1. Rei Mc Gyver T. Picar
Email:Picar_mac001@yahoo.com Tel:09333852669
CAREER OBJECTIVE:
 To pursue a job position in a progressive and innovative company where I may gain knowledge and
exposure as well as utilize my skills and expertise to the fullest.
 To hone my skills in an appropriate post.
 To have a professional, satisfying and challenging career that will help broaden my experience and
enhance my growth and abilities.
ACADEMIC CREDENTIALS:
I.E.T.I College of Alabang
Bachelor of Science in Information Technology
Molina St. Alabang Muntinlupa City (Bldg. 1 & 2)
I.E.T.I College of Alabang
Information & Communications Technology
Molina St. Alabang Muntinlupa City (Bldg. 1 & 2)
IT SKILL SET:
Languages : Vb.Net.
Database : MYSQL, MS Access.
Operating system : Windows 2000, ME, XP, Vista, 7, 8 LINUX, IOS, Windows Server
2008 R2 DataCenter.
Software Packages : MS-Office, Team viewer, Notepad ++, VMware workstation,
Wampserver, XAMMP, Command Prompt, Cisco Packet Tracer,
Visual Studio, Visual Basic, Adobe Reader 9, Logmein Rescue,
Designing Tools
Technical Skills
Networking
:
:
:
HTML.
Assembling Computer, Troubleshooting Computers &
Laptops,(Windows & IOS Platform) Installing different kinds of
operating systems: (Windows XP, Windows vista, Windows 7 &
Windows 8) Removing Viruses, Installing softwares (Antivirus,
Office etc.) Setting up Email account on outlook & Windows live
mail.
Cabling, Configuring Routers, Setting up Password,
Troubleshooting internet connections, File sharing using network

2. group, Creating Domain Controller, Adding computer into a domain
Assigning static IP, Configuring DHCP.
IT PROJECT:
Title: LAN Based Student’s Information System for Monte Cristo Research & Educational Institute
Software used: Visual Studio 2008 & MS Access 2007
Description: The LAN Based Student’s Information System for Monte Cristo Research & Educational Institute is
a system that can help the school lessen the time in viewing the information of students in the school
because it has a search engine which can find the information of a student automatically.
CERTIFICATIONS, TRAININGS & SEMINARS ATTENDED:
CCNA Exploration(Cisco1)
CCNA Exploration(Cisco2)
CCNA Exploration(Cisco3)
CCNA Exploration(Cisco4)
NC2(TESDA)
Evolution of Windows Operating
system
SUSE Linux Enterprise Server10
: Network Fundamentals
: LAN switching & wireless
: Routing protocol & concepts
: Accessing the WAN
: Computer Hardware Servicing
: Seminar About windows operating
system
: Linux Training Program
Jun/2009
Jun/2009
Jun/2009
Jun/2009
Jun/2009
Feb/2010
Jun/2012
WORK EXPERIENCE:
Remote IT Technician
Accenture Philippines
June 2013 to Present
 Attend troubleshooting calls and execute installations, desktop maintenance and upgrades.
 Extend technical support for technology projects.
 Assess user needs and develop technical solutions on work related issues.
 Communicate with other campus information technology offices.
 Document on technical support and business processes.
 Extend Administrative Support like processing forms and arranging travel to Information Technology
Services department.
 Direct all operating systems and corresponding software.
 Install, configure, maintain and troubleshoot end user desktops.
 Determine and execute system reconfiguration needs.
 Establish end-user service level agreements.
 Configure and install phone and computer.
 Install and manage peripheral support devices like printers.

3. Business Process Associate
American Data Exchange Corporation
October 2012 to February 2013
 Process and set-up new losses with the required timeliness according to line of business.
 Review and identify type of claim and assigned it to the appropriate Claim Adjuster or Examiner.
 Review and verify policy and member’s coverage and/or eligibility.
 Review and process claim corrections
 Set reserves on claim.
 Contact claimant, insured, underwriter, broker, and medical provider for additional claim
information via phone and/or e-mail.
 Send out claim Acknowledgement letter or required forms correspondence to the claimant, insured,
and/or broker.
 Send escalation to the technical team for pending claims.
IT Assistant– Internship for Computer/IT Students
AVTEC
March 2011 to May 2011
 Assist the System Administrator with desktop support, troubleshooting desktop hardware/software
problems, and carrying out projects as assigned in a culturally diverse environment.
 In general, free the system administrator from some of the day to day issues so I can focus on larger
projects and IT initiatives.
IT Technical Assistant
MonteCristo Research and Educational Institute
June 2010 to March 2011
 Provide technical assistance to office staffs as needed.
 Assist in software and hardware upgrades.
 Add or update workstations for office staffs.
 Perform routine PC maintenance and updates for performance efficiency.
 Supervise and process help desk support requests.
 Assist in maintaining Internet service, firewalls, and telephone systems.
 Initiate process improvements to better answer user demands.

4. CHARACTER REFERENCE:
Conrad Baniqued
Project Supervisor
Accenture Manila Delivery Center
09178978784
Melvin Ricaflanca
Project OIC
Accenture Manila Delivery Center
09178783340