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Project Manager and Business Analyst - Allies or Ennemies
1.
Event of PMI®
Switzerland Chapter - Geneva Project Manager Business Analyst Project Manager and Business Analyst. Allies or Ennemies? Marc Bonnemains MSc, MBA, PhD, PMP® Self-taught Expert http://ca.linkedin.com/in/marcbonnemains http://www.viadeo.com/fr/profile/marc.bonnemains PMI presentation Geneva – BA&PM - PMI 1
2.
Event of PMI®
Switzerland Chapter - Geneva Project Role Definition Role not Title Project Manager (PM) « The person assigned by the performing organization to achieve the project objectives ». (PMI, PMBok, Fourth ed.) Business Analyst (BA) « A business analyst works as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to archieve its goals ». (IIBA) In summary PM is accountable to delivery solution through project management BA is accountable to define value Dec. 8 , 2011 Copyright © 2011 Marc Bonnemains 2
3.
Event of PMI®
Switzerland Chapter - Geneva Context New Paradigm in Project Management Project success = (on time + on budget + on quality) x business value Changing Views of Project Management News Factors Hight Complexification and Uncertainty Model-Driven Engineering (MDE) Business Process Management (BPM) Value Management (VM) Corporate Social Responsibility (CSR) Dec. 8 , 2011 Copyright © 2011 Marc Bonnemains 3
4.
Event of PMI®
Switzerland Chapter - Geneva Context New Paradigm in Project Management Source: Value-Driven Project Management by Harold Kerzner,Frank P. Saladis, 2007 Dec. 8 , 2011 Copyright © 2011 Marc Bonnemains 4
5.
Event of PMI®
Switzerland Chapter - Geneva Business Analyst - Who is he ? Not New! Mediator or the bridge between technology and the business Historically, known as • Business Consultant • Data Analyst • Management Consultant • Product Managers • System Analyst • Enterprise Analyst • Change Manager • Product Owner • Business System Analyst • Entreprise Analyst • Systems Analyst • Business Architects • Requirements engineers • … But today! We assiste at the professonalization thru IIBA Dec. 8 , 2011 Copyright © 2011 Marc Bonnemains 5
6.
Event of PMI®
Switzerland Chapter - Geneva Business Analyst - What is he doing? Requirements Business Requirements, Stakeholder Requirements, Solution Requirements, Transition Requirements Facilitator Mediator or the bridge between the Technical and Business end of stakeholders Communication BA Communication Plan Risks BA Risks Management Plan Dec. 8 , 2011 Copyright © 2011 Marc Bonnemains 6
7.
Event of PMI®
Switzerland Chapter - Geneva Implications of The Two Roles Having two roles naturally creates divisions, conflict, competition… And Fears… PM Fear about BA BA Fear about PM • BA collecting requirements • PM is unwilling to fully without effective coordination, investigate and analyse facilitation, or realistic deadline stakeholder needs • BA will create unrealistic • PM doesn’t understand the expectations with stakeholders complexity of defining, • PM left out of the loop on critical analysing, and managing meetings and conversation with requirements sponsors and stakeholders • PM sees the BA as an asistant • BA don’t have functional or • PM moves after the end of the technical knowledge to articulate project, but BA stays and lives requirements correctly with the consequences Dec. 8 , 2011 Copyright © 2011 Marc Bonnemains 7
8.
Event of PMI®
Switzerland Chapter - Geneva The 3 C’s for an Effective Partnership Clear Roles and Responsabilities RACI… Commitment to Open Communication Communication Channels: Business Domain vs. Project Collaboration Based on Mutual Trust, Need, and Respect Dec. 8 , 2011 Copyright © 2011 Marc Bonnemains 8
9.
Event of PMI®
Switzerland Chapter - Geneva Key Areas of Overlapping Responsabilities Scope Requirements Project Scope Collect Requirements Requirements Mgmt Plan Solution Scope Tracing Requirements Solution Scope Documenting Requirements Communications Risks Communications Mgmt Risks Mgmt BA Communication Mgmt BA Risks Mgmt Stakeholder Mgmt Stakeholder Indentification BA Communication Plan PMBok components BABok components Dec. 8 , 2011 Copyright © 2011 Marc Bonnemains 9
10.
Event of PMI®
Switzerland Chapter - Geneva Books of Knowledges 9 knowledge areas 6 knowledge areas in 5 main processes Source : www.pmi.org Source : www.th eiiba.org Dec. 8 , 2011 Copyright © 2011 Marc Bonnemains 10
11.
Event of PMI®
Switzerland Chapter - Geneva PMBok and BABok Compared It is a mapping between PMBok and BABok Knowledge Areas Dec. 8 , 2011 Copyright © 2011 Marc Bonnemains 11
12.
Event of PMI®
Switzerland Chapter - Geneva Conclusions PMBok main focus is on project parameters BABok main focus is on solution parameters PMBok is not explicit about eliciting, analysing and documentating requirements BABok is not explicit about all project management activities The PMBok and the BABok together are excellent PM and BA are necessary to archive project business value Dec. 8 , 2011 Copyright © 2011 Marc Bonnemains 12
13.
Event of PMI®
Switzerland Chapter - Geneva PM and BA Crossroads Relationship between PM and BA responsibilities Source : Darya Duma et Max Locke, Procept Associates Ltd. Dec. 8 , 2011 Copyright © 2011 Marc Bonnemains 13
14.
Event of PMI®
Switzerland Chapter - Geneva PM and BA Working Togerther Lessons Lessons Learned Learned Source: Adapted from International Institut of Business Analyst, 2011 Dec. 8 , 2011 Copyright © 2011 Marc Bonnemains 14
15.
Event of PMI®
Switzerland Chapter - Geneva Project Management: BA’s Perspective Source: AoteaStudios, 2010 Dec. 8 , 2011 Copyright © 2011 Marc Bonnemains 15
16.
Event of PMI®
Switzerland Chapter - Geneva (P) PMBok process PMBok and BABok Processes (B) BABok process It is an interpretation of how both BOKs tasks correlate to each other Source: Adapted from www.PMRoadTrip.com, 2011 Dec. 8 , 2011 Copyright © 2011 Marc Bonnemains 16
17.
Event of PMI®
Switzerland Chapter - Geneva (P) PMBok process PMBok and BABok Processes (B) BABok process It is an interpretation of how both BOK tasks correlate to each other Source: Adapted from www.PMRoadTrip.com, 2011 Dec. 8 , 2011 Copyright © 2011 Marc Bonnemains 17
18.
Event of PMI®
Switzerland Chapter - Geneva (P) PMBok process PMBok and BABok Processes (B) BABok process It is an interpretation of how both BOK tasks correlate to each other Source: Adapted from www.PMRoadTrip.com, 2011 Dec. 8 , 2011 Copyright © 2011 Marc Bonnemains 18
19.
Event of PMI®
Switzerland Chapter - Geneva Ressources aditionnelles - Bibliography Business Analyst, from iiba Web site: www.theiiba.org Casing Out the Problem By Steve Blais, PMP®, from allPM.com Web site: http://www.allpm.com/modules.php?op=modload&name=News&file=article&sid =1720&mode=thread&order=0&thold=0 Why Does a Project Need a Project Manager and a Business Analyst? by Barbara Carkenord, PMP®, from allPM.com Web site: http://www.allpm.com/modules.php?op=modload&name=News&file=article&sid =1517&mode=thread&order=0&thold=0 The Business Analyst: The Pivotal IT Role of The Futur By Kathleen B. Hass, PMP® a white paper, Management Concepts http://www.slideshare.net/thumbarger/2008-business-analyst-the-pivotal-role- of-the-future-2 Integrating Project Management and Business Analysis By Jamal Moustafaev, BBA, MBA, PMP®, Thinktank Consulting http://www.slideshare.net/thumbarger/2008- business-analyst-the-pivotal-role-of-the-future-2 The New Methodology. By Fowler, M. from martinfowler.com Web site: http://www.martinfowler.com/articles/newMethodology.html The Pivotal Role of the Business Analyst in a Service-Oriented World, from theiiba Web site: download.theiiba.org/files/May-1-2006OFFICIALFINALWhitepaper.pdf Dec. 8 , 2011 Copyright © 2011 Marc Bonnemains 19
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Event of PMI®
Switzerland Chapter - Geneva Ressources aditionnelles - Bibliography Project scope and requirements by Sarath Sasikumar, PMP and Mahindra Satyam, CBAP, http://www.slideshare.net/tictactoe123/project-scope-and-requirements- management PM and BA Collaboration at RTP IIBA Chapter, 2008 by Razvan Radulian http://www.why-what-how.com/library/presentations/ColaborationPMandBA- RazvanRadulian-RTPIIBA-2008.pdf The Business Analyst/Project Manager: A New Partnership for Managing Complexity and Uncertainty by Robert K. Wysocki, John Wiley and Sons, 2010 Dec. 8 , 2011 Copyright © 2011 Marc Bonnemains 20