The "ASAP" Journey
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My talk at Scrum India meetup on 3-Mar-2012 at SAP Labs, Bangalore on our journey of enterprise-wide Agile adoption. "ASAP" stands for Agile and Scrum Adoption Program, and also signifies that the change program also needs to show level of urgency commensurate to what is being sought in product development.
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The "ASAP" Journey
- 1. The “ASAP” Journey Tathagat Varma Yahoo! India R&D
- 2. Who Are We? premier Yahoo! is the digital media company.
- 3. Vision: To deliver your world, your way.
- 4. Mission: Create deeply personal digital experiences
- 15. Our Context Consumer Internet space Critical success factors Innovation Speed UX Agility is more about results than beliefs, labels or rituals
- 16. the “ASAP” journey Self- Sustaining Scaling Up Common Program Establish Credibility
- 17. Establish Credibility Learn from history…but don‟t be enslaved to it Identify passionate practitioners…and let their voice matter Learn the “real world” first…don‟t simply forcefit process to it Don‟t preach from the top…demonstrate proofpoints Validate ideas externally…but don‟t hardsell them internally Don‟t try to boil the ocean…rather, establish beachheads Socialize with key stakeholders…multiple times
- 18. Common Program Top-down mandate doesn‟t work – let teams figure own process Acknowledge the “Change Iceberg” – 10% Visible (Process, Rituals, Artifacts, etc.) 90% Invisible (Feelings, Concerns, Issues, Anxieties, etc.) No prescriptions. At best, give guidance and offer to facilitate “ASAP” = Agile and Scrum Adoption Program, started mid-2011 Center-wide program to coordinate agile adoption Solve common problems like training, dashboard, reporting,… Create internal community of practitioners and experts Maintain focus, speed, direction and alignment
- 19. Scaling Up Don‟t worry about „charter‟ – earn it based on results Process change is just a small part of the change – maintain a focus on intangibles that lead to holistic mindset change – Training – general, specialized, key stakeholders Leadership development – collaboration, servant leadership Org structure – roles, responsibilities, performance, rewards Tools “Name and Shame” is short-term shallow tactic – better celebrate solid success stories Remember – the goal still is better software, not 100% adoption!
- 20. Self-Sustaining We are just entering this phase, so still experimenting First principles Establish measures of success – tie-up efforts to “end-results” Showcase results that highlight success Reward and recognize individuals and teams for end-results Celebrate newer ways of accomplishing better results
- 21. Metrics Strategy “Effectiveness ” “Efficiency” “Adoption” “Readiness”
- 22. Lastly… Any change can be accomplished if we acknowledge people are “superheroes” in their own right Our role is to facilitate change and enable collaboration Even the smallest of results speak louder than noblest of intents
- 23. Thanks! tathagat head, strategic programs and biz ops tathagat@yahoo-inc.com 23
Notas do Editor
- - Key message for this slide: Our vision is to deliver “your world, your way”—and it guides everything we do.And we are in a unique spot to deliver on our promise. The promise we make to consumers is to deliver your world, your way. This is our vision. It’s our north star. The vision aligns us; it guides us; it helps us make critical decisions and focuses our investments. [click]Because what we all want from digital media is not only what is going on in the world — as fast and as up-to-date as possible. We also want what’s important to us.
- Key message for this slide: Our mission is to create deeply personal experiences, which is how we make our vision real for hundreds of millions of consumers. Yahoo! is unique and wonderful to so many people.That advanced technology that learns what our users are interested in serves up 45,000 variations of our homepage every five minutes. So, the Yahoo! homepage you experience is different from the homepage I experience. And over the course of a day we serve up 13 million variations of the homepage.Our mission is to create deeply personal digital experiences. Our mission is how our vision becomes reality.
- Share examples of Yahoo! values.Eg. Community- We want to give back to the community as much as possible. YEFI a group that supports the education of underprivileged children in India.