The opportunity to serve your country confers important qualities and experiences that corporations can especially benefit from, but often overlook. A quick review of some of the core principles and processes involved in developing military leadership skills can greatly assist job candidates and employers alike.
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Leadership Lessons From the Front Line
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The opportunity to serve your country confers important qualities and experiences that corporations can especially benefit from, but
often overlook. A quick review of some of the core principles and processes involved in developing military leadership skills can
greatly assist job candidates and employers alike.
The processes and topics briefly covered here are taken from recently updated US Army doctrine—referred to as “Mission
Command”—and outlined at length in Army Doctrine Reference Publication (ADRP) 6-0. Remarkably relevant to the corporate world,
these leadership lessons from the military can strengthen and improve business environments as well as aid in job seekers’ transition
to a civilian career.
Leadership in the military begins with these 6 processes:
1. Build Cohesive Teams Through Mutual Trust. There are no shortcuts to building teams. It requires shared confidence between
leaders, employees, peers and partners, and this mutual trust will motivate all generations of workers, from Boomers to Millennials, far
better than wages alone. Leaders who exhibit professional competence and consistency, and exemplify the goals and values they set
for others, will have a cohesive team.
2. Create a Shared Understanding. From carrying out Army Airborne operations to designing the newest phone displays, military
and corporate leaders are challenged to create a shared understanding of goals, limitations and resources that can accommodate for
change with among their teams, colleagues and partners a shared understanding of goals, limitations and resources that can
accommodate for change. Like their military peers, the leaders and engineers in a corporate setting must also be able to make
adjustments as they plan, prepare, execute and assess a project as it evolves.
3. Provide a Clear “Commander’s” Intent. Whether the “Commander” is an Army General or someone at a corporation—a CEO,
vice president, supervisor or manager—the principle is the same: communicate a concise and clear intent to allow for a unity of effort
throughout the organization. From an executive office in Chicago down to a call center in Florida, a CEO needs to communicate her
company’s purpose and goals to all levels and employees, just like an Army General does.
4. Exercise Disciplined Initiative. Military leaders empower subordinates to “seize the tactical initiative” when faced with a situation,
good or bad, and develop opportunities from it. Corporate leaders, like Army Commanders, can save their company time and money
by giving their supervisors the freedom to handle situations as it they arise, even in the absence of a manager’s direction.
5. Use “Mission Orders.” Mission Orders (or Army Operation Orders) function in many ways like goal-based business plans. The
Mission Order assigns tasks, allocates resources, and issues broad and executable guidance to explain how to achieve an intended
goal and purpose. In a corporation, a CEO may initially decide these tactics, but he or she will not oversee them in daily business.
Effective leaders leverage the “Mission Order” or business plan. This plan gives employees freedom of action to determine how to
best accomplish their objectives.
6. Accept Prudent Risk. Both military and corporate leaders must accept prudent risk when making decisions. There are times when
they must be willing to expose themselves to potentially negative outcomes in order to accomplish their goals, whether it involves a
military operation or a calculated marketing decision to beat a competitor to annual profits. Being able to accept risk and take action
can lead to big successes.
Leadership Lessons from the Front Line
by
Chris Kehl
Executive Senior Partner – Military Transition
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These six leadership processes not only drive global operations for the US Army, they have a clear corporate application that may
motivate businesses to hire more military leaders.
In your experience, what military leadership qualities and skills have been extremely useful in a corporate environment? Please share
your comments.