Magellan Solutions’ Chief Executive Officer Fred Chua joined top government officials and businessmen for the joint state visits of President Benigno S. Aquino III to New Zealand and Australia on Oct 22-26 2012, upon the invitation of New Zealand Prime Minister John Key and Australian Prime Minister Julia Gillard, to strengthen the bilateral relations with the two nations.
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Magellan Call Center CEO Joins Philippine Delegation Visits to Australia and NZ
1. MEDIA RELEASE
Magellan CEO Joins Philippine Delegation Visits to Australia and NZ
Magellan Solutions’ Chief Executive Officer Fred Chua joined top government officials and
businessmen for the joint state visits of President Benigno S. Aquino III to New Zealand and Australia
on Oct 22-26 2012, upon the invitation of New Zealand Prime Minister John Key and Australian
Prime Minister Julia Gillard, to strengthen the bilateral relations with the two nations.
The trip also served as a trade mission, composed of Philippine businessmen (where Chua was part
of), to explore partnerships with the region’s business decision makers and industry leaders.
In the Philippine-New Zealand Business Forum held in Auckland, President Aquino expressed that
this is the best time to invest in the Philippines because of its genuine reforms initiated by his
administration, inviting local businessmen to consider the Philippines for potential business
opportunities. He cited the Business Process Outsourcing (BPO) industry as one of the sectors in
which investors may be interested in. According to Aquino, the country continues to diversify and
move up in the value chain of BPO services, offering more complex services such as game
development, data management, applied engineering, healthcare information management
outsourcing, and animation. Because of the country’s skillful, easily trained and customer-oriented
Filipino people, the Philippines is now recognized by the international community and business
circles as the world’s leader in voice-enabled customer care services. The Philippine contact center
industry posted US$7.38 Billion in revenues in 2011 alone.
The President also gave a speech during a dinner co-hosted by the Asia Society and the Australian-
Philippines Business Council at the Ballroom of Shangri-la Hotel in Sydney. He told businessmen and
top executives that his visit is to establish broader relations between Australia and the Philippines.
“The joint trips to New Zealand and Australia was a great opportunity for us to promote our [voice,
back-office and data processing] services to large corporations and small and medium business
owners in Australia and New Zealand,” Chua said. “It is also our way of renewing ties with these
countries, which impacted our country’s economy with increased investor confidence and more
employment.”
2. About Magellan Solutions
Magellan Solutions Outsourcing Inc. is an expanding inbound contact center in the Philippines.
Established in 2005 as an inbound call center, Magellan Solutions has become a leading provider of call
center services to small and medium businesses around the world, offering a wide range of inbound
customer service, outbound and lead generation, and back office and data processing services: order
taking, message transcription, help desk, live chat, appointment setting, telephone answering services,
customer service, lead generation, telemarketing, message transcription, and more. For more information
about Magellan Solutions, visit http://www.magellan-solutions.com
References:
http://www.president.gov.ph/news/president-aquinos-state-visits-to-new-zealand-australia-yield-significant-investments-
job-opportunities-for-filipinos/
http://www.interaksyon.com/article/46400/pnoy-to-nz-investors-visit-ph-where-business-climate-is-characterized-by-
fairness-integrity
http://www.pcoo.gov.ph/nz-australia2012/photo01-102612.htm
http://www.gov.ph/2012/10/25/speech-of-president-aquino-at-the-meeting-with-asia-society-australia-and-au-phl-
business-council-october-25-2012/
http://www.president.gov.ph/news/president-aquinos-state-visits-to-new-zealand-australia-yield-significant-investments-
job-opportunities-for-filipinos/