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Personal Profile
Respectful, positive, and results driven Professional with more than 15 years Project, Project Office, IT, and Business
Management experience. Have a proven track record of delivering Large and Complex Software, Infrastructure, and Business
Projects on time and within budget. Knows how to manage difficult people, has excellent communication skills. Knows how to
manage the SAQA/SSETA Accreditation Process, and is a SAQA/SSETA Registered Facilitator and Assessor of Accredited
Project and Business Management skills development training. Shares knowledge freely, and has Advanced Mentoring Skills,
Competencies
Project Management Skills
Comprehensive understanding of best practice project management life cycle, processes and sub-processes.
Understands how, when, and why to deploy project management process and disciplines at different stages in a project
How to use project management methods, tools, techniques; PMBOK, Prince2, Ms Project, and EPM.. .
Business know-how to facilitate complex business problem analysis workshops at senior level and key stakeholders..
How to manage stand-alone limited risk and large enterprise-wide high business risk programs and projects.
Effectively liaise and communicate project expectations to team members.
Lead, motivate and inspire team members to exceed expectations, manage issues and conflicts within the project team.
Project and Enterprise Office Management Skills
How To present the PMO to business leaders: business value adding capabilities, purpose, services, maturity strategies .
How To Implement PMO:- establish best practice project management methods, tools, standards, governance and culture.
Manage PMO:- prioritisation, spend, eradicate project duplication, resourcing, progress monitoring, dependencies.
How to manage large, complex and strategic to the business, programs, and projects.
How to establish simultaneous management of multiple projects- effective skills utilisation and mentoring.
Strong leadership, Decision making, Interpersonal, Mentoring, Facilitation, Negotiation and problem solving skills.
Information Technology Skills
Operations Management, Operating Software, Maintenance Contracts and SLA's, Software development, ( SDLC ) logical
design, technical design, business analysis- workshops, Database Design and Administration, Data analysis, Data
Normalisation, Conceptual Data Design.
Business Skills
Comprehensive understanding of Strategic Planning, Value Chain and Business Process Engineering and Re-Engineering,
Organisation Design-Behavior and Key Performance Management Business Planning, Business Operational Disciplines,
Management Information, Control, and control Systems.
Immanuel Hermanus Olivier
Eagle Mews, Eagle Street, Terenure, Kempton Park, Gauteng
078 296 5336
training.kbs@gmail.com; kbst@outlook.com
Education
Employment - Chronological Summary
Year Course Institution Qualification
1965 Matric Hoerskool Stoffberg National Matric Certificate
English, Science and Chemistry, Geography, Woodwork, Mathematics, Afrikaans
1980 Operations
Management
Damelin Business School Business Management Diploma - NQFF5
Management Accounting, Human Resources, Finance, Marketing, Business Policy
1989 Strategic Management University of South Africa National Certificate: AEP, NQF 7 - Honours
Operations Management: Marketing Management , Financial Accounting, .Management, Accounting, Basic Statistics,
Constitutive Management: Strategic Market Planning, Strategic Planning at the Corporate and business unit level,
Directive Management: Integrated Management systems, Planning and Planning Systems, Operational Control Models,
Activating Management: Organisation Structure and Design, Organisational Behavior, Organisational Politics, Management
Structure, Performance Management, Key Performance Area Analysis, The Implementation of change in the Organisation;
Project Management: Brief, Initiation, Integrated Planning, Closure, Post Implementation review, Scope, Quality, Time, Cost,
HR, RISK, Procurement, Communication, and Integration.
2007 Prince2 APM Group-OGC Foundation Examination; Prince2
2007 Enterprise Project IT Intellect Certificate: EPM, Certificate: Ms Project
Planning, Deploying and Managing an Enterprise Project Management ( EPM ) Solution, Ms project web Access,
2011 Project Management KbsT Project School NC: Project Management, NQF 5
Establish a project or project phase and its processes for a project, Determine the work required to accomplish the
project objectives , Manage stakeholder relations on a project, Develop an integrated project management plan,
Produce an optimised work and resource schedule , Monitor and control the execution, and Project Closure.
Company Period Employed Job Title Type
KbsT- KbsT Technologies Oct 2013 Nov 2014 Senior Business Consultant Contractor
HSRC Jan 2013 Sept 2013 Senior Project Manager Contractor
MTN Mar 2012 Dec 2012 Senior Project Manager Contractor
NWPG Jan 2010 Feb 2012 EPMO Contractor
Anglo Platinum Jan 2007 Dec 2009 PMO Permanent
Standard Bank Feb 2005 Dec 2006 Executive: Consulting Services Contractor
FNB Feb 2001 Jan 2005 Senior Project Manager Contractor
BSW Data Dec 1998 Jan 2001 Senior Manager: PM Group Contractor
Sasol 1 Oct 1995 Nov 1998 Manager End-User-Computing Permanent
Infogold - Anglo American Aug 1990 Sep 1995 Manager End-User-Computing Permanent
Volkskas Industrial Bank Jun 1985 Jul 1990 Software Development Manager Permanent
Comcon Apr 1981 May 1985 Software Development Consultant Permanent
Naschem - Info Plan May 1971 Mar 1981 Software, DBA, Operations Manager Permanent
Bristol Myers Jan 1970 Apr 1971 Medical Representative Permanent
SAR&H & Military Training Jan 1966 Dec 1969 Clerical work Permanent
Experience - Project Management and Operational Work.
Please Note: Only recent employment; from January 2007 - November 2014 are discussed in detail.
Company: KbsT - KbsT Technologies: Oct 2013 - Nov 2014
Title: Senior Business Consultant
Successfully Completed 6 Projects.
Business Project: Developed and implemented strategic plan, business plans, value chain, business processes,
organisation structure, roles and responsibilities matrix, key performance indicators
IT Infrastructure Project: Implemented Local Area Network, Installed Server, Installed Workstations
IT Software Project: Implemented Financial Accounting System, Marketing and Sales System, Inventory Management System,
and Training Booking and Management System.
Business Project: Developed skills development training courses ready for accreditation in Project Management, New Venture
Management, Strategic Planning, Business Planning, Sales and Marketing, Small Business Advising, and Customer Management.
Business Project: Developed training manuals, alignment matrixes, assessment guides, moderation packs and the portfolios of
evidence for 30 courses.
Business Project: Managed the site-visit meeting and obtained SSETA accreditation as a registered provider of skills
development training.
Operational Work: Facilitated Skills Development training and mentoring to 250 students on project management and small
business management
Company: HSRC - Human Sciences Research Council: Jan 2013 - Sept 2013
Title: Senior Project Manager
Successfully Completed 4 Projects
Best Practice Project: Developed and Implemented best practice project methodology ( PMBOK aligned ) and Ms Project.
resulting in fundamental control over projects and schedules. Institutionalised these efforts through extended mentoring.
IT Project: Establish a new, data capturing operating unit:- Sub Project 1: Infrastructure; Managed renovations to the physical
space required to house 30 data captures and 5 supervisory stall, Furnished the work space, Installed Server, Network, and
workstations, Sub Project 2: Software: Developed and installed operating system software, application software suited for the
capturing of research data, and the statistical analysis and production of results and report generation.
IT Software Project : Facilitated the HR Director and senior staff in defining the business requirement definition, and planning
requirements for the successful futuristic implementation of the "PeopleSoft" software package solution which will improve the HR
management function of the HSRC. Outcomes for this project included: Project Initiation document, Project Planning Definitions:
Scope, Project Organisation and Communication guidelines and a Ms Project High Level Schedule. The project sponsor for both
projects was the CEO, and the project owner the Deputy CEO of the HSRC.
Company: MTN: Mar 2012 - Dec 2012
Title: Senior Project Manager
Successfully Completed 3 Projects
IT Software Project: Managed the full SDLC, business analysis and implementation of the SIM card upgrade project.
IT Software Project: Managed the development and Implemented an Airtime Purchasing System
Operated as a Project Manager in an Established and Mature Project Management Office Environment.
Business Project: Facilitation the Procurement Executive and her staff in finding solutions which will enhance their quality of service
to the organisation. Outcomes included: 1. Project Initiation document, and ,2. Project Planning Definitions: Scope, Project
Organisation, Communication guidelines, detailed Ms Project Schedule. aimed at managing the execution process.
Experience - Project Management and Operational Work Cont....
Company: NWPG - North West Provincial Government: Jan 2010 - Feb 2012
Title: Enterprise Project Office Manager
Successfully Completed 5 Strategic, Large and Complex Projects- PMO Portfolio comprised a 30 projects.
Business - IT Infrastructure and Software Project- Implement a fully operational PMO : Interacted with Senior Directors, and
Directors explaining the role and the business advantages of the PMO and the potential impact it will have on how projects will be
managed in the province in future. Implemented the EPM - Enterprise Project Management Server and the web version of Ms
Project. Designed, developed and Implemented an aligned to PMBOK project management best practice methodology,. Designed,
developed and Implemented guidelines and processes guiding the management of PMO:-portfolios, prioritisation, resourcing,
progress monitoring, dependencies, eradicate duplication of projects, quality, progress management, schedule and project
budget control. Developed and implemented guidelines governing How To Manage Large, Complex and Strategic Projects.
Operational Management of the PMO: Performed regular quality assurance against conformance to the methodology phases, the
schedule, and the budget. Mentored inexperienced project managers and in order to create maximum utilisation of all available
resources enabling simultaneous management of multiple projects. Managed portfolios, prioritisation, resourcing, progress
monitoring, dependencies, eradicated duplication of projects.
Managed Special Projects because of their complexity, size and enterprise impact on multiple Departments and users across
the province. These projects were primarily resourced by subject specialists from multiple suppliers.
Infrastructure and Software Project- Replaced the existing server based hardware infrastructure with IBM Mainframe.
Acquired new hardware, managed the implementation, Maintenance agreements, SLA's, and commissioning of the mainframe.
Implement new operating software, Implement upgraded database management system, upgrade and replace 3 rd. party software,
Reload database with application data, re-install all application system programs and data. This program, consisted of multiple
projects, multiple vendors, SLA's, Licensing agreements and impacted all users and Departments within the North West Province.
Software Project- Install Desktop Management System. This multiple projects program, had a NWPG wide. Impact.
Infrastructure and Software Project- Install New Network. Managed the replacement of the existing outdated network. This
program, consisted of multiple projects, multiple vendors, SLA's, Licensing agreements and impacted all Departments.
Company: Anglo Platinum: Jan 2007 - Dec 2009
Title: Project Office Manager
Successfully Completed 4 Projects - The total PMO Portfolio comprised a 150 projects. at the time.
Business, IT Software and Infrastructure Project: Implement and Managed fully operational PMO. Explained the role
and the business advantages of the PMO and the potential impact it will have on how projects will be managed in the in
future.. Designed an aligned to PMBOK project management best practice methodology. Managed the web development and
implementation of the methodology on the Intranet. Implemented Ms Project. Designed, developed and Implemented
guidelines and processes guiding the management of PMO. Managed portfolios, prioritisation, resourcing, progress
monitoring, dependencies, eradicate duplication of projects, quality, progress management, mentoring, schedule and project
budget control. Launched and conducted an Anglo-wide project management mentoring program resulting in significant
project delivery improvement, especially in remote areas
Managed Special Projects: IT - Infrastructure and Software: Managed the turnaround of 2 programs with multiple projects.
Both had strategic significance and major impact across the company effecting every mine.
Individual Turnaround Strategies was work shopped at executive level. The primary approach was similar; consisting of an
In-depth health check performed on project management best practice used, The health checks revealed a total lack of
understanding the business requirements, resulting in everything else being misaligned. The rescue strategy was developed
around re-doing the Program Initiation Phase: Facilitated the business requirement definition workshop with executive
stakeholders, Facilitated a 5 day business process modeling workshop involving 30 key stakeholders, involving multiple
suppliers aimed at fully understanding the project environment. Developed a high level solution. Identified new project
sponsor, project owner, and project managers. Described roles and responsibilities ensuring executive stakeholder
involvement. Developed Project Plan, Monitored and controlled the Execution Phase, and Closure.

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  • 1. Personal Profile Respectful, positive, and results driven Professional with more than 15 years Project, Project Office, IT, and Business Management experience. Have a proven track record of delivering Large and Complex Software, Infrastructure, and Business Projects on time and within budget. Knows how to manage difficult people, has excellent communication skills. Knows how to manage the SAQA/SSETA Accreditation Process, and is a SAQA/SSETA Registered Facilitator and Assessor of Accredited Project and Business Management skills development training. Shares knowledge freely, and has Advanced Mentoring Skills, Competencies Project Management Skills Comprehensive understanding of best practice project management life cycle, processes and sub-processes. Understands how, when, and why to deploy project management process and disciplines at different stages in a project How to use project management methods, tools, techniques; PMBOK, Prince2, Ms Project, and EPM.. . Business know-how to facilitate complex business problem analysis workshops at senior level and key stakeholders.. How to manage stand-alone limited risk and large enterprise-wide high business risk programs and projects. Effectively liaise and communicate project expectations to team members. Lead, motivate and inspire team members to exceed expectations, manage issues and conflicts within the project team. Project and Enterprise Office Management Skills How To present the PMO to business leaders: business value adding capabilities, purpose, services, maturity strategies . How To Implement PMO:- establish best practice project management methods, tools, standards, governance and culture. Manage PMO:- prioritisation, spend, eradicate project duplication, resourcing, progress monitoring, dependencies. How to manage large, complex and strategic to the business, programs, and projects. How to establish simultaneous management of multiple projects- effective skills utilisation and mentoring. Strong leadership, Decision making, Interpersonal, Mentoring, Facilitation, Negotiation and problem solving skills. Information Technology Skills Operations Management, Operating Software, Maintenance Contracts and SLA's, Software development, ( SDLC ) logical design, technical design, business analysis- workshops, Database Design and Administration, Data analysis, Data Normalisation, Conceptual Data Design. Business Skills Comprehensive understanding of Strategic Planning, Value Chain and Business Process Engineering and Re-Engineering, Organisation Design-Behavior and Key Performance Management Business Planning, Business Operational Disciplines, Management Information, Control, and control Systems. Immanuel Hermanus Olivier Eagle Mews, Eagle Street, Terenure, Kempton Park, Gauteng 078 296 5336 training.kbs@gmail.com; kbst@outlook.com
  • 2. Education Employment - Chronological Summary Year Course Institution Qualification 1965 Matric Hoerskool Stoffberg National Matric Certificate English, Science and Chemistry, Geography, Woodwork, Mathematics, Afrikaans 1980 Operations Management Damelin Business School Business Management Diploma - NQFF5 Management Accounting, Human Resources, Finance, Marketing, Business Policy 1989 Strategic Management University of South Africa National Certificate: AEP, NQF 7 - Honours Operations Management: Marketing Management , Financial Accounting, .Management, Accounting, Basic Statistics, Constitutive Management: Strategic Market Planning, Strategic Planning at the Corporate and business unit level, Directive Management: Integrated Management systems, Planning and Planning Systems, Operational Control Models, Activating Management: Organisation Structure and Design, Organisational Behavior, Organisational Politics, Management Structure, Performance Management, Key Performance Area Analysis, The Implementation of change in the Organisation; Project Management: Brief, Initiation, Integrated Planning, Closure, Post Implementation review, Scope, Quality, Time, Cost, HR, RISK, Procurement, Communication, and Integration. 2007 Prince2 APM Group-OGC Foundation Examination; Prince2 2007 Enterprise Project IT Intellect Certificate: EPM, Certificate: Ms Project Planning, Deploying and Managing an Enterprise Project Management ( EPM ) Solution, Ms project web Access, 2011 Project Management KbsT Project School NC: Project Management, NQF 5 Establish a project or project phase and its processes for a project, Determine the work required to accomplish the project objectives , Manage stakeholder relations on a project, Develop an integrated project management plan, Produce an optimised work and resource schedule , Monitor and control the execution, and Project Closure. Company Period Employed Job Title Type KbsT- KbsT Technologies Oct 2013 Nov 2014 Senior Business Consultant Contractor HSRC Jan 2013 Sept 2013 Senior Project Manager Contractor MTN Mar 2012 Dec 2012 Senior Project Manager Contractor NWPG Jan 2010 Feb 2012 EPMO Contractor Anglo Platinum Jan 2007 Dec 2009 PMO Permanent Standard Bank Feb 2005 Dec 2006 Executive: Consulting Services Contractor FNB Feb 2001 Jan 2005 Senior Project Manager Contractor BSW Data Dec 1998 Jan 2001 Senior Manager: PM Group Contractor Sasol 1 Oct 1995 Nov 1998 Manager End-User-Computing Permanent Infogold - Anglo American Aug 1990 Sep 1995 Manager End-User-Computing Permanent Volkskas Industrial Bank Jun 1985 Jul 1990 Software Development Manager Permanent Comcon Apr 1981 May 1985 Software Development Consultant Permanent Naschem - Info Plan May 1971 Mar 1981 Software, DBA, Operations Manager Permanent Bristol Myers Jan 1970 Apr 1971 Medical Representative Permanent SAR&H & Military Training Jan 1966 Dec 1969 Clerical work Permanent
  • 3. Experience - Project Management and Operational Work. Please Note: Only recent employment; from January 2007 - November 2014 are discussed in detail. Company: KbsT - KbsT Technologies: Oct 2013 - Nov 2014 Title: Senior Business Consultant Successfully Completed 6 Projects. Business Project: Developed and implemented strategic plan, business plans, value chain, business processes, organisation structure, roles and responsibilities matrix, key performance indicators IT Infrastructure Project: Implemented Local Area Network, Installed Server, Installed Workstations IT Software Project: Implemented Financial Accounting System, Marketing and Sales System, Inventory Management System, and Training Booking and Management System. Business Project: Developed skills development training courses ready for accreditation in Project Management, New Venture Management, Strategic Planning, Business Planning, Sales and Marketing, Small Business Advising, and Customer Management. Business Project: Developed training manuals, alignment matrixes, assessment guides, moderation packs and the portfolios of evidence for 30 courses. Business Project: Managed the site-visit meeting and obtained SSETA accreditation as a registered provider of skills development training. Operational Work: Facilitated Skills Development training and mentoring to 250 students on project management and small business management Company: HSRC - Human Sciences Research Council: Jan 2013 - Sept 2013 Title: Senior Project Manager Successfully Completed 4 Projects Best Practice Project: Developed and Implemented best practice project methodology ( PMBOK aligned ) and Ms Project. resulting in fundamental control over projects and schedules. Institutionalised these efforts through extended mentoring. IT Project: Establish a new, data capturing operating unit:- Sub Project 1: Infrastructure; Managed renovations to the physical space required to house 30 data captures and 5 supervisory stall, Furnished the work space, Installed Server, Network, and workstations, Sub Project 2: Software: Developed and installed operating system software, application software suited for the capturing of research data, and the statistical analysis and production of results and report generation. IT Software Project : Facilitated the HR Director and senior staff in defining the business requirement definition, and planning requirements for the successful futuristic implementation of the "PeopleSoft" software package solution which will improve the HR management function of the HSRC. Outcomes for this project included: Project Initiation document, Project Planning Definitions: Scope, Project Organisation and Communication guidelines and a Ms Project High Level Schedule. The project sponsor for both projects was the CEO, and the project owner the Deputy CEO of the HSRC. Company: MTN: Mar 2012 - Dec 2012 Title: Senior Project Manager Successfully Completed 3 Projects IT Software Project: Managed the full SDLC, business analysis and implementation of the SIM card upgrade project. IT Software Project: Managed the development and Implemented an Airtime Purchasing System Operated as a Project Manager in an Established and Mature Project Management Office Environment. Business Project: Facilitation the Procurement Executive and her staff in finding solutions which will enhance their quality of service to the organisation. Outcomes included: 1. Project Initiation document, and ,2. Project Planning Definitions: Scope, Project Organisation, Communication guidelines, detailed Ms Project Schedule. aimed at managing the execution process.
  • 4. Experience - Project Management and Operational Work Cont.... Company: NWPG - North West Provincial Government: Jan 2010 - Feb 2012 Title: Enterprise Project Office Manager Successfully Completed 5 Strategic, Large and Complex Projects- PMO Portfolio comprised a 30 projects. Business - IT Infrastructure and Software Project- Implement a fully operational PMO : Interacted with Senior Directors, and Directors explaining the role and the business advantages of the PMO and the potential impact it will have on how projects will be managed in the province in future. Implemented the EPM - Enterprise Project Management Server and the web version of Ms Project. Designed, developed and Implemented an aligned to PMBOK project management best practice methodology,. Designed, developed and Implemented guidelines and processes guiding the management of PMO:-portfolios, prioritisation, resourcing, progress monitoring, dependencies, eradicate duplication of projects, quality, progress management, schedule and project budget control. Developed and implemented guidelines governing How To Manage Large, Complex and Strategic Projects. Operational Management of the PMO: Performed regular quality assurance against conformance to the methodology phases, the schedule, and the budget. Mentored inexperienced project managers and in order to create maximum utilisation of all available resources enabling simultaneous management of multiple projects. Managed portfolios, prioritisation, resourcing, progress monitoring, dependencies, eradicated duplication of projects. Managed Special Projects because of their complexity, size and enterprise impact on multiple Departments and users across the province. These projects were primarily resourced by subject specialists from multiple suppliers. Infrastructure and Software Project- Replaced the existing server based hardware infrastructure with IBM Mainframe. Acquired new hardware, managed the implementation, Maintenance agreements, SLA's, and commissioning of the mainframe. Implement new operating software, Implement upgraded database management system, upgrade and replace 3 rd. party software, Reload database with application data, re-install all application system programs and data. This program, consisted of multiple projects, multiple vendors, SLA's, Licensing agreements and impacted all users and Departments within the North West Province. Software Project- Install Desktop Management System. This multiple projects program, had a NWPG wide. Impact. Infrastructure and Software Project- Install New Network. Managed the replacement of the existing outdated network. This program, consisted of multiple projects, multiple vendors, SLA's, Licensing agreements and impacted all Departments. Company: Anglo Platinum: Jan 2007 - Dec 2009 Title: Project Office Manager Successfully Completed 4 Projects - The total PMO Portfolio comprised a 150 projects. at the time. Business, IT Software and Infrastructure Project: Implement and Managed fully operational PMO. Explained the role and the business advantages of the PMO and the potential impact it will have on how projects will be managed in the in future.. Designed an aligned to PMBOK project management best practice methodology. Managed the web development and implementation of the methodology on the Intranet. Implemented Ms Project. Designed, developed and Implemented guidelines and processes guiding the management of PMO. Managed portfolios, prioritisation, resourcing, progress monitoring, dependencies, eradicate duplication of projects, quality, progress management, mentoring, schedule and project budget control. Launched and conducted an Anglo-wide project management mentoring program resulting in significant project delivery improvement, especially in remote areas Managed Special Projects: IT - Infrastructure and Software: Managed the turnaround of 2 programs with multiple projects. Both had strategic significance and major impact across the company effecting every mine. Individual Turnaround Strategies was work shopped at executive level. The primary approach was similar; consisting of an In-depth health check performed on project management best practice used, The health checks revealed a total lack of understanding the business requirements, resulting in everything else being misaligned. The rescue strategy was developed around re-doing the Program Initiation Phase: Facilitated the business requirement definition workshop with executive stakeholders, Facilitated a 5 day business process modeling workshop involving 30 key stakeholders, involving multiple suppliers aimed at fully understanding the project environment. Developed a high level solution. Identified new project sponsor, project owner, and project managers. Described roles and responsibilities ensuring executive stakeholder involvement. Developed Project Plan, Monitored and controlled the Execution Phase, and Closure.