This document discusses building an effective content team. It recommends forming a team with roles like content strategist, content lead, and subject matter experts. It also suggests fostering skills through putting in time and constant communication. The document advocates using agile principles like gathering content and constant communication. Finally, it notes the importance of preparing for the future by building capacity over time through changes sciences and complexity mapping.

2. Hello.
@malloryoconnor

3. Happy place.

5. VanUE

6. Vancouver UX
Awards

7. strategy & vision

12. breaking it down

13. build an awesome team
1

14. foster their skills
2

15. use an agile-inspired process
3

16. prepare for the future
4

18. build an awesome team1

22. form a team
Content strategist Content lead
Content ownersSubject matter experts Content authors
Content migrators

30. Make it real.
They will be scared.“
Andrew Wright

32. communicating expectations
key success factor

33. foster their skills2

38. By failing to prepare, you
are preparing to fail.“
Benjamin Franklin

39. putting in the time
key success factor

40. leverage agile principles3

41. Lesser artists borrow,
great artists steal.“
Igor Stravinsky

42. Lesser content teams
borrow, great content
teams steal.
“
Mallory O’Connor

44. agile content team activities

45. GatherContent

46. constant communication
key success factor

47. preparing for the future4

49. new dimensions

51. Many of the happiest
moments we have are when
technology seems to know us.
“
Pamela Pavliscak
change sciences

52. mapping complexity

53. build capacity and complexity
over time
key success factor

54. wrap up

55. build an awesome team1
foster their skills2
use an agile-inspired process3
prepare for the future4

58. mallory o’connor
Practice Lead, Customer Experiences
moconnor@habaneroconsulting.com
@malloryoconnor