Marc Karschies
1 SlideShare 11 Seguidores
Personal Information
Organização/Local de trabalho
United Arab Emirates United Arab Emirates
Cargo
Conference Speaker & Panellist Engagements 2015
Setor
Apparel / Fashion
Site
http://kca-consultants.com/
Sobre
"4th Annual Customer Experience Management in Telecoms ME" (Dubai, 4/2015) Topic: - "Is it possible to deliver a meaningful CEM strategy for ALL your customer segments?" (Panel Moderator) - "Organizational CEM accountability and the responsibility of a “chief customer champion” (Round Table Moderator) - "Achieving a holistic CEM approach and aligning process and departmental and 3rd party KPIs with CEM objective" (Round Table Moderator) "3rd Customer Care Oman Conference" (Muscat, 4/2015) - TBD (Expert Speaker)
Detalhes do contato
Marcadores
career emirati workshop emiratisation emiratis career development
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Th.inc - Career Development Workshops as part of Emiratisation Programs

Há 11 anos • 625 Visualizações
Personal Information
Organização/Local de trabalho
United Arab Emirates United Arab Emirates
Cargo
Conference Speaker & Panellist Engagements 2015
Setor
Apparel / Fashion
Site
http://kca-consultants.com/
Sobre
"4th Annual Customer Experience Management in Telecoms ME" (Dubai, 4/2015) Topic: - "Is it possible to deliver a meaningful CEM strategy for ALL your customer segments?" (Panel Moderator) - "Organizational CEM accountability and the responsibility of a “chief customer champion” (Round Table Moderator) - "Achieving a holistic CEM approach and aligning process and departmental and 3rd party KPIs with CEM objective" (Round Table Moderator) "3rd Customer Care Oman Conference" (Muscat, 4/2015) - TBD (Expert Speaker)
Marcadores
career emirati workshop emiratisation emiratis career development
Ver mais