2. HISTORY
FOUNDED 15 OCTOBER 1932; 90 Years
ago(as TATA Airlines)
Founder J.R.D . TATA
Parent company Air India Limited ( Tata group)
Head quarters Airlines House , Delhi
Key people N.Chandrasekaran ( chairman)
campbell Wilson(CEO &MD)
Revenue Rs.26,430.50 crores
Profit Rs. -8,556.36 crores
Total assets Rs.52,352.18 crores
3. JOURNEY MAP
■ Air India Net profit rises to Rs 333(1992)
■ Air India is the oldest , most staffed international fleet. The
aircraft is 14 years old . The total number of staff per air craft is
750(2000)
■ Air India ends fiscal year with a loss of Rs . 448crore (2008)
■ Accumulated loss Rs. 7000 crores , Working capital loan Rs
.16000 crores, total debt Rs. 79000 crore (2010)
4. CASE ON AIR INDIA
■ According to government sources , Air India has a debt of about
Rs. 58,000 crores at this time , and it can be said that Air India is
running at huge loss . According to an estimate , Air India is
incurring a loss of 20-25 crores per day. Therefore the loss of Air
India in a month is about 750 crores .
■ AIR INDIA signs biggest deal to buy 500 new aircraft from air
bus , Boeing air India will get 250 air bus planes -210 single
aisle a320neos & 40 wide body a350s. It plans to get 220 Boeing
aircraft , 190 of its 737 MAX narrow body jets , 20 787 wide –
bodies .
■ After Record Aircraft deal, Air India to hire nearly 900 pilots ,
4200 cabin crew in 2023
6. STRENGTHS
gijh
STRENGTH WEAKNESS
AIR INDIA has been the largest
carrier.
Political intervention
Updated fleet and competent
repairs and maintenance expertise.
Low profitability
Advanced information technology
systems .
Growing competitor base
It has a good reputation in both
international and domestic markets
.
Lack of clarification about
strategic path
Has a good financial backing up
from the government.
Low productivity , low
power usage
old age good will
7. OPPORTUNITY
■ Expansion of routes &
international
destinations
■ Solve internal issues.
■ Tourism would rise
demand.
■ Increase in India's GDP.
■ Opportunity to launch
low –cost carrier
THREATS
■ Small local airlines & their
prices
■ Rising fuel costs.
■ Losing market share
■ Rising labour costs.
■ Indian railway ministry has
drastically improved their
speed & services in their
long distant routes attracting
passengers away from air
services
8. COMPETITIVE ANALYSIS
■ Whether the famous Maharaj mascot or the fact that the
public sector under taking is backed by the government &
many others have collectively helped Air India to emerge as
the largest international carrier out of India
■ It commands 16% of market share through its international
operations
■ Cost structure plays a pivotal role in the operations &
competitive landscape in the industry which consists of fuel,
administrative cost , rental of flight equipment's , ticketing
, sales & promotions , user chargers flight crew salary .
■ Air India Express Limited compete with companies like
Indigo, Jet Airways , Go Air, Air Asia, Jet Airways , Spice jet ,
Eithad , Oman Air, Thai air ways , Singapore Airlines
9. Market strategy
■ The brand utilizes undifferentiated techniques like value based
situating strategies are added
■ Air India utilizes the blend of socioeconomics , psychographics
,& geographic divisions systems .
■ Marketing campaigns promote products through different types
of media such as T.V, radio, print, online platforms & sends
meaningful msg to connect with the customers .
■ Covid protocols & some undeniable procedure before boarding
the flight
10. SEGMENTATION STRATEGY
■ Segmentation strategy elements like age ,sex &
psychographics / distinctive demographic assume a significant
part in gathering the populace based on comparable qualities
in the business of thus company , in particular .
■ The brand uses an undifferentiated target strategy due to
which it is losing out market share in the competitive market.
■ It uses a mascot to create a distinctive image in the mind of
the consumers the positioning strategy designs the company’s
image & product to occupy a significant place in the
consumer’s mind. It uses a value based positioning strategy
for creating a brand image of hospitality & a rich strategy.
11. BRAND EQUITY& DIGITAL PRESENCE
■ Brand equity is the value premium generated from a product
when compared to the generic equivalent & regular upgrades
■ WON READER’S DIGEST TRUSTED BRAND GOLD AWARD RECEIVED
IATA SAFETY AUDIT FOR GROUND OPERATIONS .
■ Won emerging freighter services of the year award at Air Cargo
india exhibition& conference.
■ Won Galileo Express travel world award , for best short haul
international Airline from India .
■ Won PATWA international award at ITB ,berlin as best Asian
airlines.
■ AIR INDIA IS HOOKED UP WITH DIFFERENT SOCIAL MEDIA & TO
BE ACTIVE ON EACH PLATFORM IS AMUST.
12. 5P’S strategy
■ Air India offers 3 separate classes (economy, first & business
class ) different customer segments with its PRODUCT STRATEGY
■ PRICING STRATEGY ; AI has an affordable pricing policy for
economy class customers & premium for remaining 2
■ PLACE STRATEGY ; AI flies to 70 international n 100 domestic
destinations.
■ PEOPLE STRATEGY ; SKILLED employees (many employee are
sports persons who honored with national sport awards )
■ PHYSICAL STRATEGY ; Actual place where a company does
business this includes interior design , logo, location , its also has
a state of the art fleet comprising of Boeing and AIR BUS
aircraft .
13. CONCLUSION
■ AIR INDIA has established its position as India's largest &
most effective air carrier on all fronts , their service is up to
date & relevant , serving millions of passengers on a regular
basis .
■ They aggressively position themselves in the market using a
variety of promotional tactics , including campaigns & social
media , to keep consumers informed about the future
packages .
■ Consumers see their low price as a competitive advantage &
selling feature . Overall, their marketing & commercial
tactics have been effective in propelling them to new
heights while remaining innovative
14. A mistake can cost you millions but
…..
A learnt lesson can bring back
billions