Madhusudana Akkasali has over 14 years of experience in testing roles including 9 years onsite at clients like IBM, AT&T, and Walmart. He has experience in test management, test delivery, test process transformation, and currently works on cloud migration projects. He leads teams of up to 25 people and has experience testing applications in various industries including banking, retail, petroleum, and telecom.

1. Resume of Madhusudana Akkasali
Cell Phone – 99023-55994.
Email id: emailmadhu50@gmail.com
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Profile:
Quick Summary:
• 9 Years with IBM of which 5 years Onsite ( US) – facing clients – ATT, Walmart and SunTrust Banks
• 4 years IBM Offshore with ATT, MetLife and Shell
• Good knowledge of Testing Management, Test delivery, Test Process Transformation
• Currently is currently working on Cloud Migration with Shell legacy systems to Amazon Web ( AWS 1.5)
• Madhu Akkasali comes with Testing of Motorola Mobile ( 3 years)
• Madhu Akkasali has good experience in Industrial Automation as well.
1. 14+ years of IT industry experience encompassing a wide range of skillset, roles and industry verticals with managerial
and technical expertise and has lead teams as Delivery Manager, Project Test Manager and Technical team lead
2. Played a key Client facing role Onshore for clients AT&T, Wal-Mart, Shell, Sun Trust Banks client over the last 9 years
3. Executed software Testing projects for Banking, Retail, and Petroleum and Telecom industry.
4. Expertise in software development and testing and has been a career graduating from a developer to Delivery Manager.
Have a thorough understanding of Development and Software Testing Life Cycle, Cloud migration, Testing Processes,
Methodologies and hands on experience in all aspects of Testing Integration, System, Regression, Performance testing,
UAT using various tools.
5. Lead Testing Process Transformation activities Processes, Tools and Automation
6. Lead the RTC (Rational Team Concert) initiative for project planning, effort tracking, and resource management.
7. Good communication skills, interpersonal skills, quick learner, team player
8. Hands on experience in Test Management and Test Planning in IBM and Motorola.
9. Hands on Testing experience on Motorola GSM Phones handsets and AUTOMOTIVE Cluster Testing and Audio systems
testing for Automotive Applications.
Skill Set:
1. IBM Project Manage men t Tools : Rational Team concert, clear Quest, est manager.
2. Project Manage men t Tools: Microsoft Project,
3. Data bases: DB2, Teradata, Oracle.
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2. 4. Operating Systems: Windows, UNIX.
5. Tools:
a. IBM Rational Tools, Wal-Mart’s Clarity, Vendor management and ISDLC tool
b. HP Mercury Quality Center for defect Management ( HPQC – ALM)
c. HP Mercury Performance Center.
d. UFT
e. IBM Test management tools.
f. Testing tools for GSM Motorola Handsets: Phone Test Automation framework
g. Siemens Automation Simatic Manager tools and High Speed Protocol Analyzers.
6. Processes: IBM and client testing processes
Education:
B.E. (Electronics and Communication) – KREC Surathkal
Karnataka Regional Engineering College, Surathkal affiliated to Mangalore University
Certifications:
1. Certified Project Management Professional [PMP] in 2009.
2. 06 months course on software Quality Assurance and Management from, Indian Institute of Science. Bangalore [2005]
3. Certified Software Test Manager [CSTM] [2007]
4. SIX SIGMA White belt certified [2007]
IBM Accreditations:
IBM accredited Advisory IT specialist. [2008]
Recognitions in IBM:
1. Recognized for the IBM Manager’s Choice Award - 2014 program for the practice Unite to get it Done Now.
2. IBM Orion Award for Delivery Excellence (2013)
3. Awarded IBM BRAVO in 2007 for best test management. (2007)
4. Awarded IBM – BEST OF IBM in 2012 (Two Times) for best project performance. (2012)
5. IBM Top Talent Nomination (2008.)
6. Eminence & Excellence - Cash Award winner for 2012
7. Other client appreciations.
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3. Professional Experience:
Ju n e 2 0 1 4 t o t i l l d a t e T e c h n i c a l P r o j e c t M a n a g e r – Cl o u d M i g r a t i o n I B M
G BS
Cl i e n t : S h e l l
• Perform assessment of legacy candidates suitable for cloud migration ( Amazon Web Service 1.5)
• Initiate cloud Migration: confirmed with app SMEs
• Adherence to follow Cloud standardized process, Business Impact Analysis is conducted for data confidentiality.
• Leverage Cloud Services Gateway to enable the automated Provisioning, Monitoring and Lifecycle Management of Virtual
Machines in Amazon to Manage the complete lifecycle of all the Virtual Machines under the subscription
(Launch/Start/Stop/Terminate/Schedule/Snapshots/Volume Addition)
• Responsible for App configuration: Application SME reconfigure application to connect with DB and test on the cloud.
• Cloud Testing: Identified key user(s) perform application and performance testing before migrating to Cloud
• Responsible for Handover of Cloud Infrastructure : After Migration completed, App SMEs confirm that they can operate
new instance on the cloud
• Initiate Decommission Activity:
A p r 2 0 1 3 t o t i l l Jun e 2 0 1 4 T r a n s f o r m a t i o n L e a d I B M GBS
Cl i e n t : M e t L i f e
• Developed GAP Analysis report for existing processes, tools, data flows, reviews and approval from client
• Developed Maturity Process Assessment across LOBs
• Developed PPM - Policies and procedure Manual. ( or Process design Document), usage of RTVMs,
• Developed and implemented Transformation Rollout Plan and its implementation.
• Developed Transformation Scorecards – for process adoption.
• Responsible for implementing underlying tool (Rational Team Concert) as part of process transformation.
• Responsible for Complete End to End Rollout of Transformation Actives
• Co Ordinated with onshore and Offshore Managers for Deliverables reviews, Trainings on - RTC tools, Processes
• Responsible for engaging Delivery teams for Rollout of process transformation across the account level
• Developed WBS for Enhancement projects and Agile projects, implemented in RTC and streamlined across LOBs
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4. • Responsible for Reports deployment, Dashboards, WBS on to the RTC tool.
M a r c h , 2 0 1 1 t o 2 0 1 3 O c t T e s t D e l i v e r y M a n a g e r I B M GBS
Client – Wal- Mart, Bentonville, USA. Location: Bentonville, USA.
As an onshore Test Delivery Manager my responsibilities include the following
• Identifying, Analyzing and Freeze Scope and transfer the work load to the Offshore Delivery team
• Define the interfaces to be tested to ensure that business and technical requirements have been met.
• Test Planning, Execution, Monitoring and controlling and Sign offs with customers.
• Lead transformation related activities involving client processes such as SDLC,TRR and tools such as RTC, HPQC and IBM
internally developed tools Flash Reporting tools, QA Estimation tool
• Act as a single point of contact between Onshore Management and Offshore Management for all the process/tools
improvement recommendations.
• Maintain the Onshore and offshore Ratio of 20:80 %
• Responsible for Adherence to the defined process Swimlane, meet SLAs and SLOs.
• Contributed in the Cycle Time Reduction Initiatives, Joint Test Workshop processes, PMRs
• Responsibilities include work on-boarding and off-boarding process including hiring of resources
• Ensure continuous communication and coordination with client.
• Co-Ordinated and Managed with the Clients 3rd party Vendors (Vistex, Antenna Software, SAP) to gain an understanding the
Systems business flows.
• Established Strong working relationships with IBM US onshore and IBM offshore testing teams and define work policies for
work rules of engagement
• Risk Management. To identify the project Risk, resource risks, financial risks in early stage of the project and program. Track
the risks and execute risk plan to mitigate the risks.
Project Test Deliverables :
Delivered Project Test plan, Test strategy, and Performa nce test plans , Resource estima tion , Test execution
reports , Work break down structu re , Risk mitiga tion Plans, Weekly status reports , Flash repor ts and
other deliverables for the client.
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5. Project Environment: DB2, Mainframes, Webshpere, UNIX, Java, Teradata, Cassandra
Tools: Clarity Claims, HPQC (Defect management), HP Performance Center (Performance testing), ILC (labor claims)
Team Size : 20
A u g 2 0 , 2 0 1 0 – F e b 2 8 , 2 0 1 1 , O n s i t e T e c h n i c a l L e a d I B M G l o b a l S e r v i c e s
A c c o u n t – S u n T r u s t , A t l a n t a , G e o r g i a , US A .
Onshore Technical Lead
• Responsible for overall delivery of the Testing program.
• Responsible for adherence to project mandated Processes and tools
• Tracking and ensuring all Statement Of Work (SOW) – Testing contract commitments are met
• Supporting IBM’s Project Management Review (PMR) processes.
• Supporting 30-60-90 day work pipeline process for resource fulfillment
• To insure the process Quality gates are met.
• Responsible for managing scope, planning, tracking, change control, aspects of the project.
• Responsible for effective communication between the project team and the customer. Provide day to day direction to the
project team and regular project status to the customer.
M a y 2 5 , 2 0 0 6 – A u g 1 0 , 2 0 1 0 , O n s i t e T e c h n i c a l L e a d I B M G l o b a l S e r v i c e s
A c c o u n t – A T & T , N e w Jer s e y , US A L o c a t i o n – N e w Jer s e y , US A
This initiative is in response to a need to quickly integrate the AT&T downstream back end applications to IBM’s
Software applications being sold and utilized in support of multiple client deals under the AT&T/IBM BlueSky
Program. This project will focus on the Configuration Management initiative in support of the Clients/IBM’s ITSM/ITIL
process framework.
Job Description:
• Identifying, Analyzing and Freeze project requirements. To ensure the scope of the project is clear and signed off with the
AT&T client.
• Define the interfaces to be tested to ensure that business and technical requirements have been met.
• Test Planning, Execution, Monitoring and controlling and Sign offs with customers.
• Provide estimations for the testing effort.
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6. • Responsible to produce a report on Defect prediction for the testing effort for each test phase
• Prepared comprehensive test specifications document and test cases for each level of testing. Supplement these
specifications with the real time test data and test logs.
• Responsible for overall delivery of the Testing program.
• Responsible for adherence to project mandated Processes and tools
• Responsible for Risk Management, Quality Management, Project reviews and audits,
• Translate customer requirements into formal requirements and design documents, establish specific solutions, and leading the
efforts including programming and testing that culminate in client acceptance of the results.
• Establish Quality Plan and Procedure for the team and continuously monitor and audit to ensure team meets quality goals
Initiatives Undertaken in IBM (@ AT&T Account)
Defect Reduction Initiative [DRI]
Defect Reduction Initiative (DRI) is a special client focus activity to reduce the UAT (User Acceptance Testing) Defects.
This effort focused on some of the programs like AVPN, BVoIP etc.
This DRI focuses on a set of project(s) in each Program.
Objective:
• To Reduce the DATA Defects
• Reduce MTTR for data defects.
• Resolution guide for frequently occurring problems.
• DRI Deliverables.
• Establish Funding requirements
• Engage appropriate SMEs for long term solutions.
Role on the Defect Reduction Initiative
• Identify Innovations for each of the program.
• Work closely with the AT&T DRI Management, Application Teams both ATT and IBM Management
• Pilot and institutionalize the innovations for defect reduction.
• Track the Innovations for effectiveness (Current innovations and Present Innovations)
• Generate the Metrics at the end of the Release and plan for the future releases.
• Present the DRI status on the Core ATT and IBM DRI executive management calls.
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7. • To Identify the DRI activities for the projects identified.
• Secure funding for DRI Activities.
Team is virt ual team of 25 mem bers
June 04 – May 06, Project Leader Harita Infoserve Ltd, B’lore, India
Client: Motorola
Specific responsibilities include:
• Perform Functional and regression testing on GSM Motorola Phones.
• Product validation: Interoperability Testing (IOT) of Audio and Video against Non-Motorola Phones.
• Test case development for Progressive Down load feature
• Active Client interfacing role with onshore and offshore delivery teams.
• Multimedia Engine feature testing for Audio, video and Images
• Test Planning, Test Case preparation, test case execution and analysis of metrics and reporting.
• Maintain the Test Plans in the Test management tool.
• Responsible Quality check on voice quality for Motorola Handsets.
• Generating Multimedia Capability documents for Various Phones
• Interaction Testing – BlueTooth, Multimedia messaging, SMS, Voice calls ,data calls
• Follow up of features commitment for Multi Media Engine
• Defects Triaging and assigning Change Requests to appropriate Engineers
• Close association with development team for defect resolution by Providing PANIC and DATA Logs for analyzing Bugs usingRTA tool.
• Maintaining and procuring of hardware for the Testing team in Asset Management System
• Phone Feature Enhancements to improve quality and user experience
• Technical presentations and Test Management tools.
• Communicate Test progress status to Senior Management, project managers and the clients.
Environmen t :
Motorola Prototype Handsets, Simulators, Emulators, Phone Test Framework for Automation
And Mobile applications for Motorola Handsets.
Team Size : 8
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8. Oct 03 – Jun 04, Technical Lead CG Smith Software Ltd, Bangalore, India
Key Responsibilities
1. Co-ordinate the software development and testing activities.
2. Responsible for development of Test strategy, develop test cases for code coverage, Boundary and Multiple
Conditions and decision Coverage.
3. Responsible for development of CAN Scripts for Automotive systems known as CUSTERS.
4. Responsible for generation of anomaly reports
5. Develop Test procedure and Scripts for Arbitrary Text, Functional messaging, Diagnostic Services and Diagnostic
Trouble Codes.
6. Test Execution for Diagnostic services and Diagnostic Trouble Codes to Validate Denso GMX 295 cluster.
7. Active Client interfacing role for requirements clarification, status reporting.
8. Responsible for Functional Unit Testing and Regression Testing.
9. Handling Technical reviews.
10. Responsible for Customer Query Handling.
Environmen t :
1. Rational Test Real Time (RTRT) both on Windows and Solaris UNIX and Green hills Compiler.
2. Fujitsu SofTune Simulator.
3. Target: MPC5xx family of Micro controller Units
4. CANcardXL and GMX 295 Cluster. Windows. Vector CANoe 4.1.35. and CAN Application Programming Language.
5. Vector CANoe 4.1.35. Cluster
Team Size : 15
Jan 03 – Oct 03, Project Leader Future software Ltd, Chennai, India
Key Responsibilities as a Project Leader:
1. Responsible for development of technical proposals for LonWorks based projects.
2. Responsible for test plans, test strategy and test cases development for Novatel Wirless modem project.
3. Responsible for Interpretation of the RFC standards 2616 and 2617
4. Work with Business Analyst in translating business requirements into Functional Requirements Document and to
Detailed Design Documents
5. Work with QA to create test scripts and scenarios for enhancements and customizations to the core product
6. Lead analysis sessions, gather requirements and write specification and functional design documents for
enhancements and customization; Analyze product impact
7. Coordinate and communicate tasks with developers
8. Ensure that development is performed as per requirements
9. Communicate activities/progress to project managers, business development, business analysts and clients
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9. 10. Develop implementation and test plans, build software acceptance criteria, coordinate and work with clients to
oversee the acceptance and dissemination process
Environmen t: C, REX OS from Qualcomm
Team Size : 10
Ja n 2 0 0 1 – Ja n 0 3 P r o j e c t M a n a g e r I N F R A N E T S Y S T E M S P V T L T D . B a n g a l o r e
Key Responsibilities as a Assistant Manager:
1. Responsible for and ensuring Micro-controllers functioning, Hardware functionality etc
2. Development of Test plans, designing test cases.
3. Responsible for test execution like Unit Testing & Integration Testing and System testing.
4. Responsible for fine tuning of systems for better efficiencies.
5. Responsibility of deliverables & schedules.
6. Engagement and of Liaising with the customers as required appropriate.
7. Responsible for Systems commissioning, installation and sign off.
Environmen t : Neuron C, Motorola MC433150, ILS (COM Server) and PathFinder, Node builder Compiler.
Team Size : 5
July 99 – Dec 2000, S e n i o r S y s t e m s E n g i n e e r , C o n t r o l I n f o t e c h l t d B a n g a l o r e
1. Responsible for conversion of System requirements into software requirements and design Hydraulic Tyres
processing systems and establish accurate system controls using software.
2. Co-ordinate the software development activities.
3. Responsible for ensuring Micro-controllers functioning, Hardware functionality and also procurement
4. Develop test plans and execute comprehensive testing - System tests, Alpha, beta and User Acceptance testing.
5. Responsible for fine tuning of systems for improving efficiencies and cycle time reductions for better through put.
6. Responsible for customer deliverables & schedules.
Environnent : S7 – 315 Siemens micro- controllers, OP27 Human Machine Interfaces.
Jan 98 – April 98, S e n i o r S y s t e m s E n g i n e e r , C SE S y s t e m s a n d E n g i n e e r i n g l t d B a n g a l o r e .
Key Responsibilities as a Project Lead were:
1. Responsible for managing scope, planning, tracking, change control, aspects of the project.
2. Responsible for effective communication between the project team and the customer. Provide day to day
direction to the project team and regular project status to the customer.
3. Translate customer requirements into formal requirements and design documents, establish specific solutions, and leading
the efforts including programming and testing that culminate in client acceptance of the results
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10. 4. Responsible for System Analysis and requirements study for process Industries like Oil companies and
Pharmaceutical companies.
5. Provide inputs for development of technical proposals.
6. Underwent training on Enterprise Management System [WinBLISS] for process controls @ BayTek Engineering
Corporation, Corpus Christi, Texas, USA.
Team Size : Independent Role.
Jan 95 – Feb 98, Assistant Manager , Ji n d a l V i j a y a n a g a r S t e e l L t d .
Key Responsibilities as a Project Lead were:
1. Responsible for System Analysis and requirements study Hot Strip Steel Mill.
2. Responsible for Software development and Testing activities.
3. Commissioning of Hydraulic systems and test the software for electromechanical systems
4. Test runs on systems during pre-production.
5. Co-ordination with clients for issues.
6. Systems maintenance post installation.
Environnent : C, Ladders programming environment, Westinghouse Micro-Controllers and Human Machine Interfaces.
Sensors and electromechanical systems
Nov 92 – Dec 94, C o r p o r a t e T r a i n e r N O V E L S O F T W A R E S Y S T E M S l t d B a n g a l o r e .
Performed Project CoOrdinator Role.
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