1. Mark Kelly
Raleigh Consulting Group
Order from amazon.com

2. A World of Constant Change!
The amount,!
the magnitude, !
the pace, &!
the complexity!
of change!
all continue !
to accelerate.!

3. You have a !
need for!
Direct!
CONTROL Indirect!

4. Understand that !
loss of control
!
is at the!
heart of change.!

5. Adapting to Change
means recovering from
a significant disruption in expectations.

6. Resilience is
the ability to absorb
high levels of
disruptive change
while displaying minimal
dysfunctional behavior.

7. Understand !
the importance !
of !
resilience !
in adapting !
to change. !

8. Your Change Quota!
Imagine that you have!
100 change points !
each year.!
Every change, !
big or small,
!
positive or negative,
!
requires that you use!
some of your points.!

9. Your Change Quota!
Your change quota !
is like a sponge. !
Too much change !
& you become !
saturated. !

10. Your Expectations Drive You!
Expectations may be!
positive or negative.!
Anticipating whatʼs!
coming helps give you!
a sense of control.!

11. Surprise Destabilizes!
Being surprised!
disrupts your!
equilibrium &!
sense of!
control.
!

12. Expect the Unexpected!
Expect !
the unexpected !
so that you are!
rarely surprised!
that you are!
surprised.!

13. Why You Resist Change!
• Fear of the unknown.!
• Perceived loss of power.!
• Fear of looking incompetent.!
• Donʼt see whatʼs in it for me.!
• Low risk-taking disposition.!

14. How You Show Resistance!
• Disagree with the plan.!
• Criticize the plan to others.!
• Donʼt implement.!
• Argue with others.!
• Shut down & withdraw.!

15. Be ready !
for resistance,!
whether you view!
change as!
positive or negative. !

16. Crisis!
Danger!
&!
Opportunity !

17. Danger Orientation!
View change as a!
potential threat.!
Slow to acknowledge !
the need to change.!
Become defensive.!

18. Opportunity Orientation!
Accept change as a!
part of life.!
Recognize disruption!
as a signal to adapt.!
Respond positively.!

19. Are You Type-D or Type-O?!
O!
Change!
Opportunity!
Oriented!

20. Know your!
orientation!
to change: !
danger!
or!
opportunity.!

21. Resilience!
RESILIENCE
Characteristics!
POSITIVE!
POSITIVE
FOCUSED
FLEXIBLE
ORGANIZED
A cluster!
PROACTIVE
of traits!

22. Resilience
Trait Resilience Traits!
POSITIVE: THE WORLD!
See the world !
as complex !
but filled with !
opportunity.!

23. Resilience
Trait Resilience Traits!
POSITIVE: SELF !
Have self-confidence !
to succeed!
in difficult situations.!

24. Resilience
Trait Resilience Traits!
FOCUS !
Have a clear vision !
of what!
you want to achieve.!

25. Resilience
Trait Resilience Traits!
FLEXIBLE: THOUGHTS !
Entertain multiple!
points of view!
for dealing with!
ambiguous situations. !

26. Resilience
Trait Resilience Traits!
FLEXIBLE: SOCIAL !
Draw on!
the resources!
of others!
during change.!

27. Resilience
Trait Resilience Traits!
ORGANIZED !
Develop!
structured approaches !
to!
managing ambiguity.!

28. Resilience
Trait Resilience Traits!
PROACTIVE !
Engage change !
instead of !
resisting it.!

29. Resilience!
Characteristics! RESILIENCE
POSITIVE!
POSITIVE
FOCUSED
FLEXIBLE
ORGANIZED A!
PROACTIVE balanced basket!
is best.!

30. Become More Resilient!
To Do!
• Increase awareness.!
• Get input from others.!
• Use a coach.!
• Experiment.!
• Focus on 1-2 traits.!

31. Create a!
Resilience !
Development !
Plan.!

32. Resilient Teams!
Characteristics !
• Positive !
• Focused!
• Flexible!
• Organized!
• Proactive!

33. Team Synergy!
Building & combining !
the strengths of !
team members !
so that the whole !
is greater than !
the sum of the parts. !

34. Nimble Organizations!
Implement changes !
better than!
their competitors!
with speed,!
grace, dexterity,!
& resourcefulness.!

35. Nimble Organizations!
Characteristics !
• Full of agile people !
• Perform with ambiguity!
• Use creative tension!
• Self-organizing units!
• Conscious competence!

36. Adapting to change
is a core life skill.

37. Engage
Change!

38. Mark Kelly
Raleigh Consulting Group
O
Order from amazon.com