Singapore Tourism Board - MICE Presentation 2020

1. Destination
Singapore
MICE by melody 2020

2. N. America
Europe
Asia
Oceania
Africa
S. America
Compact City with Unlimited ExperiencesLocated in the Heart of Asia
Tropical Climate All Year Round
A Concentration of Experiences
A Cultural Melting Pot to Discover
50 KM

3. Strategic Location
• Located in the heart of Asia with access to
approx. 4 billion people within a 7-hour
flight radius
• Events held in Singapore are well-
attended by international delegates and
receive a strong representation from Asia
Pacific
3
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
7hr 5hr 3hr 1hr
CHINA
Population: 1.34 billiion
GDP: USD 7 trillion
INDIA
Population: 1.2 billion
GDP: USD 1.84 trillion
SOUTHEAST ASIA
Population: 620 million
GDP: USD 1.5 trillion
AUSTRALIA
Population: 22 million
GDP: USD 1.5 trillion
JAPAN
Population: 127 million
GDP: USD 5.86 trillion
SOUTH KOREA
Population: 49 million
GDP: USD 1.16 trillion
Singapore’s Top 5 markets in 2018:
IndonesiaChina MalaysiaIndia Australia

4. Global Connectivity
4
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
• World-renowned Changi Airport is serviced by more
than 120 airlines, operating to close to 420 cities in
over 100 countries, with over 7,400 scheduled
weekly flights.
• Only airport in the world to have been awarded
Skytrax’s top title World’s Best Airport for 7th
consecutive time.
• Affordable air travel within Asia Pacific with an array
of low-cost carriers
7,400
Flights weekly
>400
Connected cities
worldwide
>100
Airlines
World’s Best Airport 2019
Skytrax World Airport Awards, 10-time winner

5. 5
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission

6. • A new retail and lifestyle
complex, Jewel Changi
Airport, occupies a gross
floor area of about 134,000
sqm over ten storeys –
seamlessly integrating
airport facilities, with a
hotel (Yotel) and 280 retail
and food & beverages
outlets.
• Highlights include the
World’s tallest indoor
waterfall (40m) and a lush
5-storey indoor forest.
• Event spaces available:
• Changi Experience
Studio (3,000 sqm,
20 interactive touch
points)
• Event Plaza at the
Canopy Park (500-
700 seating pax)
Jewel Changi Airport

7. • SAFE: Highly walkable city; 2nd Safest City in the World (Economist Intelligence Unit)
• PUBLIC TRANSPORTATION: Affordable and reliable; efficient network of bus services, taxis, and a mass
rapid transit system
• FACILITIES FOR THE DISABLED: Wheelchair facilities and tactile pavements enhance the travelling
experience for the disabled
Mass Rapid Transit (MRT)
(5.30am – 12am)
Fare per trip:
~ € 0.48 – 1.30
~0.54 – 1.46 USD
Taxi Cabs (24 hours)
Fare per trip:
From ~ € 1.97
From ~ 2.20 USD
Buses (5.30am – 12am)
Fare per trip:
~ € 0.48 – 1.30
~0.54 – 1.46 USD
Safety and Ease of Getting Around
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission

8. 8
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
Assurance of a Quality Meeting
Experience in Singapore
Best Business Environment
in the World
(Economist Intelligence Unit’s Business
Environment Ranking 2014-18)
Top in Asia for Quality
of Living
(Mercer Quality of Living Survey 2018)
World’s Second Easiest
Place to Do Business
(Doing Business 2018 Report, World
Bank)
First in Asia and Fourth
Worldwide for Protection
of Intellectual Property
(Global Competitiveness Report
2017/2018)
Asia’s Top Meeting City
For 10 consecutive years
(UIA Global Rankings 2017)
Asia’s Top Convention
City
for 17 consecutive years
(ICCA Global Rankings 2018)
World’s Second Safest
City
(Safe Cities Index 2017)
Top Asia Pacific
Meeting City
for 3 consecutive years
(CventTop 25 Asia-Pacific
Destinations 2018)
Best Business
City in the
World
(BusinessTraveller
Asia-Pacific Awards
2017)

9. COVID-19: Measures by the Singapore
Government
9
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
• SG Clean is a Whole-of-
Government initiative to assure
locals and visitors that our various
businesses have rigorous
measures in place for sanitation
and hygiene.
• Establishments will be certified SG
Clean by independent 3rd party
assessors, and require a 7 point
checklist to get certification.
• As of 1 August 2020, more than
20,000 premises across Singapore
have been audited and certified –
among them over 1,100 tourism
establishments, including hotels,
F&B outlets and conference venues
SG Clean Certification

10. COVID-19: Measures taken by our Industry
Partners
10
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
Changi Airport Singapore Airlines Attractions
• Electronic Health Declaration.
With effect from 27 Mar 2020,
all travellers entering Singapore
have to submit a health
declaration before immigration
clearance via the SG Arrival
Card e-Service
• Screening of Inbound
Passengers. With effect from
29 Jan 2020, passengers on all
arrival flights are subject to
temperature screening.
• Cleaning in more frequent
intervals. Doubled cleaning in
terminals and Jewel, and tripled
frequency for locations with high
contact surfaces.
• HEPA Filters. Aircrafts are
equipped with HEPA filters that
filter more than 99.99% of
airborne microbes, which have a
similar performance to that of
hospital operating rooms.
• Enhanced Cleaning. In addition
to existing hygiene measures,
SQ is using strong disinfectant
on high contact surfaces like
entertainment screens and
windows.
• Well-being and safety of airline
crew. All crew are required to
wear masks on board and are
provided with gloves.
• Temperature screening at entry
points at major attractions
(Universal Studios Singapore,
Marina Bay Sands, Gardens by
the Bay) and enhanced
frequency of cleaning

11. SG Arrival Card (SGAC)
11
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
1. Who can submit the electronic arrival card? All foreign visitors travelling to
Singapore except those arriving via cruise liners and those entering Singapore to
assume work pass status
2. How to access SGAC? Via STB’s Visit Singapore Travel Guide App, ICA’s SG arrival card
mobile application or https://eservices.ica.gov.sg/sgarrivalcard
3. What are the benefits of the SGAC?
(a) Travellers will only need to produce their passports for immigration clearance upon arrival
(b) One-time group submission for families or travellers in small groups (max 10 people)
(c) Less manual entry of personal information
4. If I have submitted an electronic arrival card, do I still need an entry visa? The
electronic arrival card is not a visa. If a visa is required to enter Singapore, it will still
need to be applied for.
The SG Arrival Card (SGAC) is an e-service that
allows foreign visitors to submit their arrival card
electronically, up to 14 days in advance before
they arrive in Singapore

12. Accommodation
& Meeting Spaces

13. Accommodation
13
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
Singapore has a range of accommodation options, for different budgets:
• Luxury (4 – 5*) – 150 - 400 euro/night
• Average (2 – 3*) – 50 - 150 euro/night
• Budget – 15 - 50 euro/night
Best Luxury Hotels Best Service HotelsBest Hotel Experience
Andaz Singapore
Singapore Tourism Awards 2019 Winners
The Fullerton Bay Hotel Singapore
Raffles Hotel Singapore
AMOY
Wangz Hotel

14. Wide variety of unique spaces and meeting
rooms available to suit your needs
14
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
UNIQUE AND EXPERIENTIAL SPACES
(10 – 500 DELEGATES)
CONVENTION SPACES
(UP TO 20,000 DELEGATES)
Huone Events Hotel
S.E.A. Aquarium JW Marriott South Beach Suntec Convention Centre
Raffles City Convention CentreGardens by the Bay

15. Unique spaces for business and
social events
15
1919
Waterboat House
1-Altitude
ArtScience Museum
Skai at Swissôtel
The Stamford
National Gallery – Supreme court terrace
FOC Sentosa
Gardens by the Bay
S.E.A. Aquarium
Asian Civilisations Museum Clifford Pier

16. Leisure Essentials

17. Find a cuisine for every budget
Sample local street fare, a
delicious melting pot of
Singapore’s diverse
cultures; explore the
vibrant fine dining scene,
which has emerged as
one of the world’s most
exciting, featuring many
celebrity chef restaurants.

18. Select from a wide mix of venues for a great
night out

19. Take in a built environment of fascinating
contrasts
Keong Saik Road Orchard Road Lau Pa Sat Haji Lane
Historic and contemporary architecture are juxtaposed seamlessly in the city that celebrates the past as
much as it embraces the future, evoking a beauty that is more than the sum of its parts. These below are
just a few examples.
Ann Siang Hill

20. Appreciate a blend of art, history &
heritage architecture
Singapore’s many museums and
art institutions are housed in
beautifully conserved heritage
buildings. Take in history at the
National Museum, Asian
Civilisations Museum and the
Peranakan Museum, and soak
up art collections at the
Singapore Art Museum and the
National Gallery Singapore,
which oversees the world’s
largest public collection of South
East Asian art, consisting of over
8,000 artworks.
Singapore Art Museum
Asian Civilisations Museum
Peranakan Museum
National Museum
National Gallery Singapore

21. Explore abundant lush green spaces in the
city & beyond
Singapore Botanic Gardens
Gardens By The Bay MacRitchie Reservoir
Henderson Waves

22. Enjoy a wide array of experiences at popular
attractions
Singapore Zoo
River Safari
Night Safari
Mega Adventure Park, SentosaTanjong Beach Club
S.E.A. AquariumTM, Sentosa
Universal Studios SingaporeTM
Sentosa Skyline Luge
Singapore Flyer
Ranging from nature and wildlife to a Hollywood movie theme
park and myriad leisure experiences in Sentosa island,
Singapore’s attractions offer fresh and memorable experiences
for both first-time and returning visitors, as well as many local
residents.
iFly Singapore
22

23. Immerse in the richness of vibrant cultural
precincts
Enter – by foot, bike or inside a vespa sidecar! – the colourful streets of Chinatown, Little India, Kampong Glam
and Katong – where sights of cultural traditions and delicious food await.

24. Passion Tours
24
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
Singapore has a series of 47 Passion Tours where groups who want a more immersive
experience, or for new visitors who wish for more off-the-beaten-track experiences.
Singapore Sidecars Vespa Tour
Kayak Fishing Tour Singapore Miracle Tour
Made in Singapore
Singapore After Dark:
Local Street Food & Nightlife Tour
IGNITE Tour
MIC
E
MIC
E
MIC
E

25. Business Tours
25
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
Group tours for 2 – 200 pax available.
For more details, go to https://www.visitsingapore.com/mice/en/plan-your-event/experience-singapore/#

26. Strong Support for
Business Events

27. Global Assistance for Event Planners
27
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
21
Regional
Offices around
the world
AMERICAS. New York. EUROPE. Frankfurt. London. Moscow.
GREATER CHINA. Beijing. Chengdu. Guangzhou. Hong Kong. Shanghai SOUTHEAST ASIA & OCEANIA. Jakarta. Surabaya. Manila. Sydney.
Bangkok. Kuala Lumpur. Ho Chi Minh City. NORTH ASIA. Seoul. Tokyo. SOUTH ASIA, MIDDLE EAST, AFRICA. Dubai. Mumbai. New Delhi.

28. Our Support for your event
Facilitation
• Introduction to local partners and
suppliers
• Suggestions to itineraries, venues,
experiences
• Assist to secure exclusive venues,
immigration clearances, visas
• Host site inspections
• Provide materials for your bid
proposals
Finance
• Customised financial
assistance based on your event
(BEiS)
• Singapore MICE Advantage
Programme (SMAP)
• INSPIRE (In Singapore
Incentives & Rewards)
28
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
Marketing
• Assist to explore marketing or
communication channels
• Website listing of your event on
visitsingapore.com/mice
• Provide collaterals for
international attendees

29. Business Events in Singapore (BEiS)
29
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
Our support The BEiS scheme helps support your faculty in bidding and hosting of
conferences, corporate activities, board meetings & incentives in Singapore
How are groups assessed ?
[not exhaustive]
 Delegate profile
 Size of event
 Duration of event
 Topic / Brand
Our Objective To Encourage your quality & globally significant business events to be hosted
in Singapore

30. In Singapore Incentives & Rewards
(INSPIRE)
30
• Apply by 31 March 2021
(complete travel by 31st Dec 2021)
• 20 or more foreign attendees
• Stay in Singapore for min. 3
days
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
Mix business and pleasure in Singapore, with over 60 unique complimentary
experiences to enhance your business event.
Different Categories of our INSPIRE partners:
• Dining / Social Networking
• Thematic Tours
• Attractions
• Teambuilding Activities

31. New benefits for your group of 50
delegates
or more
31
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
New: Receive up to 2 complimentary INSPIRE (In Singapore Incentive & Rewards)
experiences
New: SMAP (Singapore MICE Advantage Programme) is now also available for smaller
groups of 50 and above
New: Receive both SMAP and INSPIRE benefits for the same group

32. Singapore MICE Advantage Programme
3.0
32
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
Period Now – 31 Dec 2022
(Event to conclude by 31 Dec 2028)
Corporate Meetings & Incentive Travel Min. 100 foreign delegates
World Congress &
Association-based Conventions Min. 700 foreign delegates
Trade Exhibitions & Conferences Min. 300 foreign
delegates
Exclusive privileges with our established Singapore
Partners
*Terms & Conditions apply

33. SMAP Key benefits of our partners
33
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
Singapore Exhibition & Convention Bureau: Recommendations & Visa
facilitation
Changi Airport Group: Complimentary Access to Airport facilities for delegates
Singapore Airlines: Airfare Discounts, Special Handling, Flexibility
JetQuay: Discounted and preferred rates
Grab: Discount on Grab services such as transport, food delivery & payment
StarHub: Discount on tourist pre-paid tourist SIM cards
NETS: Discounts of FlashPlay Cards
Sentosa: Complimentary tokens on the Sentosa FUN PASS
*Terms & Conditions apply

34. THANK YOU!
For general queries on our Singapore MICE Advantage
Programme, please send an email with your name and details
of your event to stb_germany@stb.gov.sg