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Präsentationstitel – Zeile 1 Präsentationstitel – Zeile 2 Präsentationstitel – Zeile 3 
Presented By: 
Mohamed Abd Elmoneim Osman 
Innovation Manager 
mao.osman73@gmail.com 
Innovation Management Concepts
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•At the end of this training, the attendance should have: 
–Working understanding of innovation management concepts 
–In-depth understanding of innovation processes and available models 
–Knowledge of available tools, techniques, document templates and approaches to innovation management 
Course Objectives: 
“Innovation Management is about the pursuit of ‘NEXT’ practices…” 
Innovation Management Concepts 
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Innovation Management
INTRODUCTION 
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Innovation Management
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What is innovation? 
Latin word Innovare meaning: 
“ to make something new” 
Introduction 
Creativity 
•is thinking up a new thing or an idea that is new to you 
•Spending Money to Generate Ideas 
Innovation 
•is doing a new thing or the practical application of creative ideas 
•Spending Ideas to Generate Money 
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Innovation Management
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What is Creativity? 
Creative Thinking 
An innate talent that you were born with and a set of skills that can be learned, developed, and utilized in daily problem solving 
Creative solutions are more than ideas - they must work in the real world. A creative solution has three attributes: 
•It is new (otherwise it would not be creative). 
•It is useful, in that it solves the problem (otherwise it would not be a solution). 
•It is feasible, given the messy real world constraints like money and time. 
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Innovation Management
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Are you Creative? 
Age group % of creativity used 
Kindergarten children 95 – 98 % 
Junior school children 50 – 70 % 
High school / University students 30 – 50 % 
Mature Adults < 20 % 
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Innovation Management
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Left Brain Or Right Brain 
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Innovation Management
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Creative Thinking Skills 
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Innovation Management
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Fluency 
Flexibility 
Elaboration 
Originality 
Creative thinking skills 
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Innovation Management
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Workshop 
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Innovation Management
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Brain writing – Method 635 
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Innovation Management
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Description 
Each participant receives a sheet of paper with a table with 3 rows and 6 columns. Each of the 6 participants has to write three ideas in the first row. With regard to the difficulty of the problem the paper gets passed on to the next person after 3 to 5 minutes. The next person should then try to pick up and develop further ideas (the idea has not to build on the predecessor – it can be just used as an inspiration). 
Strengths 
With little time effort (30 min) one can develop up to 108 ideas. 
All members can participate without lose of time or have inhibitions. 
The method can also be done via email. 
No discussions or talking things to death. 
Weaknesses 
Not applicable for difficult problems. 
Time pressure is sometimes difficult for particpants. 
Participants developing ideas fast can get bored because they have to wait. 
Application 
For problems with low to medium complexity 
As a second step after brainstorming in order to deepen the initial ideas. 
If one wants to generate a lot of ideas in a short time with a moderate interaction of the participants. 
Time needed 
With 6 participants 30 mins (5 min. per round) 
Adaptable for more or less participants. 
4. Brainwriting – Methode 635 
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Innovation Management
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Brain writing – Method 635 
Idea 1 
Idea 2 
Idea 2 
Participant 1 
Participant 2 
Participant 3 
Participant 4 
Participant 5 
Participant 6 
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Innovation Management
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Don’t Believe the Experts ! 
“That’s an amazing invention, but who would ever want to use one of them?” (US President Rutherford B. Hayes, after participating in a trial telephone conversation between Washington and Philadelphia in 1876). 
“Television won’t be able to hold onto any market it captures after the first six months. People will soon get tired of staring into a box every night (Darryl F. Zanuck, Head of 20th Century Fox, 1946) 
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Innovation Management
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Don’t Believe the Experts ! 
“The horse is here to stay, but the automobile is only a novelty, a fad” (President of Michigan Savings Bank, 1903, advising Henry Ford’s lawyer not to invest in the Ford Motor Company – disregarding the advice, he invested $ 5,000 in stock, which he sold several years later for $ 12,5 million). 
“I think there is a world market for about five computers (Thomas J. Watson Sr., Chairman of IBM, 1943) 
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Innovation Management
Innovation Management 
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The process of turning opportunity into new ideas and putting these into widely used practice. 
“The real challenge in innovation was not invention- coming up with good ideas- but in making those inventions work technically and commercially” 
Thomas Edison 
What is Innovation? 
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Innovation Management
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In general, innovation is interpreted as the creation, implementation, and commercialization of new ideas related to products, services, processes, distribution channels, promotional strategies, organizational structure, or measurement systems. 
Innovation = Invention + Market Success 
What is Innovation? 
Innovation vs. Invention 
“Invention is only the first step of a long process of bringing good ideas to widespread and effective use” 
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Innovation Management
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Innovation Management Concepts 
Where Quality Management seeks “Best practices…” 
Innovation Management seeks “Next practices…” 
What Is Innovation Management?: 
Innovation as a Source of Competitive Advantage. 
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Innovation Management
Simplified model of the Innovation process 
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Innovation Process 
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Innovation Management
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How innovation happens? 
Process Success (?) 
Innovation Process 
Innovation Management 27
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Systems Innovation 
How it really happens ….. 
Innovation Process 
Innovation Management 28
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Innovation Process 
Generic phases of the innovation process: 
Idea Stage - Searching & Scanning in (the internal & external environments) 
Design ,Development Stage - Filtering & Selecting potential opportunities (Acquiring the technical, financial & market resources) 
Implementing Stage (Commercialisation) 
Evaluation stage (Reviewing & Learning from experience) 
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Innovation Management
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Discover 
Develop 
Deliver 
Discover 
Your Idea Customer Need Your competitors 
The Concept 
Your Business Plan 
Your Solution prototype 
The Opportunity 
Your Strengths, Weaknesses 
Innovation process 
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Innovation Management
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Discover 
Develop 
Deliver 
Discover 
Innovation process 
evaluate ideas, initial acceptance (offline) 
Brainstorming session to challenge idea (with domain/industry experts) 
Evaluate pilot + assign full team 
+ resource allocation 
Final Evaluation + Lesson Learned 
Role of Innovation Team 
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Innovation Management
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Innovation Management Process Models 
Foundational Innovation Management Process Map: 
Innovation process 
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Innovation Management
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Innovation Management Process Models 
Innovation Management Timeline Model: 
Timeline 
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Innovation Management
Types of Innovation 
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Exploring different aspects of innovation 
Degree of novelty: 
Incremental → doing what we do better 
Radical → new to the world 
Level of innovation: → Components or Systems (Architecture)? 
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Innovation Management
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Timing: the innovation life cycle. 
Exploring different aspects of innovation 
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Innovation Management
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Dimensions of ‘innovation space’ 
The 4Ps of innovation : 
Product – changes in the things (products/services) which an organization offers, 
Process – changes in the ways in which they are created and delivered 
Position – changes in the context in which the products/services are introduced 
Paradigm – changes in the underlying mental & business models which frame what the organization does 
37 
Types of Innovation 
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Innovation Management
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R & P Ltd company working in garden machinery 
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Innovation Management
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Technology excellence may not be enough….. 
40 
Discontinuous innovation 
– what happens when the game changes? 
Innovation Management
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Types of Innovation 
Mechanism 
Advantage 
Examples 
Novelty in product or service offering 
Offering something no one else can 
•Walkman 
•Dishwasher 
•Telephone bank 
•On-line retailer 
Novelty in Process 
Offering it in ways others cannot match (faster, lower cost, more customized, etc.) 
•Bessemer’s steel process 
•Internet banking, 
•On-line bookselling 
Timing 
1.First mover advantage 
2.Fast Follower advantage 
1.Amazon.com 
2.Samsung (Apple’s) 
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Innovation Management
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MP3 changed the business model radically 
•New sales channels (“iTunes”, “musicload”) 
•Fits in all products (mobile phones, cameras …) 
•New workplaces and work processes 
•New communication forms: podcasts Economic success in Germany 
•9.200 workplaces directly linked to MP3 
•350 Mio. € sales with MP3-ringtones 
•2008 Forecast: 7 billion € sales of MP3-players 
Example for innovation: 
Technology application: Example MP3 (since 1987) 
Innovation: Example 
Spath, Dieter: Technologiemanagement, Lecture 2008/09. 
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Innovation Management
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The first mobile phone on the market … 
•Motorola DynaTAC 8000xFits in all products 
•Weight: 794 gramme 
•Height: 33 cm (mobile phones, cameras …) 
•Price: 3395 US $ 
•First prototype 1973, market launch 10 years later due to necessary permissions, infrastructure etc. 
Example for innovation: 
The first mobile phone 30 years ago! 
Spath, Dieter: Technologiemanagement, Lecture 2008/09. 
Rudy Krolopp, 73 
former chief designer of Motorola 
The first mobile phone in Germany: 500g, 3000 DM (~ 1500 Euro) 
The competition catches up: AEG 1989 
Mobile phones today 
Innovation: Example 
43 
Innovation Management
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Those products disappeared from the market. An invention does not guarantee a commercial success. 
Innovation Introduction: Example 
Spath, Dieter: Technologiemanagement, Lecture 2008/09. 
44 
Innovation Management
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Innovation Management
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Can we manage Innovation? 
This is the big question 
The innovation for sure is important, but : 
–It’s complex, uncertain, risky and costly. 
So at first glance it might appear that it is impossible to manage something like this. 
 The problems is of partial views of innovation 
 Management is equal to Routines 
48 
Innovation Management
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Routines & Innovation 
 The problem with routines are they have to learned, and learning is difficult, it take (Time & Money) 
 The routines can’t copy from other firm 
 And There are some abilities the firm must have to create a routine and managing the innovation 
49 
Innovation Management
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50 
Innovation Management
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Innovative Organization 
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Innovation Management
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Innovative Organization 
Leadership, shared vision & climate: 
innovation leadership, not senior management 
broad vision, not detailed strategy 
organizational climate - ‘the way we do things around here’ 
“Innovation has nothing to do with how many R&D dollars you have… it’s not about many. It’s about the people you have, how you’re led, and how much you get it.” 
Steve Jobs 
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Innovation Management
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Leadership, shared vision & climate 
Changing Mindset (PARADIGM) 
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Innovation Management
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Innovative Organization 
Characteristics of an innovative climate: 
Trust & Openness 
Challenge & Involvement 
Freedom & Autonomy 
Support & Space for ideas 
Conflict & Debate 
Risk-taking 
Freedom (Playfulness & humour) 
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Innovation Management
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SPOT framework 
Sweet SPOT framework for assessing innovation: 
Strategy (Developing an innovation strategy) 
Processes (Innovation process, systematic PM, C.I, Q. A) 
Organization (Building the innovation organization) 
Tools & Technology (QFD, Taguchi, Common Software) 
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Innovation Management
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Developing an innovation strategy 
Notions of corporate strategy first emerged in the 1960s
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“If You Don't Know Where You're Going, Any Road Will Get You There.” 
The Cheshire Cat from Alice In Wonderland
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Discrepancy 
Current State 
• Lack of useful ideas 
• Lack of skills or support for creative and strategic breakthroughs 
• Perhaps, other challenges and problems 
Desired Future 
Need 
Innovation 
Champion 
Strategy on how 
to get there 
Gap
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Innovation Strategy 
Four factors have a major influence on the ability of a firm to develop and create value through innovation: 
1.The national system of innovation (which defines how dealing with opportunities and threats) 
2.Its power and market position. 
3.The capability and processes of the firm, including (R&D, production, marketing, etc.) 
4.Its ability to identify and exploit external sources of innovation, especially international networks.
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Rational strategy approach 
This approach is intended to help the firm to: 
1.Prepare for a changing future. 
2.Be conscious of trends in the competitive environment. 
3.Focused on longer term 
61 
Innovation Strategy
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•Incremental strategy approach (Trial and error) 
In this approach the most efficient procedure is to: 
1.Make deliberate steps (changes) towards the stated objective. 
2.Measure and evaluate the effects of steps (changes) 
3.Adjust (if necessary) the objective and decide on the next step (change) 
62 
Innovation Strategy
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63 
Innovation Strategy 
Rational/Planning 
Resource/Capabilities based 
top-down 
bottom-up 
outside-in 
inside-out 
choice 
variation & selection 
ahistorical 
Cumulative 
static 
dynamic/learning
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Innovation Leadership Vs. Followership 
According to Porter, Firms must also decide between two market strategies: 
Leadership 
Where the firms aim at being first to market (this requires a strong corporate commitment to creativity and risk taking) 
Followership 
Where the firms aim at being late to market, based on imitating from leaders (this requires a strong commitment to competitor analysis and intelligence, to reverse engineering) (East Asian “dragon” countries.
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Examples of successful Leader strategies. 
Leader 
Follower 
Spath, Diether: Lecture Technology Management, Stuttgart, 2008/9. 
Entrepreneurial Strategy: Generating and Exploiting New Entries
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Leader 
Follower 
Examples of successful Follower strategies. 
Spath, Diether: Lecture Technology Management, Stuttgart, 2008/9. 
Entrepreneurial Strategy: Generating and Exploiting New Entries
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Innovation Strategy 
67 
Advantages of being first to market 
Disadvantages of being first to market 
•Reputation as a pioneer 
•Capture market share 
•Early benefits to learning curve. 
•Definition of standards 
•Establish entry barriers e.g. patents 
•Dominate supply & distribution chains 
•Earn ‘monopoly’ profits 
•pioneering costs, educating buyers, regulatory approval 
•demand uncertainty 
•changing buyer needs 
•low-cost imitation 
•followers ‘leapfrog’ technology
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Strategic Management: Porter U-Shape 
Limits of Rational Planning 
Market Share 
ROI 
Cost Leadership 
Differentiation Concentration 
between the chairs 

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So, Innovation: Response or strategy? 
“. . . chance favours only the prepared mind”, 
L. Pasteur, 1854 
“...the more I practice, the luckier I get…”, 
Gary Player (champion golfer)
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Innovation = 3 % Inspiration and 97 % Transpiration. 
Thomas Edison 
Entrepreneurial Strategy: Generating and Exploiting New Entries
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Sources of innovation
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1.Market (Pull/Demand/Need) (The necessity is the mother of innovation) 
2.Technology push (Radar, Mobile, Microwave, hovercraft, Antibiotics) 
3.Regulation 
4.Recombination 
5.Futures and forecasting 
6.Accidents 
7.Search tools & methods 
•Internal sources – (climate & creativity, Inspiration( 
•External sources – open innovation (Users, Watching others, Competitors, partners, etc.) 
Where do Ideas coms from?
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Bullinger, Hans-Joerg: Fraunhofer-Gesellschaft, Best Innovator, 13.11.2008 
leisure 
nature 
at home: TV, eating, leisure activity 
business travels, on the way to the office 
company break 
boring meetings 
interesting meetings 
workplace 
somewhere else 
travel 
in the company outside the company 
Where are ideas generated?
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Technology Push approaches suggest that innovation proceeds linearly: 
Scientific discovery  invention  manufacturing  marketing 
Demand Pull approaches argued that innovation originates with unmet customer need: 
Customer suggestions  invention  manufacturing 
Most current research argues that innovation is not so simple, and may originate from a variety of sources and follow a variety of paths. 
Hadia, Hamdy: Product & Innovation Process, Lecture Winter Semester 2008/09. 
Research and Development by Firms 
 
Sources of Innovation
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Accelerating Ideas to Market – The AIM process 
•The stage-gate system
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Strategies for idea/concept generation: 
Research & analysis 
Imitate or adapt 
Seek inspiration 
Consult ‘creative’ types 
Apply systematic creativity methods & tools
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Some Tools of creativity: 
Mind maps - make assumption explicit 
Lateral thinking - reverse logic, intermediates 
Brainstorming - non-evaluative idea generation 
Creative Problem solving 
TRIZ 
De-Bono’s ‘six thinking hats’ 
 Etc., 
77
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On average, it takes about 3,000 raw ideas to lead to 
a commercially successful product or process 
0 
500 
1000 
1500 
2000 
2500 
3000 
Projects 
Ideas 
Stevens & Burley, 1997 
Initial Experiments 
ideas 
New 
product
79 
Building the innovation case
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Developing the business plan 
80 
1.Details of the product or service 
2.Assessment of the market opportunity 
3.Identification of target customers 
4.Barriers to entry and competitor analysis 
5.Experience, expertise and commitment of the management team 
6.Strategy for pricing, distribution and sales 
7.Identification and planning for key risks 
8.Cash-Flow calculation, including breakeven points and sensitivity 
9.Financial and other resource requirements of the business.
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Portfolio management of process innovation 
It used simple categories: 
1.Incremental: essentially continuous improvement projects 
2.Radical: using the same basic technology but with more advanced implementation. 
3.Fundamental: using different technology (e.g laser cutting instead of mechanical)
82 
Creating new products and services
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The funnel of uncertainty
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Innovation Management Process Models 
Popular Innovation Management Models: 
DeSai Group Innovation Funnel™ Model: 
The DeSai Group – http://www.desai.com
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Stage-gate process for new product development 
1.Idea generation 
2.Concept generation 
3.Project assessment and selection 
4.Product development 
5.Product commercialization
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Stage-gate process for new product development
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Key factors influencing the success of new product development
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Customer Voice (QFD)
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Innovation mangement mao final

  • 1. l
  • 2. l Präsentationstitel – Zeile 1 Präsentationstitel – Zeile 2 Präsentationstitel – Zeile 3 Presented By: Mohamed Abd Elmoneim Osman Innovation Manager mao.osman73@gmail.com Innovation Management Concepts
  • 3. l •At the end of this training, the attendance should have: –Working understanding of innovation management concepts –In-depth understanding of innovation processes and available models –Knowledge of available tools, techniques, document templates and approaches to innovation management Course Objectives: “Innovation Management is about the pursuit of ‘NEXT’ practices…” Innovation Management Concepts 3 Innovation Management
  • 5. l What is innovation? Latin word Innovare meaning: “ to make something new” Introduction Creativity •is thinking up a new thing or an idea that is new to you •Spending Money to Generate Ideas Innovation •is doing a new thing or the practical application of creative ideas •Spending Ideas to Generate Money 5 Innovation Management
  • 6. l What is Creativity? Creative Thinking An innate talent that you were born with and a set of skills that can be learned, developed, and utilized in daily problem solving Creative solutions are more than ideas - they must work in the real world. A creative solution has three attributes: •It is new (otherwise it would not be creative). •It is useful, in that it solves the problem (otherwise it would not be a solution). •It is feasible, given the messy real world constraints like money and time. 6 Innovation Management
  • 7. l Are you Creative? Age group % of creativity used Kindergarten children 95 – 98 % Junior school children 50 – 70 % High school / University students 30 – 50 % Mature Adults < 20 % 7 Innovation Management
  • 8. l Left Brain Or Right Brain 8 Innovation Management
  • 9. l 9
  • 10. Creative Thinking Skills 10 Innovation Management
  • 11. l Fluency Flexibility Elaboration Originality Creative thinking skills 11 Innovation Management
  • 12. l
  • 13. l
  • 14. l Workshop 14 Innovation Management
  • 15. l Brain writing – Method 635 15 Innovation Management
  • 16. l Description Each participant receives a sheet of paper with a table with 3 rows and 6 columns. Each of the 6 participants has to write three ideas in the first row. With regard to the difficulty of the problem the paper gets passed on to the next person after 3 to 5 minutes. The next person should then try to pick up and develop further ideas (the idea has not to build on the predecessor – it can be just used as an inspiration). Strengths With little time effort (30 min) one can develop up to 108 ideas. All members can participate without lose of time or have inhibitions. The method can also be done via email. No discussions or talking things to death. Weaknesses Not applicable for difficult problems. Time pressure is sometimes difficult for particpants. Participants developing ideas fast can get bored because they have to wait. Application For problems with low to medium complexity As a second step after brainstorming in order to deepen the initial ideas. If one wants to generate a lot of ideas in a short time with a moderate interaction of the participants. Time needed With 6 participants 30 mins (5 min. per round) Adaptable for more or less participants. 4. Brainwriting – Methode 635 16 Innovation Management
  • 17. l Brain writing – Method 635 Idea 1 Idea 2 Idea 2 Participant 1 Participant 2 Participant 3 Participant 4 Participant 5 Participant 6 17 Innovation Management
  • 18. l Don’t Believe the Experts ! “That’s an amazing invention, but who would ever want to use one of them?” (US President Rutherford B. Hayes, after participating in a trial telephone conversation between Washington and Philadelphia in 1876). “Television won’t be able to hold onto any market it captures after the first six months. People will soon get tired of staring into a box every night (Darryl F. Zanuck, Head of 20th Century Fox, 1946) 18 Innovation Management
  • 19. l Don’t Believe the Experts ! “The horse is here to stay, but the automobile is only a novelty, a fad” (President of Michigan Savings Bank, 1903, advising Henry Ford’s lawyer not to invest in the Ford Motor Company – disregarding the advice, he invested $ 5,000 in stock, which he sold several years later for $ 12,5 million). “I think there is a world market for about five computers (Thomas J. Watson Sr., Chairman of IBM, 1943) 19 Innovation Management
  • 21. l The process of turning opportunity into new ideas and putting these into widely used practice. “The real challenge in innovation was not invention- coming up with good ideas- but in making those inventions work technically and commercially” Thomas Edison What is Innovation? 21 Innovation Management
  • 22. l In general, innovation is interpreted as the creation, implementation, and commercialization of new ideas related to products, services, processes, distribution channels, promotional strategies, organizational structure, or measurement systems. Innovation = Invention + Market Success What is Innovation? Innovation vs. Invention “Invention is only the first step of a long process of bringing good ideas to widespread and effective use” 22 Innovation Management
  • 23. l Innovation Management Concepts Where Quality Management seeks “Best practices…” Innovation Management seeks “Next practices…” What Is Innovation Management?: Innovation as a Source of Competitive Advantage. 23 Innovation Management
  • 24. Simplified model of the Innovation process 24
  • 25. l
  • 26. l Innovation Process 26 Innovation Management
  • 27. l How innovation happens? Process Success (?) Innovation Process Innovation Management 27
  • 28. l Systems Innovation How it really happens ….. Innovation Process Innovation Management 28
  • 29. l Innovation Process Generic phases of the innovation process: Idea Stage - Searching & Scanning in (the internal & external environments) Design ,Development Stage - Filtering & Selecting potential opportunities (Acquiring the technical, financial & market resources) Implementing Stage (Commercialisation) Evaluation stage (Reviewing & Learning from experience) 29 29 Innovation Management
  • 30. l Discover Develop Deliver Discover Your Idea Customer Need Your competitors The Concept Your Business Plan Your Solution prototype The Opportunity Your Strengths, Weaknesses Innovation process 30 Innovation Management
  • 31. l Discover Develop Deliver Discover Innovation process evaluate ideas, initial acceptance (offline) Brainstorming session to challenge idea (with domain/industry experts) Evaluate pilot + assign full team + resource allocation Final Evaluation + Lesson Learned Role of Innovation Team 31 Innovation Management
  • 32. l Innovation Management Process Models Foundational Innovation Management Process Map: Innovation process 32 Innovation Management
  • 33. l Innovation Management Process Models Innovation Management Timeline Model: Timeline 33 Innovation Management
  • 35. l Exploring different aspects of innovation Degree of novelty: Incremental → doing what we do better Radical → new to the world Level of innovation: → Components or Systems (Architecture)? 35 35 Innovation Management
  • 36. l 36 Timing: the innovation life cycle. Exploring different aspects of innovation 36 Innovation Management
  • 37. l Dimensions of ‘innovation space’ The 4Ps of innovation : Product – changes in the things (products/services) which an organization offers, Process – changes in the ways in which they are created and delivered Position – changes in the context in which the products/services are introduced Paradigm – changes in the underlying mental & business models which frame what the organization does 37 Types of Innovation 37 Innovation Management
  • 38. 38
  • 39. l 39 R & P Ltd company working in garden machinery 39 Innovation Management
  • 40. l Technology excellence may not be enough….. 40 Discontinuous innovation – what happens when the game changes? Innovation Management
  • 41. l Types of Innovation Mechanism Advantage Examples Novelty in product or service offering Offering something no one else can •Walkman •Dishwasher •Telephone bank •On-line retailer Novelty in Process Offering it in ways others cannot match (faster, lower cost, more customized, etc.) •Bessemer’s steel process •Internet banking, •On-line bookselling Timing 1.First mover advantage 2.Fast Follower advantage 1.Amazon.com 2.Samsung (Apple’s) 41 Innovation Management
  • 42. l MP3 changed the business model radically •New sales channels (“iTunes”, “musicload”) •Fits in all products (mobile phones, cameras …) •New workplaces and work processes •New communication forms: podcasts Economic success in Germany •9.200 workplaces directly linked to MP3 •350 Mio. € sales with MP3-ringtones •2008 Forecast: 7 billion € sales of MP3-players Example for innovation: Technology application: Example MP3 (since 1987) Innovation: Example Spath, Dieter: Technologiemanagement, Lecture 2008/09. 42 Innovation Management
  • 43. l The first mobile phone on the market … •Motorola DynaTAC 8000xFits in all products •Weight: 794 gramme •Height: 33 cm (mobile phones, cameras …) •Price: 3395 US $ •First prototype 1973, market launch 10 years later due to necessary permissions, infrastructure etc. Example for innovation: The first mobile phone 30 years ago! Spath, Dieter: Technologiemanagement, Lecture 2008/09. Rudy Krolopp, 73 former chief designer of Motorola The first mobile phone in Germany: 500g, 3000 DM (~ 1500 Euro) The competition catches up: AEG 1989 Mobile phones today Innovation: Example 43 Innovation Management
  • 44. l Those products disappeared from the market. An invention does not guarantee a commercial success. Innovation Introduction: Example Spath, Dieter: Technologiemanagement, Lecture 2008/09. 44 Innovation Management
  • 45. l 45 Innovation Management
  • 46. l
  • 47. l
  • 48. l Can we manage Innovation? This is the big question The innovation for sure is important, but : –It’s complex, uncertain, risky and costly. So at first glance it might appear that it is impossible to manage something like this.  The problems is of partial views of innovation  Management is equal to Routines 48 Innovation Management
  • 49. l Routines & Innovation  The problem with routines are they have to learned, and learning is difficult, it take (Time & Money)  The routines can’t copy from other firm  And There are some abilities the firm must have to create a routine and managing the innovation 49 Innovation Management
  • 50. l 50 Innovation Management
  • 51. l
  • 52. Innovative Organization 52 Innovation Management
  • 53. l Innovative Organization Leadership, shared vision & climate: innovation leadership, not senior management broad vision, not detailed strategy organizational climate - ‘the way we do things around here’ “Innovation has nothing to do with how many R&D dollars you have… it’s not about many. It’s about the people you have, how you’re led, and how much you get it.” Steve Jobs 53 Innovation Management
  • 54. l Leadership, shared vision & climate Changing Mindset (PARADIGM) 54 Innovation Management
  • 55. l Innovative Organization Characteristics of an innovative climate: Trust & Openness Challenge & Involvement Freedom & Autonomy Support & Space for ideas Conflict & Debate Risk-taking Freedom (Playfulness & humour) 55 55 Innovation Management
  • 56. l SPOT framework Sweet SPOT framework for assessing innovation: Strategy (Developing an innovation strategy) Processes (Innovation process, systematic PM, C.I, Q. A) Organization (Building the innovation organization) Tools & Technology (QFD, Taguchi, Common Software) 56 56 Innovation Management
  • 57. 57 Developing an innovation strategy Notions of corporate strategy first emerged in the 1960s
  • 58. l “If You Don't Know Where You're Going, Any Road Will Get You There.” The Cheshire Cat from Alice In Wonderland
  • 59. l Discrepancy Current State • Lack of useful ideas • Lack of skills or support for creative and strategic breakthroughs • Perhaps, other challenges and problems Desired Future Need Innovation Champion Strategy on how to get there Gap
  • 60. l Innovation Strategy Four factors have a major influence on the ability of a firm to develop and create value through innovation: 1.The national system of innovation (which defines how dealing with opportunities and threats) 2.Its power and market position. 3.The capability and processes of the firm, including (R&D, production, marketing, etc.) 4.Its ability to identify and exploit external sources of innovation, especially international networks.
  • 61. l Rational strategy approach This approach is intended to help the firm to: 1.Prepare for a changing future. 2.Be conscious of trends in the competitive environment. 3.Focused on longer term 61 Innovation Strategy
  • 62. l •Incremental strategy approach (Trial and error) In this approach the most efficient procedure is to: 1.Make deliberate steps (changes) towards the stated objective. 2.Measure and evaluate the effects of steps (changes) 3.Adjust (if necessary) the objective and decide on the next step (change) 62 Innovation Strategy
  • 63. l 63 Innovation Strategy Rational/Planning Resource/Capabilities based top-down bottom-up outside-in inside-out choice variation & selection ahistorical Cumulative static dynamic/learning
  • 64. l Innovation Leadership Vs. Followership According to Porter, Firms must also decide between two market strategies: Leadership Where the firms aim at being first to market (this requires a strong corporate commitment to creativity and risk taking) Followership Where the firms aim at being late to market, based on imitating from leaders (this requires a strong commitment to competitor analysis and intelligence, to reverse engineering) (East Asian “dragon” countries.
  • 65. l Examples of successful Leader strategies. Leader Follower Spath, Diether: Lecture Technology Management, Stuttgart, 2008/9. Entrepreneurial Strategy: Generating and Exploiting New Entries
  • 66. l Leader Follower Examples of successful Follower strategies. Spath, Diether: Lecture Technology Management, Stuttgart, 2008/9. Entrepreneurial Strategy: Generating and Exploiting New Entries
  • 67. l Innovation Strategy 67 Advantages of being first to market Disadvantages of being first to market •Reputation as a pioneer •Capture market share •Early benefits to learning curve. •Definition of standards •Establish entry barriers e.g. patents •Dominate supply & distribution chains •Earn ‘monopoly’ profits •pioneering costs, educating buyers, regulatory approval •demand uncertainty •changing buyer needs •low-cost imitation •followers ‘leapfrog’ technology
  • 68. l Strategic Management: Porter U-Shape Limits of Rational Planning Market Share ROI Cost Leadership Differentiation Concentration between the chairs 
  • 69. l So, Innovation: Response or strategy? “. . . chance favours only the prepared mind”, L. Pasteur, 1854 “...the more I practice, the luckier I get…”, Gary Player (champion golfer)
  • 70. l Innovation = 3 % Inspiration and 97 % Transpiration. Thomas Edison Entrepreneurial Strategy: Generating and Exploiting New Entries
  • 71. 71 Sources of innovation
  • 72. l 1.Market (Pull/Demand/Need) (The necessity is the mother of innovation) 2.Technology push (Radar, Mobile, Microwave, hovercraft, Antibiotics) 3.Regulation 4.Recombination 5.Futures and forecasting 6.Accidents 7.Search tools & methods •Internal sources – (climate & creativity, Inspiration( •External sources – open innovation (Users, Watching others, Competitors, partners, etc.) Where do Ideas coms from?
  • 73. l Bullinger, Hans-Joerg: Fraunhofer-Gesellschaft, Best Innovator, 13.11.2008 leisure nature at home: TV, eating, leisure activity business travels, on the way to the office company break boring meetings interesting meetings workplace somewhere else travel in the company outside the company Where are ideas generated?
  • 74. l Technology Push approaches suggest that innovation proceeds linearly: Scientific discovery  invention  manufacturing  marketing Demand Pull approaches argued that innovation originates with unmet customer need: Customer suggestions  invention  manufacturing Most current research argues that innovation is not so simple, and may originate from a variety of sources and follow a variety of paths. Hadia, Hamdy: Product & Innovation Process, Lecture Winter Semester 2008/09. Research and Development by Firms  Sources of Innovation
  • 75. l Accelerating Ideas to Market – The AIM process •The stage-gate system
  • 76. l Strategies for idea/concept generation: Research & analysis Imitate or adapt Seek inspiration Consult ‘creative’ types Apply systematic creativity methods & tools
  • 77. l Some Tools of creativity: Mind maps - make assumption explicit Lateral thinking - reverse logic, intermediates Brainstorming - non-evaluative idea generation Creative Problem solving TRIZ De-Bono’s ‘six thinking hats’  Etc., 77
  • 78. l On average, it takes about 3,000 raw ideas to lead to a commercially successful product or process 0 500 1000 1500 2000 2500 3000 Projects Ideas Stevens & Burley, 1997 Initial Experiments ideas New product
  • 79. 79 Building the innovation case
  • 80. l Developing the business plan 80 1.Details of the product or service 2.Assessment of the market opportunity 3.Identification of target customers 4.Barriers to entry and competitor analysis 5.Experience, expertise and commitment of the management team 6.Strategy for pricing, distribution and sales 7.Identification and planning for key risks 8.Cash-Flow calculation, including breakeven points and sensitivity 9.Financial and other resource requirements of the business.
  • 81. l Portfolio management of process innovation It used simple categories: 1.Incremental: essentially continuous improvement projects 2.Radical: using the same basic technology but with more advanced implementation. 3.Fundamental: using different technology (e.g laser cutting instead of mechanical)
  • 82. 82 Creating new products and services
  • 83. l The funnel of uncertainty
  • 84. l Innovation Management Process Models Popular Innovation Management Models: DeSai Group Innovation Funnel™ Model: The DeSai Group – http://www.desai.com
  • 85. l Stage-gate process for new product development 1.Idea generation 2.Concept generation 3.Project assessment and selection 4.Product development 5.Product commercialization
  • 86. l Stage-gate process for new product development
  • 87. l Key factors influencing the success of new product development
  • 89. l