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Mamdouh Mohammed Abd El-Fattah Salim
Sales Team Leader with U.A.E Experience
D.O.B.: 28-Aug-1981
Nationality: Egypt
Location: Dubai, United Arab Emirates
Mobile: +971588394645
Visa status: visit visa expires at (22 Jan 2017)
Email: mamdouh.msalem@yahoo.com
PROFILE
Successful professional qualified by 11 years of visible achievements in the Sales and customer service,
Courier Services. I have recently completed an intensive business English and computer course, which has
further sharpened my skills and qualification, my experience combined with my educational background
provided me with a solid foundation to establish a career in sales, customer services, Courier Services.
OBJECTIVE
A position in a company that will provide the possibility of promotion and the chance Further my career.
EDUCATION
Faculty: Computer Science, Alson high-Institute, Cairo, Egypt
Bachelor in Computer Science May 2003
LANGUAGES
Arabic – Mother tongue
English – Excellent reading, writing and speaking
SPECIALIZED SKILLS
 Distribution Management.
 Continuous Process Improvement.
 Vendor, Staff and Customer Relations.
 Training and Leadership.
PROFESSIONAL EXPERIENCE
Sales Team Leader, Nahdah Al Watan-For Advertising In Dubai (Dec 2015 – Present)
Nahdah Al Watan Advertising Agent
Job Description:-
 Work to Advertisement to saaed Magazine for Reducing traffic accidents.
 Work to Advertisement to Book Khlifa and Achievement For Contractor's Association Magazine.
 Work to Advertisement to UAE Woman Police Magazine.
 Work to Advertisement to Watany Alyawm Magazine.

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Sales & customer Service Team Leader, Al Baraka Bank(Member of national Bank of Egypt)
(OCT 2012 – Aug 2015)
Job Description:-
 Develop and maintain pro-actively a team portfolio of Commercial Clients.
 Building and facilitating effective ... Motivate and inspire team members.
 Maximizing sales and profit using all possible resources within the frame of the company
policies, and gaining the total understanding and commitment of his / her employees.
 Developing and maintaining customer and dealership to increase the market share.
 Maximizing the benefits out of the suggestive selling techniques.
Sales and customer Service Team Leader , EgyServ - International Postal Services Company
(OCT 2008– Oct 2012)
Job Description:-
 Create maps and graphs, using GIS software’s.
 Meet with users to define data needs, project requirements, and required outputs.
 Conduct Research to locate and obtain existing databases.
 Gather, analyze, and integrate spatial data from staff and determine how best the information can be
displayed using GIS.
 Compile geographic data from a variety of sources including field observation, satellite imagery, aerial
photographs, and existing maps.
 Analyze spatial data for geographic statistics to incorporate into documents and reports.
 Design and update database, applying additional knowledge of spatial feature representations.
 Enter new map data through use of a digitizer or by direct input of coordinate information using the
principles of cartography including coordinate systems and map scales.
 Analyze geographic relationships among varying types of data.
 Prepare metadata and other documentation.
 Operate and maintain GIS system hardware, software, plotter, digitizer, color printer, and video
camera.
Sales and Customer Service Specialist ,OSMAN GROUP (Aug 2005 – Aug 2008)
Job Description:-
 Field survey and data collection using GPS data collector.
 Geo-referencing & projections conversion.
 Building data base for scale 1:1000 Supported detailed.
 Convert & generating Map using ArcGIS and Geomedia software’s.
 Digitizing & handling overlay data with different layers.

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Personal skills
 Positive mental attitude work and lifestyle.
 Solutions and achievements driven.
 Ability to work and deliver under pressure.
 Interpersonal and communication skills.
 Organized, responsible and loyal.
 High ability to learn and use new technologies and techniques.
Computer Proficiency
 Microsoft office Access
 SQL server2000&2005
 C#.net 2012, HTML 5,Css,JavaScript, AutoCAD 2010
 Adobe Photoshop , Microsoft Office 2010
 Intergraph GeoMedia Professional 5,5.1,5.2,6.0,6.1
 ESRI- Arc GIS 9.2
Other Courses
 Effective Communication Workshop
 Delivering Excellent customer Service
 High Impact Coaching
 Selling & Cross Selling
 Customer Mania plus
OTHER INTERESTS
Customer Mania reading, business technology, music, gardening
(More can be provided upon request)