Andreas Fähndrich, Director Business Development of BEONTRA, a Lockheed Martin company, explains how planning and forecasting can help airports more accurately predict passenger numbers and improve their operations management.
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Forecasting and Managing Passenger Growth
1. 2014 ACI-NA Annual Conference & Exhibition
Solutions Showcase
Forecasting and Managing Passenger
Growth
Atlanta, September 9th 2014
Andreas Fähndrich
Director Business Development
BEONTRA AG
2. The Hockey Stick
Capacity Constraints
Impact on Disruptions
Page 2 Solutions Showcase – Forecasting 09.09.2014 and Managing Passenger Growth
3. The Perfect Storm
Recently in the Newspaper
Two flights were delayed by
More than 1,000 passengers
waited an hour from 7.30am
on Wednesday morning
Page 3 Solutions Showcase – Forecasting 09.09.2014 and Managing Passenger Growth
15 minutes
Another arrival was
20 minutes early
4. The Perfect Storm
Recently in the Newspaper
Page 4 Solutions Showcase – Forecasting 09.09.2014 and Managing Passenger Growth
9. How to accurately predict passengers numbers
between the next 30 minutes and the next 30 years?
Strategic Planning
3 years+
Tactical Planning
next season+
Operations Planning
Next days+
Operational
Day Prediction
today
Capacity Planning Demand Forecasting
Realtime
Forecasting
Page 9 Solutions Showcase – Forecasting 09.09.2014 and Managing Passenger Growth
10. How to accurately predict passengers numbers
between the next 30 minutes and the next 30 years?
Strategic Planning
3 years+
Tactical Planning
next season+
Operations Planning
Next days+
Operational
Day Prediction
today
Capacity Planning Demand Forecasting
Realtime
Forecasting
Page 10 Solutions Showcase – Forecasting 09.09.2014 and Managing Passenger Growth
11. How to accurately predict passengers numbers
between the next 30 minutes and the next 30 years?
Strategic Planning
3 years+
Tactical Planning
next season+
Operations Planning
Next days+
Operational
Day Prediction
today
Capacity Planning Demand Forecasting
Realtime
Forecasting
Page 11 Solutions Showcase – Forecasting 09.09.2014 and Managing Passenger Growth
12. How to accurately predict passengers numbers
between the next 30 minutes and the next 30 years?
Strategic Planning
3 years+
Tactical Planning
next season+
Operations Planning
Next days+
Operational
Day Prediction
today
Capacity Planning Demand Forecasting
Realtime
Forecasting
Page 12 Solutions Showcase – Forecasting 09.09.2014 and Managing Passenger Growth
13. How will your airspace, airfield,
terminals and infrastructure cope?
Strategic Planning
3 years+
Tactical Planning
next season+
Operations Planning
Next days+
Operational
Day Prediction
today
Capacity Planning Demand Forecasting
Realtime
Forecasting
Page 13 Solutions Showcase – Forecasting 09.09.2014 and Managing Passenger Growth
14. How will your airspace, airfield,
terminals and infrastructure cope?
Strategic Planning
3 years+
Tactical Planning
next season+
Operations Planning
Next days+
Operational
Day Prediction
today
Shortfall
Capacity Planning Demand Forecasting
Realtime
Forecasting
Optimization Potential
Page 14 Solutions Showcase – Forecasting 09.09.2014 and Managing Passenger Growth
15. How will your airspace, airfield,
terminals and infrastructure cope?
Strategic Planning
3 years+
Tactical Planning
next season+
Operations Planning
Next days+
Operational
Day Prediction
today
Capacity Planning Demand Forecasting
Realtime
Forecasting
Opt imizat ion Potent ial
Short fall
Page 15 Solutions Showcase – Forecasting 09.09.2014 and Managing Passenger Growth
16. Lockheed Martin Global Airports End-to-End Solutions
Strategic Planning
3 years+
Tactical Planning
next season+
Operations Planning
Next days+
Operational
Day Prediction
today
Capacity Planning Demand Forecasting
Ressource
Management
Realtime
Forecasting
Operations
Management
Page 16 Solutions Showcase – Forecasting 09.09.2014 and Managing Passenger Growth
Billing BI
Post
Operation
Staff Planning
Master Plan
Forecasting
Budget
Forecasting
Retail
Planning
Route
Development
Tariff
Design
CDM
Passenger
Tracking
Airline Allocation
Evaluation
17. What can be achieved with BEONTRA?
OPEX Reductions
save up to 150,000 USD per 1m
passengers per year
CAPEX
Reductions
handle up to 30%
more traffic within the
same infrastructure
by better utilizing the
resources
Page 17 Solutions Showcase – Forecasting 09.09.2014 and Managing Passenger Growth
Improved
Passenger
Experience
Improved
Commercial
Dwell Time
bring happy
customers as soon
as possible to the
airside commercial
area
18. Over 50 Airports Worldwide trust in BEONTRA
Page 18 Solutions Showcase – Forecasting 09.09.2014 and Managing Passenger Growth
20. What can be achieved with BEONTRA ?
Copenhagen: The Efficient Airport (Skytrax “Best Security” Award 2013)
Reduction in check-in counter
demand = 26%
~ 20m EUR CAPEX savings
Security per FTE throughput increase
42% in 3 years
~ 8m EUR OPEX savings p.a.
Kasper Dybkjær Hounsgaard,
Head of Operational and Business Analysis
“Getting 8.5 million passengers
through 100 check-in desks and
19 security tracks requires a little
more than ordinary planning.
Today we have increased the
capacity utilization by almost
30%.”
Mr. Thomas Hoff Anderson,
Director Airport Optimization
Page 20 Solutions Showcase – Forecasting 09.09.2014 and Managing Passenger Growth
21. References
AMS: Operational Terminal Prediction
“For the increase of passenger
satisfaction, better utilization of
resources and reduction of
operating costs, it is necessary to
act instead of react to expected
passenger flows. With BEONTRA’s
Realtime Forecasting being fed by
different stakeholders we are now
able to do so.”
Sandor Verhoeven
Capacity Manager Passenger Services
Amsterdam Airport Schiphol
Page 21 Solutions Showcase – Forecasting 09.09.2014 and Managing Passenger Growth
22. References
BRU: BEONTRA Scenario Planning as Corporate Planning Backbone
“Implementing the BEONTRA
Scenario Planning Suite
across our organization
standardizes the planning
procedures and diminishes
inconsictencies between traffic,
revenue and inverstment
planning forecasting.”
Marc-Andre Gennart
CFO
Brussels Airport
BEONTRA
Scenario Planning
B st rategic
Page 22 Solutions Showcase – Forecasting 09.09.2014 and Managing Passenger Growth
Concept Evaluat ion
B tact ical
Longterm
Demand
Forecast ing
Master Planning,
Project Engineering
Daily
Operations
B capacit y
B route
development
Simulation
Planning
Schedules
Business
Planning
Shif t
Planning
Stand/Gate
Check-in
Allocat ion
B operat ional Rostering
Notas do Editor
Perfect Storm :: a rare combination of circumstances will aggravate a situation drastically
Customers using BEONTRA Scenario Planning manage to handle up to 30% more traffic within the same infrastructure by better planning and utilizing their resources and have proven to save up to 150,000 USD per 1m passengers per year
Bring happy customers as soon as possible to the airside retail and restaurants