1. Ms. Lorraine A. Sanders
1545 East 56 Street∙ Brooklyn, New York 11234
∙ Email: 2mslasanders92@gmail.com
917-519-2304
Education
December 2012 Bachelor of Science, Government & Community Relations - SUNY Empire State College
August 2008 Associates in Liberal Arts and Sciences - SUNY Empire State College
Continuing Education and Training Classes
Administrative Leadership, Time Management, Business Writing, E-Tools, Career Planning, Harassment Free
Workplace, Management Skills for Administrative Professionals, PA E-Learning Administrative Assistants
Series, Interpersonal Communication, and Workplace Diversity Series
Proficiencies
Microsoft Word, Excel, PowerPoint, Outlook, SAP, PeopleSoft, BEAM, Trim, and Steno script
Professional Strengths
Excellent organizational and presentation skills; ability to handle clerical tasks efficient and effectively; possess
excellent verbal and written communication skills; demonstrated ability to meet deadlines, work independently
and prioritize work; ability to interact effectively with internal Executive staff and managerial staff from all
departments.
Experience
9/2008 – Present Office of the Chief, Real Estate and Development Department
Senior Administrative Secretary – C21
 Plans, organizes and prioritizes work, determines relevant issues, their relationships and identifies solutions
 Coordinate meetings, conference calls between the Executive Staff as well as line departments.
 Knowledge of procedures/policies, office practices and organizational structure of the Port Authority
 Maintain clear fluent and articulate expressions of both oral and written communication skills.
 Manages staff weekly attendance, payroll, and maintains office supply inventory on an as needed basis.
 Organizes and maintains confidential files pertaining to the Agency’s Real Estate issues and manages staff
schedules
 Handled multiple tasks simultaneously and effectively to meet time sensitive deadlines.
 Supports managerial staff by working independently on special projects as needed for the department.
 Manages Real Estate mass mailings and filings pertaining to the Goethals Bridge and Bayonne Bridge land
acquisition; maintains ongoing filing system for external communication made to lessees and landlords
 Administers departmental payments for all invoices, expense accounts, trip authorizations, conference
registrations, memberships, and educational reimbursements incurred by Real Estate staff.
 Processes customer inquiries regarding retail space at various PA facilities; directs calls to appropriate
property representative.
9/2003 – 9/2008 Computer Operations Department
Lateral Transfer -Administrative Secretary– C19
 Performed payroll transactions for 30 employees within the Computer Operations Department.
 Processed payment requests, requisitions, good receipts, and service entries utilizing SAP.
 Maintained filing system and assisted in the compilation of documents necessary for departmental
meetings.
 Processed and verified petty cash reconciliations.
 Multi-tasked and prioritized work flow to meet time-sensitive deadlines within the department.

2.  Proficient in various union rules and regulations required for field staff.
8/1999 – 9/2003 Traffic Engineering Department,
Administrative Secretary – C19
 Composed reports and correspondence needed for Traffic Engineering staff.
 Reviewed and prioritized incoming and outgoing correspondence for senior staff.
 Maintained filing system and assisted in the compilation of documents necessary for departmental meetings.
 Ordered refreshments and greeted visitors for external meetings.
 Managed and maintained the appointment calendar for the departmental Chief Engineer.
 Performed timekeeping functions in PeopleSoft for all staff.
 Processed payments requests, purchase requisitions and service entries utilizing SAP
 Processed and reconciled petty cash vouchers as needed.
 Prepared expense accounts and travel authorizations utilizing BEAM
8/1997 – 7/1999 Media Relations Department,
Secretary – C15
 Processed customer service inquiries from the general public and media outlets regarding Port Authority of
NY & NJ facilities.
 Answered and directed telephone calls from various media outlets to appropriate staff within the Media
Relations Department.
 Edited and disbursed Port Authority press releases to internal staff and external media contacts.
 Issued parking permits to medical outlets for access to all Port Authority facilities.
 Handled confidential documents relating to Port Authority facilities.
6/1996 – 8/1997 Aviation Department, JFK Property Redevelopment
Secretary – C15
 Processed lease agreements between the Port Authority and external lessees on JFK International Airport.
 Coordinated meetings between Port Authority Senior Property Representatives and external airport lease
holders
 Updated Memorandums of Agreements between the Port Authority and lessees doing business with the Port
Authority.
 Screened and directed incoming and outgoing telephone inquiries
 Maintained meeting calendars for staff on an as-needed basis.
.
1/1994 – 7/1996 WTC Dining Services, Secretary
Office Assistant– C14
 Processed daily receipts from cashier revenues using the Point of Sale machine.
 Performed custodian responsibilities for petty cash retention and disbursement to staff.
 Transported dining services revenue to Citibank for daily deposits.
 Transportation pass custodian for personal and commutation staff use.
 Coordinated yearly physicals for cafeteria employees with the Port Authority Medical Department
 Maintained office supply inventory on an as needed basis.
 Managed contracted food service worker records for weekly attendance and payroll.
Affiliations
Mill Basin Block Association – Brooklyn, New York, 1998- Present
Parent Coordinator, High School for Public Service - Brooklyn, New York, 2007 - 2010
Safe Surrender Volunteer Project - Brooklyn District Attorney’s Office – 2012-2014
Big Brother-Big Sisters Mentoring Program, New York, New York – 2014 - Present