If an online store owner is getting a lot of abandoned carts, so it is a dangerous sign for their business growth. So, after doing a lot of surveys we have decided to provide you the best practices with the help of this ppt that will help you to reduce shopping cart abandonment and increase sales. It will definitely provide you a good hike in revenue and customer lifetime value.
So don’t wait just try what we have analyzed for you and feel better and best.
9. Shipping cost made the total purchase more than expected
I was not ready to purchase , Wanted to save the cart for later
My order value wasn't large eough to qualify for free shipping
My payment option was not there
I don't want to register /create account just to make purchase
58 %
55 %
50 %
28 %
25 %
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Top reason for abandoning shopping carts
10. Here are some tactics
abandoned cart
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to reduce
11. Give customers all costs upfront,
including any shipping costs,
what taxes apply, and any other fees
they should expect.
Be transparent about all costs
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12. It will create a bonding with your visitor
and visitor always like surprise gifts.
Provide them Gift Cards on
checkout
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14. For decreasing the rate of abandoned
carts this can be a golden buzzer for an
owner that clients should get extra items
if they reject one.
Provide them Upsell
and down-sell offers
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16. Shoppers want to cross the finish line as
quickly and easily as possible. So don't
use complicated checkout process with
many steps.
Short or Easy checkout
process
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Check out
18. Allowing customer to purchase after
sometime by choosing save cart will
directly decrease abanduncy rate of carts
and relationship will build.
Allow the customers to
Save Their Cart
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20. Ecommerce websites use this tactic by
showing limited stocks or limited time
discount offers so customers can know
the exact things.
Show lefts products and urgency by
showing them stocks
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Hurry !
3 stocks left
RBK
21. This will reassure customers of their
current purchase and will not confirm the
product ie same or not every time at
placing order.
Include thumbnails of products
throughout the checkout process.
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Thumbnail
22. Give them rewards so that they can come
gain a use that will give you again sale.
Win them with giving rewards
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23. This will reassure customers of their
current purchase and will not confirm the
product ie same or not every time at
placing order.
Create a solid refund and return
policy
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25. Don’t be afraid to ask both converted
shoppers and cart abandoners about how
you can improve your checkout process.
Getting direct feedback.
Collect customer feedback about
pain points
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26. A progress indicator helps users
understand where they are in the
checkout process, and how much further
they have to go.
Include progress indicators on the
checkout page
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27. By this customer can approach you
directly if they find any difficulty.
Show live chat option
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Chat
Let's
28. Now the final one
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While every customer segment is different, a lot of shoppers
have somewhat similar buying habits and preferences.
One thing is clear:
Checkout experiences that are frustrating and time-
consuming are more likely to cause shoppers to abandon
their purchase so implements what we have analyzed for
you and win you’re every deal to get huge revenue.
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29. Hope you liked what we have shared
with you, Now its your turn if you have
any doubt please d0 share with us in
comments.
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