room
Open to all FLA Members.
New in 2014! Lightning Rounds
Energize yourself by listening to fast‐paced 5‐minute
presentaƟons from colleagues or apply to present your own.
Be part of this new program!
Performers’ Showcases
Preview top performers for your library
Performers’ for Children
Thursday at 10:30am
Performers’ for All Ages
Thursday at 2:15pm
Networking Lunch
Meet up with new and old friends for lunch and to
conƟnue the conversaƟon. Included in your conference
registraƟon at no addiƟonal cost.
LocaƟon: Great Hall North
Friday at 12:30pm
Thursday, 1‐2pm, Great Hall Center
Cyberzone
Share cuƫng edge technology programs and
devices with your colleagues.
Great Hall East, Friday, 8—9:45am

AlphabeƟcal Roster of Exhibitors
OrganizaƟon/Company Booth #
3M Library Systems 312
AWE 212
Baker & Taylor 600 & 602
Bibliotheca 109
Bits N Pieces Puppet Theatre 704
Bound to Stay Bound Books 211
Brainfuse 300
Brodart Company 104
Burrow Library Services 103
ByWater SoluƟons 115
Choice Security Systems 202 & 204
Colibri Systems North America,
Inc. 113
Combined Book Exhibit 706, 708, 710
CreaƟve Arts Unlimited, Inc. 700 & 702
DLSG at Image Access 306
DoDad's Lab 409
DVA, Inc. 410
Eason Associates 514 & 516
EBSCO 110
FaxScan24 Fax & Scan Service 111
Findaway World 612
Florida AssociaƟon for Media in
EducaƟon 610
Florida Library AssociaƟon 506
Florida Library Designs, Inc. 205
Florida State University, School of
InformaƟon 504
Florida Virtual Campus 305
Gale 201
Grey House, Salem Press & Finan‐cial
RaƟngs Series 408
Harvard Jolly Architecture 101
HPFI ‐ Eykon 210
Image One CorporaƟon 508
Ingram Content Group 108
InnovaƟve Interfaces 401
LibLime, a Division of PTFS 215
Library Interiors of Florida 114
LYRASIS 302
OrganizaƟon/Company Booth #
Magazine SubscripƟon Service Agency 316
Mergent, Inc. 112
Midwest Tape 309
Mumford Books 100
NaƟonal LTC Brokers 317
OCLC 303
OdiloTID 604
Orange County Library System 217
OverDrive 310
Oxford University Press 308
PBS EducaƟonal Media 107
Polaris Library AssocaƟon 403
PRIDE Enterprises 417
Pronunciator 307
ProQuest 608
R. George & Associates 614
Random House 216
Recorded Books 301
ReferenceUSA 404
Sebco Books 402
Showcases 207
SirsiDynix 200
Source Interiors, LLC 400
Springer Science & Business Media 102
Springshare 502
Tampa Bay Library ConsorƟum 106
TECH LOGIC 206 & 208
The A.D. Morgan CorporaƟon 405
TLC‐‐The Library CorporaƟon 407
U.S. CiƟzenship and ImmigraƟon Services 606
UF/IFAS EDIS Website and Extension
Bookstore 213
University Press of Florida 500
Urban Libraries Council 209
Wolters Kluwer Health ‐ Ovid 304
Workspace Technology, Inc. 214
World Book, Inc. 203
WT Cox InformaƟon Services 406

Exhibitor InformaƟon
3M Library Systems, Booth # 312
www.3M.com/us/library
Linda Burns, lburns2@mmm.com
3M Library Systems help libraries connect with communiƟes. 3M is the
global leader in self check out materials handling, RFID, and ebook
lending.
AWE, Booth # 212
www.awelearning.com
Brian Aertker, aertkerb@awelearning.com
AWE is a provider of digital learning soluƟons to schools, libraries,
child care centers, and other educaƟonal enƟƟes. We offer both
stand‐alone computer work staƟon and web‐based products.
Baker & Taylor, Booth # 600 & 602
www.baker‐taylor.com
Fred Harvey, fred.harvey@baker‐taylor.com
Baker & Taylor, Inc. is a global informaƟon and entertainment services
company offering print and digital books, and entertainment products
along with value‐added services to libraries, educaƟon insƟtuƟons and
retailers.
Bibliotheca, Booth # 109
www.bibliotheca.com
David Parks, d.parks@bibliotheca.com
Bibliotheca creates scalable self‐checkout, RFID, security and AMH
soluƟons for libraries. Our soluƟons offer unparalleded integraƟon
with ILS systems as well as intuiƟve interfaces.
Bits N Pieces Puppet Theatre, Booth # 704
www.puppetworld.com
Jerry Bickel, jerry@puppetworld.com
Puppet performances of classic children's stories, internaƟonal stories,
and workshops.
Bound to Stay Bound Books, Booth # 211
www.btsb.com
Lori Smith, sales@btsb.com
Prebound juvenile library books with full processing and automaƟon
support available.
Brainfuse, Booth # 300
www.brainfuse.com
Jack Rothstein, jrothstein@brainfuse.com
Brainfuse is leading provider of live online tutoring and job search
services. With HelpNow, JobNow, and LearnNow, patrons receive
comprehensive assistance in academics, tesƟng, and job search.
Brodart Company, Booth # 104
www.brodartbooks.com
Jamie Cutlip, jamie.cutlip@brodart.com
Driven by 75 years of experience as a leader of library needs, Brodart
conƟnuously raises the bar to upgrade insƟtuƟons with books,
supplies, and furniture, while always providing unparalleled support.
Burrow Library Services, Booth # 103
www.duraboundbooks.com
David Burrow, david4books@aol.com
ByWater SoluƟons, Booth # 115
www.bywatersoluƟons.com
Nathan Curulla, nate@bywatersoluƟons.com
Implementaion and Support of the Koha Open Source Integrated
Library System.
Choice Security Systems, Booth # 202 & 204
www.choicesecurity‐systems.com
Eric Snyder, eric@choicesecuritysystems.com
Choice Security Systems is the authorized Checkpoint Systems and
D‐Tech distributor for Florida, offering book security systems, self‐checkouts,
vending machines and automaƟc traffic counters.
Colibri Systems North America, Inc., Booth # 113
www.colibriusa.com
Bob Bodzenski, bbodzenski@colibriusa.com
Colibri has a unique automaƟc book covering system that can form fit
to hard or soŌ covered books in 20 seconds.
Combined Book Exhibit, Booth # 706, 708, 710
www.combinedbook.com
Jon Malinowski, jon@combinedbook.com
A subject arranged collecƟon of books from a variety of authors and
publishers.
CreaƟve Arts Unlimited, Inc., Booth # 700 & 702
www.creaƟveartsinc.com
Roger Barganier, sandra@creaƟveartsinc.com
CreaƟve Arts Unlimited, Inc. is a design/build firm providing high‐quality
displays, furnishings, signage, and other architectural elements for
libraries, museums, hospitals, retail stores, and hotels.
DLSG at Image Access, Booth # 306
www.imageaccess.com/dlsg
Ian Minnerly, ian.minnerly@imageaccess.com
The Digital Library Systems Group offers the best hybrid‐library
digiƟzaƟon products possible at prices that virtually any academic or
research library can afford.
DoDad's Lab, Booth # 409
www.dodadslab.com
Darren Casteel, darren@creaƟveartstore.com
DoDad’s Lab is a live, interacƟve program that combines colorful props,
wacky science experiments, puppetry and character educaƟon. DoDad’s
Lab provides a safe and pracƟcal way to support the teaching of values
and get children excited about learning in a creaƟve and fun way.
DVA, Inc., Booth # 410
www.dvalibrary.com
Nathalie Manecchia, nathalie@dva.com
We are a full‐service distributor of DVDs, Blu‐Rays, Audio books, both
new and previously viewed. We also offer full processing and MARC
record cataloging services, standing order programs and more.
Eason Associates, Booth # 514 & 516
Sam & Gwen Eason, easonlibrary@comcast.net
Quality library books for all ages and ebooks.
EBSCO, Booth # 110
www.EBSCO.com
Louis Sooklal, lsooklal@ebsco.com
EBSCO provides e‐journal, e‐book and e‐journal package and print
subscripƟons, e‐resource management tools, full‐text and secondary
databases, and related services for all types of libraries, research
organizaƟons and corporaƟons.
FaxScan24 Fax & Scan Service, Booth # 111
www.faxscan24.com
John Davey, jdavey@faxscan24.com
FaxScan24 is an affordable and easy‐to‐use self‐service fax & scan kiosk.
Patrons can easily send faxes and email scanned documents using credit,
debit or prepaid fax cards as payment. No library cost. No staffing
required.
Findaway World, Booth # 612
www.findawayworld.com
Kim Blazek, kblazek@findawayworld.com
Preloaded digital media players.
Florida AssociaƟon for Media in EducaƟon (FAME), Booth # 610
www.floridamedia.org
Pat Dedicos, pat.dedicos@me.com
FAME advocates for every student in Florida to be involved in and have
open access to a quality school library media program administered by a
highly competent, cerƟfied library media specialist.
Florida Library AssociaƟon, Booth # 506
www.flalib.org
MarƟna Brawer, marƟna.brawer@comcast.net
FLA provides opportuniƟes for librarians to advance their skills to
maintain effecƟveness in the new informaƟon age and serves as a
legislaƟve advocate for excellence in all types of library service within
the State.
Florida Library Designs, Inc., Booth # 205
www.wemovelibraries.com
Jeff Fischer, jeff@wemovelibraries.com
We Move Libraries; We provide a mulƟtude of services including
relocaƟon of collecƟons; we offer sales, service and installaƟon of high‐density
mobile storage systems, library shelving, filing systems, and
custom wooden furnishings. We install RFID library security and
automaƟon products.
Florida State University, School of InformaƟon, Booth # 504
www.slis.fsu.edu
Howard Rodriguez Mori, lross@admin.fsu.edu
Online graduate Masters in Library & InformaƟon Studies.

Florida Virtual Campus, Booth # 305
www.flvc.org
Lauren Sproull, lsproull@flvc.org
FLVC provides library and academic support services for more than
one million public university and college students, faculty, and staff
throughout the state.
Gale, Booth # 201
www.gale.cengage.com
Shannon Ostrowski, shannon.ostrowski@cengage.com
Gale, part of Cengage Learning, serves the world's informaƟon and
educaƟon needs through its vast and dynamic content pools, which
are used by researchers in libraries, schools, and online.
Grey House, Salem Press & Financial RaƟngs Series, Booth # 408
www.greyhouse.com
Brian Ahern, bahern@greyhouse.com
Grey House, Salem Press, H.W. Wilson & Financial RaƟngs Series –
Four district product lines designed to provide high quality print and
online reference material for public, academic and high school
libraries.
Harvard Jolly Architecture, Booth # 101
www.harvardjolly.com
Ward Friszolowski, w.friszolowski@harvardjolly.com
Harvard Jolly Architecture was founded in 1938, and offers services in
architecture, interior design and landscape architecture, master
planning, programming, sustainable design, building informaƟon
modeling (BIM) and 3D visualizaƟon.
HPFI ‐ Eykon, Booth # 210
www.hpfi.com
Michelle Temple, michellet@hpfi.com
SoŌ seaƟng, café seaƟng, case goods, fabrics, digital photos on fabric
through dye subliminaƟon, wall coverings, flooring, window coverings.
Image One CorporaƟon, Booth # 508
www.image‐1.com
Tony Bush, tonyb@image‐1.com
The Image One suite of Content Management and Document Imaging
products and services focuses on helping our clients increase their
business producƟon while reducing internal and external risk
Ingram Content Group, Booth # 108
www.ingramcontent.com
Karen Kendig‐Horner, karen.horner@ingramcontent.com
Ingram Content is the world's largest and most trusted distributor of
physical and digital content.
InnovaƟve Interfaces, Booth # 401
www.iii.com
Martha GeƩys, mgeƩys@iii.com
InnovaƟve creates cuƫng‐edge products that allow libraries to
succeed in a modern technology environment and connects with
thousands of libraries of all types in over 50 countries.
LibLime, a Division of PTFS, Booth # 215
www.liblime.com
Mana Laude, mlaude@liblime.com
LibLime supports LibLime Koha‐‐ an open source ILS choice for
consorƟa and union catalogs; LibLime Academic Koha‐ for academic
librarians; and the EDI‐compliant GetIT acquisiƟons module.
Library Interiors of Florida, Booth # 114
www.libraryinteriors.com
Jeff Hunt, jeff.hunt@libraryinteriors.com
We work with educators to interpret programmaƟc needs into
physical reality. In addiƟon to new furnishings, our consulƟng service
also includes reconfiguraƟon of exisƟng Media Centers and Computer
Labs.
LYRASIS, Booth # 302
www.lyrasis.org
Carola Blackwood, carola.blackwood@lyrasis.org
LYRASIS collaborates with member libraries and cultural heritage
organizaƟons to create, access and manage informaƟon, especially
digital content, while increasing buying power. Please visit
www.lyrasis.org.
Magazine SubscripƟon Service Agency, Booth # 316
www.magazinesubservagy.net
Richard Emmons, info@mssa‐fl.com
We are a small, independent subscripƟon agency. We handle over
250,000 publicaƟons. Our target markets are libraries and professional
offices. When available, we provide "free replacement" issues to our
customers.
Mergent, Inc., Booth # 112
www.mergent.com
Jeff Jones, jeff.jones@mergent.com
Mergent, Inc. is a leading provider of business and financial informaƟon
on global publicly listed companies and has partnered with D&B® to
provide several online/print soluƟons.
Midwest Tape, Booth # 309
www.midwesƩapes.com
Eric Timm, erict@midwesƩapes.com
Midwest Tape is a full service AV vendor providing movies, music, audio
books, and now a new digital AV service called HOOPLA. HOOPLA
provides digital movies, music, audio books, and television.
Mumford Books, Booth # 100
www.books‐library.com
Doug McNamara, dougmcn@mumford.fdn.com
We are a wholesaler that sells books to libraries.
NaƟonal LTC Brokers, Booth # 317
Thomas Collica, tcollica@gmail.com
Life and Long Term Care Insurance
OCLC, Booth # 303
www.oclc.org
Donna Gehring, gehring@oclc.org
Visit the OCLC booth for OCLC service demos, including OCLC WorldShare
Management Services, which streamline library operaƟons, and our new
OCLC WorldShare Interlibrary Loan service, now available to US libraries.
OdiloTID, Booth # 604
www.odiloƟd.com
Mercedes López, mercedes@odiloƟd.es
OdiloTID® is a leading provider of library automaƟon soluƟons, offering a
comprehensive product suite for the discovery, management, and distri‐bu
Ɵon of all library materials; physical and digital.
Orange County Library System, Booth # 217
www.ocls.info
Donna Bachowski, bachowski.donna@ocls.info
EPOCH (Electronically Preserving Obituaries as Cultural Heritage) is a free
resource for Florida residents to preserve their loved ones' legacies.
OverDrive, Booth # 310
www.overdrive.com
Jason Sockel, jsockel@overdrive.com
Create your Virtual Branch! OverDrive® enables you to offer bestselling
audiobooks, eBooks, music and video‐‐online 24/7‐‐from your library’s
website.
Oxford University Press, Booth # 308
hƩp://global.oup.com/academic/;jsession
Jenifer Maloney, jenifer.maloney@oup.com
Oxford University Press is one of the leading innovators in academic
research, publishing the world’s leading scholarly works in a wide range
of subjects.
PBS EducaƟonal Media, Booth # 107
www.shopPBS.org/teachershop
Bonnie Lambert, bmlambert@pbs.com
Fulfill your patron's quest for knowledge with the most sought‐aŌer
resources from PBS EducaƟonal Media! There's something for everyone
to open the door of discovery. Choose from more than 1,500 Ɵtles.
Polaris Library AssocaƟon, Booth # 403
www.polarislibrary.com
Candice Gwen Oliver, Candice.oliver@polarislibrary.com
Polaris Library Systems provides public libraries with a leading ILS that
boosts producƟvity, improves patron saƟsfacƟon, and transforms how
librarians connect, communicate, and collaborate in the modern world.
PRIDE Enterprises, Booth # 417
www.pride‐enterprises.org
Jim Smith, jsmith@pride‐enterprises.org
PRIDE manufactures furniture with a wide range of funcƟons and styles.
In addiƟon to products offered in our catalog, PRIDE will modify or
custom design items to fit your needs.
Pronunciator, Booth # 307
www.pronunciator.com
Robert Savage, Robert.savage@pronunciator.com

Online language‐learning service with 80 languages, ESL for 50 non‐
English languages, movies, music, phrasebooks, audio lessons, scored
quizzes, a Custom Course Designer, and more.
ProQuest, Booth # 608
www.proquest.com
Sean Keough, sean.jeough@proquest.com
ProQuest® connects people with veƩed, reliable informaƟon. Key to
serious research, ProQuest includes Bowker®, Dialog®, EBL®, ebrary®,
Serials SoluƟons® businesses, and the RefWorks®, Pivot™ and
Summon® services.
R. George & Associates, Booth # 614
www.rgeorge.com
Mary Bickel, info@rgeorge.com
R. George & Associates, Inc. are Library Furnishings specialists. Services
include, space planning & layout, budget esƟmates, 3‐D renderings,
interior design coordinaƟon, project management, and professional
installaƟon.
Random House, Booth # 216
www.randomhouse.com/library
Sharon Parker, sparker@randomhouse.com
Random House, LLC is the world's largest English language trade book
publisher and includes many presƟgious imprints and distribuƟon
lines, publishing some of the foremost writers of our Ɵme.
Recorded Books, Booth # 301
www.recordedbooks.com
Brian Gilbert, bgilbert@recordedbooks.com
Recorded Books offers unabridged audiobooks & ebooks, digital
databases, lanugage‐learning programs, films, and other audio and
digital products for public & university libraries. Thousands of Ɵtles
are available.
ReferenceUSA, Booth # 404
www.referenceusa.com
Bill Carlson, bill.carlson@infogroup.com
ReferenceUSA is a powerful online reference and research tool
providing library cardholders instant, real‐Ɵme access to accurate,
in‐depth informaƟon on 24 million U.S. businesses and 235 million U.S.
residents.
Sebco Books, Booth # 402
www.SebcoBooks.com
Karen Clem, karen@sebcobooks.com
Sebco Books is a distributor of print books and eBooks for Pre‐K
through Adult from various, library pblishers. Visit
www.SebcoBooks.com for more informaƟon.
Showcases, Booth # 207
www.showcases1.com
Jennifer Brower, showcases1@aol.com
We are a women owned Florida based company serving the library
community for almost three decades. We specialize in all your audio‐visual
packaging and library supply needs. 41,000+ products...One Call
Does It All!
SirsiDynix, Booth # 200
www.sirsidynix.com
Bacari Nelson, bacari.nelson@sirsidynix.com
Developing and delivering robust technology for library staff and users.
Providing dedicated service beyond the soŌware. CulƟvaƟng a
community of SirsiDynix librarians to ensure a bright future for
libraries everywhere.
Source Interiors, LLC, Booth # 400
www.sourceinteriors.net
John Cumming, johnc@sourceinteriors.net
Library Furniture, Shelving, Displays
Springer Science & Business Media, Booth # 102
www.springer.com
Victor Lao, victor.lao@springer.com
Springer Science+Business Media is a leading global scienƟfic
publisher, providing academia, scienƟfic insƟtuƟons and corporaƟons
with quality content via innovaƟve products and services. Springer
publishes roughly 2,000 journals and 7,000 new books each year.
Springshare, Booth # 502
www.springshare.com
Bill Kessler, bill@springshare.com
Creators of Libguides, Libanswers, LibanalyƟcs, and Libcal web apps for
libraries of all types and sizes. We help librarians share knowledge and
delight patrons.
Tampa Bay Library ConsorƟum, Booth # 106
www.tblc.org
Jessica Riggins, rigginsj@tblc.org
The Tampa Bay Library ConsorƟum, Inc. (TBLC) is a nonprofit mulƟ‐type
library cooperaƟve that works with libraries – public, academic, special
and K‐12.
TECH LOGIC, Booth # 206 & 208
www.tech‐logic.com
Jessica Evans, tdalbec@tech‐logic.com
Tech Logic is the leading provider of Automated Material Handling
systems, material return drops, and barcode and RFID check‐in and
check‐out systems. Our material handling systems are designed to meet
the needs of libraries of all sizes, and can be customized for any space.
The A.D. Morgan CorporaƟon, Booth # 405
www.admorgan.com
David Wade, dwade@admorgan.com
We serve you as Award Winning ConstrucƟon Managers of Library and
Media FaciliƟes and will make your next project a great experience!
TLC‐‐The Library CorporaƟon, Booth # 407
www.tlcdelivers.com
John Burns, jburns@tlcdelivers.com
The Library CorporaƟon serves the automaƟon and cataloging needs of
more than 4,400 libraries worldwide.
U.S. CiƟzenship and ImmigraƟon Services, Booth # 606
www.uscis.gov/ciƟzenship
Alanna Rosenberg, alanna.rosenberg@uscis.dhs.gov
U.S. CiƟzenship and ImmigraƟon Services’ Office of CiƟzenship leads
iniƟaƟves to promote ciƟzenship awareness and demysƟfy the
naturalizaƟon process for aspiring ciƟzens and supports immigrant‐serving
organizaƟons.
UF/IFAS EDIS Website and Extension Bookstore, Booth # 213
hƩp://edis.ifas.ufl.edu
Diana Hagan, dihagan@ufl.edu
UF/IFAS Extension Bookstore and EDIS website offer research‐based
resources by University of Florida faculty on subjects including
agriculture, small farms, and gardening; health, relaƟonships and
finances; water, sustainability, and environment.
University Press of Florida, Booth # 500
www.upf.com
Teal Amthor‐Shaffer, tas@upf.com
The University Press of Florida, established in 1945, is the scholarly
publishing arm of the Florida State University System. It is your source for
great books about history, culture, literature, the arts, natural history,
gardening, and cooking in Florida.
Urban Libraries Council, Booth # 209
www.libraryedge.org
Alison Saffold, asaffold@urbanlibraries.org
Edge is a new management and leadership tool for public libraries. Led
by the Urban Libraries Council and funded by the Bill & Melinda Gates
FoundaƟon, Edge help libraries assess and improve public access
technology services to beƩer serve communiƟes.
Wolters Kluwer Health ‐ Ovid, Booth # 304
www.ovid.com
Diane Campagnes, diane.campagnes@wolterskluwer.com
Wolters Kluwer Health ‐ Ovid is an informaƟon provider offering online
allied health, nursing and medical journals, books and databases to
colleges and universiƟes, medical and nursing schools and public
libraries.
Workspace Technology, Inc., Booth # 214
www.workspacetechnology.com
Scoƫ Powers, scoƫ@workspacetechnology.com
collaboraƟve furniture, custom desks and end panels, tables, seaƟng,
shelving, media storage, compact shelving and art storage systems.
World Book, Inc., Booth # 203
www.worldbook.com
Jerry Newberry, jerry.newberry@worldbook.com
World Book, Inc. provides digital and print resources for the library and
classroom.
WT Cox InformaƟon Services, Booth # 406
www.wtcox.com
Shannon Caison, scaison@wtcox.com
WT Cox offers serials management services and a host of integrated
soluƟons including staƟsƟcs and analyƟcal tool, A‐Z List, Link Resolver,
ERM soluƟon, and more.

Poster Sessions
Poster Sessions will be before and aŌer the Opening Session on Wednesday, from 9:30am
Poster Session Titles Presenters
Assessing our Member’s Needs: 2013 FLA Survey Highlights Hilary Wagner, Jacalyn Bryan & Alyssa Koclanes 2A
Building BeƩer Libraries for Graduate Students through
Jessica Evans Brady & Rachel Besara 6B
Ethnographic Study
Changing the World One Seed at a Time: Dunedin Public
Library Seed Library
Phyllis Gorshe, Katherine Kastanis & Olivia Wilson 7B
CollaboraƟve S.T.E.M. Programming for School‐age Children KrisƟna KnoƩ 10B
ConsolidaƟng Access to Florida’s Historical Environmental
Susan Stover & Alyson Gamble 12B
Records
CreaƟng and CuraƟng Digital Professional Learning Networks Michael Rodriguez 11B
Daleks, Deathstars, and Dirigibles: CreaƟng your own
Sabrina Smith & Amy Jones 5A
library comic‐con.
Do our anxious students envision excellence? Rachel Cooke & Doris Van Kampen‐Breit 12A
Drop in Library Workshops ‐‐ The Thrill of Victory or the Agony
Carol Maksian 15B
of Defeat?
Envision Excellence Through Staff Development Jenny Ransone, Kelly Friesen and Suzanne Brown 14B
Excellence in MarkeƟng and Public RelaƟons Award:
Amelia Anderson & Susan Kiley 6A
Stories of Success
FloaƟng Excellence Margaret Barry, Jennifer Webb & Melissa Richie 10A
Florida's Public Libraries in Social Space: Social Media in
Lorri Mon 16B
the Sunshine State
Fostering Faculty‐Librarian RelaƟonships Sarah Dockray 11A
Free and Flashy: Prezi, Popplet, & ScreenMarker Nichole MarƟn & Ross MarƟn 8B
Get Your Game On Rodney McElveen & Mary Daniels 4A
Librarians Who Lunch: Outreach with a Bit of Class Caroline Reed 1A
Library Makeover: Improving Users’ PercepƟon of Your Library Rodrigo Castro 2B
“Library Space, Library Space, How Do Our Users Learn in This
Susan Montgomery 14A
Place?”
Minding the Gap: Assessing the Academic Work Habits of
Distance Learners
Michelle Demeter & Rachel Besara 16A
Mythbusters: The Digital NaƟve Carrie Moran, Michael Furlong & Kelly Robinson 1B
One Consultant, Five Libraries: Transforming the User
Experience
JeanneƩe Smithee & Lois Albertson 3A
Reverse Field Trips JusƟn King & Susan Kiley 8A
Serving Patrons With Excellence Through InnovaƟve
Stephanie Katz 9A
Internships
Shake It Up ‐ Growing From Early Literacy to E‐Literacy KrisƟne Benoit & Alexandra Phillips 7A
ShiŌing PerspecƟves: Engaging an Academic Community
Lauren Fralinger & Erika Goodrich 3B
through Pop Culture
Subject Librarians PosiƟvely ImpacƟng Student & Faculty
Excellence: University of Central Florida Libraries' New
Subject Librarian Service Model
Barbara Tierney, Paƫ McCall & John Venecek 5B
“Teens Takeover: A FesƟval of Their Own” Eleanor Guldbeck and Grisel Choter 13B
The GamificaƟon of InformaƟon Literacy InstrucƟon in
Libraries
Deborah Williams & Diane Scot 13A
Thirty Days of Fun Hath September: Using Themed Months to
Structure Library Programming
Elia Trucks & Holly Kouns 4B
Tweets & Tweetability: Measuring Patron PercepƟons of
Library Services with TwiƩer
Peter Cannon, Rebecca Durney, Kimberly Nordon,
and Roxanne Palmer
9B
What MLIS Students Need to Know BEFORE GraduaƟon Erica England, Sarah Brown & Terri Gotschall 15A

Thanks to our 2014 Sponsors
2013‐2014 Florida Library AssociaƟon ExecuƟve Board
President ‐ Gladys Roberts, Polk County Library CooperaƟve
Past President ‐ Barbara SƟtes, Florida Gulf Coast University
Library
Vice‐President/President Elect ‐ Linda McCarthy, Florida
Virtual Campus
Secretary ‐ Anne Haywood, Bruton Memorial Library
Treasurer ‐ Mary Anne Hodel, Orange County Library District
Director, Region 1 ‐ Raymond SanƟago, Miami‐Dade Public
Library
Director, Region 2 ‐ Tracy EllioƩ, State College of Florida
Director, Region 3 ‐ Peggy Nuhn, University of Central Florida
Libraries
Director, Region 4 ‐ Paul Alford, Lake County Library System
Director, Region 5 ‐ Elizabeth Curry, College of Central Florida
Director, Region 6 ‐ Judith Rundel, Leroy Collins Leon County
Public Library
ALA Councilor ‐ Alan Kornblau, Delray Beach Public Library
FSU RepresentaƟve ‐ Pamela Doffek, School of Library and
InformaƟon Studies, Florida State University
USF RepresentaƟve ‐ James E. Andrews, School of InformaƟon,
University of South Florida
FLA Parliamentarian ‐ BernadeƩe Storck
Chair, Planning CommiƩee ‐ Gloria Colvin, Strozier Library,
Florida State University
Director, State Library & Archives of Florida ‐ Judith A. Ring, FL
Dept. of State, Div. of Library & InformaƟon Services
FLA ExecuƟve Director ‐ MarƟna Brawer
2014 Business Members
Special Thanks to our FLA Business Members that
Support Florida Libraries!
Lewis, Longman & Walker
Harvard Jolly Architecture
TMQ, Inc.
R. George & Associates
Long & Associates Architects/Engineers
Midwest Tape
Choice Security Systems
FLA 2015
Save the Date
May 12 – 16th – Caribe Royale in Orlando
Gale Cengage
Brainfuse
Lyngsoe Systems
R. George & Assoc.
Creative Arts Unlimited
Springshare
Midwest Library Service
SirsiDynix
Harvard-Jolly
Baker & Taylor
Florida Virtual Campus
Recorded Books
University Press of Florida
OCLC

2014 Annual Conference and Exhibits - Final Program Guide

Recomendados

Recomendados

Mais conteúdo relacionado

Semelhante a 2014 Annual Conference and Exhibits - Final Program Guide

Semelhante a 2014 Annual Conference and Exhibits - Final Program Guide (20)

Mais de Maria Gebhardt

Mais de Maria Gebhardt (20)

Último

Último (20)

2014 Annual Conference and Exhibits - Final Program Guide