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FSU SLIS Week 14 Intro to Info Services: Health, Law and Business
“Business, Law and Health Information”LIS 5603, Intro to Information ServicesDr. Lorri Mon, FSU SLIS – Florida’s iSchoolFlorida State University, College ofCommunication & Information
Reference Interviews• What did you find worked best in conducting your interviews?• What did you find was difficult or a challenge as the interviewer?• What was your experience as the “user” or “patron” in chat/IM?
http://questionpoint.org/ YOU MAY BE ASKED TO CHANGE YOUR PASSWORD - you can use whatever password you likeOn questionpoint.org click“Librarian Logon.”USER ID = the number youwere given;PASSWORD = your emailaddress
Checkmark the “PrimaryQueue: IPL” and click SAVE.DON’T use the PracticeQueue.
When you’re “in” Qpoint Chat Waiting for a question to come along ….
Doubleclick the person in“New” to “pick up” aquestion to answer ;click on MyActive to workon Answering the question
When you “pick them up” the patron is moved to “MyActive” Now no other librarian can respond to your patron unless you “Transfer”Type/paste your responses:URLs go here Recommendation:Text goes here Don’t COBROWSE forand click “SEND” now!
Synchronous Chat Reference• “three at once is just too much…at least for me…too much for my brain to handle at once with the desired level of quality.”• “if my first caller doesn’t respond to my greeting within 30 seconds to a minute I will usually pick up a second caller…sometimes the first and second callers will be slow, so then I pick up a third. If the third is also slow, I will then pick up a fourth. Four is the maximum number we are allowed to work with at once.”Quotes from chat reference librarians on the DIG-REF listserv, June 2004
Business Questions… Business questions you might be asked: – Finding Businesses (and products) – Researching Businesses – Researching Industries – Starting a Business – Doing BusinessSmall Business Administration: http://www.sba.gov
…and “Money” or “Industry” Questions• Where can I find the cost of living / inflation calculators?• Where can I find information about a mutual fund or a stock?• What’s the industry outlook for construction?• What’s the exchange rate, dollars to Euros?
Types of BusinessesPublic Companies (“publicly held”) – Hoovers.com, the Edgar Database on SECPrivate Companies – Public Records Databases (State/Local)Non-Profit Organizations ALSO – – GuideStar.org International andFoundations Subsidiaries – Foundationcenter.org
Public CompaniesUseful for research: Stock Market Ticker Symbol (e.g. DIS) Easiest type of business to research: • Quarterly Reports (10Q) – filed quarterly with Securities & Exchange Commission (SEC) • 10K Reports (10K) – filed annually with SEC • Annual Reports to shareholders (“Corporate Reports”) – on corporate web sites and in some subscription reference sources (e.g. Compact Disclosure) In Annual Reports: stock prices, earnings per share, corporate earnings, assets, debt, liabilities, historic financial summaryHoovers http://www.hoovers.com , Edgar http://www.sec.gov/edgar.shtml
Hoovers (free version) – Apple Inc. http://bit.ly/UuDDk5
Gale Business & Company Resource Centerhttp://proxy.lib.fsu.edu/login?url=http://infotrac.galegroup.com/itweb/?db=BCRC
Microsoft 10Q (from Mergent Online)https://login.proxy.lib.fsu.edu/login?url=http://www.mergentonline.com
Private CompaniesHarder to research:• SEC – no SEC reporting requirements• Annual Reports – no shareholders, therefore possibly no available annual reports• Business licenses – filed in local public records Example: Florida Licensee Search https://www.myfloridalicense.com/wl11.asp Better Business Bureau http://www.bbb.org/Other strategies: web domain registration, web sites,news and magazine articles, directories (e.g. Thomas)Mergent Online: https://login.proxy.lib.fsu.edu/login?url=http://www.mergentonline.comWhoIs.net: http://www.whois.net/ (domain name search)Thomas Register: http://www.thomasnet.com/index.html
Foreign, Overseas, Subsidiaries For foreign companies, US companies operating in other countries, US subsidiaries: – D&B Principal International Businesses (Dun & Bradstreet) – Directory of American Firms Operating in Foreign Countries – Directory of Corporate Affiliations / LexisNexis Corporate Affiliations (often referred to as “Who Owns Whom”)Kompass http://us.kompass.com (products & companies online)Thomas Register http://www.thomasnet.com (products, companies)
Non-Profit OrganizationsHarder to research:• IRS Form 990 - may file with the IRS http://www2.guidestar.org/ (free registration required) http://foundationcenter.org/ Example info: year founded, number of board members, number of employees, number of volunteers, IRS 990 tax forms Other strategies: web domain registration, web sites, news and magazine articles, directories
“Primary Sources” and “Secondary Sources” Primary Sources Secondary Sources Law review American journal with JurisprudenceText of law on Text of court legalwomen’s vote articles about case decision laws and cases encyclopedia Constitution Heritage Guide to of the United the Constitution (a States of America book explaining the Constitution)
Structure of Government AGENCIES LOWER COURTSLaws, Codified Executive Orders, Case Law,Into Code Rules, Regulations Rulings
remanded appealed downward U.S. Judicial System upward U.S. Supreme Court State Supreme Courts of Appeal State Intermediate U. S. Circuit Courts U. S. Court of Appeals Courts of Appeal of Appeal Federal Circuit State Trial Courts U. S. District Courts U. S. Court of International Trade U. S. Claims Courthttp://www.uscourts.gov/Court_Locator.aspx
“Updating” Subscription sources for finding out what is the latest status of a law – is it still “good” law?
Finding Court Cases - Federal, State & Local CourtsCourts Links: Example:http://www.findlaw.com/casecode/ 521 US 844http://www.uscourts.gov/court_locator.aspx Reno vs. ACLU 521 U.S. 844 (1997)Primary sources: U.S. Reports = US Reporters – texts of decisions and rulings. 521 (volume#) Some examples: 844 (page#) U.S. Supreme Court in U.S. Reports - U.S. U.S. Courts of Appeal - Federal Reporter, 3d Series - F.3d U.S. District Courts - Federal Supplement - F.Supp. State Appellate Courts - Southern Reporter, 2d Series - So.2d Thus you’d see: 521 U.S. 844 (Volume#, Source, Page#), 907 F. Supp 1361, or 89 F.3d 1257 Research Strategy: Secondary sources to primary sources: secondary – law encyclopedia (Am Jur), law review journal article (Lexis-Nexis), treatise or book (catalog), etc. Concerns: “Good” law (citators and Shepherdizing)
Health Questions• Where can I find recipes to cook for a dialysis patient?• What side effects does Albuterol have?• How can I find a doctor in my area?• Is this a good medical facility?• How can I get an experimental drug?
FSU Medical Library: Finding Map FSU Medical Library: http://med.fsu.edu/?page=library.medMap
Medical Databases and “Zebras” “Zebras”FSU Medical Library: http://www.med.fsu.edu/library/FindInfo.htmlhttp://web.archive.org/web/20060209082110/http://med.fsu.edu/library/FindInfo.html
Health ResourcesMedline/Pubmed (free) CINAHL (nursing db) http://www.lib.fsu.edu/get/cinahlfthttp://www.lib.fsu.edu/get/medline-pmMeSH (Term Finder) DynaMed (db)http://gateway.nlm.nih.gov http://www.lib.fsu.edu/get/dynamedPsychInfo (db)http://www.lib.fsu.edu/get/psycinfo Merck Manual http://www.merck.com/pubs/ Physician’s Desk Reference (PDR) QV 772 P575 2000 FSU Libraries : Health and Medicine http://www.lib.fsu.edu/find/bysubject/healthandmedicine.html
Government SourcesHealthfinder.gov Cancer.govhttp://www.healthfinder.gov/ http://www.cancer.govClinical Trials Food & Drug Administrationhttp://clinicaltrials.gov http://www.fda.govNLM Locatorplus Center for Disease Controlhttp://www.locatorplus.gov/ http://www.cdc.govLocatorplus, MedlinePlus, PubMed FastStats, NCHS Medical Libraries http://www.nlm.nih.gov/network.html