Policy support full presentation

Linda Blaasvær
Renata Mikalauskaite
Manuela Aguirre

The Policy Lab
The Policy Lab + Arkitektur og Designhøgskolen i Oslo


The scenario introduced by The Policy Lab

D
D
R



Demobilization
Disarmament of ex combatants
Reintegration in post-conﬂict areas



United Nations

Demobilization



United Nations

Demobilization

UNDP
United Nations
Development Program (30)
(1)

(2) KOSOVO
(1)

(25)
(6)

(39)

(1)
(22)
(1)
(4)

(1)
(8)
(12)

(2)
(4)
(35) (1)
(2)
(5)

(2)

Key actor: the ﬁeld staff
in charge of designing reintegration programs


Problem deﬁnition The DDR ﬁeld staff lacks
local knowledge when
designing reintegration
programs.

The result is generalized
public policy that has little
connection with local
situations

© UNMIL Photo/Eric Kanalstein, May 7, 2004, Kakata, Liberia


Why?
Very busy so applying
best practices



Extremely pressured
Why? by the headquarters
best practices



Extremely pressured
Why? by the headquarters
best practices
Knows that their
reintegration program
will not be well
accepted by the local
population, but he
doesn’t know how
to make it better.



Our task is to design a support sytem
for the UN field staff that helps them
find better solutions for local action.

“Our fantasy solution is something like
a software that could essentially take all
the variables that could be in-put, and
figure out what approach would be best
in a given situation.”

“An app, a program or a game that could
allow us to calculate, learn or teach
something and do so quickly.”

Quotes from United Nations field worker, Glaucia Boyer


An online platform that allows policy makers
to access a network of trustworthy solutions
when they are out in the ﬁeld.

Policy makers can ask speciﬁc questions
and get them answered by a
multidisciplinary community of experts
in a collaborative, reliable, and efficient way.


Process Overview


First Concept
Questions & Answers

Second Concept
Connections

Third Concept
Data ﬁltering


1. Questions & Answer Concept

Policy Connections

Chief Directors
Gregory Alex Archive
Mbaye Faye
Burundi Lives in Democratic Republic of Congo Search
SSR and Small Arms/ BINUB
DPKO Works as a Chief Director of DDR - DPKO
Alexander Mackenzie-Smith Also worked in Uganda as U.N. Humanitarian Assistance Team,
Policy Documents
Somalia in Ethiopia with United Nations Development Program (UNDP)
UNPT/UN-AMISOM Disarmament & Demobilization
DPA
Reintegration
Peter Swarbrick Child Ex-Combats
Democratic Republic of Congo Disabled Ex-Combats
DPKO/MONUC
DPKO Information & Sensabilization
Coordination & Management
Mario Tavolaj What am I doing?
Sudan

IOM Research Papers
Disarmament & Demobilization
Reintegration
Democratic Republic I am with? Child Ex-Combats
of Congo Disabled Ex-Combats
Information & Sensabilization
Laurent Adjamonsi Coordination & Management
DDRRR Assistant
DDR Unit/MONUC (Bukavu)
DPKO
I am at? Personal Impressions
Kahindo Mary Bakwanamaha
Secretary Disarmament & Demobilization
DDR Unit/MONUC
DPKO Reintegration
Child Ex-Combats
Julio Micak Disabled Ex-Combats
Chief of Information Gathering Interactive way to design a Project Document
DDR Unit/MONUC Information & Sensabilization
DPKO
Coordination & Management
Rose Vincent
Demobilization Assistant
DDR Unit/MONUC (Beni) Field Studies
DPKO
Disarmament & Demobilization
Reintegration
Reintegration of Young Combats Child Ex-Combats
Disabled Ex-Combats
Morten Dehli Andreassen
Norway Information & Sensabilization
Reintegration of Ex Combats in Kosovo Coordination & Management
NUPI

Niels Nagelhus Schia
Norway
Peacebuilding act. in local circumstances
NUPI

Derek B. Miller
Norway
Conference Report from Glen Cove
2. Connections Concept
- NIDIR
U

Mario Tavolaj
Sudan

IOM


Our ﬁrst 3 concepts in isolation

Question & Answer Connections Content ﬁltering
Concept + Concept + Concept

Quorra Mendeley Can’t exist in isolation
InnoCentive Academia
Open Ideo


1. Importance of the question

economical perspective

? social perspective

political perspective


2. Different perspectives involves
different types of knowledge



Value is created
in the intersection

Perspective of the
seeker of the question

Perspective Perspective
on the context on the topic
of the question of the question





3. Storing discoveries in database


Getting closer to our ﬁnal concept.

The decision tree:


Open Closed Open Platform
Platform Platform
anyone can join
and its open for
open moderation
Restricted Aim for
information transparency ?
Incentive: Incentive:
Recognition Money

Concious Unconcious
contributions contributions
Closed Platform
you have to apply for
Engage Engage an invitation or be invite
diverse users speciﬁc users invited by a member
of the challenge

Democratic Mixed
?
stages stages

Individual Collaborative apply
solutions solutions


Open Closed Restricted information
Platform Platform
Some information is left
private, just available for
members of a challenge.
Restricted Aim for
information transparency

Recognition Money

non member of
Concious Unconcious the platform
Aim for transparency
Any internet user can access the
Engage Engage knowledge created in the system,
diverse users speciﬁc users but an application or invite is
needed to modify that
knowledge.

Democratic Mixed
stages stages

Individual Collaborative
solutions solutions non member of
the platform


Open Closed extrinsic
Platform Platform signaling & motivations
career concern

Restricted Aim for learning &
information transparency skills development

money

Incentive: Incentive: user need
Recognition Money

REPUTATION
Concious Unconcious RECOGNITION
contributions contributions status

fun & enjoyment

Engage Engage autonomy
diverse users speciﬁc users
professional &
personal identity
Democratic Mixed intelectual
stages stages challenge
intrinsic
motivations

solutions solutions


Open Closed
Platform Platform
Google vs Wikipedia
Unconcious contributions: statement of human intent
Restricted Aim for

Recognition Money

Concious Unconcious

Engage Engage
diverse users speciﬁc users Concious contributions: where the participation economy is going

Democratic Mixed
stages stages

solutions solutions


Open Closed
Platform Platform

Restricted Aim for

Incentive: Incentive: BENEFITER
Recognition Money

Concious Unconcious

SEEKER SUPPORTER
Engage Engage

Democratic Mixed
stages stages

TRIANGULATION
solutions solutions


Open Closed
Platform Platform

Restricted Aim for
1. Call-for-action stage

Incentive: Incentive: 2. Research stage
Recognition Money

3. Solution stage
Concious Unconcious
contributions contributions 4. Evaluation stage

5. Implementation stage
Engage Engage
6. Feedback stage

Democratic Mixed
stages stages

solutions solutions


Open Closed
Platform Platform

Restricted Aim for

Recognition Money

Concious Unconcious

Engage Engage

Democratic Mixed
stages stages

solutions solutions


Welcome to Policy Support.net


The user


The prototype
Explaining the stages

1 2 3 4 5 6

CHALLENGE
STAGE
RESEARCH
STAGE
SOLUTION
STAGE
EVALUATION
STAGE
IMPLEMENTATION
STAGE
FEEDBACK
STAGE

CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACK
stage stage stage stage stage stage

1 stage
Call-for-action


2 stage
Research


TRIANGULATION
Research material is triangulated
when it’s approved by
the seeker, supporter and beneﬁter.


DELPHIED
Research material is delphied
when it’s approved by all experts
from all different knowledge ﬁelds
indicated by the seeker.


When a research material is
triangulated and/or delphied
it is selected for solution stage.


3 stage
Solution


4 stage
Evaluation


The seeker picks one solution
based on evaluation criteria
submitted on challenge brief.


5 stage
Implementation


6 stage
Feeback


Further thoughts...

Merge local data in the system.

thank you.

Linda Blaasvær
Renata Mikalauskaite
Manuela Aguirre

Policy support full presentation

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