This presentation briefly introduces what stress and burnout are, their consequences, and how to avert being stressed and burned out in a workplace setting.

1. STRESS AND BURNOUT DRMAKGAHLELA M(Ph.D)
CLINICAL PSYCHOLOGIST
Private Practice
Email: makgahlelaw@gmail.com
Cell: 0739756318

2. OBJECTIVES
1. UNDERSTAND WHAT IS STRESS
2. BE ABLE TO IDENTIFY THE SIGNS OF STRESS
3. KNOW HOW TO MANAGE STRESS
4. UNDERSTAND WHAT IS BURNOUT
5. BE ABLE TO IDENTIFY THE SIGNS OF BURNOUT
6. KNOW THE CONSEQUENCES OF BURNOUT
7. KNOW WHAT TO CONSIDER WHEN BURNED-OUT

3. WHAT IS STRESS
• THE EMOTIONAL AND PHYSIOLOGICAL REACTIONS
EXPERIENCED WHEN AN INDIVIDUAL CONFRONTS
A SITUATION IN WHICH THE DEMANDS/STRESSORS
GO BEYOND THEIR COPING RESOURCES

4. TOP 10 STRESSORS
1. Supervisors
2. Co-workers
3. Subordinates
4. Other work related issues
5. Relationship conflicts
6. Poor nutrition
7. Sleep problems
8. Financial pressures
9. Physical health issues
10.Too many responsibilities

6. HOW TO DEAL WITH STRESS
TAKE A TIME-OUT & STREEEEEEEEEETCH
YOURSEEEEEEEEEELF
EAT WELL-BALANCED MEALS
GET ENOUGH SLEEP
BREAAAAAAAAAAAAAAAAAAAAAAAATH
EXERCISE [DAILY]
LIMIT ALCOHOL & CAFFEINE
DO YOUR BEST
ACCEPT THAT YOU CANNOT CONTROL EVERYTHING
MAINTAIN A POSITIVE ATTITUDE
GIVE BACK TO YOUR COMMUNITY
RELAX WISELY
TALK TO SOMEONE

9. WHAT IS BURNOUT?
•Psychological exhaustion and fatigue due to
excessive workplace demands.
refers to when a worker is “in a state of fatigue or
frustration”
•Burnout has psychological, behavioral, and
physically negative outcomes

10. SIGNS OF BURNOUT?
PHYSICAL
EXHAUSTION/FATIGUE
EMOTIONAL
EXHAUSTION/FATIGUE
HEADACHES
GI DISTURBANCES
WEIGHT LOSS
SLEEPLESSNESS
FREQUENT ILLNESS
BOREDOM
FRUSTRATION
DEPRESSION
GENERAL LACK OF
INTEREST & COMMITMENT
TO WORK
IRRITABILITY WITH
COWORKERS, FRIENDS
AND FAMILY
LOW MORALE
IMPAIRED JOB
PERFOMANCE
-DECREASED EMPATHY
LAST PHASE: psychologically detaching oneself from work and becoming
apathetic, cynical, and rigid

11. WHAT ARE THE CAUSES OF JOB BURNOUT ?
1. Organizational structural variables
2. Lack of social support
3. Job characteristics

12. WHAT ARE THE CONSEQUENCES
OF BURNOUT
• EMPLOYER:
– High Turnover Intent (i.e., desire to leave job by
employees)
– Staff shortages/inadequacy
– Absenteeism
– Abuse of sick-leave
– Job dissatisfaction

13. WHAT ARA THE CONSEQUENCES
OF BURNOUT
• EMPLOYEE:
– Physical and Psychological pain/suffering
– Abuse of substances/medication used for coping
(i.e., alcohol)
– Disengaged from co-workers and others
– Affect one’s life satisfaction
• CLIENTS:
– Lack of empathy from employees
– Poor services

14. WHAT TO DO?
TOGETHER WE CAN, ALONE IS A DISASTER

15. What to do!
• CONSIDER COUNSELLING
• CONSIDER A VISIT TO YOUR FAMILY DOCTOR
• CONSIDER AN ALTERNATIVE JOB

16. WHAT TO TAKE FROM THE PRESENTATION
• Job burnout is a process that occurs over time
and results from “WORKPLACE FORCES”
rather than personal characteristics

17. DRMAKGAHLELA M(Ph.D)
CLINICAL PSYCHOLOGIST
Private Practice
Forany enquires please call oremail:
Cell: 073 975 6318 email: makgahlelaw@gmail.com