1. MANDY OWEN
Clapham Junction, London
E mail: mandyowen1977@gmail.com
Telephone: 07455 953 448
Skype: Mandy.owen1977
Personal Profile
My main goal is to work for a company where I can stay long term, grow and learn as much as
possible. I have a proactive approach, excellent time management skills, good attention to detail and a
sound understanding of office work. I also have good communication skills, telephone skills and the
ability to liaise with other departments. I am a good team player with a can-do attitude, can work to a
deadline and have a real willingness to go the extra mile and to learn anything new. I am a happy,
friendly person with a strong work ethic and am pleased to say I am rarely off sick.
Key Skills and Attributions
 Initiative and adaptability to changing situations
 Enthusiasm and positive attitude
 Excellent team working skills with ability to work autonomously
 Effective verbal and written communication with clients, candidates and colleagues.
 Competency in standard Microsoft based computer skills and Apple skills
 Sound skills in organisation, time management, planning and prioritisation
Employment History
Various temporary positions from October 2015
Position: Recruitment Consultant/Administration
Employer: Chelsea Staff Bureau
Dates: 5th
December 2014 – 8th
October 2015
Duties:
 Communicating with clients to appropriately identify candidates for vacant positions
 Liaising with candidates via telephone and email to discuss suitable positions
 Working with Eclipse database to store candidate and client information
 Keeping candidate and client records up to date on Eclipse database
 Contacting candidates through mail shots to advise of current roles
 Use of email for correspondence between suitable parties
 General administrative tasks such as answering the phone, scanning, photocopying,
organisation of office to ensure
 Appropriately handling confidential information
 Place job vacancies on website

2.  Liaising with IT to ensure productive use of technology within the workplace
Position: Temporary 24 hour Nanny
Employer: Zoe Berkenbosch
Dates: October 2014 – December 2014 (Full time).
Currently completing casual shifts
Duties:
 Caring for 3 children between the ages of 2-8 years with complex care needs
 Cooking
 Assisting children with education
 Assisting employer with administrative tasks and her own personal care
Position: Nanny/PA/Housekeeper
Employer: Lena Evstafieva and Jerome Hadey
Dates: January 2014 – September 2014
Duties:
 Attending to the care of a 5 month old baby boy
 General administration for the couple
 Travelling with the family between London, Italy and USA
 Light housework and cooking
Position: Temporary cleaner
Employer: UHNWI Henrietta Whitney (Beauchamp Partners)
Dates: October 2013 – December 2013
Duties: Cleaning and dog walking
Position: Housekeeper/cook/ companion
Employer: Lady Laidlaw
Dates: June 2013 – September 2013
Duties: Managing general household duties including; shopping, cleaning, cooking, driving and social
interaction with 90 year old client
Position: Nanny/PA
Employer: Pam Mfeka
Dates: August 2012- March 2013
Duties: Supervising and caring as needed for 4 children between the ages of 6- 15yrs. Providing
assistance to child with special needs to improve language and education needs met.
Position: Personal assistant to directors/HR and office administrator
Employer: Freddie De Kock and Scott Osborne – Hendok Distribution (PTY) Ltd – Durban South Africa
Dates: February 2001 – August 2012
Duties:
 Arranging travel for staff and clients
 Scheduling appointments for directors

3.  Managing petty cash
 SAGE VIP – Payroll system for 400 staff
 Vision Plus – Clock card system to keep record of shifts worked
 Invoicing clients/companies
 General office based administration
 Organising office functions and events
Position: Au Pair/General
Employer: Dion and Evelyn Heijmans – Belgium
Dates: January 2000 – December 2000
Duties:
 Caring for their 3 year old son
 Cooking for the family
 Travelling with the family
 Light housework
 Driving when required

Education/ Qualifications
1995 – Matriculated with an Exemption (Equivalent to A levels)
2015 – Present: Microsoft Office 2010 online training course. Focus on Outlook, Excel, Word and PowerPoint
Licenses and Qualifications
 13th
April 2013 – Paediatric First Aid Course (Ofted registered)
 27th
April 2013 – Common Core Skills for Childcare training course (Ofsted registered)
 2010 – Microsoft Excel beginners and intermediate courses
References: Available upon request